Starfile

Starfile / Oregon

WILLOWBROOK POST ACUTE

707 SW 37TH STREET, PENDLETON, OR 97801 · CCN 385201

Ratings

Overall
★☆☆☆☆ 1
Health inspection
★☆☆☆☆ 1
Quality measures
★★★☆☆ 3
Staffing
★★★★☆ 4

Facility

Ownership type
For profit - Limited Liability company
Certified beds
59
Avg residents/day
51.3
Phone
5412763374

Inspection history vs Oregon & national averages

Cycle 1 is the most recent standard health inspection. Lower total deficiency counts are better.

CycleInspection dateThis facilityOregon avgNational avgvs state
12025-08-221510.49.5+4.6 worse
22024-05-171012.79.8-2.7 better
32019-12-131510.99.3+4.1 worse

Cycle 1 deficiencies by category

CategoryDeficiencies
Abuse, neglect, exploitation4
Quality of life and care2
Resident assessment and care planning1
Nursing and physician services2
Resident rights1
Nutrition and dietary1
Pharmacy service3
Infection control1

Staffing (hours per resident per day)

MetricThis facilityTurnover
Total nurse staffing (reported)4.2851.5%
RN staffing (reported)0.8954.5%
Total nurse staffing (adjusted)4.53

Fines & penalties

Total fines
$80,796
Number of fines
2
Number of penalties
2
Payment denials
0

Chain

Chain
PACS GROUP
Facilities in chain
264
Chain avg overall
2.90 / 5

Inspection citations (40)3 immediate jeopardy1 actual harm

  1. DF0554Allow residents to self-administer drugs if determined clinically appropriate.2025-08-22 · Health · corrected 2025-09-29

    Potential for more than minimal harm

  2. DF0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.2025-08-22 · Health · corrected 2025-09-29

    Potential for more than minimal harm

  3. DF0602Protect each resident from the wrongful use of the resident's belongings or money.2025-08-22 · Health · corrected 2024-11-21

    Potential for more than minimal harm

  4. DF0604Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.2025-08-22 · Health · corrected 2025-09-29

    Potential for more than minimal harm

  5. DF0605Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.2025-08-22 · Health · corrected 2025-09-29

    Potential for more than minimal harm

  6. DF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2025-08-22 · Health · corrected 2025-09-29

    Potential for more than minimal harm

  7. DF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2025-08-22 · Health · corrected 2025-09-29

    Potential for more than minimal harm

  8. EF0725Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.2025-08-22 · Health · corrected 2025-09-29

    Potential for more than minimal harm

  9. BF0732Post nurse staffing information every day.2025-08-22 · Health · corrected 2025-09-29

    Potential for minimal harm

  10. DF0756Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.2025-08-22 · Health · corrected 2025-09-29

    Potential for more than minimal harm

  11. DF0759Ensure medication error rates are not 5 percent or greater.2025-08-22 · Health · corrected 2025-09-29

    Potential for more than minimal harm

  12. EF0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.2025-08-22 · Health · corrected 2025-09-29

    Potential for more than minimal harm

  13. FF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2025-08-22 · Health · corrected 2025-09-29

    Potential for more than minimal harm

  14. DF0825Provide or get specialized rehabilitative services as required for a resident.2025-08-22 · Health · corrected 2025-09-29

    Potential for more than minimal harm

  15. DF0880Provide and implement an infection prevention and control program.2025-08-22 · Health · corrected 2025-09-29

    Potential for more than minimal harm

  16. DF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2024-05-17 · Health · corrected 2024-06-20

    Potential for more than minimal harm

  17. DF0677Provide care and assistance to perform activities of daily living for any resident who is unable.2024-05-17 · Health · corrected 2024-06-20

    Potential for more than minimal harm

  18. DF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2024-05-17 · Health · corrected 2024-06-20

    Potential for more than minimal harm

  19. GF0688Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.2024-05-17 · Health · corrected 2024-06-20

    Actual harm

  20. DF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2024-05-17 · Health · corrected 2024-06-20

    Potential for more than minimal harm

  21. DF0695Provide safe and appropriate respiratory care for a resident when needed.2024-05-17 · Health · corrected 2024-06-20

