OTTERBEIN NEW ALBANY
6690 LIBERATION WAY, NEW ALBANY, OH 43054 · CCN 366424
Ratings
- Overall
- ★☆☆☆☆ 1
- Health inspection
- ★☆☆☆☆ 1
- Quality measures
- ★★★★☆ 4
- Staffing
- ★★★★☆ 4
Facility
- Ownership type
- Non profit - Corporation
- Certified beds
- 60
- Avg residents/day
- 57.0
- Phone
- 6149816854
Inspection history vs Ohio & national averages
Cycle 1 is the most recent standard health inspection. Lower total deficiency counts are better.
| Cycle | Inspection date | This facility | Ohio avg | National avg | vs state |
|---|---|---|---|---|---|
| 1 | 2024-08-21 | 32 | 10.2 | 9.5 | +21.8 worse |
| 2 | 2022-07-25 | 17 | 10.7 | 9.8 | +6.3 worse |
| 3 | 2019-11-14 | 19 | 9.9 | 9.3 | +9.1 worse |
Cycle 1 deficiencies by category
| Category | Deficiencies |
|---|---|
| Abuse, neglect, exploitation | 1 |
| Quality of life and care | 9 |
| Resident assessment and care planning | 3 |
| Nursing and physician services | 1 |
| Resident rights | 5 |
| Nutrition and dietary | 5 |
| Pharmacy service | 4 |
| Administration | 2 |
| Infection control | 2 |
Staffing (hours per resident per day)
| Metric | This facility | Turnover |
|---|---|---|
| Total nurse staffing (reported) | 4.57 | 48.2% |
| RN staffing (reported) | 0.69 | 50.0% |
| Total nurse staffing (adjusted) | 4.84 | — |
Fines & penalties
- Total fines
- $0
- Number of fines
- 0
- Number of penalties
- 0
- Payment denials
- 0
Chain
- Chain
- OTTERBEIN SENIORLIFE
- Facilities in chain
- 19
- Chain avg overall
- 2.80 / 5
Inspection citations (68)1 actual harm
- DF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2025-05-15 · Health · corrected 2025-06-02
Potential for more than minimal harm
- GF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2025-05-15 · Health · corrected 2025-06-02
Actual harm
- FF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2025-05-15 · Health · corrected 2025-06-02
Potential for more than minimal harm
- DF0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.2024-08-21 · Health · corrected 2024-09-30
Potential for more than minimal harm
- DF0558Reasonably accommodate the needs and preferences of each resident.2024-08-21 · Health · corrected 2024-10-25
Potential for more than minimal harm
- DF0561Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.2024-08-21 · Health · corrected 2024-09-30
Potential for more than minimal harm
- DF0569Notify each resident of certain balances and convey resident funds upon discharge, eviction, or death.2024-08-21 · Health · corrected 2024-09-30
Potential for more than minimal harm
- DF0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.2024-08-21 · Health · corrected 2024-09-30
Potential for more than minimal harm
- DF0604Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.2024-08-21 · Health · corrected 2024-09-30
Potential for more than minimal harm
- DF0644Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.2024-08-21 · Health · corrected 2024-09-30
Potential for more than minimal harm
- EF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2024-08-21 · Health · corrected 2024-09-30
Potential for more than minimal harm
- DF0679Provide activities to meet all resident's needs.2024-08-21 · Health · corrected 2024-09-30
Potential for more than minimal harm
- DF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2024-08-21 · Health · corrected 2024-09-30
Potential for more than minimal harm
- DF0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.2024-08-21 · Health · corrected 2024-09-30
Potential for more than minimal harm
- DF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2024-08-21 · Health · corrected 2024-10-25
Potential for more than minimal harm
- DF0690Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.2024-08-21 · Health · corrected 2024-10-25
Potential for more than minimal harm
- DF0692Provide enough food/fluids to maintain a resident's health.2024-08-21 · Health · corrected 2024-09-30
Potential for more than minimal harm
- EF0695Provide safe and appropriate respiratory care for a resident when needed.2024-08-21 · Health · corrected 2024-09-30
Potential for more than minimal harm
- DF0756Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.2024-08-21 · Health · corrected 2024-09-30
Potential for more than minimal harm
- DF0757Ensure each resident’s drug regimen must be free from unnecessary drugs.2024-08-21 · Health · corrected 2024-09-30
Potential for more than minimal harm
- DF0760Ensure that residents are free from significant medication errors.2024-08-21 · Health · corrected 2024-09-30
