NORMANDY MANOR OF ROCKY RIVER
22709 LAKE RD, ROCKY RIVER, OH 44116 · CCN 365926
Ratings
- Overall
- ★★★☆☆ 3
- Health inspection
- ★★☆☆☆ 2
- Quality measures
- ★★★★★ 5
- Staffing
- ★★☆☆☆ 2
Facility
- Ownership type
- For profit - Limited Liability company
- Certified beds
- 150
- Avg residents/day
- 130.0
- Phone
- 4403335400
Inspection history vs Ohio & national averages
Cycle 1 is the most recent standard health inspection. Lower total deficiency counts are better.
| Cycle | Inspection date | This facility | Ohio avg | National avg | vs state |
|---|---|---|---|---|---|
| 1 | 2024-07-11 | 3 | 10.2 | 9.5 | -7.2 better |
| 2 | 2022-04-15 | 17 | 10.7 | 9.8 | +6.3 worse |
| 3 | 2019-04-25 | 15 | 9.9 | 9.3 | +5.1 worse |
Cycle 1 deficiencies by category
| Category | Deficiencies |
|---|---|
| Quality of life and care | 1 |
| Resident assessment and care planning | 1 |
| Nutrition and dietary | 1 |
Staffing (hours per resident per day)
| Metric | This facility | Turnover |
|---|---|---|
| Total nurse staffing (reported) | 3.49 | 49.3% |
| RN staffing (reported) | 0.43 | 45.5% |
| Total nurse staffing (adjusted) | 3.57 | — |
Fines & penalties
- Total fines
- $0
- Number of fines
- 0
- Number of penalties
- 0
- Payment denials
- 0
Inspection citations (35)1 actual harm
- EF0558Reasonably accommodate the needs and preferences of each resident.2024-11-06 · Health · corrected 2024-11-27
Potential for more than minimal harm
- DF0580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.2024-11-06 · Health · corrected 2024-11-27
Potential for more than minimal harm
- EF0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.2024-11-06 · Health · corrected 2024-11-27
Potential for more than minimal harm
- FF0880Provide and implement an infection prevention and control program.2024-08-22 · Health · corrected 2024-09-11
Potential for more than minimal harm
- EF0655Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted2024-07-11 · Health · corrected 2024-09-11
Potential for more than minimal harm
- DF0693Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.2024-07-11 · Health · corrected 2024-08-22
Potential for more than minimal harm
- FF0814Dispose of garbage and refuse properly.2024-07-11 · Health · corrected 2024-08-22
Potential for more than minimal harm
- DF0582Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.2024-02-12 · Health · corrected 2024-03-06
Potential for more than minimal harm
- FF0583Keep residents' personal and medical records private and confidential.2024-02-12 · Health · corrected 2024-03-06
Potential for more than minimal harm
- DF0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.2024-02-12 · Health · corrected 2024-03-06
Potential for more than minimal harm
- GF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2024-02-12 · Health · corrected 2024-03-06
Actual harm
- FF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2023-12-19 · Health · corrected 2023-12-22
Potential for more than minimal harm
- DF0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.2023-07-27 · Health · corrected 2023-08-17
Potential for more than minimal harm
- DF0610Respond appropriately to all alleged violations.2023-07-27 · Health · corrected 2023-08-17
Potential for more than minimal harm
- FF0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.2023-07-27 · Health · corrected 2023-08-17
Potential for more than minimal harm
- DF0569Notify each resident of certain balances and convey resident funds upon discharge, eviction, or death.2022-04-15 · Health · corrected 2022-05-15
Potential for more than minimal harm
- DF0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.2022-04-15 · Health · corrected 2022-05-15
Potential for more than minimal harm
- DF0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.2022-04-15 · Health · corrected 2022-05-15
Potential for more than minimal harm
- DF0640Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.2022-04-15 · Health · corrected 2022-05-15
Potential for more than minimal harm
- DF0645PASARR screening for Mental disorders or Intellectual Disabilities2022-04-15 · Health · corrected 2022-05-15
Potential for more than minimal harm
- DF0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.2022-04-15 · Health · corrected 2022-05-15
Potential for more than minimal harm
- DF0688Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.2022-04-15 · Health · corrected 2022-05-15
Potential for more than minimal harm
- DF0695Provide safe and appropriate respiratory care for a resident when needed.2022-04-15 · Health · corrected 2022-05-15
Potential for more than minimal harm
- EF0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.2022-04-15 · Health · corrected 2022-05-15
Potential for more than minimal harm
- EF0803Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.2022-04-15 · Health · corrected 2022-05-15
Potential for more than minimal harm
- FF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2022-04-15 · Health · corrected 2022-05-15
Potential for more than minimal harm
- DF0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.2022-04-15 · Health · corrected 2022-05-15
Potential for more than minimal harm
- FF0880Provide and implement an infection prevention and control program.2022-04-15 · Health · corrected 2022-05-15
Potential for more than minimal harm
- EF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2019-04-25 · Health · corrected 2019-06-12
Potential for more than minimal harm
- DF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2019-04-25 · Health · corrected 2019-06-12
Potential for more than minimal harm
- DF0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.2019-04-25 · Health · corrected 2019-06-12
Potential for more than minimal harm
- FF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2019-04-25 · Health · corrected 2019-06-12
Potential for more than minimal harm
- CF0814Dispose of garbage and refuse properly.2019-04-25 · Health · corrected 2019-06-12
Potential for minimal harm
- DF0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.2019-04-25 · Health · corrected 2019-06-12
Potential for more than minimal harm
- EF0880Provide and implement an infection prevention and control program.2019-04-25 · Health · corrected 2019-06-12
Potential for more than minimal harm
Ownership
| Owner | Type | Role | Percent | Since |
|---|---|---|---|---|
| ORLEAN, DAVID | Individual | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 59% | 1991-12-01 |
| ORLEAN, DEBRA SUE | Individual | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 20% | 1993-12-01 |
| ORLEAN, SUSAN | Individual | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 20% | 1993-12-01 |
| NORMANDY II, INC. | Organization | GENERAL PARTNERSHIP INTEREST | — | 1991-12-01 |
| NORMANDY II, INC. | Organization | LIMITED PARTNERSHIP INTEREST | — | 1993-02-01 |
| ORLEAN, DAVID | Individual | LIMITED PARTNERSHIP INTEREST | — | 1991-12-01 |
| ORLEAN, DEBRA SUE | Individual | LIMITED PARTNERSHIP INTEREST | — | 1993-12-01 |
| ORLEAN, SUSAN | Individual | LIMITED PARTNERSHIP INTEREST | — | 1993-12-01 |
| SOVEREIGN ROCKY RIVER, LLC | Organization | OPERATIONAL/MANAGERIAL CONTROL | — | 2004-08-31 |
| CONNOLLY, EMILY | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2022-09-11 |
| KUBINSKI, JAMES | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2022-02-16 |
| ORLEAN, DAVID | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 1993-02-01 |
| SHULA, MATTHEW | Individual | CORPORATE DIRECTOR | — | 2008-10-19 |
Other facilities in ROCKY RIVER
| Name | Overall | Beds |
|---|---|---|
| WELSH HOME THE | ★★★★★ | 79 |
Source: CMS Provider Data Catalog, Nursing Home Care Compare files (processed 2026-03-01). Citations show the 3 most recent inspection cycles.