Starfile / New Mexico

Casa Real

1650 Galisteo Street, Santa Fe, NM 87505 · CCN 325038

SFF

Inspection history vs New Mexico & national averages

Cycle 1 is the most recent standard health inspection. Lower total deficiency counts are better.

Cycle 1 deficiencies by category

Staffing (hours per resident per day)

Fines & penalties

Total fines

$350,027

Number of fines

4

Number of penalties

7

Payment denials

3

Chain

Chain

GENESIS HEALTHCARE

Facilities in chain

193

Chain avg overall

2.40 / 5

Inspection citations (88)3 immediate jeopardy9 actual harm

1. DF0628Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.2026-01-06 · Health · corrected 2026-02-14

   Potential for more than minimal harm

2. DF0580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.2025-03-27 · Health · corrected 2025-05-02

   Potential for more than minimal harm

3. DF0624Prepare residents for a safe transfer or discharge from the nursing home.2025-03-27 · Health · corrected 2025-05-02

   Potential for more than minimal harm

4. DF0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.2025-03-27 · Health · corrected 2025-05-02

   Potential for more than minimal harm

5. DF0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.2025-03-27 · Health · corrected 2025-05-02

   Potential for more than minimal harm

6. DF0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.2025-01-23 · Health · corrected 2025-03-05

   Potential for more than minimal harm

7. DF0658Ensure services provided by the nursing facility meet professional standards of quality.2025-01-23 · Health · corrected 2025-03-05

   Potential for more than minimal harm

8. DF0687Provide appropriate foot care.2025-01-23 · Health · corrected 2025-03-05

   Potential for more than minimal harm

9. DF0880Provide and implement an infection prevention and control program.2025-01-23 · Health · corrected 2025-03-05

   Potential for more than minimal harm

10. CF0921Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.2025-01-23 · Health · corrected 2025-03-05

    Potential for minimal harm

11. DF0622Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.2024-10-24 · Health · corrected 2024-12-03

    Potential for more than minimal harm

12. DF0623Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.2024-10-24 · Health · corrected 2024-12-03

    Potential for more than minimal harm

13. DF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2024-10-24 · Health · corrected 2024-12-03

    Potential for more than minimal harm

14. DF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2024-10-24 · Health · corrected 2024-12-03

    Potential for more than minimal harm

15. DF0583Keep residents' personal and medical records private and confidential.2024-09-24 · Health · corrected 2024-10-31

    Potential for more than minimal harm

16. GF0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.2024-09-24 · Health · corrected 2024-10-31

    Actual harm

17. DF0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.2024-09-24 · Health · corrected 2024-10-31

    Potential for more than minimal harm

18. DF0658Ensure services provided by the nursing facility meet professional standards of quality.2024-08-07 · Health · corrected 2024-08-22

    Potential for more than minimal harm

19. GF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2024-08-07 · Health · corrected 2024-08-22

    Actual harm

20. EF0561Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.2024-07-16 · Health · corrected 2024-08-22

    Potential for more than minimal harm

21. DF0573Let each resident or the resident's legal representative access or purchase copies of all the resident's records.2024-07-16 · Health · corrected 2024-08-22

    Potential for more than minimal harm

22. EF0578Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.2024-07-16 · Health · corrected 2024-08-22

    Potential for more than minimal harm

23. DF0637Assess the resident when there is a significant change in condition2024-07-16 · Health · corrected 2024-08-22

    Potential for more than minimal harm

24. DF0645PASARR screening for Mental disorders or Intellectual Disabilities2024-07-16 · Health · corrected 2024-08-22

    Potential for more than minimal harm

25. EF0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.2024-07-16 · Health · corrected 2024-08-22

    Potential for more than minimal harm

26. GF0661Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge.2024-07-16 · Health · corrected 2024-08-22

    Actual harm

27. DF0676Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.2024-07-16 · Health · corrected 2024-08-22

    Potential for more than minimal harm

28. EF0677Provide care and assistance to perform activities of daily living for any resident who is unable.2024-07-16 · Health · corrected 2024-08-22

