WHITEHOUSE COUNTRY MANOR
11239 WATERVILLE ST, WHITEHOUSE, OH 43571 · CCN 365756
Ratings
- Overall
- ★★★☆☆ 3
- Health inspection
- ★★☆☆☆ 2
- Quality measures
- ★★★★★ 5
- Staffing
- ★★★☆☆ 3
Facility
- Ownership type
- For profit - Corporation
- Certified beds
- 90
- Avg residents/day
- 85.3
- Phone
- 4198775338
Inspection history vs Ohio & national averages
Cycle 1 is the most recent standard health inspection. Lower total deficiency counts are better.
| Cycle | Inspection date | This facility | Ohio avg | National avg | vs state |
|---|---|---|---|---|---|
| 1 | 2025-02-18 | 9 | 10.2 | 9.5 | -1.2 better |
| 2 | 2022-10-31 | 14 | 10.7 | 9.8 | +3.3 worse |
| 3 | 2019-11-26 | 20 | 9.9 | 9.3 | +10.1 worse |
Cycle 1 deficiencies by category
| Category | Deficiencies |
|---|---|
| Abuse, neglect, exploitation | 1 |
| Quality of life and care | 1 |
| Resident assessment and care planning | 1 |
| Resident rights | 2 |
| Nutrition and dietary | 1 |
| Pharmacy service | 1 |
| Environmental | 1 |
| Infection control | 1 |
Staffing (hours per resident per day)
| Metric | This facility | Turnover |
|---|---|---|
| Total nurse staffing (reported) | 3.03 | 33.8% |
| RN staffing (reported) | 0.50 | 28.6% |
| Total nurse staffing (adjusted) | 3.29 | — |
Fines & penalties
- Total fines
- $0
- Number of fines
- 0
- Number of penalties
- 0
- Payment denials
- 0
Chain
- Chain
- HILLSTONE HEALTHCARE
- Facilities in chain
- 14
- Chain avg overall
- 3.10 / 5
Inspection citations (43)
- DF0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.2025-06-04 · Health · corrected 2025-06-12
Potential for more than minimal harm
- DF0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.2025-02-18 · Health · corrected 2025-03-13
Potential for more than minimal harm
- DF0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.2025-02-18 · Health · corrected 2025-03-13
Potential for more than minimal harm
- DF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2025-02-18 · Health · corrected 2025-03-13
Potential for more than minimal harm
- DF0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.2025-02-18 · Health · corrected 2025-03-13
Potential for more than minimal harm
- FF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2025-02-18 · Health · corrected 2025-03-13
Potential for more than minimal harm
- DF0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.2025-02-18 · Health · corrected 2025-03-13
Potential for more than minimal harm
- FF0880Provide and implement an infection prevention and control program.2025-02-18 · Health · corrected 2025-03-13
Potential for more than minimal harm
- DF0919Make sure that a working call system is available in each resident's bathroom and bathing area.2025-02-18 · Health · corrected 2025-03-13
Potential for more than minimal harm
- DF0880Provide and implement an infection prevention and control program.2024-04-11 · Health · corrected 2024-05-03
Potential for more than minimal harm
- EF0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.2023-10-05 · Health · corrected 2023-10-31
Potential for more than minimal harm
- EF0921Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.2023-10-05 · Health · corrected 2023-10-31
Potential for more than minimal harm
- DF0558Reasonably accommodate the needs and preferences of each resident.2023-05-10 · Health · corrected 2023-06-01
Potential for more than minimal harm
- DF0580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.2023-05-10 · Health · corrected 2023-06-01
Potential for more than minimal harm
- EF0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.2023-05-10 · Health · corrected 2023-06-01
Potential for more than minimal harm
- DF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2023-05-10 · Health · corrected 2023-06-01
Potential for more than minimal harm
- FF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2023-05-10 · Health · corrected 2023-06-01
Potential for more than minimal harm
- EF0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.2023-03-11 · Health · corrected 2023-03-25
Potential for more than minimal harm
- DF0554Allow residents to self-administer drugs if determined clinically appropriate.2022-10-31 · Health · corrected 2022-11-17
Potential for more than minimal harm
- DF0580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.2022-10-31 · Health · corrected 2022-11-17
