Starfile

Starfile / New Mexico

Casa De Oro Center

1005 Lujan Hill Road, Las Cruces, NM 88005 · CCN 325047

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Ratings

Overall
★☆☆☆☆ 1
Health inspection
★☆☆☆☆ 1
Quality measures
★★☆☆☆ 2
Staffing
★★☆☆☆ 2

Facility

Ownership type
For profit - Limited Liability company
Certified beds
158
Avg residents/day
132.2
Phone
5755234573

Inspection history vs New Mexico & national averages

Cycle 1 is the most recent standard health inspection. Lower total deficiency counts are better.

CycleInspection dateThis facilityNew Mexico avgNational avgvs state
12024-10-283316.79.5+16.3 worse
22023-11-203516.59.8+18.5 worse
32023-02-283216.39.3+15.7 worse

Cycle 1 deficiencies by category

CategoryDeficiencies
Abuse, neglect, exploitation5
Quality of life and care6
Resident assessment and care planning9
Nursing and physician services2
Resident rights3
Nutrition and dietary1
Pharmacy service6
Administration1

Staffing (hours per resident per day)

MetricThis facilityTurnover
Total nurse staffing (reported)3.2763.7%
RN staffing (reported)0.3870.0%
Total nurse staffing (adjusted)4.11

Fines & penalties

Total fines
$68,554
Number of fines
2
Number of penalties
5
Payment denials
3

Chain

Chain
GENESIS HEALTHCARE
Facilities in chain
193
Chain avg overall
2.40 / 5

Inspection citations (100)4 immediate jeopardy

  1. EF0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.2025-08-21 · Health · corrected 2025-12-10

    Potential for more than minimal harm

  2. EF0610Respond appropriately to all alleged violations.2025-08-21 · Health · corrected 2025-10-01

    Potential for more than minimal harm

  3. EF0658Ensure services provided by the nursing facility meet professional standards of quality.2025-08-21 · Health · corrected 2025-12-10

    Potential for more than minimal harm

  4. EF0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.2025-08-21 · Health · corrected 2025-10-01

    Potential for more than minimal harm

  5. EF0760Ensure that residents are free from significant medication errors.2025-08-21 · Health · corrected 2025-12-10

    Potential for more than minimal harm

  6. EF0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.2025-08-21 · Health · corrected 2025-12-10

    Potential for more than minimal harm

  7. DF0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.2025-05-13 · Health · corrected 2025-07-10

    Potential for more than minimal harm

  8. KF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2025-05-13 · Health · corrected 2025-07-10

    Immediate jeopardy

  9. EF0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.2025-05-13 · Health · corrected 2025-07-10

    Potential for more than minimal harm

  10. DF0622Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.2025-03-03 · Health · corrected 2025-04-11

    Potential for more than minimal harm

  11. DF0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.2025-03-03 · Health · corrected 2025-04-11

    Potential for more than minimal harm

  12. DF0660Plan the resident's discharge to meet the resident's goals and needs.2025-03-03 · Health · corrected 2025-04-11

    Potential for more than minimal harm

  13. DF0661Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge.2025-03-03 · Health · corrected 2025-04-11

    Potential for more than minimal harm

  14. DF0690Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.2025-03-03 · Health · corrected 2025-04-11

    Potential for more than minimal harm

  15. DF0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.2025-01-08 · Health · corrected 2024-11-24

    Potential for more than minimal harm

  16. DF0578Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.2024-10-28 · Health · corrected 2024-11-19

    Potential for more than minimal harm

  17. EF0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.2024-10-28 · Health · corrected 2024-11-19

    Potential for more than minimal harm

  18. KF0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.2024-10-28 · Health · corrected 2024-11-19

    Immediate jeopardy

  19. KF0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.2024-10-28 · Health · corrected 2024-11-19

    Immediate jeopardy

  20. DF0641Ensure each resident receives an accurate assessment.2024-10-28 · Health · corrected 2024-11-19

    Potential for more than minimal harm

  21. EF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2024-10-28 · Health · corrected 2024-11-19

    Potential for more than minimal harm

  22. EF0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.2024-10-28 · Health · corrected 2024-11-19

    Potential for more than minimal harm

  23. DF0658Ensure services provided by the nursing facility meet professional standards of quality.2024-10-28 · Health · corrected 2024-11-19

