Starfile / North Carolina

The Citadel Mooresville

550 Glenwood Drive, Mooresville, NC 28115 · CCN 345283

Abuse icon

Inspection history vs North Carolina & national averages

Cycle 1 is the most recent standard health inspection. Lower total deficiency counts are better.

Cycle 1 deficiencies by category

Staffing (hours per resident per day)

Fines & penalties

Total fines

$200,335

Number of fines

2

Number of penalties

3

Payment denials

1

Chain

Chain

SIMCHA HYMAN & NAFTALI ZANZIPER

Facilities in chain

94

Chain avg overall

2.30 / 5

Inspection citations (49)4 immediate jeopardy5 actual harm

1. DF0644Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.2025-05-15 · Health · corrected 2025-05-17

   Potential for more than minimal harm

2. DF0690Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.2025-05-15 · Health · corrected 2025-05-17

   Potential for more than minimal harm

3. DF0695Provide safe and appropriate respiratory care for a resident when needed.2025-05-15 · Health · corrected 2025-05-17

   Potential for more than minimal harm

4. FF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2025-05-15 · Health · corrected 2025-05-17

   Potential for more than minimal harm

5. DF0880Provide and implement an infection prevention and control program.2025-05-15 · Health · corrected 2025-05-17

   Potential for more than minimal harm

6. JF0580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.2025-04-08 · Health · corrected 2025-05-15

   Immediate jeopardy

7. GF0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.2025-04-08 · Health · corrected 2025-05-15

   Actual harm

8. JF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2025-04-08 · Health · corrected 2025-05-15

   Immediate jeopardy

9. DF0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.2024-02-01 · Health · corrected 2024-03-05

   Potential for more than minimal harm

10. DF0554Allow residents to self-administer drugs if determined clinically appropriate.2024-02-01 · Health · corrected 2024-03-05

    Potential for more than minimal harm

11. JF0602Protect each resident from the wrongful use of the resident's belongings or money.2024-02-01 · Health · corrected 2024-03-05

    Immediate jeopardy

12. KF0607Develop and implement policies and procedures to prevent abuse, neglect, and theft.2024-02-01 · Health · corrected 2024-03-05

    Immediate jeopardy

13. DF0641Ensure each resident receives an accurate assessment.2024-02-01 · Health · corrected 2024-03-05

    Potential for more than minimal harm

14. DF0661Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge.2024-02-01 · Health · corrected 2024-03-05

    Potential for more than minimal harm

15. DF0677Provide care and assistance to perform activities of daily living for any resident who is unable.2024-02-01 · Health · corrected 2024-03-05

    Potential for more than minimal harm

16. DF0688Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.2024-02-01 · Health · corrected 2024-03-05

    Potential for more than minimal harm

17. EF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2024-02-01 · Health · corrected 2024-03-05

    Potential for more than minimal harm

18. DF0759Ensure medication error rates are not 5 percent or greater.2024-02-01 · Health · corrected 2024-03-05

    Potential for more than minimal harm

19. EF0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.2024-02-01 · Health · corrected 2024-03-05

    Potential for more than minimal harm

20. FF0801Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.2024-02-01 · Health · corrected 2024-03-05

    Potential for more than minimal harm

21. EF0804Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.2024-02-01 · Health · corrected 2024-03-05

    Potential for more than minimal harm

22. DF0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.2024-02-01 · Health · corrected 2024-03-05

    Potential for more than minimal harm

23. EF0867Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.2024-02-01 · Health · corrected 2024-03-05

    Potential for more than minimal harm

24. DF0883Develop and implement policies and procedures for flu and pneumonia vaccinations.2024-02-01 · Health · corrected 2024-03-05

    Potential for more than minimal harm

25. DF0887Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.2024-02-01 · Health · corrected 2024-03-05

    Potential for more than minimal harm

26. GF0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.2022-07-15 · Health · corrected 2022-08-12

    Actual harm

27. GF0561Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.2022-07-15 · Health · corrected 2022-08-12

    Actual harm

28. EF0565Honor the resident's right to organize and participate in resident/family groups in the facility.2022-07-15 · Health · corrected 2022-08-12

    Potential for more than minimal harm

29. EF0578Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.2022-07-15 · Health · corrected 2022-08-12

    Potential for more than minimal harm

30. DF0583Keep residents' personal and medical records private and confidential.2022-07-15 · Health · corrected 2022-08-12

    Potential for more than minimal harm

31. BF0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.2022-07-15 · Health · corrected 2022-08-12

    Potential for minimal harm

32. DF0585Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.2022-07-15 · Health · corrected 2022-08-12

    Potential for more than minimal harm

33. DF0622Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.2022-07-15 · Health · corrected 2022-08-12

    Potential for more than minimal harm

34. DF0641Ensure each resident receives an accurate assessment.2022-07-15 · Health · corrected 2022-08-12

    Potential for more than minimal harm

35. DF0655Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted2022-07-15 · Health · corrected 2022-08-12

    Potential for more than minimal harm

36. DF0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.2022-07-15 · Health · corrected 2022-08-12

    Potential for more than minimal harm

37. DF0658Ensure services provided by the nursing facility meet professional standards of quality.2022-07-15 · Health · corrected 2022-08-12

    Potential for more than minimal harm

38. GF0677Provide care and assistance to perform activities of daily living for any resident who is unable.2022-07-15 · Health · corrected 2022-08-12

    Actual harm

39. DF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2022-07-15 · Health · corrected 2022-08-12

    Potential for more than minimal harm

40. DF0690Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.2022-07-15 · Health · corrected 2022-08-12

    Potential for more than minimal harm

41. EF0695Provide safe and appropriate respiratory care for a resident when needed.2022-07-15 · Health · corrected 2022-08-12

    Potential for more than minimal harm

42. EF0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.2022-07-15 · Health · corrected 2022-08-12

    Potential for more than minimal harm

43. DF0806Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.2022-07-15 · Health · corrected 2022-08-12

    Potential for more than minimal harm

44. DF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2022-07-15 · Health · corrected 2022-08-12

    Potential for more than minimal harm

45. FF0814Dispose of garbage and refuse properly.2022-07-15 · Health · corrected 2022-08-12

    Potential for more than minimal harm

46. GF0867Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.2022-07-15 · Health · corrected 2022-08-12

    Actual harm

47. DF0880Provide and implement an infection prevention and control program.2022-07-15 · Health · corrected 2022-08-12

    Potential for more than minimal harm

48. DF0914Provide bedrooms that don't allow residents to see each other when privacy is needed.2022-07-15 · Health · corrected 2022-08-12

    Potential for more than minimal harm

49. DF0919Make sure that a working call system is available in each resident's bathroom and bathing area.2022-07-15 · Health · corrected 2022-08-12

    Potential for more than minimal harm

Ownership

Other facilities in Mooresville

Source: CMS Provider Data Catalog, Nursing Home Care Compare files (processed 2026-03-01). Citations show the 3 most recent inspection cycles.