FRANCISCAN CARE CTR SYLVANIA
4111 HOLLAND SYLVANIA RD, TOLEDO, OH 43623 · CCN 365907
SFF Candidate
Ratings
- Overall
- ★☆☆☆☆ 1
- Health inspection
- ★☆☆☆☆ 1
- Quality measures
- ★★★★☆ 4
- Staffing
- ★☆☆☆☆ 1
Facility
- Ownership type
- For profit - Corporation
- Certified beds
- 96
- Avg residents/day
- 76.0
- Phone
- 4198826582
Inspection history vs Ohio & national averages
Cycle 1 is the most recent standard health inspection. Lower total deficiency counts are better.
| Cycle | Inspection date | This facility | Ohio avg | National avg | vs state |
|---|---|---|---|---|---|
| 1 | 2024-06-13 | 48 | 10.2 | 9.5 | +37.8 worse |
| 2 | 2022-06-16 | 13 | 10.7 | 9.8 | +2.3 worse |
| 3 | 2019-07-25 | 25 | 9.9 | 9.3 | +15.1 worse |
Cycle 1 deficiencies by category
| Category | Deficiencies |
|---|---|
| Abuse, neglect, exploitation | 4 |
| Quality of life and care | 17 |
| Resident assessment and care planning | 5 |
| Nursing and physician services | 3 |
| Resident rights | 5 |
| Nutrition and dietary | 3 |
| Pharmacy service | 4 |
| Environmental | 1 |
| Administration | 2 |
| Infection control | 4 |
Staffing (hours per resident per day)
| Metric | This facility | Turnover |
|---|---|---|
| Total nurse staffing (reported) | 2.83 | — |
| RN staffing (reported) | 0.56 | — |
| Total nurse staffing (adjusted) | 1.88 | — |
Fines & penalties
- Total fines
- $337,580
- Number of fines
- 1
- Number of penalties
- 2
- Payment denials
- 1
Chain
- Chain
- COMMONSPIRIT HEALTH
- Facilities in chain
- 19
- Chain avg overall
- 2.90 / 5
Inspection citations (86)1 immediate jeopardy2 actual harm
- EF0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.2025-12-22 · Health · corrected 2026-01-06
Potential for more than minimal harm
- EF0610Respond appropriately to all alleged violations.2025-12-22 · Health · corrected 2026-01-06
Potential for more than minimal harm
- DF0677Provide care and assistance to perform activities of daily living for any resident who is unable.2025-11-20 · Health · corrected 2025-12-04
Potential for more than minimal harm
- DF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2025-11-20 · Health · corrected 2025-12-04
Potential for more than minimal harm
- GF0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.2025-11-20 · Health · corrected 2025-12-04
Actual harm
- DF0690Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.2025-11-20 · Health · corrected 2025-12-04
Potential for more than minimal harm
- EF0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.2025-11-13 · Health · corrected 2025-12-04
Potential for more than minimal harm
- FF0585Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.2025-11-13 · Health · corrected 2025-12-04
Potential for more than minimal harm
- DF0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.2025-11-13 · Health · corrected 2025-12-04
Potential for more than minimal harm
- EF0610Respond appropriately to all alleged violations.2025-11-13 · Health · corrected 2025-12-04
Potential for more than minimal harm
- DF0645PASARR screening for Mental disorders or Intellectual Disabilities2025-11-13 · Health · corrected 2025-12-04
Potential for more than minimal harm
- DF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2025-11-13 · Health · corrected 2025-12-04
Potential for more than minimal harm
- JF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2025-11-13 · Health · corrected 2025-12-04
Immediate jeopardy
- DF0712Ensure that the resident and his/her doctor meet face-to-face at all required visits.2025-11-13 · Health · corrected 2025-12-04
Potential for more than minimal harm
- FF0725Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.2025-11-13 · Health · corrected 2025-12-04
Potential for more than minimal harm
- DF0742Provide the appropriate treatment and services to a resident who displays or is diagnosed with mental disorder or psychosocial adjustment difficulty, or who has a history of trauma and/or post-traumatic stress disorder.2025-11-13 · Health · corrected 2025-12-04
Potential for more than minimal harm
- EF0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.2025-11-13 · Health · corrected 2025-12-04
Potential for more than minimal harm
- EF0880Provide and implement an infection prevention and control program.2025-11-13 · Health · corrected 2025-12-04