    Potential for more than minimal harm

  24. EF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2024-10-28 · Health · corrected 2024-11-19

    Potential for more than minimal harm

  25. DF0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.2024-10-28 · Health · corrected 2024-11-19

    Potential for more than minimal harm

  26. EF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2024-10-28 · Health · corrected 2024-11-19

    Potential for more than minimal harm

  27. DF0693Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.2024-10-28 · Health · corrected 2024-11-19

    Potential for more than minimal harm

  28. EF0698Provide safe, appropriate dialysis care/services for a resident who requires such services.2024-10-28 · Health · corrected 2024-11-19

    Potential for more than minimal harm

  29. EF0725Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.2024-10-28 · Health · corrected 2024-11-19

    Potential for more than minimal harm

  30. DF0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.2024-10-28 · Health · corrected 2024-11-19

    Potential for more than minimal harm

  31. DF0756Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.2024-10-28 · Health · corrected 2024-11-19

    Potential for more than minimal harm

  32. EF0758Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.2024-10-28 · Health · corrected 2024-11-19

    Potential for more than minimal harm

  33. EF0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.2024-10-28 · Health · corrected 2024-11-19

    Potential for more than minimal harm

  34. EF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2024-10-28 · Health · corrected 2024-11-19

    Potential for more than minimal harm

  35. DF0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.2024-10-28 · Health · corrected 2024-11-19

    Potential for more than minimal harm

  36. FF0944Conduct mandatory training, for all staff, on the facility’s Quality Assurance and Performance Improvement Program.2024-10-28 · Health · corrected 2024-11-19

    Potential for more than minimal harm

  37. FF0947Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.2024-10-28 · Health · corrected 2024-11-19

    Potential for more than minimal harm

  38. FF0583Keep residents' personal and medical records private and confidential.2024-06-20 · Health · corrected 2024-08-06

    Potential for more than minimal harm

  39. CF0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.2024-06-20 · Health · corrected 2024-08-06

    Potential for minimal harm

  40. DF0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.2024-06-20 · Health · corrected 2024-08-06

    Potential for more than minimal harm

  41. DF0623Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.2024-06-20 · Health · corrected 2024-08-06

    Potential for more than minimal harm

  42. DF0625Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.2024-06-20 · Health · corrected 2024-08-06

    Potential for more than minimal harm

  43. DF0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.2024-06-20 · Health · corrected 2024-08-06

    Potential for more than minimal harm

  44. EF0678Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.2024-06-20 · Health · corrected 2024-08-06

    Potential for more than minimal harm

  45. DF0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.2024-06-20 · Health · corrected 2024-08-06

    Potential for more than minimal harm

  46. EF0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.2024-02-28 · Health · corrected 2024-03-26

    Potential for more than minimal harm

  47. EF0559Honor the resident's right to share a room with spouse or roommate of choice and receive written notice before a change is made.2024-02-28 · Health · corrected 2024-03-26

    Potential for more than minimal harm

  48. EF0580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.2024-02-28 · Health · corrected 2024-03-26

    Potential for more than minimal harm

  49. EF0603Protect each resident from separation (from other residents, his/her room, or confinement to his/her room).2024-02-28 · Health · corrected 2024-03-26

    Potential for more than minimal harm

  50. EF0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.2024-02-28 · Health · corrected 2024-03-26

    Potential for more than minimal harm

  51. EF0623Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.2024-02-28 · Health · corrected 2024-03-26

    Potential for more than minimal harm

  52. EF0625Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.2024-02-28 · Health · corrected 2024-03-26

    Potential for more than minimal harm

  53. EF0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.2024-02-28 · Health · corrected 2024-03-26

    Potential for more than minimal harm

  54. EF0758Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.2024-02-28 · Health · corrected 2024-03-26

    Potential for more than minimal harm

  55. EF0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.2024-02-28 · Health · corrected 2024-03-26

    Potential for more than minimal harm

  56. EF0561Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.2023-11-20 · Health · corrected 2024-01-18

    Potential for more than minimal harm

  57. EF0568Properly hold, secure, and manage each resident's personal money which is deposited with the nursing home.2023-11-20 · Health · corrected 2024-01-18

