New Mexico State Veterans Home
992 South Broadway, Truth or Consequences, NM 87901 · CCN 325092
Ratings
- Overall
- ★★★☆☆ 3
- Health inspection
- ★★★☆☆ 3
- Quality measures
- ★★☆☆☆ 2
- Staffing
- ★★★☆☆ 3
Facility
- Ownership type
- Government - State
- Certified beds
- 131
- Avg residents/day
- 124.4
- Phone
- 5758944200
Inspection history vs New Mexico & national averages
Cycle 1 is the most recent standard health inspection. Lower total deficiency counts are better.
| Cycle | Inspection date | This facility | New Mexico avg | National avg | vs state |
|---|---|---|---|---|---|
| 1 | 2024-12-27 | 12 | 16.7 | 9.5 | -4.7 better |
| 2 | 2023-08-25 | 23 | 16.5 | 9.8 | +6.5 worse |
| 3 | 2022-06-15 | 29 | 16.3 | 9.3 | +12.7 worse |
Cycle 1 deficiencies by category
| Category | Deficiencies |
|---|---|
| Quality of life and care | 3 |
| Resident assessment and care planning | 6 |
| Resident rights | 3 |
Staffing (hours per resident per day)
| Metric | This facility | Turnover |
|---|---|---|
| Total nurse staffing (reported) | 5.98 | 81.4% |
| RN staffing (reported) | 0.38 | 75.0% |
| Total nurse staffing (adjusted) | 7.20 | — |
Fines & penalties
- Total fines
- $44,226
- Number of fines
- 1
- Number of penalties
- 1
- Payment denials
- 0
Inspection citations (64)3 immediate jeopardy3 actual harm
- EF0561Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.2024-12-27 · Health · corrected 2025-03-06
Potential for more than minimal harm
- DF0572Give residents a notice of rights, rules, services and charges.2024-12-27 · Health · corrected 2025-03-06
Potential for more than minimal harm
- DF0623Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.2024-12-27 · Health · corrected 2025-03-06
Potential for more than minimal harm
- DF0625Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.2024-12-27 · Health · corrected 2025-03-06
Potential for more than minimal harm
- DF0640Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.2024-12-27 · Health · corrected 2025-03-06
Potential for more than minimal harm
- DF0641Ensure each resident receives an accurate assessment.2024-12-27 · Health · corrected 2025-03-06
Potential for more than minimal harm
- EF0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.2024-12-27 · Health · corrected 2025-03-06
Potential for more than minimal harm
- DF0658Ensure services provided by the nursing facility meet professional standards of quality.2024-12-27 · Health · corrected 2025-03-06
Potential for more than minimal harm
- DF0660Plan the resident's discharge to meet the resident's goals and needs.2024-12-27 · Health · corrected 2025-03-06
Potential for more than minimal harm
- DF0661Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge.2024-12-27 · Health · corrected 2025-03-06
Potential for more than minimal harm
- DF0685Assist a resident in gaining access to vision and hearing services.2024-12-27 · Health · corrected 2025-03-06
Potential for more than minimal harm
- HF0742Provide the appropriate treatment and services to a resident who displays or is diagnosed with mental disorder or psychosocial adjustment difficulty, or who has a history of trauma and/or post-traumatic stress disorder.2024-12-27 · Health · corrected 2025-01-17
Actual harm
- EF0791Provide or obtain dental services for each resident.2024-12-27 · Health · corrected 2025-03-06
Potential for more than minimal harm
- DF0655Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted2024-09-10 · Health · corrected 2024-10-25
Potential for more than minimal harm
- EF0880Provide and implement an infection prevention and control program.2024-09-10 · Health · corrected 2024-10-25
Potential for more than minimal harm
- DF0636Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.2024-05-08 · Health · corrected 2024-07-23
Potential for more than minimal harm
- DF0655Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted2024-05-08 · Health · corrected 2024-07-23
Potential for more than minimal harm
- DF0760Ensure that residents are free from significant medication errors.2024-05-08 · Health · corrected 2024-07-23
Potential for more than minimal harm
- DF0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.2023-08-25 · Health · corrected 2023-10-06
Potential for more than minimal harm
- EF0552Ensure that residents are fully informed and understand their health status, care and treatments.2023-08-25 · Health · corrected 2023-10-06
Potential for more than minimal harm
- DF0558Reasonably accommodate the needs and preferences of each resident.2023-08-25 · Health · corrected 2023-10-06
Potential for more than minimal harm
- DF0580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.2023-08-25 · Health · corrected 2023-10-06
Potential for more than minimal harm
- EF0636Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.2023-08-25 · Health · corrected 2023-10-06
Potential for more than minimal harm
- EF0640Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.2023-08-25 · Health · corrected 2023-10-06
Potential for more than minimal harm
- EF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2023-08-25 · Health · corrected 2023-10-06
Potential for more than minimal harm
- EF0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.2023-08-25 · Health · corrected 2023-10-06
Potential for more than minimal harm
- EF0658Ensure services provided by the nursing facility meet professional standards of quality.2023-08-25 · Health · corrected 2023-10-06
Potential for more than minimal harm
- EF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2023-08-25 · Health · corrected 2023-10-06
Potential for more than minimal harm
- EF0688Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.2023-08-25 · Health · corrected 2023-10-06