Potential for more than minimal harm
- DF0624Prepare residents for a safe transfer or discharge from the nursing home.2025-04-03 · Health · corrected 2025-05-14
Potential for more than minimal harm
- EF0677Provide care and assistance to perform activities of daily living for any resident who is unable.2025-04-03 · Health · corrected 2025-05-14
Potential for more than minimal harm
- DF0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.2025-04-03 · Health · corrected 2025-05-14
Potential for more than minimal harm
- DF0690Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.2025-04-03 · Health · corrected 2025-05-14
Potential for more than minimal harm
- FF0725Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.2025-04-03 · Health · corrected 2025-05-14
Potential for more than minimal harm
- DF0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.2025-04-03 · Health · corrected 2025-05-14
Potential for more than minimal harm
- DF0760Ensure that residents are free from significant medication errors.2025-04-03 · Health · corrected 2025-05-14
Potential for more than minimal harm
- DF0805Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.2025-04-03 · Health · corrected 2025-05-14
Potential for more than minimal harm
- FF0851Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.2025-04-03 · Health · corrected 2025-05-14
Potential for more than minimal harm
- DF0880Provide and implement an infection prevention and control program.2025-04-03 · Health · corrected 2025-05-14
Potential for more than minimal harm
- DF0624Prepare residents for a safe transfer or discharge from the nursing home.2025-01-17 · Health · corrected 2025-01-31
Potential for more than minimal harm
- DF0677Provide care and assistance to perform activities of daily living for any resident who is unable.2024-08-08 · Health · corrected 2024-09-05
Potential for more than minimal harm
- DF0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.2024-06-13 · Health · corrected 2024-09-05
Potential for more than minimal harm
- DF0558Reasonably accommodate the needs and preferences of each resident.2024-06-13 · Health · corrected 2024-09-05
Potential for more than minimal harm
- DF0644Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.2024-06-13 · Health · corrected 2024-09-05
Potential for more than minimal harm
- DF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2024-06-13 · Health · corrected 2024-09-05
Potential for more than minimal harm
- DF0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.2024-06-13 · Health · corrected 2024-09-05
Potential for more than minimal harm
- DF0677Provide care and assistance to perform activities of daily living for any resident who is unable.2024-06-13 · Health · corrected 2024-09-05
Potential for more than minimal harm
- DF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2024-06-13 · Health · corrected 2024-09-05
Potential for more than minimal harm
- DF0685Assist a resident in gaining access to vision and hearing services.2024-06-13 · Health · corrected 2024-09-05
Potential for more than minimal harm
- DF0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.2024-06-13 · Health · corrected 2024-09-05
Potential for more than minimal harm
- EF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2024-06-13 · Health · corrected 2024-09-05
Potential for more than minimal harm
- DF0690Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.2024-06-13 · Health · corrected 2024-09-05
Potential for more than minimal harm
- DF0760Ensure that residents are free from significant medication errors.2024-06-13 · Health · corrected 2024-09-05
Potential for more than minimal harm
- EF0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.2024-06-13 · Health · corrected 2024-09-05
Potential for more than minimal harm
- DF0770Provide timely, quality laboratory services/tests to meet the needs of residents.2024-06-13 · Health · corrected 2024-09-05
Potential for more than minimal harm
- DF0791Provide or obtain dental services for each resident.2024-06-13 · Health · corrected 2024-09-05
Potential for more than minimal harm
- DF0804Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.2024-06-13 · Health · corrected 2024-09-05
Potential for more than minimal harm
