Pembroke Center
310 E Wardell Drive, Pembroke, NC 28372 · CCN 345409
Abuse icon
Ratings
- Overall
- ★☆☆☆☆ 1
- Health inspection
- ★☆☆☆☆ 1
- Quality measures
- ★★☆☆☆ 2
- Staffing
- ★☆☆☆☆ 1
Facility
- Ownership type
- For profit - Corporation
- Certified beds
- 84
- Avg residents/day
- 74.0
- Phone
- 9105211273
Inspection history vs North Carolina & national averages
Cycle 1 is the most recent standard health inspection. Lower total deficiency counts are better.
| Cycle | Inspection date | This facility | North Carolina avg | National avg | vs state |
|---|---|---|---|---|---|
| 1 | 2025-11-21 | 20 | 5.6 | 9.5 | +14.4 worse |
| 2 | 2024-11-20 | 10 | 7.2 | 9.8 | +2.8 worse |
| 3 | 2023-11-16 | 13 | 7.4 | 9.3 | +5.6 worse |
Cycle 1 deficiencies by category
| Category | Deficiencies |
|---|---|
| Abuse, neglect, exploitation | 2 |
| Quality of life and care | 5 |
| Resident assessment and care planning | 2 |
| Nursing and physician services | 1 |
| Resident rights | 3 |
| Pharmacy service | 5 |
| Administration | 1 |
| Infection control | 1 |
Staffing (hours per resident per day)
| Metric | This facility | Turnover |
|---|---|---|
| Total nurse staffing (reported) | 3.11 | 68.1% |
| RN staffing (reported) | 0.44 | 94.1% |
| Total nurse staffing (adjusted) | 2.72 | — |
Fines & penalties
- Total fines
- $79,765
- Number of fines
- 5
- Number of penalties
- 6
- Payment denials
- 1
Chain
- Chain
- GENESIS HEALTHCARE
- Facilities in chain
- 193
- Chain avg overall
- 2.40 / 5
Inspection citations (43)3 immediate jeopardy5 actual harm
- DF0760Ensure that residents are free from significant medication errors.2026-01-20 · Health · corrected 2026-01-27
Potential for more than minimal harm
- DF0558Reasonably accommodate the needs and preferences of each resident.2025-11-21 · Health · corrected 2026-01-20
Potential for more than minimal harm
- DF0580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.2025-11-21 · Health · corrected 2026-01-20
Potential for more than minimal harm
- DF0585Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.2025-11-21 · Health · corrected 2026-01-20
Potential for more than minimal harm
- DF0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.2025-11-21 · Health · corrected 2026-01-20
Potential for more than minimal harm
- DF0638Assure that each resident’s assessment is updated at least once every 3 months.2025-11-21 · Health · corrected 2026-01-20
Potential for more than minimal harm
- EF0658Ensure services provided by the nursing facility meet professional standards of quality.2025-11-21 · Health · corrected 2026-01-20
Potential for more than minimal harm
- DF0677Provide care and assistance to perform activities of daily living for any resident who is unable.2025-11-21 · Health · corrected 2026-01-20
Potential for more than minimal harm
- DF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2025-11-21 · Health · corrected 2026-01-20
Potential for more than minimal harm
- DF0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.2025-11-21 · Health · corrected 2026-01-20
Potential for more than minimal harm
- DF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2025-11-21 · Health · corrected 2025-09-10
Potential for more than minimal harm
- DF0692Provide enough food/fluids to maintain a resident's health.2025-11-21 · Health · corrected 2026-01-20
Potential for more than minimal harm
- DF0730Observe each nurse aide's job performance and give regular training.2025-11-21 · Health · corrected 2026-01-20
Potential for more than minimal harm
- EF0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.2025-11-21 · Health · corrected 2026-01-20
Potential for more than minimal harm
- DF0756Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.2025-11-21 · Health · corrected 2026-01-20
Potential for more than minimal harm
- DF0760Ensure that residents are free from significant medication errors.2025-11-21 · Health · corrected 2026-01-27
Potential for more than minimal harm
- EF0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.2025-11-21 · Health · corrected 2026-01-20
Potential for more than minimal harm
- EF0880Provide and implement an infection prevention and control program.2025-11-21 · Health · corrected 2026-01-20
Potential for more than minimal harm
- GF0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.2025-06-05 · Health · corrected 2025-05-28
Actual harm
- DF0849Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.2025-06-05 · Health · corrected 2025-06-07
Potential for more than minimal harm
- DF0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.2024-11-20 · Health · corrected 2024-12-18
Potential for more than minimal harm
- EF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2024-11-20 · Health · corrected 2024-12-18
Potential for more than minimal harm
- DF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2024-11-20 · Health · corrected 2024-12-18
Potential for more than minimal harm
