VISTA CARE CENTER OF MILAN
185 S MAIN ST, MILAN, OH 44846 · CCN 366067
Abuse icon
Ratings
- Overall
- ★★☆☆☆ 2
- Health inspection
- ★☆☆☆☆ 1
- Quality measures
- ★★★★★ 5
- Staffing
- ★★☆☆☆ 2
Facility
- Ownership type
- For profit - Corporation
- Certified beds
- 90
- Avg residents/day
- 85.0
- Phone
- 4194992576
Inspection history vs Ohio & national averages
Cycle 1 is the most recent standard health inspection. Lower total deficiency counts are better.
| Cycle | Inspection date | This facility | Ohio avg | National avg | vs state |
|---|---|---|---|---|---|
| 1 | 2024-10-17 | 22 | 10.2 | 9.5 | +11.8 worse |
| 2 | 2023-01-19 | 5 | 10.7 | 9.8 | -5.7 better |
| 3 | 2019-09-26 | 6 | 9.9 | 9.3 | -3.9 better |
Cycle 1 deficiencies by category
| Category | Deficiencies |
|---|---|
| Abuse, neglect, exploitation | 5 |
| Quality of life and care | 3 |
| Resident assessment and care planning | 2 |
| Resident rights | 3 |
| Nutrition and dietary | 4 |
| Pharmacy service | 4 |
| Infection control | 1 |
Staffing (hours per resident per day)
| Metric | This facility | Turnover |
|---|---|---|
| Total nurse staffing (reported) | 2.71 | 56.7% |
| RN staffing (reported) | 0.33 | 50.0% |
| Total nurse staffing (adjusted) | 3.34 | — |
Fines & penalties
- Total fines
- $12,834
- Number of fines
- 1
- Number of penalties
- 1
- Payment denials
- 0
Chain
- Chain
- CONTINUING HEALTHCARE SOLUTIONS
- Facilities in chain
- 12
- Chain avg overall
- 2.00 / 5
Inspection citations (33)1 immediate jeopardy1 actual harm
- EF0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.2025-09-09 · Health · corrected 2025-09-25
Potential for more than minimal harm
- EF0610Respond appropriately to all alleged violations.2025-09-09 · Health · corrected 2025-09-25
Potential for more than minimal harm
- EF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2025-09-09 · Health · corrected 2025-09-25
Potential for more than minimal harm
- EF0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.2025-09-09 · Health · corrected 2025-09-25
Potential for more than minimal harm
- DF0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.2025-03-12 · Health · corrected 2025-04-04
Potential for more than minimal harm
- DF0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.2025-03-12 · Health · corrected 2025-04-04
Potential for more than minimal harm
- EF0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.2024-10-17 · Health · corrected 2024-11-01
Potential for more than minimal harm
- DF0580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.2024-10-17 · Health · corrected 2024-11-01
Potential for more than minimal harm
- EF0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.2024-10-17 · Health · corrected 2024-11-01
Potential for more than minimal harm
- DF0603Protect each resident from separation (from other residents, his/her room, or confinement to his/her room).2024-10-17 · Health · corrected 2024-11-01
Potential for more than minimal harm
- DF0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.2024-10-17 · Health · corrected 2024-11-01
Potential for more than minimal harm
- DF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2024-10-17 · Health · corrected 2024-11-01
Potential for more than minimal harm
- JF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2024-10-17 · Health · corrected 2024-09-27
Immediate jeopardy
- GF0697Provide safe, appropriate pain management for a resident who requires such services.2024-10-17 · Health · corrected 2024-11-01
Actual harm
- DF0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.2024-10-17 · Health · corrected 2024-11-01
Potential for more than minimal harm
- DF0758Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.2024-10-17 · Health · corrected 2024-11-01
Potential for more than minimal harm
- FF0803Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.2024-10-17 · Health · corrected 2024-11-01
Potential for more than minimal harm
- DF0806Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.2024-10-17 · Health · corrected 2024-11-01
