Royal Park Rehabilitation & Health Center
2700 Roal Commons Lane, Matthews, NC 28105 · CCN 345026
Ratings
- Overall
- ★★☆☆☆ 2
- Health inspection
- ★★☆☆☆ 2
- Quality measures
- ★★★☆☆ 3
- Staffing
- ★★☆☆☆ 2
Facility
- Ownership type
- For profit - Limited Liability company
- Certified beds
- 169
- Avg residents/day
- 139.6
- Phone
- 7048496990
Inspection history vs North Carolina & national averages
Cycle 1 is the most recent standard health inspection. Lower total deficiency counts are better.
| Cycle | Inspection date | This facility | North Carolina avg | National avg | vs state |
|---|---|---|---|---|---|
| 1 | 2025-12-05 | 8 | 5.6 | 9.5 | +2.4 worse |
| 2 | 2024-08-08 | 10 | 7.2 | 9.8 | +2.8 worse |
| 3 | 2023-03-10 | 7 | 7.4 | 9.3 | -0.4 better |
Cycle 1 deficiencies by category
| Category | Deficiencies |
|---|---|
| Quality of life and care | 2 |
| Resident assessment and care planning | 1 |
| Nutrition and dietary | 3 |
| Pharmacy service | 2 |
Staffing (hours per resident per day)
| Metric | This facility | Turnover |
|---|---|---|
| Total nurse staffing (reported) | 3.50 | 45.0% |
| RN staffing (reported) | 0.34 | 61.5% |
| Total nurse staffing (adjusted) | 3.54 | — |
Fines & penalties
- Total fines
- $52,201
- Number of fines
- 2
- Number of penalties
- 2
- Payment denials
- 0
Chain
- Chain
- LIBERTY SENIOR LIVING
- Facilities in chain
- 35
- Chain avg overall
- 2.60 / 5
Inspection citations (25)1 immediate jeopardy3 actual harm
- BF0641Ensure each resident receives an accurate assessment.2025-12-05 · Health · corrected 2025-12-16
Potential for minimal harm
- GF0690Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.2025-12-05 · Health · corrected 2025-12-16
Actual harm
- DF0693Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.2025-12-05 · Health · corrected 2025-12-16
Potential for more than minimal harm
- EF0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.2025-12-05 · Health · corrected 2025-12-16
Potential for more than minimal harm
- DF0759Ensure medication error rates are not 5 percent or greater.2025-12-05 · Health · corrected 2025-12-16
Potential for more than minimal harm
- EF0804Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.2025-12-05 · Health · corrected 2025-12-16
Potential for more than minimal harm
- DF0806Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.2025-12-05 · Health · corrected 2025-12-16
Potential for more than minimal harm
- EF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2025-12-05 · Health · corrected 2025-12-16
Potential for more than minimal harm
- DF0554Allow residents to self-administer drugs if determined clinically appropriate.2024-08-08 · Health · corrected 2024-08-13
Potential for more than minimal harm
- DF0880Provide and implement an infection prevention and control program.2024-08-08 · Health · corrected 2024-08-13
Potential for more than minimal harm
- DF0602Protect each resident from the wrongful use of the resident's belongings or money.2024-06-07 · Health · corrected 2023-12-02
Potential for more than minimal harm
- DF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2024-03-25 · Health · corrected 2024-04-11
Potential for more than minimal harm
- HF0679Provide activities to meet all resident's needs.2024-03-25 · Health · corrected 2024-04-11
Actual harm
- GF0687Provide appropriate foot care.2024-03-25 · Health · corrected 2024-04-11
Actual harm
- JF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2024-03-25 · Health · corrected 2024-02-17
Immediate jeopardy
- EF0804Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.2024-03-25 · Health · corrected 2024-04-11
Potential for more than minimal harm
- DF0810Provide special eating equipment and utensils for residents who need them and appropriate assistance.2024-03-25 · Health · corrected 2024-04-11
Potential for more than minimal harm
- EF0867Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.2024-03-25 · Health · corrected 2024-04-11
Potential for more than minimal harm
- DF0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.2023-10-04 · Health · corrected 2023-10-11
Potential for more than minimal harm
- EF0760Ensure that residents are free from significant medication errors.2023-10-04 · Health · corrected 2023-10-11
Potential for more than minimal harm
- DF0688Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.2023-03-10 · Health · corrected 2023-04-03
Potential for more than minimal harm
- EF0804Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.2023-03-10 · Health · corrected 2023-04-03
Potential for more than minimal harm
- EF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2023-03-10 · Health · corrected 2023-04-03
Potential for more than minimal harm
- EF0867Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.2023-03-10 · Health · corrected 2023-04-03
Potential for more than minimal harm
- DF0880Provide and implement an infection prevention and control program.2023-03-10 · Health · corrected 2023-04-03
Potential for more than minimal harm
Ownership
| Owner | Type | Role | Percent | Since |
|---|---|---|---|---|
| LONG TERM CARE MANAGEMENT SERVICES LLC | Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 100% | 2011-03-10 |
| RONALD B AND CYNTHIA J MCNEILL 2013 IRRV TR | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | — | 2025-04-01 |
| MCNEILL, JOHN | Individual | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | — | 2011-03-10 |
| MCNEILL, RONALD | Individual | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | — | 2011-03-10 |
| CALCUTT, JOESEPH V | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2025-04-01 |
| CLEMENTS, THAD | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2025-04-01 |
| JAMES, NICOLA | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2025-04-01 |
| MCNEILL, JOHN | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2011-03-10 |
| MCNEILL, RONALD | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2011-03-10 |
| WILSON, JEFFREY | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2025-04-01 |
| MCNEILL, JOHN | Individual | CORPORATE DIRECTOR | — | 2006-01-23 |
| MCNEILL, RONALD | Individual | CORPORATE DIRECTOR | — | 2006-01-23 |
| MILLER, ROBERT | Individual | CORPORATE DIRECTOR | — | 2024-09-01 |
| LIBERTY LONG TERM CARE LLC | Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST | — | 2003-04-01 |
| WILSON, JEFFREY | Individual | CORPORATE DIRECTOR | — | 2003-04-01 |
Other facilities in Matthews
| Name | Overall | Beds |
|---|---|---|
| Willowbrooke Court SC Ctr at Matthews Glen | ★★★★★ | 15 |
| Matthews Health & Rehab Center | ★☆☆☆☆ | 166 |
Source: CMS Provider Data Catalog, Nursing Home Care Compare files (processed 2026-03-01). Citations show the 3 most recent inspection cycles.