HANOVER HEALTHCARE CENTER
435 AVIS AVENUE NW, MASSILLON, OH 44646 · CCN 365292
Ratings
- Overall
- ★★☆☆☆ 2
- Health inspection
- ★☆☆☆☆ 1
- Quality measures
- ★★★★★ 5
- Staffing
- ★★☆☆☆ 2
Facility
- Ownership type
- For profit - Corporation
- Certified beds
- 125
- Avg residents/day
- 102.3
- Phone
- 3308371741
Inspection history vs Ohio & national averages
Cycle 1 is the most recent standard health inspection. Lower total deficiency counts are better.
| Cycle | Inspection date | This facility | Ohio avg | National avg | vs state |
|---|---|---|---|---|---|
| 1 | 2024-08-19 | 18 | 10.2 | 9.5 | +7.8 worse |
| 2 | 2022-05-15 | 19 | 10.7 | 9.8 | +8.3 worse |
| 3 | 2019-05-09 | 18 | 9.9 | 9.3 | +8.1 worse |
Cycle 1 deficiencies by category
| Category | Deficiencies |
|---|---|
| Abuse, neglect, exploitation | 3 |
| Quality of life and care | 9 |
| Nursing and physician services | 1 |
| Resident rights | 1 |
| Pharmacy service | 1 |
| Administration | 1 |
| Infection control | 2 |
Staffing (hours per resident per day)
| Metric | This facility | Turnover |
|---|---|---|
| Total nurse staffing (reported) | 3.29 | 56.4% |
| RN staffing (reported) | 0.70 | 37.5% |
| Total nurse staffing (adjusted) | 3.11 | — |
Fines & penalties
- Total fines
- $84,143
- Number of fines
- 2
- Number of penalties
- 2
- Payment denials
- 0
Chain
- Chain
- COMMUNICARE HEALTH
- Facilities in chain
- 122
- Chain avg overall
- 2.80 / 5
Inspection citations (55)4 immediate jeopardy
- DF0580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.2025-06-25 · Health · corrected 2025-07-21
Potential for more than minimal harm
- DF0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.2025-06-25 · Health · corrected 2025-07-21
Potential for more than minimal harm
- DF0610Respond appropriately to all alleged violations.2025-06-25 · Health · corrected 2025-07-21
Potential for more than minimal harm
- DF0676Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.2025-06-25 · Health · corrected 2025-07-21
Potential for more than minimal harm
- CF0680Ensure the activities program is directed by a qualified professional.2025-06-25 · Health · corrected 2025-07-21
Potential for minimal harm
- DF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2025-06-25 · Health · corrected 2025-07-21
Potential for more than minimal harm
- DF0688Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.2025-06-25 · Health · corrected 2025-07-21
Potential for more than minimal harm
- EF0725Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.2025-06-25 · Health · corrected 2025-07-21
Potential for more than minimal harm
- DF0759Ensure medication error rates are not 5 percent or greater.2025-06-25 · Health · corrected 2025-07-21
Potential for more than minimal harm
- DF0880Provide and implement an infection prevention and control program.2025-04-09 · Health · corrected 2025-04-29
Potential for more than minimal harm
- FF0851Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.2025-03-04 · Health · corrected 2025-03-21
Potential for more than minimal harm
- DF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2024-10-24 · Health · corrected 2024-10-25
Potential for more than minimal harm
- DF0772Have an agreement with an approved laboratory to obtain services, if on-site laboratory services aren't provided.2024-10-24 · Health · corrected 2024-10-25
Potential for more than minimal harm
- DF0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.2024-10-24 · Health · corrected 2024-10-25
Potential for more than minimal harm
- JF0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.2024-09-23 · Health · corrected 2024-09-25
Immediate jeopardy
- JF0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.2024-09-23 · Health · corrected 2024-09-25
Immediate jeopardy
- JF0610Respond appropriately to all alleged violations.2024-09-23 · Health · corrected 2024-09-25
Immediate jeopardy
- DF0610Respond appropriately to all alleged violations.2024-08-19 · Health · corrected 2024-09-25
Potential for more than minimal harm
- DF0676Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.2024-08-19 · Health · corrected 2024-09-25
Potential for more than minimal harm
- EF0677Provide care and assistance to perform activities of daily living for any resident who is unable.2024-08-19 · Health · corrected 2024-09-25
Potential for more than minimal harm
- DF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2024-08-19 · Health · corrected 2024-09-25
Potential for more than minimal harm
- DF0685Assist a resident in gaining access to vision and hearing services.2024-08-19 · Health · corrected 2024-09-25
Potential for more than minimal harm
- DF0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.2024-08-19 · Health · corrected 2024-09-25
Potential for more than minimal harm
- FF0880Provide and implement an infection prevention and control program.2024-08-19 · Health · corrected 2024-09-25
Potential for more than minimal harm
- DF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2024-07-29 · Health · corrected 2024-07-12
Potential for more than minimal harm
- DF0558Reasonably accommodate the needs and preferences of each resident.2024-06-06 · Health · corrected 2024-06-14
Potential for more than minimal harm
- DF0697Provide safe, appropriate pain management for a resident who requires such services.2024-06-06 · Health · corrected 2024-06-14
Potential for more than minimal harm
- DF0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.2024-06-06 · Health · corrected 2024-06-14
Potential for more than minimal harm
- FF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2024-04-18 · Health · corrected 2024-04-24
Potential for more than minimal harm
- DF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2024-02-08 · Health · corrected 2024-02-14
Potential for more than minimal harm
- EF0607Develop and implement policies and procedures to prevent abuse, neglect, and theft.2023-12-12 · Health · corrected 2023-12-29
Potential for more than minimal harm
- DF0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.2023-12-12 · Health · corrected 2023-12-29