- DF0725Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.2024-11-20 · Health · corrected 2024-12-18
Potential for more than minimal harm
- DF0727Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.2024-11-20 · Health · corrected 2024-12-18
Potential for more than minimal harm
- DF0756Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.2024-11-20 · Health · corrected 2024-12-18
Potential for more than minimal harm
- EF0757Ensure each resident’s drug regimen must be free from unnecessary drugs.2024-11-20 · Health · corrected 2024-12-18
Potential for more than minimal harm
- BF0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.2024-11-20 · Health · corrected 2024-12-18
Potential for minimal harm
- DF0849Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.2024-11-20 · Health · corrected 2024-12-18
Potential for more than minimal harm
- JF0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.2024-05-31 · Health · corrected 2024-05-18
Immediate jeopardy
- EF0677Provide care and assistance to perform activities of daily living for any resident who is unable.2023-11-16 · Health · corrected 2023-12-14
Potential for more than minimal harm
- EF0697Provide safe, appropriate pain management for a resident who requires such services.2023-11-16 · Health · corrected 2023-12-14
Potential for more than minimal harm
- DF0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.2023-11-16 · Health · corrected 2023-12-14
Potential for more than minimal harm
- EF0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.2023-11-16 · Health · corrected 2023-12-14
Potential for more than minimal harm
- EF0867Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.2023-11-16 · Health · corrected 2023-12-14
Potential for more than minimal harm
- DF0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.2023-09-07 · Health · corrected 2023-08-17
Potential for more than minimal harm
- DF0583Keep residents' personal and medical records private and confidential.2023-07-20 · Health · corrected 2023-08-17
Potential for more than minimal harm
- GF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2023-07-20 · Health · corrected 2023-08-17
Actual harm
- GF0867Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.2023-07-20 · Health · corrected 2023-08-17
Actual harm
- GF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2023-06-29 · Health · corrected 2023-08-17
Actual harm
- GF0867Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.2023-06-29 · Health · corrected 2023-08-17
Actual harm
- JF0580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.2023-05-31 · Health · corrected 2023-06-29
Immediate jeopardy
- JF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2023-05-31 · Health · corrected 2023-06-29
Immediate jeopardy
Ownership
| Owner | Type | Role | Percent | Since |
|---|---|---|---|---|
| SUNBRIDGE HEALTHCARE LLC | Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 100% | 2009-02-01 |
| FC GEN OPERATIONS INVESTMENT LLC | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | — | 2012-12-01 |
| GEN OPERATIONS I LLC | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | — | 2012-12-01 |
| GEN OPERATIONS II LLC | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | — | 2012-12-01 |
| GENESIS HEALTHCARE INC | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | — | 2015-02-02 |
| GENESIS HEALTHCARE LLC | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | — | 2012-12-01 |
| GENESIS HOLDINGS LLC | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | — | 2015-02-02 |
| HCCF MANAGEMENT GROUP XI LLC | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | — | 2024-12-01 |
| SUN HEALTHCARE GROUP, INC. | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | — | 2020-02-01 |
| WELLTOWER OP LLC | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | — | 2025-02-01 |
| ZAC PROPERTIES XI LLC | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | — | 2022-12-01 |
| FISHMAN, STEVEN | Individual | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | — | 2024-12-01 |
| WHITMAN, ARNOLD | Individual | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | — | 2024-12-01 |
| GENESIS ADMINISTRATIVE SERVICES LLC | Organization | OPERATIONAL/MANAGERIAL CONTROL | — | 2019-01-01 |
| POWERBACK REHABILITATION LLC | Organization | OPERATIONAL/MANAGERIAL CONTROL | — | 2019-01-01 |
| PARHAM, SYREETA | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2024-01-01 |
| SEDER, JEFFREY | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2024-01-01 |
| BERG, MICHAEL | Individual | CORPORATE OFFICER | — | 2012-12-01 |
| BRIDGEFORD, LAURA | Individual | CORPORATE OFFICER | — | 2024-01-01 |
| MENDELSON, AVI | Individual | CORPORATE OFFICER | — | 2024-01-01 |
Other facilities in Pembroke
| Name | Overall | Beds |
|---|
Source: CMS Provider Data Catalog, Nursing Home Care Compare files (processed 2026-03-01). Citations show the 3 most recent inspection cycles.