COVENANT LIVING OF KEENE
100 WYMAN RD, KEENE, NH 03431 · CCN 305103
Ratings
- Overall
- ★★★☆☆ 3
- Health inspection
- ★★★★☆ 4
- Quality measures
- ★★☆☆☆ 2
- Staffing
- ★☆☆☆☆ 1
Facility
- Ownership type
- Non profit - Corporation
- Certified beds
- 20
- Avg residents/day
- 19.3
- Phone
- 6033523235
Inspection history vs New Hampshire & national averages
Cycle 1 is the most recent standard health inspection. Lower total deficiency counts are better.
| Cycle | Inspection date | This facility | New Hampshire avg | National avg | vs state |
|---|---|---|---|---|---|
| 1 | 2025-06-25 | 3 | 4.0 | 9.5 | -1.0 better |
| 2 | 2024-06-11 | 2 | 4.5 | 9.8 | -2.5 better |
| 3 | 2023-04-20 | 6 | 5.6 | 9.3 | +0.4 worse |
Cycle 1 deficiencies by category
| Category | Deficiencies |
|---|---|
| Resident assessment and care planning | 1 |
| Pharmacy service | 1 |
| Infection control | 1 |
Staffing (hours per resident per day)
| Metric | This facility | Turnover |
|---|---|---|
| Total nurse staffing (reported) | — | 47.2% |
| RN staffing (reported) | — | 36.4% |
| Total nurse staffing (adjusted) | — | — |
Fines & penalties
- Total fines
- $0
- Number of fines
- 0
- Number of penalties
- 0
- Payment denials
- 0
Chain
- Chain
- COVENANT LIVING
- Facilities in chain
- 15
- Chain avg overall
- 4.30 / 5
Inspection citations (11)
- BF0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.2025-06-25 · Health · corrected 2025-07-11
Potential for minimal harm
- DF0756Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.2025-06-25 · Health · corrected 2025-07-09
Potential for more than minimal harm
- EF0881Implement a program that monitors antibiotic use.2025-06-25 · Health · corrected 2025-07-10
Potential for more than minimal harm
- BF0641Ensure each resident receives an accurate assessment.2024-06-11 · Health · corrected 2024-06-28
Potential for minimal harm
- DF0758Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.2024-06-11 · Health · corrected 2024-06-27
Potential for more than minimal harm
- DF0607Develop and implement policies and procedures to prevent abuse, neglect, and theft.2023-04-20 · Health · corrected 2023-06-20
Potential for more than minimal harm
- EF0680Ensure the activities program is directed by a qualified professional.2023-04-20 · Health · corrected 2023-05-17
Potential for more than minimal harm
- EF0712Ensure that the resident and his/her doctor meet face-to-face at all required visits.2023-04-20 · Health · corrected 2023-05-10
Potential for more than minimal harm
- DF0758Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.2023-04-20 · Health · corrected 2023-06-23
Potential for more than minimal harm
- DF0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.2023-04-20 · Health · corrected 2023-05-16
Potential for more than minimal harm
- EF0946Provide training in compliance and ethics.2023-04-20 · Health · corrected 2023-05-20
Potential for more than minimal harm
Ownership
| Owner | Type | Role | Percent | Since |
|---|---|---|---|---|
| COVENANT LIVING COMMUNITIES & SERVICES | Organization | OPERATIONAL/MANAGERIAL CONTROL | — | 2022-02-08 |
| CUNLIFFE, TERRI | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2015-05-22 |
| JUSTIE, JEANNIE | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2020-09-20 |
| BUETTNER, KATHY | Individual | CORPORATE DIRECTOR | — | 2020-07-01 |
| CHRISTENSEN, PAMELA | Individual | CORPORATE DIRECTOR | — | 2021-07-01 |
| HOFFMAN, JANET | Individual | CORPORATE DIRECTOR | — | 2021-07-01 |
| KINCANNON, KURT | Individual | CORPORATE DIRECTOR | — | 2018-07-01 |
| MARTIN, ROBERT | Individual | CORPORATE DIRECTOR | — | 2018-07-01 |
| MEANS, JENNIFER | Individual | CORPORATE DIRECTOR | — | 2021-07-01 |
| PETERSON, LOANN | Individual | CORPORATE DIRECTOR | — | 2020-07-01 |
| REPPE, DIXIE | Individual | CORPORATE DIRECTOR | — | 2020-07-01 |
| SLECHTA, TODD | Individual | CORPORATE DIRECTOR | — | 2022-07-01 |
| VANOVER, ANDREW | Individual | CORPORATE DIRECTOR | — | 2021-07-01 |
| CREANEY, JANET | Individual | CORPORATE OFFICER | — | 2020-07-24 |
| CUNLIFFE, TERRI | Individual | CORPORATE OFFICER | — | 2015-05-22 |
| FLEWELLEN, LORENE | Individual | CORPORATE OFFICER | — | 2022-04-29 |
| JUSTIE, JEANNIE | Individual | CORPORATE OFFICER | — | 2020-09-20 |
| MANLOVE, MATT | Individual | CORPORATE OFFICER | — | 2020-07-24 |
| BURDETT, GREGG | Individual | W-2 MANAGING EMPLOYEE | — | 2018-09-17 |
| CUNLIFFE, TERRI | Individual | W-2 MANAGING EMPLOYEE | — | 2015-05-22 |
| JUSTIE, JEANNIE | Individual | W-2 MANAGING EMPLOYEE | — | 2020-09-20 |
| MALZAHN, ELIZABETH | Individual | W-2 MANAGING EMPLOYEE | — | 2014-05-22 |
| PARTIN, KARYN | Individual | W-2 MANAGING EMPLOYEE | — | 2022-03-14 |
Other facilities in KEENE
| Name | Overall | Beds |
|---|---|---|
| LANGDON PLACE OF KEENE | ★★★☆☆ | 25 |
| KEENE CENTER, GENESIS HEALTHCARE | ★★★☆☆ | 106 |
| ALPINE HEALTHCARE CENTER | ★☆☆☆☆ | 85 |
Source: CMS Provider Data Catalog, Nursing Home Care Compare files (processed 2026-03-01). Citations show the 3 most recent inspection cycles.