Potential for more than minimal harm
- DF0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.2024-08-21 · Health · corrected 2024-09-30
Potential for more than minimal harm
- DF0770Provide timely, quality laboratory services/tests to meet the needs of residents.2024-08-21 · Health · corrected 2024-09-30
Potential for more than minimal harm
- DF0773Provide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results.2024-08-21 · Health · corrected 2024-09-30
Potential for more than minimal harm
- FF0803Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.2024-08-21 · Health · corrected 2024-09-30
Potential for more than minimal harm
- DF0804Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.2024-08-21 · Health · corrected 2024-09-30
Potential for more than minimal harm
- DF0805Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.2024-08-21 · Health · corrected 2024-09-30
Potential for more than minimal harm
- FF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2024-08-21 · Health · corrected 2024-10-25
Potential for more than minimal harm
- DF0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.2024-08-21 · Health · corrected 2024-09-30
Potential for more than minimal harm
- EF0880Provide and implement an infection prevention and control program.2024-08-21 · Health · corrected 2024-10-25
Potential for more than minimal harm
- DF0881Implement a program that monitors antibiotic use.2024-08-21 · Health · corrected 2024-10-25
Potential for more than minimal harm
- CF0947Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.2024-08-21 · Health · corrected 2024-09-30
Potential for minimal harm
- DF0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.2023-10-31 · Health · corrected 2023-11-17
Potential for more than minimal harm
- DF0692Provide enough food/fluids to maintain a resident's health.2023-08-21 · Health · corrected 2023-09-26
Potential for more than minimal harm
- DF0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.2022-07-25 · Health · corrected 2022-08-25
Potential for more than minimal harm
- EF0558Reasonably accommodate the needs and preferences of each resident.2022-07-25 · Health · corrected 2022-08-25
Potential for more than minimal harm
- DF0580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.2022-07-25 · Health · corrected 2022-08-25
Potential for more than minimal harm
- EF0607Develop and implement policies and procedures to prevent abuse, neglect, and theft.2022-07-25 · Health · corrected 2022-08-25
Potential for more than minimal harm
- DF0641Ensure each resident receives an accurate assessment.2022-07-25 · Health · corrected 2022-08-25
Potential for more than minimal harm
- DF0679Provide activities to meet all resident's needs.2022-07-25 · Health · corrected 2022-08-25
Potential for more than minimal harm
- DF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2022-07-25 · Health · corrected 2022-08-25
Potential for more than minimal harm
- DF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2022-07-25 · Health · corrected 2022-08-25
Potential for more than minimal harm
- DF0692Provide enough food/fluids to maintain a resident's health.2022-07-25 · Health · corrected 2022-08-25
Potential for more than minimal harm
- DF0695Provide safe and appropriate respiratory care for a resident when needed.2022-07-25 · Health · corrected 2022-08-25
Potential for more than minimal harm
- EF0725Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.2022-07-25 · Health · corrected 2022-08-25
Potential for more than minimal harm
- DF0756Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.2022-07-25 · Health · corrected 2022-08-25
Potential for more than minimal harm
- DF0758Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.2022-07-25 · Health · corrected 2022-08-25
Potential for more than minimal harm
- EF0802Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.2022-07-25 · Health · corrected 2022-08-25
Potential for more than minimal harm
- EF0804Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.2022-07-25 · Health · corrected 2022-08-25
Potential for more than minimal harm
- EF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2022-07-25 · Health · corrected 2022-08-25
Potential for more than minimal harm
- FF0880Provide and implement an infection prevention and control program.2022-07-25 · Health · corrected 2022-08-25
Potential for more than minimal harm
- DF0576Ensure residents have reasonable access to and privacy in their use of communication methods.2019-11-14 · Health · corrected 2019-12-30
