Starfile

Starfile / New Mexico

New Mexico State Veterans Home

992 South Broadway, Truth or Consequences, NM 87901 · CCN 325092

Ratings

Overall
★★★☆☆ 3
Health inspection
★★★☆☆ 3
Quality measures
★★☆☆☆ 2
Staffing
★★★☆☆ 3

Facility

Ownership type
Government - State
Certified beds
131
Avg residents/day
124.4
Phone
5758944200

Inspection history vs New Mexico & national averages

Cycle 1 is the most recent standard health inspection. Lower total deficiency counts are better.

CycleInspection dateThis facilityNew Mexico avgNational avgvs state
12024-12-271216.79.5-4.7 better
22023-08-252316.59.8+6.5 worse
32022-06-152916.39.3+12.7 worse

Cycle 1 deficiencies by category

CategoryDeficiencies
Quality of life and care3
Resident assessment and care planning6
Resident rights3

Staffing (hours per resident per day)

MetricThis facilityTurnover
Total nurse staffing (reported)5.9881.4%
RN staffing (reported)0.3875.0%
Total nurse staffing (adjusted)7.20

Fines & penalties

Total fines
$44,226
Number of fines
1
Number of penalties
1
Payment denials
0

Inspection citations (64)3 immediate jeopardy3 actual harm

  1. EF0561Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.2024-12-27 · Health · corrected 2025-03-06

    Potential for more than minimal harm

  2. DF0572Give residents a notice of rights, rules, services and charges.2024-12-27 · Health · corrected 2025-03-06

    Potential for more than minimal harm

  3. DF0623Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.2024-12-27 · Health · corrected 2025-03-06

    Potential for more than minimal harm

  4. DF0625Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.2024-12-27 · Health · corrected 2025-03-06

    Potential for more than minimal harm

  5. DF0640Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.2024-12-27 · Health · corrected 2025-03-06

    Potential for more than minimal harm

  6. DF0641Ensure each resident receives an accurate assessment.2024-12-27 · Health · corrected 2025-03-06

    Potential for more than minimal harm

  7. EF0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.2024-12-27 · Health · corrected 2025-03-06

    Potential for more than minimal harm

  8. DF0658Ensure services provided by the nursing facility meet professional standards of quality.2024-12-27 · Health · corrected 2025-03-06

    Potential for more than minimal harm

  9. DF0660Plan the resident's discharge to meet the resident's goals and needs.2024-12-27 · Health · corrected 2025-03-06

    Potential for more than minimal harm

  10. DF0661Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge.2024-12-27 · Health · corrected 2025-03-06

    Potential for more than minimal harm

  11. DF0685Assist a resident in gaining access to vision and hearing services.2024-12-27 · Health · corrected 2025-03-06

    Potential for more than minimal harm

  12. HF0742Provide the appropriate treatment and services to a resident who displays or is diagnosed with mental disorder or psychosocial adjustment difficulty, or who has a history of trauma and/or post-traumatic stress disorder.2024-12-27 · Health · corrected 2025-01-17

    Actual harm

  13. EF0791Provide or obtain dental services for each resident.2024-12-27 · Health · corrected 2025-03-06

    Potential for more than minimal harm

  14. DF0655Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted2024-09-10 · Health · corrected 2024-10-25

    Potential for more than minimal harm

  15. EF0880Provide and implement an infection prevention and control program.2024-09-10 · Health · corrected 2024-10-25

    Potential for more than minimal harm

  16. DF0636Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.2024-05-08 · Health · corrected 2024-07-23

    Potential for more than minimal harm

  17. DF0655Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted2024-05-08 · Health · corrected 2024-07-23

    Potential for more than minimal harm

  18. DF0760Ensure that residents are free from significant medication errors.2024-05-08 · Health · corrected 2024-07-23

    Potential for more than minimal harm

  19. DF0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.2023-08-25 · Health · corrected 2023-10-06

    Potential for more than minimal harm

  20. EF0552Ensure that residents are fully informed and understand their health status, care and treatments.2023-08-25 · Health · corrected 2023-10-06

    Potential for more than minimal harm

  21. DF0558Reasonably accommodate the needs and preferences of each resident.2023-08-25 · Health · corrected 2023-10-06

    Potential for more than minimal harm

  22. DF0580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.2023-08-25 · Health · corrected 2023-10-06

    Potential for more than minimal harm

  23. EF0636Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.2023-08-25 · Health · corrected 2023-10-06

    Potential for more than minimal harm

  24. EF0640Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.2023-08-25 · Health · corrected 2023-10-06

    Potential for more than minimal harm

  25. EF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2023-08-25 · Health · corrected 2023-10-06

    Potential for more than minimal harm

  26. EF0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.2023-08-25 · Health · corrected 2023-10-06

    Potential for more than minimal harm

  27. EF0658Ensure services provided by the nursing facility meet professional standards of quality.2023-08-25 · Health · corrected 2023-10-06

