Starfile

Starfile / New Mexico

Albuquerque Heights Healthcare and Rehabilitation

103 Hospital Loop NE, Albuquerque, NM 87109 · CCN 325069

Ratings

Overall
★★★☆☆ 3
Health inspection
★★☆☆☆ 2
Quality measures
★★★★★ 5
Staffing
★★★★☆ 4

Facility

Ownership type
For profit - Corporation
Certified beds
134
Avg residents/day
122.6
Phone
5053488300

Inspection history vs New Mexico & national averages

Cycle 1 is the most recent standard health inspection. Lower total deficiency counts are better.

CycleInspection dateThis facilityNew Mexico avgNational avgvs state
12025-04-151816.79.5+1.3 worse
22024-01-312916.59.8+12.5 worse
32023-01-234016.39.3+23.7 worse

Cycle 1 deficiencies by category

CategoryDeficiencies
Quality of life and care5
Resident assessment and care planning5
Resident rights3
Nutrition and dietary1
Pharmacy service2
Environmental1
Administration1

Staffing (hours per resident per day)

MetricThis facilityTurnover
Total nurse staffing (reported)3.7558.5%
RN staffing (reported)1.2038.2%
Total nurse staffing (adjusted)3.69—

Fines & penalties

Total fines
$8,170
Number of fines
1
Number of penalties
1
Payment denials
0

Chain

Chain
GENESIS HEALTHCARE
Facilities in chain
193
Chain avg overall
2.40 / 5

Inspection citations (87)1 actual harm

  1. DF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2025-12-31 · Health · corrected 2026-01-27

    Potential for more than minimal harm

  2. DF0558Reasonably accommodate the needs and preferences of each resident.2025-12-12 · Health · corrected 2026-02-20

    Potential for more than minimal harm

  3. DF0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.2025-12-12 · Health · corrected 2026-02-20

    Potential for more than minimal harm

  4. EF0658Ensure services provided by the nursing facility meet professional standards of quality.2025-12-12 · Health · corrected 2026-02-20

    Potential for more than minimal harm

  5. EF0698Provide safe, appropriate dialysis care/services for a resident who requires such services.2025-12-12 · Health · corrected 2026-02-20

    Potential for more than minimal harm

  6. DF0790Provide routine and 24-hour emergency dental care for each resident.2025-12-12 · Health · corrected 2026-02-20

    Potential for more than minimal harm

  7. DF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2025-08-14 · Health · corrected 2025-10-31

    Potential for more than minimal harm

  8. EF0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.2025-06-10 · Health · corrected 2025-07-02

    Potential for more than minimal harm

  9. EF0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.2025-06-10 · Health · corrected 2025-07-02

    Potential for more than minimal harm

  10. EF0641Ensure each resident receives an accurate assessment.2025-04-15 · Health · corrected 2025-05-28

    Potential for more than minimal harm

  11. EF0658Ensure services provided by the nursing facility meet professional standards of quality.2025-04-15 · Health · corrected 2025-05-28

    Potential for more than minimal harm

  12. EF0677Provide care and assistance to perform activities of daily living for any resident who is unable.2025-04-15 · Health · corrected 2025-05-28

    Potential for more than minimal harm

  13. DF0742Provide the appropriate treatment and services to a resident who displays or is diagnosed with mental disorder or psychosocial adjustment difficulty, or who has a history of trauma and/or post-traumatic stress disorder.2025-04-15 · Health · corrected 2025-05-28

    Potential for more than minimal harm

  14. DF0760Ensure that residents are free from significant medication errors.2025-04-15 · Health · corrected 2025-05-28

    Potential for more than minimal harm

  15. DF0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.2025-04-15 · Health · corrected 2025-05-28

    Potential for more than minimal harm

  16. EF0777Provide or obtain x-rays/tests when ordered and promptly tell the ordering practitioner of the results.2025-04-15 · Health · corrected 2025-05-28