    Potential for more than minimal harm

  58. EF0580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.2023-11-20 · Health · corrected 2024-01-18

    Potential for more than minimal harm

  59. EF0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.2023-11-20 · Health · corrected 2024-01-18

    Potential for more than minimal harm

  60. EF0623Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.2023-11-20 · Health · corrected 2024-01-18

    Potential for more than minimal harm

  61. DF0625Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.2023-11-20 · Health · corrected 2024-01-18

    Potential for more than minimal harm

  62. EF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2023-11-20 · Health · corrected 2024-01-18

    Potential for more than minimal harm

  63. EF0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.2023-11-20 · Health · corrected 2024-01-18

    Potential for more than minimal harm

  64. EF0658Ensure services provided by the nursing facility meet professional standards of quality.2023-11-20 · Health · corrected 2024-01-18

    Potential for more than minimal harm

  65. EF0688Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.2023-11-20 · Health · corrected 2024-01-18

    Potential for more than minimal harm

  66. FF0725Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.2023-11-20 · Health · corrected 2024-01-18

    Potential for more than minimal harm

  67. EF0730Observe each nurse aide's job performance and give regular training.2023-11-20 · Health · corrected 2024-01-18

    Potential for more than minimal harm

  68. EF0741Ensure that the facility has sufficient staff members who possess the competencies and skills to meet the behavioral health needs of residents.2023-11-20 · Health · corrected 2024-01-18

    Potential for more than minimal harm

  69. EF0756Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.2023-11-20 · Health · corrected 2024-01-18

    Potential for more than minimal harm

  70. EF0758Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.2023-11-20 · Health · corrected 2024-01-18

    Potential for more than minimal harm

  71. EF0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.2023-11-20 · Health · corrected 2024-01-18

    Potential for more than minimal harm

  72. EF0804Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.2023-11-20 · Health · corrected 2024-01-18

    Potential for more than minimal harm

  73. EF0806Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.2023-11-20 · Health · corrected 2024-01-18

    Potential for more than minimal harm

  74. EF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2023-11-20 · Health · corrected 2024-01-18

    Potential for more than minimal harm

  75. EF0825Provide or get specialized rehabilitative services as required for a resident.2023-11-20 · Health · corrected 2024-01-18

    Potential for more than minimal harm

  76. EF0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.2023-11-20 · Health · corrected 2024-01-18

    Potential for more than minimal harm

  77. FF0880Provide and implement an infection prevention and control program.2023-11-20 · Health · corrected 2024-01-18

    Potential for more than minimal harm

  78. EF0947Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.2023-11-20 · Health · corrected 2024-01-18

    Potential for more than minimal harm

  79. EF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2023-08-15 · Health · corrected 2023-09-20

    Potential for more than minimal harm

  80. EF0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.2023-08-15 · Health · corrected 2023-09-20

    Potential for more than minimal harm

  81. EF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2023-08-15 · Health · corrected 2023-09-20

    Potential for more than minimal harm

  82. EF0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.2023-08-15 · Health · corrected 2023-09-20

    Potential for more than minimal harm

  83. EF0603Protect each resident from separation (from other residents, his/her room, or confinement to his/her room).2023-02-28 · Health · corrected 2023-04-03

    Potential for more than minimal harm

  84. EF0623Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.2023-02-28 · Health · corrected 2023-04-03

    Potential for more than minimal harm

  85. EF0625Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.2023-02-28 · Health · corrected 2023-04-03

    Potential for more than minimal harm

  86. EF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2023-02-28 · Health · corrected 2023-04-03

    Potential for more than minimal harm

  87. EF0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.2023-02-28 · Health · corrected 2023-04-03

    Potential for more than minimal harm

  88. EF0676Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.2023-02-28 · Health · corrected 2023-04-03

    Potential for more than minimal harm

  89. EF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2023-02-28 · Health · corrected 2023-04-03

    Potential for more than minimal harm

  90. EF0688Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.2023-02-28 · Health · corrected 2023-04-03

    Potential for more than minimal harm

  91. KF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2023-02-28 · Health · corrected 2023-04-03

    Immediate jeopardy

  92. EF0690Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.2023-02-28 · Health · corrected 2023-04-03

    Potential for more than minimal harm

  93. EF0698Provide safe, appropriate dialysis care/services for a resident who requires such services.2023-02-28 · Health · corrected 2023-04-03

