PHOENIX OF MAPLE HEIGHTS
19900 CLARE AVE, MAPLE HEIGHTS, OH 44137 · CCN 365520
Ratings
- Overall
- ★★☆☆☆ 2
- Health inspection
- ★☆☆☆☆ 1
- Quality measures
- ★★★★★ 5
- Staffing
- ★☆☆☆☆ 1
Facility
- Ownership type
- For profit - Limited Liability company
- Certified beds
- 99
- Avg residents/day
- 92.5
- Phone
- 2166623343
Inspection history vs Ohio & national averages
Cycle 1 is the most recent standard health inspection. Lower total deficiency counts are better.
| Cycle | Inspection date | This facility | Ohio avg | National avg | vs state |
|---|---|---|---|---|---|
| 1 | 2024-06-13 | 20 | 10.2 | 9.5 | +9.8 worse |
| 2 | 2022-04-28 | 7 | 10.7 | 9.8 | -3.7 better |
| 3 | 2019-03-28 | 17 | 9.9 | 9.3 | +7.1 worse |
Cycle 1 deficiencies by category
| Category | Deficiencies |
|---|---|
| Quality of life and care | 5 |
| Resident assessment and care planning | 2 |
| Nursing and physician services | 2 |
| Resident rights | 2 |
| Pharmacy service | 3 |
| Environmental | 1 |
| Administration | 2 |
| Infection control | 3 |
Staffing (hours per resident per day)
| Metric | This facility | Turnover |
|---|---|---|
| Total nurse staffing (reported) | 3.26 | 53.5% |
| RN staffing (reported) | 0.33 | 50.0% |
| Total nurse staffing (adjusted) | 3.08 | — |
Fines & penalties
- Total fines
- $0
- Number of fines
- 0
- Number of penalties
- 0
- Payment denials
- 0
Inspection citations (44)
- DF0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.2024-06-13 · Health · corrected 2024-08-13
Potential for more than minimal harm
- FF0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.2024-06-13 · Health · corrected 2024-08-13
Potential for more than minimal harm
- DF0644Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.2024-06-13 · Health · corrected 2024-08-13
Potential for more than minimal harm
- DF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2024-06-13 · Health · corrected 2024-08-13
Potential for more than minimal harm
- DF0691Provide appropriate colostomy, urostomy, or ileostomy care/services for a resident who requires such services.2024-06-13 · Health · corrected 2024-08-13
Potential for more than minimal harm
- DF0695Provide safe and appropriate respiratory care for a resident when needed.2024-06-13 · Health · corrected 2024-08-13
Potential for more than minimal harm
- DF0698Provide safe, appropriate dialysis care/services for a resident who requires such services.2024-06-13 · Health · corrected 2024-08-13
Potential for more than minimal harm
- FF0727Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.2024-06-13 · Health · corrected 2024-08-13
Potential for more than minimal harm
- DF0740Ensure each resident must receive and the facility must provide necessary behavioral health care and services.2024-06-13 · Health · corrected 2024-08-13
Potential for more than minimal harm
- EF0757Ensure each resident’s drug regimen must be free from unnecessary drugs.2024-06-13 · Health · corrected 2024-08-13
Potential for more than minimal harm
- EF0758Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.2024-06-13 · Health · corrected 2024-08-13
Potential for more than minimal harm
- EF0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.2024-06-13 · Health · corrected 2024-08-13
Potential for more than minimal harm
- DF0790Provide routine and 24-hour emergency dental care for each resident.2024-06-13 · Health · corrected 2024-08-13
Potential for more than minimal harm
- CF0838Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.2024-06-13 · Health · corrected 2024-08-13
Potential for minimal harm
- FF0868Have the Quality Assessment and Assurance group have the required members and meet at least quarterly2024-06-13 · Health · corrected 2024-08-13
Potential for more than minimal harm
- FF0880Provide and implement an infection prevention and control program.2024-06-13 · Health · corrected 2024-08-13
Potential for more than minimal harm
- FF0881Implement a program that monitors antibiotic use.2024-06-13 · Health · corrected 2024-08-13
Potential for more than minimal harm
- FF0882Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.2024-06-13 · Health · corrected 2024-08-13
Potential for more than minimal harm
- DF0919Make sure that a working call system is available in each resident's bathroom and bathing area.2024-06-13 · Health · corrected 2024-08-13
Potential for more than minimal harm
- CF0947Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.2024-06-13 · Health · corrected 2024-08-13
Potential for minimal harm
