Starfile

Starfile / Ohio

FRANCISCAN CARE CTR SYLVANIA

4111 HOLLAND SYLVANIA RD, TOLEDO, OH 43623 · CCN 365907

SFF Candidate

Ratings

Overall
★☆☆☆☆ 1
Health inspection
★☆☆☆☆ 1
Quality measures
★★★★☆ 4
Staffing
★☆☆☆☆ 1

Facility

Ownership type
For profit - Corporation
Certified beds
96
Avg residents/day
76.0
Phone
4198826582

Inspection history vs Ohio & national averages

Cycle 1 is the most recent standard health inspection. Lower total deficiency counts are better.

CycleInspection dateThis facilityOhio avgNational avgvs state
12024-06-134810.29.5+37.8 worse
22022-06-161310.79.8+2.3 worse
32019-07-25259.99.3+15.1 worse

Cycle 1 deficiencies by category

CategoryDeficiencies
Abuse, neglect, exploitation4
Quality of life and care17
Resident assessment and care planning5
Nursing and physician services3
Resident rights5
Nutrition and dietary3
Pharmacy service4
Environmental1
Administration2
Infection control4

Staffing (hours per resident per day)

MetricThis facilityTurnover
Total nurse staffing (reported)2.83
RN staffing (reported)0.56
Total nurse staffing (adjusted)1.88

Fines & penalties

Total fines
$337,580
Number of fines
1
Number of penalties
2
Payment denials
1

Chain

Chain
COMMONSPIRIT HEALTH
Facilities in chain
19
Chain avg overall
2.90 / 5

Inspection citations (86)1 immediate jeopardy2 actual harm

  1. EF0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.2025-12-22 · Health · corrected 2026-01-06

    Potential for more than minimal harm

  2. EF0610Respond appropriately to all alleged violations.2025-12-22 · Health · corrected 2026-01-06

    Potential for more than minimal harm

  3. DF0677Provide care and assistance to perform activities of daily living for any resident who is unable.2025-11-20 · Health · corrected 2025-12-04

    Potential for more than minimal harm

  4. DF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2025-11-20 · Health · corrected 2025-12-04

    Potential for more than minimal harm

  5. GF0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.2025-11-20 · Health · corrected 2025-12-04

    Actual harm

  6. DF0690Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.2025-11-20 · Health · corrected 2025-12-04

    Potential for more than minimal harm

  7. EF0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.2025-11-13 · Health · corrected 2025-12-04

    Potential for more than minimal harm

  8. FF0585Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.2025-11-13 · Health · corrected 2025-12-04

    Potential for more than minimal harm

  9. DF0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.2025-11-13 · Health · corrected 2025-12-04

    Potential for more than minimal harm

  10. EF0610Respond appropriately to all alleged violations.2025-11-13 · Health · corrected 2025-12-04

    Potential for more than minimal harm

  11. DF0645PASARR screening for Mental disorders or Intellectual Disabilities2025-11-13 · Health · corrected 2025-12-04

    Potential for more than minimal harm

  12. DF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2025-11-13 · Health · corrected 2025-12-04

    Potential for more than minimal harm

  13. JF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2025-11-13 · Health · corrected 2025-12-04

    Immediate jeopardy

  14. DF0712Ensure that the resident and his/her doctor meet face-to-face at all required visits.2025-11-13 · Health · corrected 2025-12-04

    Potential for more than minimal harm

  15. FF0725Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.2025-11-13 · Health · corrected 2025-12-04

    Potential for more than minimal harm

  16. DF0742Provide the appropriate treatment and services to a resident who displays or is diagnosed with mental disorder or psychosocial adjustment difficulty, or who has a history of trauma and/or post-traumatic stress disorder.2025-11-13 · Health · corrected 2025-12-04

    Potential for more than minimal harm

  17. EF0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.2025-11-13 · Health · corrected 2025-12-04

    Potential for more than minimal harm

  18. EF0880Provide and implement an infection prevention and control program.2025-11-13 · Health · corrected 2025-12-04

    Potential for more than minimal harm

  19. DF0624Prepare residents for a safe transfer or discharge from the nursing home.2025-04-03 · Health · corrected 2025-05-14