Potential for more than minimal harm
- DF0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.2022-10-31 · Health · corrected 2022-11-17
Potential for more than minimal harm
- DF0677Provide care and assistance to perform activities of daily living for any resident who is unable.2022-10-31 · Health · corrected 2022-11-17
Potential for more than minimal harm
- DF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2022-10-31 · Health · corrected 2022-11-17
Potential for more than minimal harm
- DF0692Provide enough food/fluids to maintain a resident's health.2022-10-31 · Health · corrected 2022-11-17
Potential for more than minimal harm
- DF0698Provide safe, appropriate dialysis care/services for a resident who requires such services.2022-10-31 · Health · corrected 2022-11-17
Potential for more than minimal harm
- FF0727Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.2022-10-31 · Health · corrected 2022-11-17
Potential for more than minimal harm
- CF0730Observe each nurse aide's job performance and give regular training.2022-10-31 · Health · corrected 2022-11-17
Potential for minimal harm
- DF0760Ensure that residents are free from significant medication errors.2022-10-31 · Health · corrected 2022-11-17
Potential for more than minimal harm
- FF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2022-10-31 · Health · corrected 2022-11-17
Potential for more than minimal harm
- DF0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.2022-10-31 · Health · corrected 2022-11-17
Potential for more than minimal harm
- EF0921Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.2022-10-31 · Health · corrected 2022-11-17
Potential for more than minimal harm
- EF0570Assure the security of all personal funds of residents deposited with the facility.2019-11-26 · Health · corrected 2019-12-19
Potential for more than minimal harm
- DF0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.2019-11-26 · Health · corrected 2019-12-19
Potential for more than minimal harm
- EF0607Develop and implement policies and procedures to prevent abuse, neglect, and theft.2019-11-26 · Health · corrected 2019-12-19
Potential for more than minimal harm
- EF0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.2019-11-26 · Health · corrected 2019-12-19
Potential for more than minimal harm
- EF0610Respond appropriately to all alleged violations.2019-11-26 · Health · corrected 2019-12-19
Potential for more than minimal harm
- DF0623Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.2019-11-26 · Health · corrected 2019-12-19
Potential for more than minimal harm
- DF0625Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.2019-11-26 · Health · corrected 2019-12-19
Potential for more than minimal harm
- DF0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.2019-11-26 · Health · corrected 2019-12-19
Potential for more than minimal harm
- DF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2019-11-26 · Health · corrected 2019-12-19
Potential for more than minimal harm
- FF0727Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.2019-11-26 · Health · corrected 2019-12-19
Potential for more than minimal harm
- EF0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.2019-11-26 · Health · corrected 2019-12-19
Potential for more than minimal harm
- FF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2019-11-26 · Health · corrected 2019-12-19
Potential for more than minimal harm
Ownership
| Owner | Type | Role | Percent | Since |
|---|---|---|---|---|
| HILLSTONE HEALTHCARE INC. | Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 100% | 2018-03-01 |
| BERGSTEN, PAUL | Individual | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | 60% | 2018-03-01 |
| DAPORE, MATTHEW | Individual | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | 40% | 2018-03-01 |
| BERGSTEN, PAUL | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2018-03-01 |
| DAPORE, MATTHEW | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2018-03-01 |
| BERGSTEN, PAUL | Individual | CORPORATE OFFICER | — | 2018-03-01 |
| DAPORE, MATTHEW | Individual | CORPORATE OFFICER | — | 2018-03-01 |
Other facilities in WHITEHOUSE
| Name | Overall | Beds |
|---|
Source: CMS Provider Data Catalog, Nursing Home Care Compare files (processed 2026-03-01). Citations show the 3 most recent inspection cycles.