OTTERBEIN NORTH SHORE
9400 NORTH SHORE BLVD, LAKESIDE, OH 43440 · CCN 366358
Ratings
- Overall
- ★★★★☆ 4
- Health inspection
- ★★★★☆ 4
- Quality measures
- ★★★☆☆ 3
- Staffing
- ★★★★☆ 4
Facility
- Ownership type
- Non profit - Church related
- Certified beds
- 20
- Avg residents/day
- 16.7
- Phone
- 4197988203
Inspection history vs Ohio & national averages
Cycle 1 is the most recent standard health inspection. Lower total deficiency counts are better.
| Cycle | Inspection date | This facility | Ohio avg | National avg | vs state |
|---|---|---|---|---|---|
| 1 | 2025-04-17 | 9 | 10.2 | 9.5 | -1.2 better |
| 2 | 2023-03-23 | 5 | 10.7 | 9.8 | -5.7 better |
| 3 | 2020-02-12 | 1 | 9.9 | 9.3 | -8.9 better |
Cycle 1 deficiencies by category
| Category | Deficiencies |
|---|---|
| Quality of life and care | 2 |
| Resident assessment and care planning | 1 |
| Nursing and physician services | 1 |
| Resident rights | 2 |
| Nutrition and dietary | 1 |
| Infection control | 2 |
Staffing (hours per resident per day)
| Metric | This facility | Turnover |
|---|---|---|
| Total nurse staffing (reported) | 5.42 | 71.1% |
| RN staffing (reported) | 1.95 | 44.4% |
| Total nurse staffing (adjusted) | 5.28 | — |
Fines & penalties
- Total fines
- $0
- Number of fines
- 0
- Number of penalties
- 0
- Payment denials
- 0
Chain
- Chain
- OTTERBEIN SENIORLIFE
- Facilities in chain
- 19
- Chain avg overall
- 2.80 / 5
Inspection citations (15)
- DF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2025-09-22 · Health · corrected 2025-11-03
Potential for more than minimal harm
- DF0558Reasonably accommodate the needs and preferences of each resident.2025-04-17 · Health · corrected 2025-05-30
Potential for more than minimal harm
- BF0575Post a list of names, addresses, and telephone numbers of all pertinent State agencies and advocacy groups and a statement that the resident may file a complaint with the State Survey Agency.2025-04-17 · Health · corrected 2025-04-30
Potential for minimal harm
- DF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2025-04-17 · Health · corrected 2025-05-30
Potential for more than minimal harm
- DF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2025-04-17 · Health · corrected 2025-05-30
Potential for more than minimal harm
- BF0732Post nurse staffing information every day.2025-04-17 · Health · corrected 2025-04-30
Potential for minimal harm
- FF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2025-04-17 · Health · corrected 2025-05-30
Potential for more than minimal harm
- DF0880Provide and implement an infection prevention and control program.2025-04-17 · Health · corrected 2025-05-30
Potential for more than minimal harm
- DF0883Develop and implement policies and procedures for flu and pneumonia vaccinations.2025-04-17 · Health · corrected 2025-05-30
Potential for more than minimal harm
- DF0607Develop and implement policies and procedures to prevent abuse, neglect, and theft.2024-06-17 · Health · corrected 2024-07-01
Potential for more than minimal harm
- FF0851Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.2024-06-17 · Health · corrected 2024-07-01
Potential for more than minimal harm
- DF0693Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.2023-03-23 · Health · corrected 2023-04-27
Potential for more than minimal harm
- CF0868Have the Quality Assessment and Assurance group have the required members and meet at least quarterly2023-03-23 · Health · corrected 2023-04-18
Potential for minimal harm
- EF0880Provide and implement an infection prevention and control program.2023-03-23 · Health · corrected 2023-04-27
Potential for more than minimal harm
- DF0700Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.2020-02-12 · Health · corrected 2020-03-23
Potential for more than minimal harm
Ownership
| Owner | Type | Role | Percent | Since |
|---|---|---|---|---|
| OTTERBEIN LSC, LLC | Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 100% | 2016-01-01 |
| OTTERBEIN HOME | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | 100% | 2021-12-01 |
| FUNCTIONAL PATHWAYS OF TENNESSEE LLC | Organization | OPERATIONAL/MANAGERIAL CONTROL | — | 2018-12-01 |
| OTTERBEIN HOME | Organization | OPERATIONAL/MANAGERIAL CONTROL | — | 2021-12-01 |
| APP, LYNN | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2021-12-01 |
| BARTLETT, VICTORIA | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2021-12-01 |
| BAYLIFF, BECKY | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2021-12-01 |
| BROWNSON, WILLIAM | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2021-12-01 |
| BURKE, DANIEL | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2021-12-01 |
| COLEMAN, ROBERT | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2021-12-01 |
| FRALEY, RALPH | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2021-12-01 |
| GLOSSER, HEIDI | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2021-12-01 |
| GREEN, JAMES | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2021-12-01 |
| HAWKINS, RITA | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2006-01-16 |
| HAZELBAKER, TOMAS | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2021-12-01 |
| LENTHE, JENNIFER | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2012-08-10 |
| PIERCE, JOHN | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2021-12-01 |
| VONDERHAAR, STEVE | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2021-12-01 |
| APP, LYNN | Individual | CORPORATE DIRECTOR | — | 2014-07-01 |
| GREEN, JAMES | Individual | CORPORATE OFFICER | — | 2005-11-21 |
| MILLER, JASON | Individual | CORPORATE OFFICER | — | 2014-07-24 |
| WILSON, JILL | Individual | CORPORATE OFFICER | — | 2009-05-01 |
Other facilities in LAKESIDE
| Name | Overall | Beds |
|---|
Source: CMS Provider Data Catalog, Nursing Home Care Compare files (processed 2026-03-01). Citations show the 3 most recent inspection cycles.