Heritage of Bel Air
1203 North 13th Street, Norfolk, NE 68701 · CCN 285089
Ratings
- Overall
- ★★★★☆ 4
- Health inspection
- ★★★☆☆ 3
- Quality measures
- ★★★★★ 5
- Staffing
- ★★★★☆ 4
Facility
- Ownership type
- Non profit - Corporation
- Certified beds
- 108
- Avg residents/day
- 98.9
- Phone
- 4023714991
Inspection history vs Nebraska & national averages
Cycle 1 is the most recent standard health inspection. Lower total deficiency counts are better.
| Cycle | Inspection date | This facility | Nebraska avg | National avg | vs state |
|---|---|---|---|---|---|
| 1 | 2025-07-31 | 4 | 6.7 | 9.5 | -2.7 better |
| 2 | 2024-07-30 | 3 | 6.1 | 9.8 | -3.1 better |
| 3 | 2023-07-25 | 4 | 5.4 | 9.3 | -1.4 better |
Cycle 1 deficiencies by category
| Category | Deficiencies |
|---|---|
| Nutrition and dietary | 2 |
| Pharmacy service | 1 |
| Infection control | 1 |
Staffing (hours per resident per day)
| Metric | This facility | Turnover |
|---|---|---|
| Total nurse staffing (reported) | 4.12 | 33.6% |
| RN staffing (reported) | 0.63 | 33.3% |
| Total nurse staffing (adjusted) | 4.59 | — |
Fines & penalties
- Total fines
- $0
- Number of fines
- 0
- Number of penalties
- 0
- Payment denials
- 0
Chain
- Chain
- VETTER SENIOR LIVING
- Facilities in chain
- 22
- Chain avg overall
- 4.30 / 5
Inspection citations (11)1 actual harm
- DF0759Ensure medication error rates are not 5 percent or greater.2025-07-31 · Health · corrected 2025-09-08
Potential for more than minimal harm
- EF0804Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.2025-07-31 · Health · corrected 2025-09-08
Potential for more than minimal harm
- FF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2025-07-31 · Health · corrected 2025-09-08
Potential for more than minimal harm
- DF0880Provide and implement an infection prevention and control program.2025-07-31 · Health · corrected 2025-09-08
Potential for more than minimal harm
- DF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2024-07-30 · Health · corrected 2024-09-06
Potential for more than minimal harm
- DF0757Ensure each resident’s drug regimen must be free from unnecessary drugs.2024-07-30 · Health · corrected 2024-09-06
Potential for more than minimal harm
- DF0880Provide and implement an infection prevention and control program.2024-07-30 · Health · corrected 2024-09-06
Potential for more than minimal harm
- DF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2023-07-25 · Health · corrected 2023-08-22
Potential for more than minimal harm
- GF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2023-07-25 · Health · corrected 2023-08-22
Actual harm
- DF0757Ensure each resident’s drug regimen must be free from unnecessary drugs.2023-07-25 · Health · corrected 2023-08-22
Potential for more than minimal harm
- DF0880Provide and implement an infection prevention and control program.2023-07-25 · Health · corrected 2023-08-22
Potential for more than minimal harm
Ownership
| Owner | Type | Role | Percent | Since |
|---|---|---|---|---|
| VETTER SENIOR LIVING | Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 100% | 2016-12-23 |
| VETTER SENIOR LIVING | Organization | OPERATIONAL/MANAGERIAL CONTROL | — | 2016-12-23 |
| VSL VETTER HEALTH SERVICES LLC | Organization | OPERATIONAL/MANAGERIAL CONTROL | — | 2017-07-01 |
| HIRSCHMAN, BRYON | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2017-07-01 |
| STUHR, BRIAN | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2017-07-01 |
| VANEKEREN, GLENN | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2017-07-01 |
| VETTER, ELDORA | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2017-07-01 |
| VETTER, JACK | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2017-07-01 |
| ZAMORA, TRACY | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2017-07-01 |
| STUHR, BRIAN | Individual | CORPORATE OFFICER | — | 2017-06-15 |
| VANEKEREN, GLENN | Individual | CORPORATE OFFICER | — | 2017-06-15 |
| VETTER, ELDORA | Individual | CORPORATE OFFICER | — | 2017-06-15 |
| VETTER, JACK | Individual | CORPORATE OFFICER | — | 2017-06-15 |
| HIRSCHMAN, BRYON | Individual | CONTRACTED MANAGING EMPLOYEE | — | 2017-07-01 |
| STUHR, BRIAN | Individual | CONTRACTED MANAGING EMPLOYEE | — | 2017-07-01 |
| VANEKEREN, GLENN | Individual | CONTRACTED MANAGING EMPLOYEE | — | 2017-07-01 |
| VETTER, ELDORA | Individual | CONTRACTED MANAGING EMPLOYEE | — | 2017-07-01 |
| VETTER, JACK | Individual | CONTRACTED MANAGING EMPLOYEE | — | 2017-07-01 |
| ZAMORA, TRACY | Individual | CONTRACTED MANAGING EMPLOYEE | — | 2017-07-01 |
Other facilities in Norfolk
| Name | Overall | Beds |
|---|---|---|
| St. Joseph's Rehabilitation and Care Center | ★★☆☆☆ | 83 |
Source: CMS Provider Data Catalog, Nursing Home Care Compare files (processed 2026-03-01). Citations show the 3 most recent inspection cycles.