    Potential for more than minimal harm

  17. DF0804Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.2025-04-15 · Health · corrected 2025-05-28

    Potential for more than minimal harm

  18. EF0921Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.2025-04-15 · Health · corrected 2025-05-28

    Potential for more than minimal harm

  19. DF0641Ensure each resident receives an accurate assessment.2025-01-16 · Health · corrected 2025-02-14

    Potential for more than minimal harm

  20. DF0692Provide enough food/fluids to maintain a resident's health.2025-01-16 · Health · corrected 2025-02-14

    Potential for more than minimal harm

  21. EF0698Provide safe, appropriate dialysis care/services for a resident who requires such services.2025-01-16 · Health · corrected 2025-02-14

    Potential for more than minimal harm

  22. EF0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.2024-08-23 · Health · corrected 2024-10-15

    Potential for more than minimal harm

  23. DF0580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.2024-08-23 · Health · corrected 2024-10-15

    Potential for more than minimal harm

  24. EF0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.2024-08-23 · Health · corrected 2024-10-15

    Potential for more than minimal harm

  25. GF0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.2024-08-23 · Health · corrected 2024-10-15

    Actual harm

  26. DF0658Ensure services provided by the nursing facility meet professional standards of quality.2024-08-23 · Health · corrected 2024-10-15

    Potential for more than minimal harm

  27. DF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2024-08-23 · Health · corrected 2024-10-15

    Potential for more than minimal harm

  28. EF0919Make sure that a working call system is available in each resident's bathroom and bathing area.2024-08-23 · Health · corrected 2024-10-15

    Potential for more than minimal harm

  29. DF0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.2024-05-30 · Health · corrected 2024-06-28

    Potential for more than minimal harm

  30. EF0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.2024-01-31 · Health · corrected 2024-03-14

    Potential for more than minimal harm

  31. EF0558Reasonably accommodate the needs and preferences of each resident.2024-01-31 · Health · corrected 2024-03-14

    Potential for more than minimal harm

  32. DF0561Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.2024-01-31 · Health · corrected 2024-03-14

    Potential for more than minimal harm

  33. EF0565Honor the resident's right to organize and participate in resident/family groups in the facility.2024-01-31 · Health · corrected 2024-03-14

    Potential for more than minimal harm

  34. DF0582Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.2024-01-31 · Health · corrected 2024-03-14

    Potential for more than minimal harm

  35. EF0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.2024-01-31 · Health · corrected 2024-03-14

    Potential for more than minimal harm

  36. EF0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.2024-01-31 · Health · corrected 2024-03-14

    Potential for more than minimal harm

  37. EF0658Ensure services provided by the nursing facility meet professional standards of quality.2024-01-31 · Health · corrected 2024-03-14

    Potential for more than minimal harm

  38. DF0660Plan the resident's discharge to meet the resident's goals and needs.2024-01-31 · Health · corrected 2024-03-14

    Potential for more than minimal harm

  39. DF0676Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.2024-01-31 · Health · corrected 2024-03-14

    Potential for more than minimal harm

  40. DF0677Provide care and assistance to perform activities of daily living for any resident who is unable.2024-01-31 · Health · corrected 2024-03-14

    Potential for more than minimal harm

  41. EF0679Provide activities to meet all resident's needs.2024-01-31 · Health · corrected 2024-03-14

    Potential for more than minimal harm

  42. DF0698Provide safe, appropriate dialysis care/services for a resident who requires such services.2024-01-31 · Health · corrected 2024-03-14

    Potential for more than minimal harm

  43. EF0730Observe each nurse aide's job performance and give regular training.2024-01-31 · Health · corrected 2024-03-14

    Potential for more than minimal harm

  44. EF0740Ensure each resident must receive and the facility must provide necessary behavioral health care and services.2024-01-31 · Health · corrected 2024-03-14

    Potential for more than minimal harm

  45. DF0791Provide or obtain dental services for each resident.2024-01-31 · Health · corrected 2024-03-14

    Potential for more than minimal harm

  46. FF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2024-01-31 · Health · corrected 2024-03-14

    Potential for more than minimal harm

  47. DF0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.2024-01-31 · Health · corrected 2024-03-14

    Potential for more than minimal harm

  48. EF0947Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.2024-01-31 · Health · corrected 2024-03-14

    Potential for more than minimal harm

  49. DF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2023-11-02 · Health · corrected 2023-12-08

    Potential for more than minimal harm

  50. DF0809Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.2023-11-02 · Health · corrected 2023-12-08

    Potential for more than minimal harm

  51. DF0658Ensure services provided by the nursing facility meet professional standards of quality.2023-10-27 · Health · corrected 2023-12-08

