Westwood Hills Nursing and Rehabilitation Center
1016 Fletcher Street, Wilkesboro, NC 28697 · CCN 345205
Ratings
- Overall
- ★★★★☆ 4
- Health inspection
- ★★★★☆ 4
- Quality measures
- ★★★★☆ 4
- Staffing
- ★★★☆☆ 3
Facility
- Ownership type
- For profit - Limited Liability company
- Certified beds
- 176
- Avg residents/day
- 118.5
- Phone
- 3366679261
Inspection history vs North Carolina & national averages
Cycle 1 is the most recent standard health inspection. Lower total deficiency counts are better.
| Cycle | Inspection date | This facility | North Carolina avg | National avg | vs state |
|---|---|---|---|---|---|
| 1 | 2025-11-19 | 2 | 5.6 | 9.5 | -3.6 better |
| 2 | 2024-08-21 | 3 | 7.2 | 9.8 | -4.2 better |
| 3 | 2023-07-25 | 6 | 7.4 | 9.3 | -1.4 better |
Cycle 1 deficiencies by category
| Category | Deficiencies |
|---|---|
| Abuse, neglect, exploitation | 1 |
| Nutrition and dietary | 1 |
Staffing (hours per resident per day)
| Metric | This facility | Turnover |
|---|---|---|
| Total nurse staffing (reported) | 2.96 | 36.8% |
| RN staffing (reported) | 0.72 | 33.3% |
| Total nurse staffing (adjusted) | 3.44 | — |
Fines & penalties
- Total fines
- $8,648
- Number of fines
- 1
- Number of penalties
- 1
- Payment denials
- 0
Chain
- Chain
- PRINCIPLE LONG TERM CARE
- Facilities in chain
- 44
- Chain avg overall
- 3.10 / 5
Inspection citations (11)2 actual harm
- DF0602Protect each resident from the wrongful use of the resident's belongings or money.2025-11-19 · Health · corrected 2025-09-16
Potential for more than minimal harm
- DF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2025-11-19 · Health · corrected 2025-12-10
Potential for more than minimal harm
- DF0578Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.2024-08-21 · Health · corrected 2024-09-18
Potential for more than minimal harm
- DF0690Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.2024-08-21 · Health · corrected 2024-09-18
Potential for more than minimal harm
- FF0880Provide and implement an infection prevention and control program.2024-08-21 · Health · corrected 2024-09-18
Potential for more than minimal harm
- GF0604Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.2023-07-25 · Health · corrected 2023-08-22
Actual harm
- GF0607Develop and implement policies and procedures to prevent abuse, neglect, and theft.2023-07-25 · Health · corrected 2023-08-22
Actual harm
- DF0641Ensure each resident receives an accurate assessment.2023-07-25 · Health · corrected 2023-08-22
Potential for more than minimal harm
- DF0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.2023-07-25 · Health · corrected 2023-08-22
Potential for more than minimal harm
- DF0837Establish a governing body that is legally responsible for establishing and implementing policies for managing and operating the facility and appoints a properly licensed administrator responsible for managing the facility.2023-07-25 · Health · corrected 2023-08-22
Potential for more than minimal harm
- DF0867Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.2023-07-25 · Health · corrected 2023-08-22
Potential for more than minimal harm
Ownership
| Owner | Type | Role | Percent | Since |
|---|---|---|---|---|
| PRINCIPLE LONG TERM CARE, INC. | Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 50% | 2011-01-01 |
| PRINCIPLE IT SERVICES, INC. | Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 50% | 2011-01-01 |
| HILL, ROBERT | Individual | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | 21% | 2011-01-01 |
| HILL, STEPHEN | Individual | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | 20% | 2011-01-01 |
| HILL, RAYMOND | Individual | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | 18% | 2011-01-01 |
| PRINCIPLE LONG TERM CARE, INC. | Organization | OPERATIONAL/MANAGERIAL CONTROL | — | 2011-01-01 |
| HILL, ROGER | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2011-01-01 |
| BOICE, GALE | Individual | CORPORATE OFFICER | — | 2018-03-05 |
| JOHNSON, DIANNE | Individual | CORPORATE OFFICER | — | 2011-01-01 |
Other facilities in Wilkesboro
| Name | Overall | Beds |
|---|---|---|
| Ridge Valley Center for Nursing and Rehabilitation | ★☆☆☆☆ | 120 |
Source: CMS Provider Data Catalog, Nursing Home Care Compare files (processed 2026-03-01). Citations show the 3 most recent inspection cycles.