NORWALK MEMORIAL HOME
272 BENEDICT AVE, NORWALK, OH 44857 · CCN 365668
Ratings
- Overall
- ★★★★☆ 4
- Health inspection
- ★★★★☆ 4
- Quality measures
- ★★☆☆☆ 2
- Staffing
- ★★★☆☆ 3
Facility
- Ownership type
- Non profit - Corporation
- Certified beds
- 69
- Avg residents/day
- 60.4
- Phone
- 4196688101
Inspection history vs Ohio & national averages
Cycle 1 is the most recent standard health inspection. Lower total deficiency counts are better.
| Cycle | Inspection date | This facility | Ohio avg | National avg | vs state |
|---|---|---|---|---|---|
| 1 | 2024-08-15 | 8 | 10.2 | 9.5 | -2.2 better |
| 2 | 2022-03-21 | 10 | 10.7 | 9.8 | -0.7 better |
| 3 | 2019-05-30 | 5 | 9.9 | 9.3 | -4.9 better |
Cycle 1 deficiencies by category
| Category | Deficiencies |
|---|---|
| Abuse, neglect, exploitation | 1 |
| Quality of life and care | 1 |
| Nursing and physician services | 2 |
| Resident rights | 2 |
| Pharmacy service | 2 |
Staffing (hours per resident per day)
| Metric | This facility | Turnover |
|---|---|---|
| Total nurse staffing (reported) | 3.86 | 32.8% |
| RN staffing (reported) | 0.59 | 63.6% |
| Total nurse staffing (adjusted) | 3.86 | — |
Fines & penalties
- Total fines
- $0
- Number of fines
- 0
- Number of penalties
- 0
- Payment denials
- 0
Inspection citations (23)
- EF0729Verify that a nurse aide has been trained; and if they haven't worked as a nurse aide for 2 years, receive retraining.2025-12-30 · Health · corrected 2026-02-06
Potential for more than minimal harm
- DF0582Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.2024-08-15 · Health · corrected 2024-09-30
Potential for more than minimal harm
- CF0606Not hire anyone with a finding of abuse, neglect, exploitation, or theft.2024-08-15 · Health · corrected 2024-09-30
Potential for minimal harm
- DF0623Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.2024-08-15 · Health · corrected 2024-09-30
Potential for more than minimal harm
- CF0732Post nurse staffing information every day.2024-08-15 · Health · corrected 2024-09-30
Potential for minimal harm
- DF0740Ensure each resident must receive and the facility must provide necessary behavioral health care and services.2024-08-15 · Health · corrected 2024-09-30
Potential for more than minimal harm
- EF0758Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.2024-08-15 · Health · corrected 2024-09-30
Potential for more than minimal harm
- DF0760Ensure that residents are free from significant medication errors.2024-08-15 · Health · corrected 2024-09-30
Potential for more than minimal harm
- EF0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.2022-03-21 · Health · corrected 2022-05-05
Potential for more than minimal harm
- DF0578Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.2022-03-21 · Health · corrected 2022-05-05
Potential for more than minimal harm
- DF0582Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.2022-03-21 · Health · corrected 2022-05-05
Potential for more than minimal harm
- DF0604Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.2022-03-21 · Health · corrected 2022-05-05
Potential for more than minimal harm
- DF0623Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.2022-03-21 · Health · corrected 2022-05-05
Potential for more than minimal harm
- DF0625Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.2022-03-21 · Health · corrected 2022-05-05
Potential for more than minimal harm
- DF0655Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted2022-03-21 · Health · corrected 2022-05-05
Potential for more than minimal harm
- EF0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.2022-03-21 · Health · corrected 2022-05-05
Potential for more than minimal harm
- EF0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.2022-03-21 · Health · corrected 2022-05-05
Potential for more than minimal harm
- EF0880Provide and implement an infection prevention and control program.2022-03-21 · Health · corrected 2022-05-05
Potential for more than minimal harm
- DF0578Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.2019-05-30 · Health · corrected 2019-07-12
Potential for more than minimal harm
- DF0607Develop and implement policies and procedures to prevent abuse, neglect, and theft.2019-05-30 · Health · corrected 2019-07-12
Potential for more than minimal harm
- DF0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.2019-05-30 · Health · corrected 2019-07-12
Potential for more than minimal harm
- DF0623Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.2019-05-30 · Health · corrected 2019-07-12
Potential for more than minimal harm
- DF0625Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.2019-05-30 · Health · corrected 2019-07-12
Potential for more than minimal harm
Ownership
| Owner | Type | Role | Percent | Since |
|---|---|---|---|---|
| FISHER TITUS HEALTH | Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 100% | 2016-07-01 |
| BURKEY, BRENT | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2018-03-05 |
| BURKEY, BRENT | Individual | CORPORATE DIRECTOR | — | 2018-03-05 |
| CAMP, DENNIS | Individual | CORPORATE DIRECTOR | — | 2017-07-01 |
| CORIELL, MARK | Individual | CORPORATE DIRECTOR | — | 2017-07-01 |
| DOUGHTY, DENNIS | Individual | CORPORATE DIRECTOR | — | 2015-07-01 |
| HAZEL, SUSAN | Individual | CORPORATE DIRECTOR | — | 2017-07-01 |
| HUBER, JEFFERY | Individual | CORPORATE DIRECTOR | — | 2018-07-01 |
| HUGHES, JOHN | Individual | CORPORATE DIRECTOR | — | 2020-05-01 |
| LENDRUM, JOHN | Individual | CORPORATE DIRECTOR | — | 2020-05-01 |
| ROBERTS, JULIE | Individual | CORPORATE DIRECTOR | — | 2018-07-01 |
| ZAHLER, JONATHAN | Individual | CORPORATE DIRECTOR | — | 2017-07-01 |
| MATTNER, MATTHEW | Individual | CORPORATE OFFICER | — | 2024-03-12 |
| SILVESTRI, SCOTT | Individual | CORPORATE OFFICER | — | 2025-11-18 |
Other facilities in NORWALK
| Name | Overall | Beds |
|---|---|---|
| TWILIGHT GARDENS NURSING AND REHABILITATION | ★★★★☆ | 94 |
| GAYMONT CARE AND REHABILITATION | ★★★☆☆ | 88 |
Source: CMS Provider Data Catalog, Nursing Home Care Compare files (processed 2026-03-01). Citations show the 3 most recent inspection cycles.