    Potential for more than minimal harm

  52. FF0802Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.2023-10-27 · Health · corrected 2023-12-08

    Potential for more than minimal harm

  53. FF0807Ensure each resident receives and the facility provides drinks consistent with resident needs and preferences and sufficient to maintain resident hydration.2023-10-27 · Health · corrected 2023-12-08

    Potential for more than minimal harm

  54. FF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2023-10-27 · Health · corrected 2023-12-08

    Potential for more than minimal harm

  55. EF0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.2023-08-04 · Health · corrected 2023-09-08

    Potential for more than minimal harm

  56. EF0925Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.2023-08-04 · Health · corrected 2023-09-08

    Potential for more than minimal harm

  57. EF0585Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.2023-03-24 · Health · corrected 2023-04-28

    Potential for more than minimal harm

  58. DF0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.2023-03-24 · Health · corrected 2023-04-28

    Potential for more than minimal harm

  59. DF0610Respond appropriately to all alleged violations.2023-03-24 · Health · corrected 2023-04-28

    Potential for more than minimal harm

  60. DF0658Ensure services provided by the nursing facility meet professional standards of quality.2023-03-24 · Health · corrected 2023-04-28

    Potential for more than minimal harm

  61. EF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2023-03-24 · Health · corrected 2023-04-28

    Potential for more than minimal harm

  62. FF0725Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.2023-03-24 · Health · corrected 2023-04-28

    Potential for more than minimal harm

  63. EF0726Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.2023-03-24 · Health · corrected 2023-04-28

    Potential for more than minimal harm

  64. CF0732Post nurse staffing information every day.2023-03-24 · Health · corrected 2023-04-28

    Potential for minimal harm

  65. EF0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.2023-01-23 · Health · corrected 2023-03-01

    Potential for more than minimal harm

  66. EF0558Reasonably accommodate the needs and preferences of each resident.2023-01-23 · Health · corrected 2023-03-01

    Potential for more than minimal harm

  67. DF0561Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.2023-01-23 · Health · corrected 2023-03-01

    Potential for more than minimal harm

  68. EF0578Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.2023-01-23 · Health · corrected 2023-03-01

    Potential for more than minimal harm

  69. EF0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.2023-01-23 · Health · corrected 2023-03-01

    Potential for more than minimal harm

  70. EF0585Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.2023-01-23 · Health · corrected 2023-03-01

    Potential for more than minimal harm

  71. DF0645PASARR screening for Mental disorders or Intellectual Disabilities2023-01-23 · Health · corrected 2023-03-01

    Potential for more than minimal harm

  72. DF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2023-01-23 · Health · corrected 2023-03-01

    Potential for more than minimal harm

  73. EF0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.2023-01-23 · Health · corrected 2023-03-01

    Potential for more than minimal harm

  74. EF0658Ensure services provided by the nursing facility meet professional standards of quality.2023-01-23 · Health · corrected 2023-03-01

    Potential for more than minimal harm

  75. EF0677Provide care and assistance to perform activities of daily living for any resident who is unable.2023-01-23 · Health · corrected 2023-03-01

    Potential for more than minimal harm

  76. EF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2023-01-23 · Health · corrected 2023-03-01

    Potential for more than minimal harm

  77. DF0685Assist a resident in gaining access to vision and hearing services.2023-01-23 · Health · corrected 2023-03-01

    Potential for more than minimal harm

  78. DF0692Provide enough food/fluids to maintain a resident's health.2023-01-23 · Health · corrected 2023-03-01

    Potential for more than minimal harm

  79. EF0730Observe each nurse aide's job performance and give regular training.2023-01-23 · Health · corrected 2023-03-01

    Potential for more than minimal harm

  80. EF0740Ensure each resident must receive and the facility must provide necessary behavioral health care and services.2023-01-23 · Health · corrected 2023-03-01