Potential for more than minimal harm
- DF0582Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.2019-11-14 · Health · corrected 2019-12-30
Potential for more than minimal harm
- FF0583Keep residents' personal and medical records private and confidential.2019-11-14 · Health · corrected 2019-12-30
Potential for more than minimal harm
- DF0607Develop and implement policies and procedures to prevent abuse, neglect, and theft.2019-11-14 · Health · corrected 2019-12-30
Potential for more than minimal harm
- DF0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.2019-11-14 · Health · corrected 2019-12-30
Potential for more than minimal harm
- CF0623Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.2019-11-14 · Health · corrected 2019-12-30
Potential for minimal harm
- CF0625Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.2019-11-14 · Health · corrected 2019-12-30
Potential for minimal harm
- DF0636Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.2019-11-14 · Health · corrected 2019-12-30
Potential for more than minimal harm
- DF0641Ensure each resident receives an accurate assessment.2019-11-14 · Health · corrected 2019-12-30
Potential for more than minimal harm
- DF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2019-11-14 · Health · corrected 2019-12-30
Potential for more than minimal harm
- DF0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.2019-11-14 · Health · corrected 2019-12-30
Potential for more than minimal harm
- DF0661Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge.2019-11-14 · Health · corrected 2019-12-30
Potential for more than minimal harm
- DF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2019-11-14 · Health · corrected 2019-12-30
Potential for more than minimal harm
- DF0697Provide safe, appropriate pain management for a resident who requires such services.2019-11-14 · Health · corrected 2019-12-30
Potential for more than minimal harm
- EF0803Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.2019-11-14 · Health · corrected 2019-12-30
Potential for more than minimal harm
- DF0805Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.2019-11-14 · Health · corrected 2019-12-30
Potential for more than minimal harm
- FF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2019-11-14 · Health · corrected 2019-12-30
Potential for more than minimal harm
Ownership
| Owner | Type | Role | Percent | Since |
|---|---|---|---|---|
| OTTERBEIN NEIGHBORHOODS, LLC | Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 100% | 2016-01-01 |
| OTTERBEIN HOME | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | 100% | 2021-12-01 |
| FUNCTIONAL PATHWAYS OF TENNESSEE LLC | Organization | OPERATIONAL/MANAGERIAL CONTROL | — | 2018-12-01 |
| OTTERBEIN HOME | Organization | OPERATIONAL/MANAGERIAL CONTROL | — | 2021-12-01 |
| APP, LYNN | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2021-12-01 |
| BARTLETT, VICTORIA | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2021-12-01 |
| BARTON, MARY BETH | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2024-10-16 |
| BAYLIFF, BECKY | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2021-12-01 |
| BROWNSON, WILLIAM | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2021-12-01 |
| BURKE, DANIEL | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2021-12-01 |
| COLEMAN, ROBERT | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2021-12-01 |
| FRALEY, RALPH | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2021-12-01 |
| GLOSSER, HEIDI | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2021-12-01 |
| GREEN, JAMES | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2021-12-01 |
| HAZELBAKER, TOMAS | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2021-12-01 |
| PARIKH, RIPAL | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2021-12-01 |
| VONDERHAAR, STEVE | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2021-12-01 |
| ARNOLD, DANIEL | Individual | CORPORATE OFFICER | — | 2021-09-03 |
| GREEN, JAMES | Individual | CORPORATE OFFICER | — | 2005-11-21 |
| HAWKINS, RITA | Individual | CORPORATE OFFICER | — | 2014-07-01 |
| WILSON, JILL | Individual | CORPORATE OFFICER | — | 2009-05-01 |
Other facilities in NEW ALBANY
| Name | Overall | Beds |
|---|---|---|
| WESLEY WOODS AT NEW ALBANY | ★★★★★ | 16 |
| SMITHS MILL HEALTH CAMPUS | ★★☆☆☆ | 50 |
Source: CMS Provider Data Catalog, Nursing Home Care Compare files (processed 2026-03-01). Citations show the 3 most recent inspection cycles.