WILLOWBROOK POST ACUTE
707 SW 37TH STREET, PENDLETON, OR 97801 · CCN 385201
Ratings
- Overall
- ★☆☆☆☆ 1
- Health inspection
- ★☆☆☆☆ 1
- Quality measures
- ★★★☆☆ 3
- Staffing
- ★★★★☆ 4
Facility
- Ownership type
- For profit - Limited Liability company
- Certified beds
- 59
- Avg residents/day
- 51.3
- Phone
- 5412763374
Inspection history vs Oregon & national averages
Cycle 1 is the most recent standard health inspection. Lower total deficiency counts are better.
| Cycle | Inspection date | This facility | Oregon avg | National avg | vs state |
|---|---|---|---|---|---|
| 1 | 2025-08-22 | 15 | 10.4 | 9.5 | +4.6 worse |
| 2 | 2024-05-17 | 10 | 12.7 | 9.8 | -2.7 better |
| 3 | 2019-12-13 | 15 | 10.9 | 9.3 | +4.1 worse |
Cycle 1 deficiencies by category
| Category | Deficiencies |
|---|---|
| Abuse, neglect, exploitation | 4 |
| Quality of life and care | 2 |
| Resident assessment and care planning | 1 |
| Nursing and physician services | 2 |
| Resident rights | 1 |
| Nutrition and dietary | 1 |
| Pharmacy service | 3 |
| Infection control | 1 |
Staffing (hours per resident per day)
| Metric | This facility | Turnover |
|---|---|---|
| Total nurse staffing (reported) | 4.28 | 51.5% |
| RN staffing (reported) | 0.89 | 54.5% |
| Total nurse staffing (adjusted) | 4.53 | — |
Fines & penalties
- Total fines
- $80,796
- Number of fines
- 2
- Number of penalties
- 2
- Payment denials
- 0
Chain
- Chain
- PACS GROUP
- Facilities in chain
- 264
- Chain avg overall
- 2.90 / 5
Inspection citations (40)3 immediate jeopardy1 actual harm
- DF0554Allow residents to self-administer drugs if determined clinically appropriate.2025-08-22 · Health · corrected 2025-09-29
Potential for more than minimal harm
- DF0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.2025-08-22 · Health · corrected 2025-09-29
Potential for more than minimal harm
- DF0602Protect each resident from the wrongful use of the resident's belongings or money.2025-08-22 · Health · corrected 2024-11-21
Potential for more than minimal harm
- DF0604Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.2025-08-22 · Health · corrected 2025-09-29
Potential for more than minimal harm
- DF0605Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.2025-08-22 · Health · corrected 2025-09-29
Potential for more than minimal harm
- DF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2025-08-22 · Health · corrected 2025-09-29
Potential for more than minimal harm
- DF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2025-08-22 · Health · corrected 2025-09-29
Potential for more than minimal harm
- EF0725Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.2025-08-22 · Health · corrected 2025-09-29
Potential for more than minimal harm
- BF0732Post nurse staffing information every day.2025-08-22 · Health · corrected 2025-09-29
Potential for minimal harm
- DF0756Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.2025-08-22 · Health · corrected 2025-09-29
Potential for more than minimal harm
- DF0759Ensure medication error rates are not 5 percent or greater.2025-08-22 · Health · corrected 2025-09-29
Potential for more than minimal harm
- EF0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.2025-08-22 · Health · corrected 2025-09-29
Potential for more than minimal harm
- FF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2025-08-22 · Health · corrected 2025-09-29
Potential for more than minimal harm
- DF0825Provide or get specialized rehabilitative services as required for a resident.2025-08-22 · Health · corrected 2025-09-29
Potential for more than minimal harm
- DF0880Provide and implement an infection prevention and control program.2025-08-22 · Health · corrected 2025-09-29
Potential for more than minimal harm
- DF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2024-05-17 · Health · corrected 2024-06-20
Potential for more than minimal harm
- DF0677Provide care and assistance to perform activities of daily living for any resident who is unable.2024-05-17 · Health · corrected 2024-06-20
Potential for more than minimal harm
- DF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2024-05-17 · Health · corrected 2024-06-20
Potential for more than minimal harm
- GF0688Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.2024-05-17 · Health · corrected 2024-06-20
Actual harm
- DF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2024-05-17 · Health · corrected 2024-06-20
