COMPLETE CARE AT ARBORS
1750 ROUTE 37 WEST, TOMS RIVER, NJ 08757 · CCN 315333
Ratings
- Overall
- ★★★★☆ 4
- Health inspection
- ★★★☆☆ 3
- Quality measures
- ★★★★★ 5
- Staffing
- ★★☆☆☆ 2
Facility
- Ownership type
- For profit - Corporation
- Certified beds
- 120
- Avg residents/day
- 103.8
- Phone
- 7329140090
Inspection history vs New Jersey & national averages
Cycle 1 is the most recent standard health inspection. Lower total deficiency counts are better.
| Cycle | Inspection date | This facility | New Jersey avg | National avg | vs state |
|---|---|---|---|---|---|
| 1 | 2025-03-27 | 8 | 8.6 | 9.5 | -0.6 better |
| 2 | 2024-05-17 | 8 | 8.0 | 9.8 | at state average |
| 3 | 2022-05-11 | 6 | 4.9 | 9.3 | +1.1 worse |
Cycle 1 deficiencies by category
| Category | Deficiencies |
|---|---|
| Quality of life and care | 3 |
| Resident assessment and care planning | 1 |
| Nutrition and dietary | 1 |
| Pharmacy service | 2 |
| Infection control | 1 |
Staffing (hours per resident per day)
| Metric | This facility | Turnover |
|---|---|---|
| Total nurse staffing (reported) | 3.18 | 50.0% |
| RN staffing (reported) | 0.65 | 55.6% |
| Total nurse staffing (adjusted) | 2.87 | — |
Fines & penalties
- Total fines
- $0
- Number of fines
- 0
- Number of penalties
- 0
- Payment denials
- 0
Chain
- Chain
- COMPLETE CARE
- Facilities in chain
- 85
- Chain avg overall
- 3.20 / 5
Inspection citations (22)
- EF0658Ensure services provided by the nursing facility meet professional standards of quality.2025-03-27 · Health · corrected 2025-05-21
Potential for more than minimal harm
- EF0677Provide care and assistance to perform activities of daily living for any resident who is unable.2025-03-27 · Health · corrected 2025-05-21
Potential for more than minimal harm
- DF0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.2025-03-27 · Health · corrected 2025-05-21
Potential for more than minimal harm
- DF0698Provide safe, appropriate dialysis care/services for a resident who requires such services.2025-03-27 · Health · corrected 2025-05-21
Potential for more than minimal harm
- DF0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.2025-03-27 · Health · corrected 2025-05-21
Potential for more than minimal harm
- DF0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.2025-03-27 · Health · corrected 2025-05-21
Potential for more than minimal harm
- DF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2025-03-27 · Health · corrected 2025-05-21
Potential for more than minimal harm
- EF0880Provide and implement an infection prevention and control program.2025-03-27 · Health · corrected 2025-05-21
Potential for more than minimal harm
- CF0577Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.2024-05-17 · Health · corrected 2024-06-28
Potential for minimal harm
- DF0655Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted2024-05-17 · Health · corrected 2024-06-28
Potential for more than minimal harm
- DF0658Ensure services provided by the nursing facility meet professional standards of quality.2024-05-17 · Health · corrected 2024-06-28
Potential for more than minimal harm
- DF0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.2024-05-17 · Health · corrected 2024-06-28
Potential for more than minimal harm
- DF0695Provide safe and appropriate respiratory care for a resident when needed.2024-05-17 · Health · corrected 2024-06-28
Potential for more than minimal harm
- DF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2024-05-17 · Health · corrected 2024-06-28
Potential for more than minimal harm
- DF0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.2024-05-17 · Health · corrected 2024-06-28
Potential for more than minimal harm
- EF0880Provide and implement an infection prevention and control program.2024-05-17 · Health · corrected 2024-06-28
Potential for more than minimal harm
- DF0558Reasonably accommodate the needs and preferences of each resident.2022-05-11 · Health · corrected 2022-06-24
Potential for more than minimal harm
- EF0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.2022-05-11 · Health · corrected 2022-06-24
Potential for more than minimal harm
- DF0658Ensure services provided by the nursing facility meet professional standards of quality.2022-05-11 · Health · corrected 2022-06-24
Potential for more than minimal harm
- DF0759Ensure medication error rates are not 5 percent or greater.2022-05-11 · Health · corrected 2022-06-24
Potential for more than minimal harm
- DF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2022-05-11 · Health · corrected 2022-06-24
Potential for more than minimal harm
- DF0880Provide and implement an infection prevention and control program.2022-05-11 · Health · corrected 2022-06-28
Potential for more than minimal harm
Ownership
| Owner | Type | Role | Percent | Since |
|---|---|---|---|---|
| NJ OC HOLDCO OPCO II LLC | Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 100% | 2019-09-01 |
| EEF CAPITAL LLC | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | — | 2019-09-01 |
| NJ OC MEZZCO OPCO LLC | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | — | 2019-09-01 |
| PEACE CAPITAL LLC | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | — | 2019-09-01 |
| SCHLAFF, BENNY | Individual | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | — | 2019-09-01 |
| SCHLAFF, NACHUM | Individual | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | — | 2019-09-01 |
| STEIN, SHALOM | Individual | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | — | 2019-09-01 |
| HOCH, ROBERT | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2019-09-01 |
| ISSA, MOUSA | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2019-09-01 |
| MERCADO, WANDA | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2019-09-01 |
| PATEL, AKSHAY | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2019-09-01 |
| SHAPIRO, MENACHEM | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2023-07-03 |
| STEIN, SHALOM | Individual | CORPORATE OFFICER | — | 2019-09-01 |
Other facilities in TOMS RIVER
| Name | Overall | Beds |
|---|---|---|
| COMPLETE CARE AT BEY LEA, LLC | ★★★★★ | 120 |
| COMPLETE CARE AT GREEN ACRES | ★★★★★ | 167 |
| Hampton Ridge Healthcare and Rehabilitation | ★★★★★ | 204 |
| CHILDRENS SPECIALIZED HOSPITAL TOMS RIVER | ★★★★★ | 26 |
| COMMUNITY MEDICAL CENTER TCU | ★★★★★ | 25 |
Source: CMS Provider Data Catalog, Nursing Home Care Compare files (processed 2026-03-01). Citations show the 3 most recent inspection cycles.