Rochester Manor
40 WHITEHALL ROAD, ROCHESTER, NH 03867 · CCN 305024
Ratings
- Overall
- ★★☆☆☆ 2
- Health inspection
- ★★☆☆☆ 2
- Quality measures
- ★★★☆☆ 3
- Staffing
- ★★☆☆☆ 2
Facility
- Ownership type
- For profit - Limited Liability company
- Certified beds
- 108
- Avg residents/day
- 82.6
- Phone
- 6033327711
Inspection history vs New Hampshire & national averages
Cycle 1 is the most recent standard health inspection. Lower total deficiency counts are better.
| Cycle | Inspection date | This facility | New Hampshire avg | National avg | vs state |
|---|---|---|---|---|---|
| 1 | 2025-06-06 | 10 | 4.0 | 9.5 | +6.0 worse |
| 2 | 2024-04-03 | 1 | 4.5 | 9.8 | -3.5 better |
| 3 | 2023-03-24 | 4 | 5.6 | 9.3 | -1.6 better |
Cycle 1 deficiencies by category
| Category | Deficiencies |
|---|---|
| Abuse, neglect, exploitation | 3 |
| Quality of life and care | 1 |
| Resident assessment and care planning | 3 |
| Resident rights | 2 |
| Infection control | 1 |
Staffing (hours per resident per day)
| Metric | This facility | Turnover |
|---|---|---|
| Total nurse staffing (reported) | 3.00 | 45.6% |
| RN staffing (reported) | 0.72 | 36.8% |
| Total nurse staffing (adjusted) | 3.07 | — |
Fines & penalties
- Total fines
- $7,901
- Number of fines
- 1
- Number of penalties
- 1
- Payment denials
- 0
Chain
- Chain
- GENESIS HEALTHCARE
- Facilities in chain
- 193
- Chain avg overall
- 2.40 / 5
Inspection citations (15)1 actual harm
- DF0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.2026-01-14 · Health · corrected 2026-03-06
Potential for more than minimal harm
- DF0610Respond appropriately to all alleged violations.2026-01-14 · Health · corrected 2026-03-06
Potential for more than minimal harm
- DF0628Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.2026-01-14 · Health · corrected 2026-03-06
Potential for more than minimal harm
- DF0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.2026-01-14 · Health · corrected 2026-03-06
Potential for more than minimal harm
- DF0585Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.2025-06-06 · Health · corrected 2025-07-25
Potential for more than minimal harm
- DF0610Respond appropriately to all alleged violations.2025-06-06 · Health · corrected 2025-07-25
Potential for more than minimal harm
- DF0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.2025-06-06 · Health · corrected 2025-07-25
Potential for more than minimal harm
- DF0658Ensure services provided by the nursing facility meet professional standards of quality.2025-06-06 · Health · corrected 2025-07-25
Potential for more than minimal harm
- DF0699Provide care or services that was trauma informed and/or culturally competent.2025-06-06 · Health · corrected 2025-07-25
Potential for more than minimal harm
- DF0880Provide and implement an infection prevention and control program.2025-06-06 · Health · corrected 2025-07-25
Potential for more than minimal harm
- DF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2024-04-03 · Health · corrected 2024-05-06
Potential for more than minimal harm
- DF0583Keep residents' personal and medical records private and confidential.2023-03-24 · Health · corrected 2023-05-01
Potential for more than minimal harm
- GF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2023-03-24 · Health · corrected 2023-03-24
Actual harm
- DF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2023-03-24 · Health · corrected 2023-05-01
Potential for more than minimal harm
- DF0881Implement a program that monitors antibiotic use.2023-03-24 · Health · corrected 2023-05-01
Potential for more than minimal harm
Ownership
| Owner | Type | Role | Percent | Since |
|---|---|---|---|---|
| SUMMIT CARE LLC | Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 100% | 2015-07-10 |
| FC-GEN OPERATIONS INVESTMENT LLC | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | — | 2015-07-10 |
| GEN OPERATIONS I LLC | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | — | 2015-07-10 |
| GEN OPERATIONS II LLC | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | — | 2015-07-01 |
| GENESIS HEALTHCARE INC | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | — | 2015-07-10 |
| GENESIS HEALTHCARE LLC | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | — | 2015-07-10 |
| HCCF MANAGEMENT GROUP XI LLC | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | — | 2015-07-10 |
| SKILLED HEALTHCARE LLC | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | — | 2015-07-10 |
| SUMMIT CARE PARENT LLC | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | — | 2015-07-10 |
| SUN HEALTHCARE GROUP INC | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | — | 2015-07-10 |
| SUNDANCE REHABILITATION HOLDCO INC | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | — | 2016-01-01 |
| WELLTOWER OP LLC | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | — | 2024-06-01 |
| ZAC PROPERTIES XI LLC | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | — | 2015-07-10 |
| FISHMAN, STEVEN | Individual | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | — | 2015-07-10 |
| WHITMAN, ARNOLD | Individual | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | — | 2015-07-10 |
| MCCRACKEN, KATHLEEN | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2024-05-06 |
| RIZKALLA HANNA, MAGUED | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2018-01-01 |
| BERG, MICHAEL | Individual | CORPORATE OFFICER | — | 2015-12-01 |
| BRIDGEFORD, LAURA | Individual | CORPORATE OFFICER | — | 2024-04-01 |
| MENDELSON, AVI | Individual | CORPORATE OFFICER | — | 2024-04-01 |
Other facilities in ROCHESTER
| Name | Overall | Beds |
|---|---|---|
| BIRCH HEALTHCARE CENTER | ★★☆☆☆ | 79 |
Source: CMS Provider Data Catalog, Nursing Home Care Compare files (processed 2026-03-01). Citations show the 3 most recent inspection cycles.