Potential for more than minimal harm
- DF0695Provide safe and appropriate respiratory care for a resident when needed.2024-05-17 · Health · corrected 2024-06-20
Potential for more than minimal harm
- DF0756Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.2024-05-17 · Health · corrected 2024-06-20
Potential for more than minimal harm
- DF0758Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.2024-05-17 · Health · corrected 2024-06-20
Potential for more than minimal harm
- EF0759Ensure medication error rates are not 5 percent or greater.2024-05-17 · Health · corrected 2024-06-20
Potential for more than minimal harm
- FF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2024-05-17 · Health · corrected 2024-06-20
Potential for more than minimal harm
- JF0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.2023-12-07 · Health · corrected 2023-12-08
Immediate jeopardy
- JF0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.2023-12-07 · Health · corrected 2023-12-08
Immediate jeopardy
- DF0610Respond appropriately to all alleged violations.2023-12-07 · Health · corrected 2023-12-08
Potential for more than minimal harm
- JF0658Ensure services provided by the nursing facility meet professional standards of quality.2023-12-07 · Health · corrected 2023-12-08
Immediate jeopardy
- EF0835Administer the facility in a manner that enables it to use its resources effectively and efficiently.2023-12-07 · Health · corrected 2023-12-08
Potential for more than minimal harm
- FF0868Have the Quality Assessment and Assurance group have the required members and meet at least quarterly2023-12-07 · Health · corrected 2023-12-08
Potential for more than minimal harm
- DF0552Ensure that residents are fully informed and understand their health status, care and treatments.2019-12-13 · Health · corrected 2020-01-10
Potential for more than minimal harm
- DF0636Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.2019-12-13 · Health · corrected 2020-01-10
Potential for more than minimal harm
- DF0655Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted2019-12-13 · Health · corrected 2020-01-10
Potential for more than minimal harm
- DF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2019-12-13 · Health · corrected 2020-01-10
Potential for more than minimal harm
- DF0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.2019-12-13 · Health · corrected 2020-01-10
Potential for more than minimal harm
- DF0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.2019-12-13 · Health · corrected 2020-01-10
Potential for more than minimal harm
- DF0695Provide safe and appropriate respiratory care for a resident when needed.2019-12-13 · Health · corrected 2020-01-10
Potential for more than minimal harm
- EF0725Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.2019-12-13 · Health · corrected 2020-01-10
Potential for more than minimal harm
- EF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2019-12-13 · Health · corrected 2020-01-10
Potential for more than minimal harm
Ownership
| Owner | Type | Role | Percent | Since |
|---|---|---|---|---|
| PROVIDENCE GROUP NH, LLC | Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 100% | 2024-05-10 |
| PACS GROUP, INC. | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | — | 2024-05-10 |
| PACS HOLDINGS, LLC | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | — | 2024-05-10 |
| HANCOCK, MARK | Individual | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | — | 2024-05-10 |
| MURRAY, JASON | Individual | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | — | 2024-05-10 |
| APT, FREDERICK | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2024-05-10 |
| BAKER, NICHOLAS | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2024-09-19 |
| JERGENSEN, JOSHUA | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2024-05-10 |
| MITCHELL, JOHN | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2024-05-10 |
| MORRIS, CHRISTOPHER | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2024-09-01 |
| TOWNSEND, DEBORAH | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2025-02-17 |
| TRUIST BANK | Organization | 5% OR GREATER SECURITY INTEREST | — | 2024-09-01 |
Other facilities in PENDLETON
| Name | Overall | Beds |
|---|
Source: CMS Provider Data Catalog, Nursing Home Care Compare files (processed 2026-03-01). Citations show the 3 most recent inspection cycles.