- DF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2024-04-30 · Health · corrected 2024-05-08
Potential for more than minimal harm
- FF0921Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.2024-03-27 · Health · corrected 2024-04-12
Potential for more than minimal harm
- FF0804Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.2023-11-30 · Health · corrected 2023-12-15
Potential for more than minimal harm
- DF0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.2023-11-30 · Health · corrected 2023-12-15
Potential for more than minimal harm
- DF0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.2022-04-28 · Health · corrected 2022-06-06
Potential for more than minimal harm
- DF0578Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.2022-04-28 · Health · corrected 2022-06-06
Potential for more than minimal harm
- DF0677Provide care and assistance to perform activities of daily living for any resident who is unable.2022-04-28 · Health · corrected 2022-06-06
Potential for more than minimal harm
- DF0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.2022-04-28 · Health · corrected 2022-06-06
Potential for more than minimal harm
- DF0920Provide at least one room set aside to use as a resident dining room and for activities, that is a good size, with good lighting, air flow and furniture.2022-04-28 · Health · corrected 2022-06-06
Potential for more than minimal harm
- DF0582Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.2019-03-28 · Health · corrected 2019-04-16
Potential for more than minimal harm
- EF0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.2019-03-28 · Health · corrected 2019-04-16
Potential for more than minimal harm
- EF0641Ensure each resident receives an accurate assessment.2019-03-28 · Health · corrected 2019-04-16
Potential for more than minimal harm
- DF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2019-03-28 · Health · corrected 2019-04-16
Potential for more than minimal harm
- DF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2019-03-28 · Health · corrected 2019-04-16
Potential for more than minimal harm
- DF0690Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.2019-03-28 · Health · corrected 2019-04-16
Potential for more than minimal harm
- DF0698Provide safe, appropriate dialysis care/services for a resident who requires such services.2019-03-28 · Health · corrected 2019-04-16
Potential for more than minimal harm
- DF0757Ensure each resident’s drug regimen must be free from unnecessary drugs.2019-03-28 · Health · corrected 2019-04-16
Potential for more than minimal harm
- DF0759Ensure medication error rates are not 5 percent or greater.2019-03-28 · Health · corrected 2019-04-16
Potential for more than minimal harm
- DF0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.2019-03-28 · Health · corrected 2019-04-16
Potential for more than minimal harm
- DF0773Provide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results.2019-03-28 · Health · corrected 2019-04-16
Potential for more than minimal harm
- FF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2019-03-28 · Health · corrected 2019-04-16
Potential for more than minimal harm
- DF0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.2019-03-28 · Health · corrected 2019-04-16
Potential for more than minimal harm
- FF0880Provide and implement an infection prevention and control program.2019-03-28 · Health · corrected 2019-04-16
Potential for more than minimal harm
- FF0881Implement a program that monitors antibiotic use.2019-03-28 · Health · corrected 2019-04-16
Potential for more than minimal harm
Ownership
| Owner | Type | Role | Percent | Since |
|---|---|---|---|---|
| PHOENIX HEALTH SERVICES LLC | Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 100% | 2019-01-01 |
| SCHONFELD, LOUIS | Individual | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | 100% | 2019-01-01 |
| PHOENIX HEALTH SERVICES LLC | Organization | OPERATIONAL/MANAGERIAL CONTROL | — | 2019-01-01 |
| SCHONFELD, BERNARD | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2019-01-01 |
| SCHONFELD, LOUIS | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2019-01-01 |
| SCHONFELD, BERNARD | Individual | CORPORATE OFFICER | — | 2019-01-01 |
| SCHONFELD, LOUIS | Individual | CORPORATE OFFICER | — | 2019-01-01 |
Other facilities in MAPLE HEIGHTS
| Name | Overall | Beds |
|---|
Source: CMS Provider Data Catalog, Nursing Home Care Compare files (processed 2026-03-01). Citations show the 3 most recent inspection cycles.