    Potential for more than minimal harm

  28. EF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2023-08-25 · Health · corrected 2023-10-06

    Potential for more than minimal harm

  29. EF0688Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.2023-08-25 · Health · corrected 2023-10-06

    Potential for more than minimal harm

  30. FF0725Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.2023-08-25 · Health · corrected 2023-10-06

    Potential for more than minimal harm

  31. DF0740Ensure each resident must receive and the facility must provide necessary behavioral health care and services.2023-08-25 · Health · corrected 2023-10-06

    Potential for more than minimal harm

  32. EF0756Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.2023-08-25 · Health · corrected 2023-10-06

    Potential for more than minimal harm

  33. EF0758Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.2023-08-25 · Health · corrected 2023-10-06

    Potential for more than minimal harm

  34. EF0759Ensure medication error rates are not 5 percent or greater.2023-08-25 · Health · corrected 2023-10-06

    Potential for more than minimal harm

  35. EF0806Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.2023-08-25 · Health · corrected 2023-10-06

    Potential for more than minimal harm

  36. EF0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.2022-06-15 · Health · corrected 2022-10-31

    Potential for more than minimal harm

  37. EF0558Reasonably accommodate the needs and preferences of each resident.2022-06-15 · Health · corrected 2022-10-31

    Potential for more than minimal harm

  38. DF0561Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.2022-06-15 · Health · corrected 2022-10-31

    Potential for more than minimal harm

  39. CF0577Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.2022-06-15 · Health · corrected 2022-10-31

    Potential for minimal harm

  40. EF0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.2022-06-15 · Health · corrected 2022-10-31

    Potential for more than minimal harm

  41. DF0604Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.2022-06-15 · Health · corrected 2022-10-31

    Potential for more than minimal harm

  42. EF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2022-06-15 · Health · corrected 2022-10-31

    Potential for more than minimal harm

  43. EF0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.2022-06-15 · Health · corrected 2022-10-31

    Potential for more than minimal harm

  44. EF0658Ensure services provided by the nursing facility meet professional standards of quality.2022-06-15 · Health · corrected 2022-10-31

    Potential for more than minimal harm

  45. EF0677Provide care and assistance to perform activities of daily living for any resident who is unable.2022-06-15 · Health · corrected 2022-10-31

    Potential for more than minimal harm

  46. KF0678Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.2022-06-15 · Health · corrected 2022-10-31

    Immediate jeopardy

  47. EF0679Provide activities to meet all resident's needs.2022-06-15 · Health · corrected 2022-10-31

    Potential for more than minimal harm

  48. KF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2022-06-15 · Health · corrected 2022-10-31

    Immediate jeopardy

  49. DF0685Assist a resident in gaining access to vision and hearing services.2022-06-15 · Health · corrected 2022-10-31

    Potential for more than minimal harm

  50. DF0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.2022-06-15 · Health · corrected 2022-10-31

    Potential for more than minimal harm

  51. HF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2022-06-15 · Health · corrected 2022-10-31

    Actual harm

  52. DF0692Provide enough food/fluids to maintain a resident's health.2022-06-15 · Health · corrected 2022-10-31

    Potential for more than minimal harm

  53. EF0697Provide safe, appropriate pain management for a resident who requires such services.2022-06-15 · Health · corrected 2022-10-31

    Potential for more than minimal harm

  54. HF0740Ensure each resident must receive and the facility must provide necessary behavioral health care and services.2022-06-15 · Health · corrected 2022-10-31

    Actual harm

  55. DF0756Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.2022-06-15 · Health · corrected 2022-10-31

    Potential for more than minimal harm

  56. DF0760Ensure that residents are free from significant medication errors.2022-06-15 · Health · corrected 2022-10-31

    Potential for more than minimal harm

  57. EF0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.2022-06-15 · Health · corrected 2022-10-31

    Potential for more than minimal harm

  58. DF0790Provide routine and 24-hour emergency dental care for each resident.2022-06-15 · Health · corrected 2022-10-31

    Potential for more than minimal harm

  59. FF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2022-06-15 · Health · corrected 2022-10-31

    Potential for more than minimal harm

  60. EF0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.2022-06-15 · Health · corrected 2022-10-31

    Potential for more than minimal harm

  61. KF0880Provide and implement an infection prevention and control program.2022-06-15 · Health · corrected 2022-10-31

    Immediate jeopardy

  62. FF0881Implement a program that monitors antibiotic use.2022-06-15 · Health · corrected 2022-10-31

    Potential for more than minimal harm

  63. EF0883Develop and implement policies and procedures for flu and pneumonia vaccinations.2022-06-15 · Health · corrected 2022-10-31

    Potential for more than minimal harm

  64. FF0943Give their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation.2022-06-15 · Health · corrected 2022-10-31

    Potential for more than minimal harm

Ownership

OwnerTypeRolePercentSince
STATE OF NEW MEXICOOrganizationOPERATIONAL/MANAGERIAL CONTROL2024-11-01
HATLEY, BRENTIndividualOPERATIONAL/MANAGERIAL CONTROL2025-01-01
SHULL, KENNETHIndividualOPERATIONAL/MANAGERIAL CONTROL2025-01-01

Other facilities in Truth or Consequences

NameOverallBeds

Source: CMS Provider Data Catalog, Nursing Home Care Compare files (processed 2026-03-01). Citations show the 3 most recent inspection cycles.