Potential for more than minimal harm
- EF0610Respond appropriately to all alleged violations.2023-12-12 · Health · corrected 2023-12-29
Potential for more than minimal harm
- KF0880Provide and implement an infection prevention and control program.2023-12-12 · Health · corrected 2023-12-29
Immediate jeopardy
- DF0580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.2023-08-14 · Health · corrected 2023-08-24
Potential for more than minimal harm
- DF0624Prepare residents for a safe transfer or discharge from the nursing home.2023-08-14 · Health · corrected 2023-08-24
Potential for more than minimal harm
- DF0558Reasonably accommodate the needs and preferences of each resident.2023-06-23 · Health · corrected 2023-07-03
Potential for more than minimal harm
- EF0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.2023-06-23 · Health · corrected 2023-07-03
Potential for more than minimal harm
- DF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2023-06-23 · Health · corrected 2023-07-03
Potential for more than minimal harm
- DF0552Ensure that residents are fully informed and understand their health status, care and treatments.2023-05-09 · Health · corrected 2023-05-23
Potential for more than minimal harm
- DF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2023-05-09 · Health · corrected 2023-05-23
Potential for more than minimal harm
- DF0880Provide and implement an infection prevention and control program.2023-05-09 · Health · corrected 2023-05-23
Potential for more than minimal harm
- DF0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.2023-04-10 · Health · corrected 2023-04-19
Potential for more than minimal harm
- DF0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.2023-04-10 · Health · corrected 2023-04-19
Potential for more than minimal harm
- EF0568Properly hold, secure, and manage each resident's personal money which is deposited with the nursing home.2022-05-15 · Health · corrected 2022-06-07
Potential for more than minimal harm
- EF0569Notify each resident of certain balances and convey resident funds upon discharge, eviction, or death.2022-05-15 · Health · corrected 2022-06-07
Potential for more than minimal harm
- DF0623Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.2022-05-15 · Health · corrected 2022-06-07
Potential for more than minimal harm
- DF0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.2022-05-15 · Health · corrected 2022-06-07
Potential for more than minimal harm
- DF0698Provide safe, appropriate dialysis care/services for a resident who requires such services.2022-05-15 · Health · corrected 2022-06-07
Potential for more than minimal harm
- CF0732Post nurse staffing information every day.2022-05-15 · Health · corrected 2022-06-07
Potential for minimal harm
- FF0880Provide and implement an infection prevention and control program.2022-05-15 · Health · corrected 2022-06-07
Potential for more than minimal harm
- DF0883Develop and implement policies and procedures for flu and pneumonia vaccinations.2022-05-15 · Health · corrected 2022-06-07
Potential for more than minimal harm
- DF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2019-05-09 · Health · corrected 2019-06-21
Potential for more than minimal harm
- EF0921Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.2019-05-09 · Health · corrected 2019-06-21
Potential for more than minimal harm
- FF0925Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.2019-05-09 · Health · corrected 2019-06-21
Potential for more than minimal harm
Ownership
| Owner | Type | Role | Percent | Since |
|---|---|---|---|---|
| CONSOLIDATED OP CO., LLC | Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 100% | 2020-05-01 |
| C.R. STOLTZ IRREVOCABLE TRUST | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | — | 2005-06-28 |
| CONSOLIDATED HEALTH HOLDINGS, LLC | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | — | 2020-05-01 |
| CONSOLIDATED HEALTH LLC | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | — | 2020-05-01 |
| I. ROSEDALE IRREVOCABLE TRUST | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | — | 2005-06-28 |
| NE BAKER HOLDINGS, LLC | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | — | 2020-05-01 |
| R.S. WILHEIM IRREVOCABLE TRUST | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | — | 2005-06-28 |
| RONALD S WILHEIM 2012 SPOUSAL TRUST | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | — | 2005-06-28 |
| ROSEDALE FAMILY INVESTMENT COMPANY, INC | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | — | 2005-06-28 |
| RRW, LLC | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | — | 2005-06-28 |
| S.L. ROSEDALE IRREVOCABLE TRUST | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | — | 2005-06-28 |
| THE STEPHEN L. ROSEDALE 2012 SPOUSAL TRUST | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | — | 2005-06-28 |
| WILHEIM FAMILY INVESTMENT COMPANY, INC. | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | — | 2005-06-28 |
| AVIS (OHIO) MGMT CO., LLC | Organization | OPERATIONAL/MANAGERIAL CONTROL | — | 2005-06-28 |
| GROVES, DONNA | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2023-04-14 |
| HOFFMAN, SCOTT | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2025-01-13 |
| KIBISU, PHILIP | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2025-03-27 |
| ROMEO, DOMINIC | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2023-04-01 |
| ROMEO, DOMINIC | Individual | CORPORATE OFFICER | — | 2023-04-01 |
| STOLTZ, CHARLES | Individual | CORPORATE OFFICER | — | 2005-06-28 |
| WILHEIM, RONALD | Individual | CORPORATE OFFICER | — | 2005-06-28 |
Other facilities in MASSILLON
| Name | Overall | Beds |
|---|---|---|
| AMHERST MEADOWS SKILLED NURSING AND REHAB | ★★★★★ | 89 |
| MEADOW WIND HEALTH CARE CENTER | ★★★★☆ | 99 |
| LAURELS OF MASSILLON, THE | ★★★★☆ | 130 |
| ROSE LANE NURSING AND REHABILITATION | ★★☆☆☆ | 171 |
| LEGENDS CARE REHABILITATION AND NURSING CENTER | ★★☆☆☆ | 65 |
Source: CMS Provider Data Catalog, Nursing Home Care Compare files (processed 2026-03-01). Citations show the 3 most recent inspection cycles.