WILLOW KNOLL POST-ACUTE AND SENIOR LIVING
4400 VANNEST AVENUE, MIDDLETOWN, OH 45042 · CCN 365648
Ratings
- Overall
- ★★★★★ 5
- Health inspection
- ★★★★★ 5
- Quality measures
- ★★★★★ 5
- Staffing
- ★☆☆☆☆ 1
Facility
- Ownership type
- For profit - Limited Liability company
- Certified beds
- 58
- Avg residents/day
- 53.9
- Phone
- 5134225600
Inspection history vs Ohio & national averages
Cycle 1 is the most recent standard health inspection. Lower total deficiency counts are better.
| Cycle | Inspection date | This facility | Ohio avg | National avg | vs state |
|---|---|---|---|---|---|
| 1 | 2025-12-05 | 2 | 10.2 | 9.5 | -8.2 better |
| 2 | 2024-08-22 | 0 | 10.7 | 9.8 | -10.7 better |
| 3 | 2021-07-09 | 6 | 9.9 | 9.3 | -3.9 better |
Cycle 1 deficiencies by category
| Category | Deficiencies |
|---|---|
| Resident rights | 1 |
| Nutrition and dietary | 1 |
Staffing (hours per resident per day)
| Metric | This facility | Turnover |
|---|---|---|
| Total nurse staffing (reported) | 3.51 | 38.5% |
| RN staffing (reported) | 0.30 | — |
| Total nurse staffing (adjusted) | 2.87 | — |
Fines & penalties
- Total fines
- $0
- Number of fines
- 0
- Number of penalties
- 0
- Payment denials
- 0
Chain
- Chain
- PACS GROUP
- Facilities in chain
- 264
- Chain avg overall
- 2.90 / 5
Inspection citations (8)
- DF0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.2025-12-05 · Health · corrected 2026-01-20
Potential for more than minimal harm
- FF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2025-12-05 · Health · corrected 2026-01-20
Potential for more than minimal harm
- FF0563Honor the resident's right to receive visitors of his or her choosing, at the time of his or her choosing.2021-07-09 · Health · corrected 2021-08-25
Potential for more than minimal harm
- DF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2021-07-09 · Health · corrected 2021-08-25
Potential for more than minimal harm
- EF0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.2021-07-09 · Health · corrected 2021-08-25
Potential for more than minimal harm
- DF0756Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.2021-07-09 · Health · corrected 2021-08-25
Potential for more than minimal harm
- DF0760Ensure that residents are free from significant medication errors.2021-07-09 · Health · corrected 2021-08-25
Potential for more than minimal harm
- DF0880Provide and implement an infection prevention and control program.2021-07-09 · Health · corrected 2021-08-25
Potential for more than minimal harm
Ownership
| Owner | Type | Role | Percent | Since |
|---|---|---|---|---|
| PROVIDENCE GROUP NH, LLC | Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 100% | 2023-06-30 |
| PACS GROUP, INC. | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | — | 2023-06-30 |
| PACS HOLDINGS, LLC | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | — | 2023-06-30 |
| HANCOCK, MARK | Individual | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | — | 2024-04-15 |
| MURRAY, JASON | Individual | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | — | 2024-04-15 |
| CHANEY, STEVE | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2021-10-04 |
| APT, FREDERICK | Individual | CORPORATE OFFICER | — | 2024-01-01 |
| HANCOCK, MARK | Individual | CORPORATE OFFICER | — | 2024-01-01 |
| JERGENSEN, JOSHUA | Individual | CORPORATE OFFICER | — | 2024-01-01 |
| MITCHELL, JOHN | Individual | CORPORATE OFFICER | — | 2024-01-01 |
| CASTELLANOS, ANDREW | Individual | CONTRACTED MANAGING EMPLOYEE | — | 2023-04-01 |
| CHANEY, STEVE | Individual | W-2 MANAGING EMPLOYEE | — | 2021-10-04 |
Other facilities in MIDDLETOWN
| Name | Overall | Beds |
|---|---|---|
| THE LAURELS OF MIDDLETOWN | ★★★★☆ | 109 |
| ARLINGTON POINTE | ★★★☆☆ | 107 |
| MAJESTIC CARE OF MIDDLETOWN LLC | ★★☆☆☆ | 200 |
| HAWTHORN GLEN NURSING CENTER | ★☆☆☆☆ | 74 |
Source: CMS Provider Data Catalog, Nursing Home Care Compare files (processed 2026-03-01). Citations show the 3 most recent inspection cycles.