    Potential for more than minimal harm

  20. EF0677Provide care and assistance to perform activities of daily living for any resident who is unable.2025-04-03 · Health · corrected 2025-05-14

    Potential for more than minimal harm

  21. DF0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.2025-04-03 · Health · corrected 2025-05-14

    Potential for more than minimal harm

  22. DF0690Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.2025-04-03 · Health · corrected 2025-05-14

    Potential for more than minimal harm

  23. FF0725Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.2025-04-03 · Health · corrected 2025-05-14

    Potential for more than minimal harm

  24. DF0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.2025-04-03 · Health · corrected 2025-05-14

    Potential for more than minimal harm

  25. DF0760Ensure that residents are free from significant medication errors.2025-04-03 · Health · corrected 2025-05-14

    Potential for more than minimal harm

  26. DF0805Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.2025-04-03 · Health · corrected 2025-05-14

    Potential for more than minimal harm

  27. FF0851Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.2025-04-03 · Health · corrected 2025-05-14

    Potential for more than minimal harm

  28. DF0880Provide and implement an infection prevention and control program.2025-04-03 · Health · corrected 2025-05-14

    Potential for more than minimal harm

  29. DF0624Prepare residents for a safe transfer or discharge from the nursing home.2025-01-17 · Health · corrected 2025-01-31

    Potential for more than minimal harm

  30. DF0677Provide care and assistance to perform activities of daily living for any resident who is unable.2024-08-08 · Health · corrected 2024-09-05

    Potential for more than minimal harm

  31. DF0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.2024-06-13 · Health · corrected 2024-09-05

    Potential for more than minimal harm

  32. DF0558Reasonably accommodate the needs and preferences of each resident.2024-06-13 · Health · corrected 2024-09-05

    Potential for more than minimal harm

  33. DF0644Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.2024-06-13 · Health · corrected 2024-09-05

    Potential for more than minimal harm

  34. DF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2024-06-13 · Health · corrected 2024-09-05

    Potential for more than minimal harm

  35. DF0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.2024-06-13 · Health · corrected 2024-09-05

    Potential for more than minimal harm

  36. DF0677Provide care and assistance to perform activities of daily living for any resident who is unable.2024-06-13 · Health · corrected 2024-09-05

    Potential for more than minimal harm

  37. DF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2024-06-13 · Health · corrected 2024-09-05

    Potential for more than minimal harm

  38. DF0685Assist a resident in gaining access to vision and hearing services.2024-06-13 · Health · corrected 2024-09-05

    Potential for more than minimal harm

  39. DF0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.2024-06-13 · Health · corrected 2024-09-05

    Potential for more than minimal harm

  40. EF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2024-06-13 · Health · corrected 2024-09-05

    Potential for more than minimal harm

  41. DF0690Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.2024-06-13 · Health · corrected 2024-09-05

    Potential for more than minimal harm

  42. DF0760Ensure that residents are free from significant medication errors.2024-06-13 · Health · corrected 2024-09-05

    Potential for more than minimal harm

  43. EF0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.2024-06-13 · Health · corrected 2024-09-05

    Potential for more than minimal harm

  44. DF0770Provide timely, quality laboratory services/tests to meet the needs of residents.2024-06-13 · Health · corrected 2024-09-05

    Potential for more than minimal harm

  45. DF0791Provide or obtain dental services for each resident.2024-06-13 · Health · corrected 2024-09-05

    Potential for more than minimal harm

  46. DF0804Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.2024-06-13 · Health · corrected 2024-09-05

    Potential for more than minimal harm

  47. FF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2024-06-13 · Health · corrected 2024-09-05

    Potential for more than minimal harm

  48. DF0883Develop and implement policies and procedures for flu and pneumonia vaccinations.2024-06-13 · Health · corrected 2024-09-05