- FF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2024-06-13 · Health · corrected 2024-09-05
Potential for more than minimal harm
- DF0883Develop and implement policies and procedures for flu and pneumonia vaccinations.2024-06-13 · Health · corrected 2024-09-05
Potential for more than minimal harm
- DF0887Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.2024-06-13 · Health · corrected 2024-09-05
Potential for more than minimal harm
- DF0919Make sure that a working call system is available in each resident's bathroom and bathing area.2024-06-13 · Health · corrected 2024-09-05
Potential for more than minimal harm
- DF0561Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.2024-03-25 · Health · corrected 2024-04-12
Potential for more than minimal harm
- DF0677Provide care and assistance to perform activities of daily living for any resident who is unable.2024-03-05 · Health · corrected 2024-04-12
Potential for more than minimal harm
- DF0690Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.2024-03-05 · Health · corrected 2024-04-12
Potential for more than minimal harm
- FF0725Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.2024-03-05 · Health · corrected 2024-04-12
Potential for more than minimal harm
- DF0759Ensure medication error rates are not 5 percent or greater.2024-03-05 · Health · corrected 2024-04-12
Potential for more than minimal harm
- DF0558Reasonably accommodate the needs and preferences of each resident.2023-12-11 · Health · corrected 2023-12-27
Potential for more than minimal harm
- DF0677Provide care and assistance to perform activities of daily living for any resident who is unable.2023-12-11 · Health · corrected 2023-12-27
Potential for more than minimal harm
- DF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2023-12-11 · Health · corrected 2023-12-27
Potential for more than minimal harm
- DF0760Ensure that residents are free from significant medication errors.2023-12-11 · Health · corrected 2023-12-27
Potential for more than minimal harm
- DF0919Make sure that a working call system is available in each resident's bathroom and bathing area.2023-12-11 · Health · corrected 2023-12-27
Potential for more than minimal harm
- GF0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.2023-11-02 · Health · corrected 2023-12-27
Actual harm
- DF0677Provide care and assistance to perform activities of daily living for any resident who is unable.2023-10-05 · Health · corrected 2023-12-27
Potential for more than minimal harm
- DF0921Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.2023-10-05 · Health · corrected 2023-12-27
Potential for more than minimal harm
- DF0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.2023-07-27 · Health · corrected 2023-08-25
Potential for more than minimal harm
- CF0835Administer the facility in a manner that enables it to use its resources effectively and efficiently.2023-07-27 · Health · corrected 2023-08-25
Potential for minimal harm
- CF0838Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.2023-07-27 · Health · corrected 2023-08-25
Potential for minimal harm
- DF0580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.2023-03-02 · Health · corrected 2023-03-24
Potential for more than minimal harm
- DF0676Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.2023-03-02 · Health · corrected 2023-03-24
Potential for more than minimal harm
- DF0760Ensure that residents are free from significant medication errors.2023-03-02 · Health · corrected 2023-03-24
Potential for more than minimal harm
- DF0925Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.2023-03-02 · Health · corrected 2023-03-24
Potential for more than minimal harm
- EF0568Properly hold, secure, and manage each resident's personal money which is deposited with the nursing home.2022-06-16 · Health · corrected 2022-07-29
Potential for more than minimal harm
- DF0685Assist a resident in gaining access to vision and hearing services.2022-06-16 · Health · corrected 2022-07-29
Potential for more than minimal harm
- DF0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.2022-06-16 · Health · corrected 2022-07-29
Potential for more than minimal harm
- DF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2022-06-16 · Health · corrected 2022-07-29
Potential for more than minimal harm