    Potential for more than minimal harm

  81. EF0757Ensure each resident’s drug regimen must be free from unnecessary drugs.2023-01-23 · Health · corrected 2023-03-01

    Potential for more than minimal harm

  82. EF0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.2023-01-23 · Health · corrected 2023-03-01

    Potential for more than minimal harm

  83. DF0804Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.2023-01-23 · Health · corrected 2023-03-01

    Potential for more than minimal harm

  84. FF0809Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.2023-01-23 · Health · corrected 2023-03-01

    Potential for more than minimal harm

  85. EF0810Provide special eating equipment and utensils for residents who need them and appropriate assistance.2023-01-23 · Health · corrected 2023-03-01

    Potential for more than minimal harm

  86. FF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2023-01-23 · Health · corrected 2023-03-01

    Potential for more than minimal harm

  87. DF0880Provide and implement an infection prevention and control program.2023-01-23 · Health · corrected 2023-03-01

    Potential for more than minimal harm

Ownership

OwnerTypeRolePercentSince
SUMMIT CARE LLCOrganization5% OR GREATER DIRECT OWNERSHIP INTEREST100%2007-07-25
FC-GEN OPERATIONS INVESTMENT LLCOrganization5% OR GREATER INDIRECT OWNERSHIP INTEREST—2015-02-02
GEN OPERATIONS I LLCOrganization5% OR GREATER INDIRECT OWNERSHIP INTEREST—2015-02-02
GEN OPERATIONS II LLCOrganization5% OR GREATER INDIRECT OWNERSHIP INTEREST—2015-02-02
GENESIS HEALTHCARE INCOrganization5% OR GREATER INDIRECT OWNERSHIP INTEREST—2007-07-25
GENESIS HEALTHCARE LLCOrganization5% OR GREATER INDIRECT OWNERSHIP INTEREST—2015-02-02
HCCF MANAGEMENT GROUP XI LLCOrganization5% OR GREATER INDIRECT OWNERSHIP INTEREST—2022-11-15
SKILLED HEALTHCARE LLCOrganization5% OR GREATER INDIRECT OWNERSHIP INTEREST—2015-02-02
SUMMIT CARE PARENT LLCOrganization5% OR GREATER INDIRECT OWNERSHIP INTEREST—2013-01-01
SUN HEALTHCARE GROUP INCOrganization5% OR GREATER INDIRECT OWNERSHIP INTEREST—2022-11-15
SUNDANCE REHABILITATION HOLDCO INCOrganization5% OR GREATER INDIRECT OWNERSHIP INTEREST—2022-11-15
WELLTOWER OP LLCOrganization5% OR GREATER INDIRECT OWNERSHIP INTEREST—2022-11-15
ZAC PROPERTIES XI LLCOrganization5% OR GREATER INDIRECT OWNERSHIP INTEREST—2022-11-15
FISHMAN, STEVENIndividual5% OR GREATER INDIRECT OWNERSHIP INTEREST—2022-11-15
WHITMAN, ARNOLDIndividual5% OR GREATER INDIRECT OWNERSHIP INTEREST—2022-11-15
HICKS, DAVIDIndividualOPERATIONAL/MANAGERIAL CONTROL—2024-06-01
MORRIS, DIANEIndividualOPERATIONAL/MANAGERIAL CONTROL—2024-04-01
NOYA, LISAIndividualOPERATIONAL/MANAGERIAL CONTROL—2024-06-01
BERG, MICHAELIndividualCORPORATE OFFICER—2015-02-02
BRIDGEFORD, LAURAIndividualCORPORATE OFFICER—2024-06-01
MENDELSON, AVIIndividualCORPORATE OFFICER—2024-06-01

Other facilities in Albuquerque

NameOverallBeds
Las Estancias by Pure Health★★★★★120
La Vida Llena★★★★★50
South Valley Care Center LLC★★★★★62
Advanced Health Care of Albuquerque★★★★★47
Odelia Healthcare★★★★☆119

Source: CMS Provider Data Catalog, Nursing Home Care Compare files (processed 2026-03-01). Citations show the 3 most recent inspection cycles.