Starfile

Starfile / New Mexico

Casa Arena Healthcare LLC

205 Moonglow, Alamogordo, NM 88310 · CCN 325043

Ratings

Overall
★☆☆☆☆ 1
Health inspection
★☆☆☆☆ 1
Quality measures
★★★★☆ 4
Staffing
★☆☆☆☆ 1

Facility

Ownership type
For profit - Corporation
Certified beds
117
Avg residents/day
100.9
Phone
5754344510

Inspection history vs New Mexico & national averages

Cycle 1 is the most recent standard health inspection. Lower total deficiency counts are better.

CycleInspection dateThis facilityNew Mexico avgNational avgvs state
12025-06-052416.79.5+7.3 worse
22024-04-243316.59.8+16.5 worse
32023-04-063016.39.3+13.7 worse

Cycle 1 deficiencies by category

CategoryDeficiencies
Abuse, neglect, exploitation1
Quality of life and care3
Resident assessment and care planning9
Nursing and physician services2
Resident rights4
Nutrition and dietary1
Pharmacy service2
Administration1
Infection control1

Staffing (hours per resident per day)

MetricThis facilityTurnover
Total nurse staffing (reported)2.8671.3%
RN staffing (reported)0.3270.0%
Total nurse staffing (adjusted)3.16

Fines & penalties

Total fines
$124,375
Number of fines
2
Number of penalties
2
Payment denials
0

Chain

Chain
OPCO SKILLED MANAGEMENT
Facilities in chain
52
Chain avg overall
2.40 / 5

Inspection citations (87)2 immediate jeopardy1 actual harm

  1. DF0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.2025-12-23 · Health · corrected 2026-01-17

    Potential for more than minimal harm

  2. DF0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.2025-07-14 · Health · corrected 2025-08-20

    Potential for more than minimal harm

  3. DF0636Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.2025-07-14 · Health · corrected 2025-08-20

    Potential for more than minimal harm

  4. DF0637Assess the resident when there is a significant change in condition2025-07-14 · Health · corrected 2025-08-20

    Potential for more than minimal harm

  5. CF0732Post nurse staffing information every day.2025-07-14 · Health · corrected 2025-08-20

    Potential for minimal harm

  6. DF0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.2025-06-05 · Health · corrected 2025-07-20

    Potential for more than minimal harm

  7. DF0580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.2025-06-05 · Health · corrected 2025-07-20

    Potential for more than minimal harm

  8. EF0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.2025-06-05 · Health · corrected 2025-07-20

    Potential for more than minimal harm

  9. EF0605Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.2025-06-05 · Health · corrected 2025-07-20

    Potential for more than minimal harm

  10. DF0641Ensure each resident receives an accurate assessment.2025-06-05 · Health · corrected 2025-07-20

    Potential for more than minimal harm

  11. DF0655Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted2025-06-05 · Health · corrected 2025-07-20

    Potential for more than minimal harm

  12. DF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2025-06-05 · Health · corrected 2025-07-20

    Potential for more than minimal harm

  13. EF0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.2025-06-05 · Health · corrected 2025-07-20

    Potential for more than minimal harm

  14. DF0658Ensure services provided by the nursing facility meet professional standards of quality.2025-06-05 · Health · corrected 2025-07-20

    Potential for more than minimal harm

  15. DF0677Provide care and assistance to perform activities of daily living for any resident who is unable.2025-06-05 · Health · corrected 2025-07-20

    Potential for more than minimal harm

  16. FF0725Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.2025-06-05 · Health · corrected 2025-07-20

    Potential for more than minimal harm

  17. EF0740Ensure each resident must receive and the facility must provide necessary behavioral health care and services.2025-06-05 · Health · corrected 2025-07-20

    Potential for more than minimal harm

  18. EF0744Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.2025-06-05 · Health · corrected 2025-07-20

    Potential for more than minimal harm

  19. EF0756Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.2025-06-05 · Health · corrected 2025-07-20

    Potential for more than minimal harm

  20. DF0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.2025-06-05 · Health · corrected 2025-07-20

    Potential for more than minimal harm

  21. EF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2025-06-05 · Health · corrected 2025-07-20

    Potential for more than minimal harm

  22. DF0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.2025-06-05 · Health · corrected 2025-07-20

    Potential for more than minimal harm

  23. FF0851Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.2025-06-05 · Health · corrected 2025-07-20

    Potential for more than minimal harm

  24. DF0880Provide and implement an infection prevention and control program.2025-06-05 · Health · corrected 2025-07-20

    Potential for more than minimal harm

  25. EF0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.2024-10-18 · Health · corrected 2024-11-20

    Potential for more than minimal harm

  26. DF0655Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted2024-10-18 · Health · corrected 2024-11-20

    Potential for more than minimal harm

  27. EF0658Ensure services provided by the nursing facility meet professional standards of quality.2024-10-18 · Health · corrected 2024-11-20