- DF0758Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.2022-06-16 · Health · corrected 2022-07-29
Potential for more than minimal harm
- DF0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.2022-06-16 · Health · corrected 2022-07-29
Potential for more than minimal harm
- EF0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.2019-07-25 · Health · corrected 2019-08-16
Potential for more than minimal harm
- DF0561Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.2019-07-25 · Health · corrected 2019-08-16
Potential for more than minimal harm
- DF0623Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.2019-07-25 · Health · corrected 2019-08-16
Potential for more than minimal harm
- DF0625Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.2019-07-25 · Health · corrected 2019-08-16
Potential for more than minimal harm
- DF0677Provide care and assistance to perform activities of daily living for any resident who is unable.2019-07-25 · Health · corrected 2019-08-16
Potential for more than minimal harm
- DF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2019-07-25 · Health · corrected 2019-08-16
Potential for more than minimal harm
- FF0730Observe each nurse aide's job performance and give regular training.2019-07-25 · Health · corrected 2019-08-16
Potential for more than minimal harm
- DF0758Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.2019-07-25 · Health · corrected 2019-08-16
Potential for more than minimal harm
- EF0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.2019-07-25 · Health · corrected 2019-08-16
Potential for more than minimal harm
- FF0880Provide and implement an infection prevention and control program.2019-07-25 · Health · corrected 2019-08-16
Potential for more than minimal harm
Ownership
| Owner | Type | Role | Percent | Since |
|---|---|---|---|---|
| CHI LIVING COMMUNITIES | Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 100% | 2000-11-01 |
| IFFLAND, ALISA | Individual | CORPORATE OFFICER | — | 2017-01-06 |
| COMMONSPIRIT HEALTH | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | — | 2014-11-01 |
| SYLVANIA FRANCISCAN HEALTH | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | — | 2014-11-01 |
| CHI LIVING COMMUNITIES | Organization | OPERATIONAL/MANAGERIAL CONTROL | — | 2000-11-01 |
| BOEHME, LAURIE | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2021-08-02 |
| HACKETT, DIONNE | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2025-05-12 |
| HOWARD, CASEY | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2022-05-01 |
| IFFLAND, ALISA | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2011-06-13 |
| LONGHIN-HOWARD, JOAN | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2007-04-16 |
| MCKINNEY, MARISSA | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2021-10-20 |
| REHMER, HEATHER | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2024-06-05 |
| SOUKUP-MCFARLAND, DIANNE | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2023-12-18 |
| TYLER, SHAWN | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 1977-03-28 |
| CECIL, CAITLIN | Individual | CORPORATE DIRECTOR | — | 2012-06-18 |
| FINN, CHRISTINA | Individual | CORPORATE DIRECTOR | — | 2017-07-01 |
| GRUBBS, STACEY | Individual | CORPORATE DIRECTOR | — | 2012-03-26 |
| HAZARD, TED | Individual | CORPORATE DIRECTOR | — | 2017-11-08 |
| MUNROE, KYLE | Individual | CORPORATE DIRECTOR | — | 2015-09-08 |
| MURRIEL, SHELLY | Individual | CORPORATE DIRECTOR | — | 2024-09-09 |
| NAGEL, JENNIFER | Individual | CORPORATE DIRECTOR | — | 2015-11-12 |
| SNODGRASS, BARBARA | Individual | CORPORATE DIRECTOR | — | 2016-08-15 |
| LIPSEY, PRENTICE | Individual | CORPORATE OFFICER | — | 2021-11-01 |
| WINE, MATTHEW | Individual | CORPORATE DIRECTOR | — | 2018-10-01 |
| REHMER, HEATHER | Individual | CORPORATE OFFICER | — | 2024-06-25 |
Other facilities in TOLEDO
| Name | Overall | Beds |
|---|---|---|
| MAJESTIC CARE OF TOLEDO SNF | ★★★★☆ | 85 |
| MAJESTIC CARE OF POINT PLACE | ★★★★☆ | 82 |
| OHIO LIVING SWAN CREEK | ★★★★☆ | 34 |
| OTTERBEIN SUNSET HOUSE | ★★★☆☆ | 24 |
| ARBORS AT SYLVANIA | ★★★☆☆ | 77 |
Source: CMS Provider Data Catalog, Nursing Home Care Compare files (processed 2026-03-01). Citations show the 3 most recent inspection cycles.