TRANQUILITY OF RICHMOND HEIGHTS
562 RICHMOND ROAD, RICHMOND HEIGHTS, OH 44143 · CCN 366377
Ratings
- Overall
- ★★☆☆☆ 2
- Health inspection
- ★★☆☆☆ 2
- Quality measures
- ★★★☆☆ 3
- Staffing
- ★★☆☆☆ 2
Facility
- Ownership type
- For profit - Limited Liability company
- Certified beds
- 60
- Avg residents/day
- 53.3
- Phone
- 2162918585
Inspection history vs Ohio & national averages
Cycle 1 is the most recent standard health inspection. Lower total deficiency counts are better.
| Cycle | Inspection date | This facility | Ohio avg | National avg | vs state |
|---|---|---|---|---|---|
| 1 | 2025-05-28 | 9 | 10.2 | 9.5 | -1.2 better |
| 2 | 2023-05-18 | 14 | 10.7 | 9.8 | +3.3 worse |
| 3 | 2020-01-23 | 15 | 9.9 | 9.3 | +5.1 worse |
Cycle 1 deficiencies by category
| Category | Deficiencies |
|---|---|
| Quality of life and care | 2 |
| Resident assessment and care planning | 1 |
| Resident rights | 1 |
| Nutrition and dietary | 1 |
| Pharmacy service | 1 |
| Infection control | 3 |
Staffing (hours per resident per day)
| Metric | This facility | Turnover |
|---|---|---|
| Total nurse staffing (reported) | 3.40 | 76.6% |
| RN staffing (reported) | 0.74 | 61.5% |
| Total nurse staffing (adjusted) | 3.36 | — |
Fines & penalties
- Total fines
- $0
- Number of fines
- 0
- Number of penalties
- 0
- Payment denials
- 0
Inspection citations (38)
- DF0627Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.2025-07-14 · Health · corrected 2025-07-27
Potential for more than minimal harm
- DF0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.2025-07-14 · Health · corrected 2025-07-27
Potential for more than minimal harm
- DF0692Provide enough food/fluids to maintain a resident's health.2025-05-28 · Health · corrected 2025-06-19
Potential for more than minimal harm
- DF0698Provide safe, appropriate dialysis care/services for a resident who requires such services.2025-05-28 · Health · corrected 2025-06-19
Potential for more than minimal harm
- DF0756Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.2025-05-28 · Health · corrected 2025-06-19
Potential for more than minimal harm
- FF0814Dispose of garbage and refuse properly.2025-05-28 · Health · corrected 2025-06-19
Potential for more than minimal harm
- FF0880Provide and implement an infection prevention and control program.2025-05-28 · Health · corrected 2025-06-19
Potential for more than minimal harm
- EF0883Develop and implement policies and procedures for flu and pneumonia vaccinations.2025-05-28 · Health · corrected 2025-06-19
Potential for more than minimal harm
- EF0887Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.2025-05-28 · Health · corrected 2025-06-19
Potential for more than minimal harm
- DF0623Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.2024-10-03 · Health · corrected 2024-10-17
Potential for more than minimal harm
- DF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2024-10-03 · Health · corrected 2024-10-17
Potential for more than minimal harm
- DF0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.2024-10-03 · Health · corrected 2024-10-17
Potential for more than minimal harm
- DF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2024-06-11 · Health · corrected 2024-06-11
Potential for more than minimal harm
- DF0557Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.2024-04-23 · Health · corrected 2024-05-06
Potential for more than minimal harm
- EF0679Provide activities to meet all resident's needs.2024-04-23 · Health · corrected 2024-05-06
Potential for more than minimal harm
- DF0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.2024-01-22 · Health · corrected 2024-02-02
Potential for more than minimal harm
- DF0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.2023-07-20 · Health · corrected 2023-08-15
Potential for more than minimal harm
- DF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2023-07-20 · Health · corrected 2023-08-15
Potential for more than minimal harm
- EF0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.2023-05-18 · Health · corrected 2023-06-23
Potential for more than minimal harm