    Potential for more than minimal harm

  28. DF0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.2024-10-18 · Health · corrected 2024-11-20

    Potential for more than minimal harm

  29. DF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2024-08-21 · Health · corrected 2024-09-18

    Potential for more than minimal harm

  30. DF0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.2024-08-21 · Health · corrected 2024-09-18

    Potential for more than minimal harm

  31. EF0558Reasonably accommodate the needs and preferences of each resident.2024-04-24 · Health · corrected 2024-05-23

    Potential for more than minimal harm

  32. EF0580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.2024-04-24 · Health · corrected 2024-05-23

    Potential for more than minimal harm

  33. FF0583Keep residents' personal and medical records private and confidential.2024-04-24 · Health · corrected 2024-05-23

    Potential for more than minimal harm

  34. EF0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.2024-04-24 · Health · corrected 2024-05-23

    Potential for more than minimal harm

  35. FF0585Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.2024-04-24 · Health · corrected 2024-05-23

    Potential for more than minimal harm

  36. EF0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.2024-04-24 · Health · corrected 2024-05-23

    Potential for more than minimal harm

  37. EF0623Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.2024-04-24 · Health · corrected 2024-05-23

    Potential for more than minimal harm

  38. EF0625Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.2024-04-24 · Health · corrected 2024-05-23

    Potential for more than minimal harm

  39. EF0637Assess the resident when there is a significant change in condition2024-04-24 · Health · corrected 2024-05-23

    Potential for more than minimal harm

  40. EF0638Assure that each resident’s assessment is updated at least once every 3 months.2024-04-24 · Health · corrected 2024-05-23

    Potential for more than minimal harm

  41. DF0641Ensure each resident receives an accurate assessment.2024-04-24 · Health · corrected 2024-05-23

    Potential for more than minimal harm

  42. EF0655Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted2024-04-24 · Health · corrected 2024-05-23

    Potential for more than minimal harm

  43. EF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2024-04-24 · Health · corrected 2024-05-23

    Potential for more than minimal harm

  44. EF0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.2024-04-24 · Health · corrected 2024-05-23

    Potential for more than minimal harm

  45. EF0678Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.2024-04-24 · Health · corrected 2024-05-23

    Potential for more than minimal harm

  46. JF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2024-04-24 · Health · corrected 2024-05-23

    Immediate jeopardy

  47. DF0685Assist a resident in gaining access to vision and hearing services.2024-04-24 · Health · corrected 2024-05-23

    Potential for more than minimal harm

  48. EF0692Provide enough food/fluids to maintain a resident's health.2024-04-24 · Health · corrected 2024-05-23

    Potential for more than minimal harm

  49. EF0697Provide safe, appropriate pain management for a resident who requires such services.2024-04-24 · Health · corrected 2024-05-23

    Potential for more than minimal harm

  50. EF0757Ensure each resident’s drug regimen must be free from unnecessary drugs.2024-04-24 · Health · corrected 2024-05-23

    Potential for more than minimal harm

  51. EF0758Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.2024-04-24 · Health · corrected 2024-05-23

    Potential for more than minimal harm

  52. DF0803Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.2024-04-24 · Health · corrected 2024-05-23

    Potential for more than minimal harm

  53. FF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2024-04-24 · Health · corrected 2024-05-23

    Potential for more than minimal harm

  54. EF0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.2024-04-24 · Health · corrected 2024-05-23

    Potential for more than minimal harm

  55. EF0880Provide and implement an infection prevention and control program.2024-04-24 · Health · corrected 2024-05-23

    Potential for more than minimal harm

  56. EF0887Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.2024-04-24 · Health · corrected 2024-05-23

    Potential for more than minimal harm

  57. FF0944Conduct mandatory training, for all staff, on the facility’s Quality Assurance and Performance Improvement Program.2024-04-24 · Health · corrected 2024-05-23