Potential for more than minimal harm
- FF0725Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.2023-08-25 · Health · corrected 2023-10-06
Potential for more than minimal harm
- DF0740Ensure each resident must receive and the facility must provide necessary behavioral health care and services.2023-08-25 · Health · corrected 2023-10-06
Potential for more than minimal harm
- EF0756Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.2023-08-25 · Health · corrected 2023-10-06
Potential for more than minimal harm
- EF0758Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.2023-08-25 · Health · corrected 2023-10-06
Potential for more than minimal harm
- EF0759Ensure medication error rates are not 5 percent or greater.2023-08-25 · Health · corrected 2023-10-06
Potential for more than minimal harm
- EF0806Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.2023-08-25 · Health · corrected 2023-10-06
Potential for more than minimal harm
- EF0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.2022-06-15 · Health · corrected 2022-10-31
Potential for more than minimal harm
- EF0558Reasonably accommodate the needs and preferences of each resident.2022-06-15 · Health · corrected 2022-10-31
Potential for more than minimal harm
- DF0561Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.2022-06-15 · Health · corrected 2022-10-31
Potential for more than minimal harm
- CF0577Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.2022-06-15 · Health · corrected 2022-10-31
Potential for minimal harm
- EF0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.2022-06-15 · Health · corrected 2022-10-31
Potential for more than minimal harm
- DF0604Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.2022-06-15 · Health · corrected 2022-10-31
Potential for more than minimal harm
- EF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2022-06-15 · Health · corrected 2022-10-31
Potential for more than minimal harm
- EF0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.2022-06-15 · Health · corrected 2022-10-31
Potential for more than minimal harm
- EF0658Ensure services provided by the nursing facility meet professional standards of quality.2022-06-15 · Health · corrected 2022-10-31
Potential for more than minimal harm
- EF0677Provide care and assistance to perform activities of daily living for any resident who is unable.2022-06-15 · Health · corrected 2022-10-31
Potential for more than minimal harm
- KF0678Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.2022-06-15 · Health · corrected 2022-10-31
Immediate jeopardy
- EF0679Provide activities to meet all resident's needs.2022-06-15 · Health · corrected 2022-10-31
Potential for more than minimal harm
- KF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2022-06-15 · Health · corrected 2022-10-31
Immediate jeopardy
- DF0685Assist a resident in gaining access to vision and hearing services.2022-06-15 · Health · corrected 2022-10-31
Potential for more than minimal harm
- DF0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.2022-06-15 · Health · corrected 2022-10-31
Potential for more than minimal harm
- HF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2022-06-15 · Health · corrected 2022-10-31
Actual harm
- DF0692Provide enough food/fluids to maintain a resident's health.2022-06-15 · Health · corrected 2022-10-31
Potential for more than minimal harm
- EF0697Provide safe, appropriate pain management for a resident who requires such services.2022-06-15 · Health · corrected 2022-10-31
Potential for more than minimal harm
- HF0740Ensure each resident must receive and the facility must provide necessary behavioral health care and services.2022-06-15 · Health · corrected 2022-10-31
Actual harm
- DF0756Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.2022-06-15 · Health · corrected 2022-10-31
Potential for more than minimal harm
- DF0760Ensure that residents are free from significant medication errors.2022-06-15 · Health · corrected 2022-10-31
Potential for more than minimal harm
- EF0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.2022-06-15 · Health · corrected 2022-10-31
Potential for more than minimal harm
- DF0790Provide routine and 24-hour emergency dental care for each resident.2022-06-15 · Health · corrected 2022-10-31
Potential for more than minimal harm
- FF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2022-06-15 · Health · corrected 2022-10-31
Potential for more than minimal harm
- EF0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.2022-06-15 · Health · corrected 2022-10-31
Potential for more than minimal harm
- KF0880Provide and implement an infection prevention and control program.2022-06-15 · Health · corrected 2022-10-31
Immediate jeopardy
- FF0881Implement a program that monitors antibiotic use.2022-06-15 · Health · corrected 2022-10-31
Potential for more than minimal harm
- EF0883Develop and implement policies and procedures for flu and pneumonia vaccinations.2022-06-15 · Health · corrected 2022-10-31
Potential for more than minimal harm
- FF0943Give their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation.2022-06-15 · Health · corrected 2022-10-31
Potential for more than minimal harm
Ownership
| Owner | Type | Role | Percent | Since |
|---|---|---|---|---|
| STATE OF NEW MEXICO | Organization | OPERATIONAL/MANAGERIAL CONTROL | — | 2024-11-01 |
| HATLEY, BRENT | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2025-01-01 |
| SHULL, KENNETH | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2025-01-01 |
Other facilities in Truth or Consequences
| Name | Overall | Beds |
|---|
Source: CMS Provider Data Catalog, Nursing Home Care Compare files (processed 2026-03-01). Citations show the 3 most recent inspection cycles.