    Potential for more than minimal harm

29. EF0679Provide activities to meet all resident's needs.2024-07-16 · Health · corrected 2024-08-22

    Potential for more than minimal harm

30. GF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2024-07-16 · Health · corrected 2024-08-22

    Actual harm

31. KF0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.2024-07-16 · Health · corrected 2024-09-06

    Immediate jeopardy

32. EF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2024-07-16 · Health · corrected 2024-08-22

    Potential for more than minimal harm

33. HF0692Provide enough food/fluids to maintain a resident's health.2024-07-16 · Health · corrected 2024-08-22

    Actual harm

34. EF0698Provide safe, appropriate dialysis care/services for a resident who requires such services.2024-07-16 · Health · corrected 2024-08-22

    Potential for more than minimal harm

35. FF0725Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.2024-07-16 · Health · corrected 2024-08-22

    Potential for more than minimal harm

36. EF0740Ensure each resident must receive and the facility must provide necessary behavioral health care and services.2024-07-16 · Health · corrected 2024-08-22

    Potential for more than minimal harm

37. EF0756Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.2024-07-16 · Health · corrected 2024-08-22

    Potential for more than minimal harm

38. EF0758Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.2024-07-16 · Health · corrected 2024-08-22

    Potential for more than minimal harm

39. DF0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.2024-07-16 · Health · corrected 2024-08-22

    Potential for more than minimal harm

40. DF0790Provide routine and 24-hour emergency dental care for each resident.2024-07-16 · Health · corrected 2024-08-22

    Potential for more than minimal harm

41. DF0791Provide or obtain dental services for each resident.2024-07-16 · Health · corrected 2024-08-22

    Potential for more than minimal harm

42. FF0809Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.2024-07-16 · Health · corrected 2024-08-22

    Potential for more than minimal harm

43. FF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2024-07-16 · Health · corrected 2024-08-22

    Potential for more than minimal harm

44. FF0880Provide and implement an infection prevention and control program.2024-07-16 · Health · corrected 2024-08-22

    Potential for more than minimal harm

45. EF0921Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.2024-07-16 · Health · corrected 2024-08-22

    Potential for more than minimal harm

46. DF0947Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.2024-07-16 · Health · corrected 2024-08-22

    Potential for more than minimal harm

47. EF0585Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.2024-03-14 · Health · corrected 2024-04-18

    Potential for more than minimal harm

48. DF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2023-11-03 · Health · corrected 2023-12-12

    Potential for more than minimal harm

49. DF0760Ensure that residents are free from significant medication errors.2023-09-29 · Health · corrected 2023-11-01

    Potential for more than minimal harm

50. EF0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.2023-05-24 · Health · corrected 2023-06-28

    Potential for more than minimal harm

51. EF0557Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.2023-05-24 · Health · corrected 2023-06-28

    Potential for more than minimal harm

52. DF0582Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.2023-05-24 · Health · corrected 2023-06-28

    Potential for more than minimal harm

53. DF0655Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted2023-05-24 · Health · corrected 2023-06-28

    Potential for more than minimal harm

54. EF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2023-05-24 · Health · corrected 2023-06-28

    Potential for more than minimal harm

55. EF0679Provide activities to meet all resident's needs.2023-05-24 · Health · corrected 2023-06-28

    Potential for more than minimal harm

56. DF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2023-05-24 · Health · corrected 2023-06-28

    Potential for more than minimal harm

57. KF0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.2023-05-24 · Health · corrected 2023-06-28

    Immediate jeopardy

58. DF0687Provide appropriate foot care.2023-05-24 · Health · corrected 2023-06-28

    Potential for more than minimal harm

59. DF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2023-05-24 · Health · corrected 2023-06-28

    Potential for more than minimal harm

60. EF0692Provide enough food/fluids to maintain a resident's health.2023-05-24 · Health · corrected 2023-06-28

    Potential for more than minimal harm

61. EF0695Provide safe and appropriate respiratory care for a resident when needed.2023-05-24 · Health · corrected 2023-06-28