- EF0641Ensure each resident receives an accurate assessment.2023-05-18 · Health · corrected 2023-06-23
Potential for more than minimal harm
- DF0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.2023-05-18 · Health · corrected 2023-06-23
Potential for more than minimal harm
- DF0677Provide care and assistance to perform activities of daily living for any resident who is unable.2023-05-18 · Health · corrected 2023-06-23
Potential for more than minimal harm
- DF0759Ensure medication error rates are not 5 percent or greater.2023-05-18 · Health · corrected 2023-06-23
Potential for more than minimal harm
- FF0814Dispose of garbage and refuse properly.2023-05-18 · Health · corrected 2023-06-23
Potential for more than minimal harm
- EF0880Provide and implement an infection prevention and control program.2023-05-18 · Health · corrected 2023-06-23
Potential for more than minimal harm
- FF0881Implement a program that monitors antibiotic use.2023-05-18 · Health · corrected 2023-06-23
Potential for more than minimal harm
- EF0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.2023-03-31 · Health · corrected 2023-05-18
Potential for more than minimal harm
- DF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2023-03-31 · Health · corrected 2023-05-18
Potential for more than minimal harm
- DF0760Ensure that residents are free from significant medication errors.2023-03-31 · Health · corrected 2023-05-18
Potential for more than minimal harm
- DF0773Provide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results.2023-03-31 · Health · corrected 2023-05-18
Potential for more than minimal harm
- DF0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.2023-03-01 · Health · corrected 2023-03-08
Potential for more than minimal harm
- DF0558Reasonably accommodate the needs and preferences of each resident.2020-01-23 · Health · corrected 2020-03-13
Potential for more than minimal harm
- DF0636Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.2020-01-23 · Health · corrected 2020-03-13
Potential for more than minimal harm
- EF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2020-01-23 · Health · corrected 2020-03-13
Potential for more than minimal harm
- DF0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.2020-01-23 · Health · corrected 2020-03-13
Potential for more than minimal harm
- DF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2020-01-23 · Health · corrected 2020-03-13
Potential for more than minimal harm
- DF0759Ensure medication error rates are not 5 percent or greater.2020-01-23 · Health · corrected 2020-03-13
Potential for more than minimal harm
- FF0814Dispose of garbage and refuse properly.2020-01-23 · Health · corrected 2020-03-13
Potential for more than minimal harm
Ownership
| Owner | Type | Role | Percent | Since |
|---|---|---|---|---|
| OHIO OPS SP LLC | Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 50% | 2023-12-31 |
| RICHMOND LONG TERM CARE REALTY LLC | Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 50% | 2023-12-31 |
| KRUTOWSKY, STEPHEN | Individual | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | 50% | 2023-12-31 |
| WOODWARD, MELVIN | Individual | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | 50% | 2023-12-31 |
| TRANQUILITY SNF MANAGEMENT LLC | Organization | OPERATIONAL/MANAGERIAL CONTROL | — | 2023-12-31 |
| AGARWAL, RAJESH | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2023-12-31 |
| DUGGAN, PAMELA | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2023-12-31 |
| KRUTOWSKY, STEPHEN | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2023-12-31 |
| WOODWARD, MELVIN | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2023-12-31 |
| KRUTOWSKY, STEPHEN | Individual | CORPORATE OFFICER | — | 2023-12-31 |
| WOODWARD, MELVIN | Individual | CORPORATE OFFICER | — | 2023-12-31 |
| UNITED BANKSHARES INC | Organization | 5% OR GREATER MORTGAGE INTEREST | — | 2024-08-28 |
Other facilities in RICHMOND HEIGHTS
| Name | Overall | Beds |
|---|---|---|
| GRANDE POINTE HEALTHCARE COMMU | ★★☆☆☆ | 176 |
Source: CMS Provider Data Catalog, Nursing Home Care Compare files (processed 2026-03-01). Citations show the 3 most recent inspection cycles.