    Potential for more than minimal harm

  49. DF0887Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.2024-06-13 · Health · corrected 2024-09-05

    Potential for more than minimal harm

  50. DF0919Make sure that a working call system is available in each resident's bathroom and bathing area.2024-06-13 · Health · corrected 2024-09-05

    Potential for more than minimal harm

  51. DF0561Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.2024-03-25 · Health · corrected 2024-04-12

    Potential for more than minimal harm

  52. DF0677Provide care and assistance to perform activities of daily living for any resident who is unable.2024-03-05 · Health · corrected 2024-04-12

    Potential for more than minimal harm

  53. DF0690Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.2024-03-05 · Health · corrected 2024-04-12

    Potential for more than minimal harm

  54. FF0725Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.2024-03-05 · Health · corrected 2024-04-12

    Potential for more than minimal harm

  55. DF0759Ensure medication error rates are not 5 percent or greater.2024-03-05 · Health · corrected 2024-04-12

    Potential for more than minimal harm

  56. DF0558Reasonably accommodate the needs and preferences of each resident.2023-12-11 · Health · corrected 2023-12-27

    Potential for more than minimal harm

  57. DF0677Provide care and assistance to perform activities of daily living for any resident who is unable.2023-12-11 · Health · corrected 2023-12-27

    Potential for more than minimal harm

  58. DF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2023-12-11 · Health · corrected 2023-12-27

    Potential for more than minimal harm

  59. DF0760Ensure that residents are free from significant medication errors.2023-12-11 · Health · corrected 2023-12-27

    Potential for more than minimal harm

  60. DF0919Make sure that a working call system is available in each resident's bathroom and bathing area.2023-12-11 · Health · corrected 2023-12-27

    Potential for more than minimal harm

  61. GF0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.2023-11-02 · Health · corrected 2023-12-27

    Actual harm

  62. DF0677Provide care and assistance to perform activities of daily living for any resident who is unable.2023-10-05 · Health · corrected 2023-12-27

    Potential for more than minimal harm

  63. DF0921Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.2023-10-05 · Health · corrected 2023-12-27

    Potential for more than minimal harm

  64. DF0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.2023-07-27 · Health · corrected 2023-08-25

    Potential for more than minimal harm

  65. CF0835Administer the facility in a manner that enables it to use its resources effectively and efficiently.2023-07-27 · Health · corrected 2023-08-25

    Potential for minimal harm

  66. CF0838Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.2023-07-27 · Health · corrected 2023-08-25

    Potential for minimal harm

  67. DF0580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.2023-03-02 · Health · corrected 2023-03-24

    Potential for more than minimal harm

  68. DF0676Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.2023-03-02 · Health · corrected 2023-03-24

    Potential for more than minimal harm

  69. DF0760Ensure that residents are free from significant medication errors.2023-03-02 · Health · corrected 2023-03-24

    Potential for more than minimal harm

  70. DF0925Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.2023-03-02 · Health · corrected 2023-03-24

    Potential for more than minimal harm

  71. EF0568Properly hold, secure, and manage each resident's personal money which is deposited with the nursing home.2022-06-16 · Health · corrected 2022-07-29

    Potential for more than minimal harm

  72. DF0685Assist a resident in gaining access to vision and hearing services.2022-06-16 · Health · corrected 2022-07-29

    Potential for more than minimal harm

  73. DF0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.2022-06-16 · Health · corrected 2022-07-29

    Potential for more than minimal harm

  74. DF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2022-06-16 · Health · corrected 2022-07-29

    Potential for more than minimal harm

  75. DF0758Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.2022-06-16 · Health · corrected 2022-07-29

    Potential for more than minimal harm

  76. DF0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.2022-06-16 · Health · corrected 2022-07-29

    Potential for more than minimal harm

  77. EF0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.2019-07-25 · Health · corrected 2019-08-16

    Potential for more than minimal harm

  78. DF0561Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.2019-07-25 · Health · corrected 2019-08-16

    Potential for more than minimal harm

  79. DF0623Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.2019-07-25 · Health · corrected 2019-08-16

    Potential for more than minimal harm

  80. DF0625Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.2019-07-25 · Health · corrected 2019-08-16

    Potential for more than minimal harm

  81. DF0677Provide care and assistance to perform activities of daily living for any resident who is unable.2019-07-25 · Health · corrected 2019-08-16