Potential for more than minimal harm
- DF0810Provide special eating equipment and utensils for residents who need them and appropriate assistance.2024-10-17 · Health · corrected 2024-11-01
Potential for more than minimal harm
- FF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2024-10-17 · Health · corrected 2024-11-01
Potential for more than minimal harm
- DF0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.2024-10-17 · Health · corrected 2024-11-01
Potential for more than minimal harm
- FF0880Provide and implement an infection prevention and control program.2024-10-17 · Health · corrected 2024-11-01
Potential for more than minimal harm
- DF0580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.2023-11-14 · Health · corrected 2023-12-05
Potential for more than minimal harm
- DF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2023-11-14 · Health · corrected 2023-12-05
Potential for more than minimal harm
- EF0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.2023-08-01 · Health · corrected 2023-08-22
Potential for more than minimal harm
- DF0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.2023-08-01 · Health · corrected 2023-08-22
Potential for more than minimal harm
- DF0602Protect each resident from the wrongful use of the resident's belongings or money.2023-01-19 · Health · corrected 2023-02-17
Potential for more than minimal harm
- CF0730Observe each nurse aide's job performance and give regular training.2023-01-19 · Health · corrected 2023-02-17
Potential for minimal harm
- DF0757Ensure each resident’s drug regimen must be free from unnecessary drugs.2023-01-19 · Health · corrected 2023-02-17
Potential for more than minimal harm
- DF0758Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.2023-01-19 · Health · corrected 2023-02-17
Potential for more than minimal harm
- DF0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.2023-01-19 · Health · corrected 2023-02-17
Potential for more than minimal harm
- FF0880Provide and implement an infection prevention and control program.2019-09-26 · Health · corrected 2019-12-12
Potential for more than minimal harm
- FF0921Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.2019-09-26 · Health · corrected 2019-12-12
Potential for more than minimal harm
Ownership
| Owner | Type | Role | Percent | Since |
|---|---|---|---|---|
| CONTINUING HEALTHCARE SOLUTIONS INC | Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 100% | 2015-10-02 |
| MALLETT, CHRISTOPHER | Individual | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | 30% | 2016-01-01 |
| SPRENGER, MARK | Individual | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | 30% | 2016-01-01 |
| SPRENGER, TIMOTHY | Individual | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | 30% | 2016-01-01 |
| BUNNER, MICHAEL | Individual | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | 5% | 2016-01-01 |
| PARSONS, BENJAMIN | Individual | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | 5% | 2016-01-01 |
| BUNNER, MICHAEL | Individual | CORPORATE OFFICER | — | 2016-01-01 |
| MALLETT, CHRISTOPHER | Individual | CORPORATE OFFICER | — | 2016-01-01 |
| PARSONS, BENJAMIN | Individual | CORPORATE OFFICER | — | 2016-01-01 |
| SPRENGER, MARK | Individual | CORPORATE OFFICER | — | 2016-01-01 |
| SPRENGER, TIMOTHY | Individual | CORPORATE OFFICER | — | 2016-01-01 |
| SPRENGER, TIMOTHY | Individual | W-2 MANAGING EMPLOYEE | — | 2016-01-01 |
| BUNNER, MICHAEL | Individual | CORPORATE DIRECTOR | — | 2016-01-01 |
| MALLETT, CHRISTOPHER | Individual | CORPORATE DIRECTOR | — | 2016-01-01 |
| PARSONS, BENJAMIN | Individual | CORPORATE DIRECTOR | — | 2016-01-01 |
| SPRENGER, MARK | Individual | CORPORATE DIRECTOR | — | 2016-01-01 |
| SPRENGER, TIMOTHY | Individual | CORPORATE DIRECTOR | — | 2016-01-01 |
Other facilities in MILAN
| Name | Overall | Beds |
|---|
Source: CMS Provider Data Catalog, Nursing Home Care Compare files (processed 2026-03-01). Citations show the 3 most recent inspection cycles.