    Potential for more than minimal harm

  58. DF0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.2023-10-24 · Health · corrected 2023-11-15

    Potential for more than minimal harm

  59. LF0726Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.2023-10-24 · Health · corrected 2023-11-15

    Immediate jeopardy

  60. GF0760Ensure that residents are free from significant medication errors.2023-10-24 · Health · corrected 2023-11-15

    Actual harm

  61. EF0919Make sure that a working call system is available in each resident's bathroom and bathing area.2023-10-24 · Health · corrected 2023-11-15

    Potential for more than minimal harm

  62. EF0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.2023-04-06 · Health · corrected 2023-05-15

    Potential for more than minimal harm

  63. DF0568Properly hold, secure, and manage each resident's personal money which is deposited with the nursing home.2023-04-06 · Health · corrected 2023-05-15

    Potential for more than minimal harm

  64. FF0577Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.2023-04-06 · Health · corrected 2023-05-15

    Potential for more than minimal harm

  65. DF0578Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.2023-04-06 · Health · corrected 2023-05-15

    Potential for more than minimal harm

  66. DF0580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.2023-04-06 · Health · corrected 2023-05-15

    Potential for more than minimal harm

  67. EF0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.2023-04-06 · Health · corrected 2023-05-15

    Potential for more than minimal harm

  68. EF0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.2023-04-06 · Health · corrected 2023-05-15

    Potential for more than minimal harm

  69. DF0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.2023-04-06 · Health · corrected 2023-05-15

    Potential for more than minimal harm

  70. EF0623Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.2023-04-06 · Health · corrected 2023-05-15

    Potential for more than minimal harm

  71. EF0625Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.2023-04-06 · Health · corrected 2023-05-15

    Potential for more than minimal harm

  72. DF0636Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.2023-04-06 · Health · corrected 2023-05-15

    Potential for more than minimal harm

  73. EF0637Assess the resident when there is a significant change in condition2023-04-06 · Health · corrected 2023-05-15

    Potential for more than minimal harm

  74. EF0640Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.2023-04-06 · Health · corrected 2023-05-15

    Potential for more than minimal harm

  75. EF0641Ensure each resident receives an accurate assessment.2023-04-06 · Health · corrected 2023-05-15

    Potential for more than minimal harm

  76. DF0655Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted2023-04-06 · Health · corrected 2023-05-15

    Potential for more than minimal harm

  77. EF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2023-04-06 · Health · corrected 2023-05-15

    Potential for more than minimal harm

  78. DF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2023-04-06 · Health · corrected 2023-05-15

    Potential for more than minimal harm

  79. EF0690Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.2023-04-06 · Health · corrected 2023-05-15

    Potential for more than minimal harm

  80. EF0730Observe each nurse aide's job performance and give regular training.2023-04-06 · Health · corrected 2023-05-15

    Potential for more than minimal harm

  81. EF0756Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.2023-04-06 · Health · corrected 2023-05-15

    Potential for more than minimal harm

  82. DF0758Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.2023-04-06 · Health · corrected 2023-05-15

    Potential for more than minimal harm

  83. EF0759Ensure medication error rates are not 5 percent or greater.2023-04-06 · Health · corrected 2023-05-15

    Potential for more than minimal harm

  84. EF0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.2023-04-06 · Health · corrected 2023-05-15

    Potential for more than minimal harm

  85. DF0825Provide or get specialized rehabilitative services as required for a resident.2023-04-06 · Health · corrected 2023-05-15

    Potential for more than minimal harm

  86. EF0880Provide and implement an infection prevention and control program.2023-04-06 · Health · corrected 2023-05-15

    Potential for more than minimal harm

  87. EF0947Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.2023-04-06 · Health · corrected 2023-05-15

    Potential for more than minimal harm

Ownership

OwnerTypeRolePercentSince
CASA HEALTHCARE, LLCOrganizationOPERATIONAL/MANAGERIAL CONTROL2023-03-01
HANSEN HUNTER LLCOrganizationOPERATIONAL/MANAGERIAL CONTROL2024-04-01
GARETZ, DAVIDIndividualOPERATIONAL/MANAGERIAL CONTROL2023-04-28
GARETZ, DAVIDIndividualCORPORATE OFFICER2023-04-28

Other facilities in Alamogordo

NameOverallBeds
Betty Dare Wellness & Rehabilitation LLC★★☆☆☆90

Source: CMS Provider Data Catalog, Nursing Home Care Compare files (processed 2026-03-01). Citations show the 3 most recent inspection cycles.