    Potential for more than minimal harm

  82. DF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2019-07-25 · Health · corrected 2019-08-16

    Potential for more than minimal harm

  83. FF0730Observe each nurse aide's job performance and give regular training.2019-07-25 · Health · corrected 2019-08-16

    Potential for more than minimal harm

  84. DF0758Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.2019-07-25 · Health · corrected 2019-08-16

    Potential for more than minimal harm

  85. EF0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.2019-07-25 · Health · corrected 2019-08-16

    Potential for more than minimal harm

  86. FF0880Provide and implement an infection prevention and control program.2019-07-25 · Health · corrected 2019-08-16

    Potential for more than minimal harm

Ownership

OwnerTypeRolePercentSince
CHI LIVING COMMUNITIESOrganization5% OR GREATER DIRECT OWNERSHIP INTEREST100%2000-11-01
IFFLAND, ALISAIndividualCORPORATE OFFICER2017-01-06
COMMONSPIRIT HEALTHOrganization5% OR GREATER INDIRECT OWNERSHIP INTEREST2014-11-01
SYLVANIA FRANCISCAN HEALTHOrganization5% OR GREATER INDIRECT OWNERSHIP INTEREST2014-11-01
CHI LIVING COMMUNITIESOrganizationOPERATIONAL/MANAGERIAL CONTROL2000-11-01
BOEHME, LAURIEIndividualOPERATIONAL/MANAGERIAL CONTROL2021-08-02
HACKETT, DIONNEIndividualOPERATIONAL/MANAGERIAL CONTROL2025-05-12
HOWARD, CASEYIndividualOPERATIONAL/MANAGERIAL CONTROL2022-05-01
IFFLAND, ALISAIndividualOPERATIONAL/MANAGERIAL CONTROL2011-06-13
LONGHIN-HOWARD, JOANIndividualOPERATIONAL/MANAGERIAL CONTROL2007-04-16
MCKINNEY, MARISSAIndividualOPERATIONAL/MANAGERIAL CONTROL2021-10-20
REHMER, HEATHERIndividualOPERATIONAL/MANAGERIAL CONTROL2024-06-05
SOUKUP-MCFARLAND, DIANNEIndividualOPERATIONAL/MANAGERIAL CONTROL2023-12-18
TYLER, SHAWNIndividualOPERATIONAL/MANAGERIAL CONTROL1977-03-28
CECIL, CAITLINIndividualCORPORATE DIRECTOR2012-06-18
FINN, CHRISTINAIndividualCORPORATE DIRECTOR2017-07-01
GRUBBS, STACEYIndividualCORPORATE DIRECTOR2012-03-26
HAZARD, TEDIndividualCORPORATE DIRECTOR2017-11-08
MUNROE, KYLEIndividualCORPORATE DIRECTOR2015-09-08
MURRIEL, SHELLYIndividualCORPORATE DIRECTOR2024-09-09
NAGEL, JENNIFERIndividualCORPORATE DIRECTOR2015-11-12
SNODGRASS, BARBARAIndividualCORPORATE DIRECTOR2016-08-15
LIPSEY, PRENTICEIndividualCORPORATE OFFICER2021-11-01
WINE, MATTHEWIndividualCORPORATE DIRECTOR2018-10-01
REHMER, HEATHERIndividualCORPORATE OFFICER2024-06-25

Other facilities in TOLEDO

NameOverallBeds
MAJESTIC CARE OF TOLEDO SNF★★★★☆85
MAJESTIC CARE OF POINT PLACE★★★★☆82
OHIO LIVING SWAN CREEK★★★★☆34
OTTERBEIN SUNSET HOUSE★★★☆☆24
ARBORS AT SYLVANIA★★★☆☆77

Source: CMS Provider Data Catalog, Nursing Home Care Compare files (processed 2026-03-01). Citations show the 3 most recent inspection cycles.