    Potential for more than minimal harm

  94. CF0732Post nurse staffing information every day.2023-02-28 · Health · corrected 2023-04-03

    Potential for minimal harm

  95. EF0740Ensure each resident must receive and the facility must provide necessary behavioral health care and services.2023-02-28 · Health · corrected 2023-04-03

    Potential for more than minimal harm

  96. EF0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.2023-02-28 · Health · corrected 2023-04-03

    Potential for more than minimal harm

  97. FF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2023-02-28 · Health · corrected 2023-04-03

    Potential for more than minimal harm

  98. DF0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.2023-02-28 · Health · corrected 2023-04-03

    Potential for more than minimal harm

  99. DF0943Give their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation.2023-02-28 · Health · corrected 2023-04-03

    Potential for more than minimal harm

  100. EF0947Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.2023-02-28 · Health · corrected 2023-04-03

    Potential for more than minimal harm

Ownership

OwnerTypeRolePercentSince
PEAK MEDICAL LLCOrganization5% OR GREATER DIRECT OWNERSHIP INTEREST100%2015-02-02
FC-GEN OPERATIONS INVESTMENT LLCOrganization5% OR GREATER INDIRECT OWNERSHIP INTEREST2012-12-01
GEN OPERATIONS I LLCOrganization5% OR GREATER INDIRECT OWNERSHIP INTEREST2012-12-01
GEN OPERATIONS II LLCOrganization5% OR GREATER INDIRECT OWNERSHIP INTEREST2012-12-01
GENESIS HEALTHCARE INCOrganization5% OR GREATER INDIRECT OWNERSHIP INTEREST2015-02-02
GENESIS HEALTHCARE LLCOrganization5% OR GREATER INDIRECT OWNERSHIP INTEREST2015-02-02
GENESIS HOLDINGS LLCOrganization5% OR GREATER INDIRECT OWNERSHIP INTEREST2015-02-02
HCCF MANAGEMENT GROUP XI LLCOrganization5% OR GREATER INDIRECT OWNERSHIP INTEREST2015-02-02
SUN HEALTHCARE GROUP INCOrganization5% OR GREATER INDIRECT OWNERSHIP INTEREST2015-02-02
SUNBRIDGE HEALTHCARE LLCOrganization5% OR GREATER INDIRECT OWNERSHIP INTEREST2007-04-20
SUNDANCE REHABILITATION HOLDCO INCOrganization5% OR GREATER INDIRECT OWNERSHIP INTEREST2016-01-01
WELLTOWER OP LLCOrganization5% OR GREATER INDIRECT OWNERSHIP INTEREST2024-06-01
ZAC PROPERTIES XI LLCOrganization5% OR GREATER INDIRECT OWNERSHIP INTEREST2015-02-02
FISHMAN, STEVENIndividual5% OR GREATER INDIRECT OWNERSHIP INTEREST2015-02-02
WHITMAN, ARNOLDIndividual5% OR GREATER INDIRECT OWNERSHIP INTEREST2015-02-02
DODSON, GEETANJALIIndividualOPERATIONAL/MANAGERIAL CONTROL2022-02-23
SNYDER, MARYIndividualOPERATIONAL/MANAGERIAL CONTROL2024-04-01
BERG, MICHAELIndividualCORPORATE OFFICER2015-03-02
BRIDGEFORD, LAURAIndividualCORPORATE OFFICER2024-06-01
MENDELSON, AVIIndividualCORPORATE OFFICER2024-06-01

Other facilities in Las Cruces

NameOverallBeds
Northrise Wellness & Rehabilitation★★★☆☆31
Casa Del Sol Center★★☆☆☆62
Las Cruces Wellness & Rehabilitation LLC★★☆☆☆64
Calibre Post Acute, LLC★☆☆☆☆120

Source: CMS Provider Data Catalog, Nursing Home Care Compare files (processed 2026-03-01). Citations show the 3 most recent inspection cycles.