    Potential for more than minimal harm

  22. DF0756Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.2024-05-17 · Health · corrected 2024-06-20

    Potential for more than minimal harm

  23. DF0758Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.2024-05-17 · Health · corrected 2024-06-20

    Potential for more than minimal harm

  24. EF0759Ensure medication error rates are not 5 percent or greater.2024-05-17 · Health · corrected 2024-06-20

    Potential for more than minimal harm

  25. FF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2024-05-17 · Health · corrected 2024-06-20

    Potential for more than minimal harm

  26. JF0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.2023-12-07 · Health · corrected 2023-12-08

    Immediate jeopardy

  27. JF0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.2023-12-07 · Health · corrected 2023-12-08

    Immediate jeopardy

  28. DF0610Respond appropriately to all alleged violations.2023-12-07 · Health · corrected 2023-12-08

    Potential for more than minimal harm

  29. JF0658Ensure services provided by the nursing facility meet professional standards of quality.2023-12-07 · Health · corrected 2023-12-08

    Immediate jeopardy

  30. EF0835Administer the facility in a manner that enables it to use its resources effectively and efficiently.2023-12-07 · Health · corrected 2023-12-08

    Potential for more than minimal harm

  31. FF0868Have the Quality Assessment and Assurance group have the required members and meet at least quarterly2023-12-07 · Health · corrected 2023-12-08

    Potential for more than minimal harm

  32. DF0552Ensure that residents are fully informed and understand their health status, care and treatments.2019-12-13 · Health · corrected 2020-01-10

    Potential for more than minimal harm

  33. DF0636Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.2019-12-13 · Health · corrected 2020-01-10

    Potential for more than minimal harm

  34. DF0655Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted2019-12-13 · Health · corrected 2020-01-10

    Potential for more than minimal harm

  35. DF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2019-12-13 · Health · corrected 2020-01-10

    Potential for more than minimal harm

  36. DF0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.2019-12-13 · Health · corrected 2020-01-10

    Potential for more than minimal harm

  37. DF0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.2019-12-13 · Health · corrected 2020-01-10

    Potential for more than minimal harm

  38. DF0695Provide safe and appropriate respiratory care for a resident when needed.2019-12-13 · Health · corrected 2020-01-10

    Potential for more than minimal harm

  39. EF0725Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.2019-12-13 · Health · corrected 2020-01-10

    Potential for more than minimal harm

  40. EF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2019-12-13 · Health · corrected 2020-01-10

    Potential for more than minimal harm

Ownership

OwnerTypeRolePercentSince
PROVIDENCE GROUP NH, LLCOrganization5% OR GREATER DIRECT OWNERSHIP INTEREST100%2024-05-10
PACS GROUP, INC.Organization5% OR GREATER INDIRECT OWNERSHIP INTEREST2024-05-10
PACS HOLDINGS, LLCOrganization5% OR GREATER INDIRECT OWNERSHIP INTEREST2024-05-10
HANCOCK, MARKIndividual5% OR GREATER INDIRECT OWNERSHIP INTEREST2024-05-10
MURRAY, JASONIndividual5% OR GREATER INDIRECT OWNERSHIP INTEREST2024-05-10
APT, FREDERICKIndividualOPERATIONAL/MANAGERIAL CONTROL2024-05-10
BAKER, NICHOLASIndividualOPERATIONAL/MANAGERIAL CONTROL2024-09-19
JERGENSEN, JOSHUAIndividualOPERATIONAL/MANAGERIAL CONTROL2024-05-10
MITCHELL, JOHNIndividualOPERATIONAL/MANAGERIAL CONTROL2024-05-10
MORRIS, CHRISTOPHERIndividualOPERATIONAL/MANAGERIAL CONTROL2024-09-01
TOWNSEND, DEBORAHIndividualOPERATIONAL/MANAGERIAL CONTROL2025-02-17
TRUIST BANKOrganization5% OR GREATER SECURITY INTEREST2024-09-01

Other facilities in PENDLETON

NameOverallBeds

Source: CMS Provider Data Catalog, Nursing Home Care Compare files (processed 2026-03-01). Citations show the 3 most recent inspection cycles.