    Potential for more than minimal harm

62. DF0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.2023-05-24 · Health · corrected 2023-06-28

    Potential for more than minimal harm

63. EF0758Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.2023-05-24 · Health · corrected 2023-06-28

    Potential for more than minimal harm

64. DF0760Ensure that residents are free from significant medication errors.2023-05-24 · Health · corrected 2023-06-28

    Potential for more than minimal harm

65. FF0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.2023-05-24 · Health · corrected 2023-06-28

    Potential for more than minimal harm

66. FF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2023-05-24 · Health · corrected 2023-06-28

    Potential for more than minimal harm

67. EF0880Provide and implement an infection prevention and control program.2023-05-24 · Health · corrected 2023-06-28

    Potential for more than minimal harm

68. JF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2023-05-01 · Health · corrected 2023-06-22

    Immediate jeopardy

69. HF0697Provide safe, appropriate pain management for a resident who requires such services.2023-05-01 · Health · corrected 2023-06-22

    Actual harm

70. GF0740Ensure each resident must receive and the facility must provide necessary behavioral health care and services.2023-05-01 · Health · corrected 2023-06-22

    Actual harm

71. GF0760Ensure that residents are free from significant medication errors.2023-05-01 · Health · corrected 2023-06-22

    Actual harm

72. EF0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.2022-03-23 · Health · corrected 2022-05-04

    Potential for more than minimal harm

73. EF0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.2022-03-23 · Health · corrected 2022-05-04

    Potential for more than minimal harm

74. EF0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.2022-03-23 · Health · corrected 2022-05-04

    Potential for more than minimal harm

75. EF0655Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted2022-03-23 · Health · corrected 2022-05-04

    Potential for more than minimal harm

76. EF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2022-03-23 · Health · corrected 2022-05-04

    Potential for more than minimal harm

77. DF0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.2022-03-23 · Health · corrected 2022-05-04

    Potential for more than minimal harm

78. EF0658Ensure services provided by the nursing facility meet professional standards of quality.2022-03-23 · Health · corrected 2022-05-04

    Potential for more than minimal harm

79. EF0677Provide care and assistance to perform activities of daily living for any resident who is unable.2022-03-23 · Health · corrected 2022-05-04

    Potential for more than minimal harm

80. GF0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.2022-03-23 · Health · corrected 2022-05-04

    Actual harm

81. DF0758Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.2022-03-23 · Health · corrected 2022-05-04

    Potential for more than minimal harm

82. EF0759Ensure medication error rates are not 5 percent or greater.2022-03-23 · Health · corrected 2022-05-04

    Potential for more than minimal harm

83. EF0760Ensure that residents are free from significant medication errors.2022-03-23 · Health · corrected 2022-05-04

    Potential for more than minimal harm

84. FF0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.2022-03-23 · Health · corrected 2022-05-04

    Potential for more than minimal harm

85. EF0800Provide each resident with a nourishing, palatable, well-balanced diet that meets his or her daily nutritional and special dietary needs.2022-03-23 · Health · corrected 2022-05-04

    Potential for more than minimal harm

86. DF0806Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.2022-03-23 · Health · corrected 2022-05-04

    Potential for more than minimal harm

87. FF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2022-03-23 · Health · corrected 2022-05-04

    Potential for more than minimal harm

88. FF0880Provide and implement an infection prevention and control program.2022-03-23 · Health · corrected 2022-05-04

    Potential for more than minimal harm

Ownership

Other facilities in Santa Fe

Source: CMS Provider Data Catalog, Nursing Home Care Compare files (processed 2026-03-01). Citations show the 3 most recent inspection cycles.