White Oak Manor-Shelby
401 N Morgan Street, Shelby, NC 28150 · CCN 345171
Ratings
- Overall
- ★★☆☆☆ 2
- Health inspection
- ★★☆☆☆ 2
- Quality measures
- ★★★☆☆ 3
- Staffing
- ★★☆☆☆ 2
Facility
- Ownership type
- For profit - Corporation
- Certified beds
- 160
- Avg residents/day
- 101.7
- Phone
- 7044827326
Inspection history vs North Carolina & national averages
Cycle 1 is the most recent standard health inspection. Lower total deficiency counts are better.
| Cycle | Inspection date | This facility | North Carolina avg | National avg | vs state |
|---|---|---|---|---|---|
| 1 | 2025-08-28 | 4 | 5.6 | 9.5 | -1.6 better |
| 2 | 2024-05-23 | 10 | 7.2 | 9.8 | +2.8 worse |
| 3 | 2023-02-28 | 3 | 7.4 | 9.3 | -4.4 better |
Cycle 1 deficiencies by category
| Category | Deficiencies |
|---|---|
| Quality of life and care | 1 |
| Resident assessment and care planning | 2 |
| Resident rights | 1 |
Staffing (hours per resident per day)
| Metric | This facility | Turnover |
|---|---|---|
| Total nurse staffing (reported) | 4.12 | 64.6% |
| RN staffing (reported) | 0.38 | 72.7% |
| Total nurse staffing (adjusted) | 4.37 | — |
Fines & penalties
- Total fines
- $42,637
- Number of fines
- 4
- Number of penalties
- 5
- Payment denials
- 1
Chain
- Chain
- WHITE OAK MANAGEMENT
- Facilities in chain
- 14
- Chain avg overall
- 3.40 / 5
Inspection citations (17)2 immediate jeopardy2 actual harm
- EF0641Ensure each resident receives an accurate assessment.2025-08-28 · Health · corrected 2025-09-17
Potential for more than minimal harm
- DF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2025-08-28 · Health · corrected 2025-09-17
Potential for more than minimal harm
- DF0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.2025-07-23 · Health · corrected 2025-08-28
Potential for more than minimal harm
- GF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2025-07-23 · Health · corrected 2025-08-28
Actual harm
- DF0677Provide care and assistance to perform activities of daily living for any resident who is unable.2024-10-21 · Health · corrected 2024-11-15
Potential for more than minimal harm
- FF0880Provide and implement an infection prevention and control program.2024-10-21 · Health · corrected 2024-11-15
Potential for more than minimal harm
- FF0882Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.2024-10-21 · Health · corrected 2024-11-15
Potential for more than minimal harm
- DF0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.2024-05-23 · Health · corrected 2024-06-21
Potential for more than minimal harm
- DF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2024-05-23 · Health · corrected 2024-06-21
Potential for more than minimal harm
- DF0658Ensure services provided by the nursing facility meet professional standards of quality.2024-05-23 · Health · corrected 2024-06-21
Potential for more than minimal harm
- EF0679Provide activities to meet all resident's needs.2024-05-23 · Health · corrected 2024-06-21
Potential for more than minimal harm
- GF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2024-05-23 · Health · corrected 2024-06-21
Actual harm
- EF0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.2024-05-23 · Health · corrected 2024-06-21
Potential for more than minimal harm
- EF0809Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.2024-05-23 · Health · corrected 2024-06-21
Potential for more than minimal harm
- JF0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.2023-02-28 · Health · corrected 2023-03-24
Immediate jeopardy
- JF0610Respond appropriately to all alleged violations.2023-02-28 · Health · corrected 2023-03-24
Immediate jeopardy
- DF0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.2023-02-28 · Health · corrected 2023-03-24
Potential for more than minimal harm
Ownership
No ownership records.
Other facilities in Shelby
| Name | Overall | Beds |
|---|---|---|
| Peak Resources- Shelby | ★★★☆☆ | 100 |
| Cleveland Pines | ★★★☆☆ | 120 |
Source: CMS Provider Data Catalog, Nursing Home Care Compare files (processed 2026-03-01). Citations show the 3 most recent inspection cycles.