NC State Veterans Home - Black Mountain
62 Lake Eden Road, Black Mountain, NC 28711 · CCN 345558
Ratings
- Overall
- ★★★★☆ 4
- Health inspection
- ★★☆☆☆ 2
- Quality measures
- ★★★★★ 5
- Staffing
- ★★★★★ 5
Facility
- Ownership type
- For profit - Corporation
- Certified beds
- 100
- Avg residents/day
- 75.9
- Phone
- 8282576800
Inspection history vs North Carolina & national averages
Cycle 1 is the most recent standard health inspection. Lower total deficiency counts are better.
| Cycle | Inspection date | This facility | North Carolina avg | National avg | vs state |
|---|---|---|---|---|---|
| 1 | 2025-12-04 | 2 | 5.6 | 9.5 | -3.6 better |
| 2 | 2024-09-05 | 9 | 7.2 | 9.8 | +1.8 worse |
| 3 | 2023-05-12 | 9 | 7.4 | 9.3 | +1.6 worse |
Cycle 1 deficiencies by category
| Category | Deficiencies |
|---|---|
| Resident assessment and care planning | 1 |
| Infection control | 1 |
Staffing (hours per resident per day)
| Metric | This facility | Turnover |
|---|---|---|
| Total nurse staffing (reported) | 4.98 | 39.5% |
| RN staffing (reported) | 1.31 | 31.8% |
| Total nurse staffing (adjusted) | 5.06 | — |
Fines & penalties
- Total fines
- $240,964
- Number of fines
- 2
- Number of penalties
- 2
- Payment denials
- 0
Inspection citations (20)2 immediate jeopardy1 actual harm
- EF0645PASARR screening for Mental disorders or Intellectual Disabilities2025-12-04 · Health · corrected 2025-12-30
Potential for more than minimal harm
- DF0880Provide and implement an infection prevention and control program.2025-12-04 · Health · corrected 2025-12-30
Potential for more than minimal harm
- DF0607Develop and implement policies and procedures to prevent abuse, neglect, and theft.2025-02-19 · Health · corrected 2025-03-17
Potential for more than minimal harm
- EF0565Honor the resident's right to organize and participate in resident/family groups in the facility.2024-09-05 · Health · corrected 2024-10-01
Potential for more than minimal harm
- BF0572Give residents a notice of rights, rules, services and charges.2024-09-05 · Health · corrected 2024-10-01
Potential for minimal harm
- DF0582Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.2024-09-05 · Health · corrected 2024-10-01
Potential for more than minimal harm
- DF0583Keep residents' personal and medical records private and confidential.2024-09-05 · Health · corrected 2024-10-01
Potential for more than minimal harm
- GF0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.2024-09-05 · Health · corrected 2023-11-30
Actual harm
- DF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2024-09-05 · Health · corrected 2024-10-01
Potential for more than minimal harm
- EF0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.2024-09-05 · Health · corrected 2024-10-01
Potential for more than minimal harm
- EF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2024-09-05 · Health · corrected 2024-10-01
Potential for more than minimal harm
- EF0583Keep residents' personal and medical records private and confidential.2023-07-12 · Health · corrected 2023-08-10
Potential for more than minimal harm
- JF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2023-07-12 · Health · corrected 2023-08-10
Immediate jeopardy
- LF0725Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.2023-07-12 · Health · corrected 2023-08-10
Immediate jeopardy
- DF0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.2023-07-12 · Health · corrected 2023-08-10
Potential for more than minimal harm
- EF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2023-07-12 · Health · corrected 2023-08-10
Potential for more than minimal harm
- BF0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.2023-07-12 · Health · corrected 2023-08-10
Potential for minimal harm
- FF0867Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.2023-07-12 · Health · corrected 2023-08-10
Potential for more than minimal harm
- EF0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.2023-05-12 · Health · corrected 2023-08-10
Potential for more than minimal harm
- EF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2023-05-12 · Health · corrected 2023-08-10
Potential for more than minimal harm
Ownership
| Owner | Type | Role | Percent | Since |
|---|---|---|---|---|
| NC DEPT OF MILTARY AND VETERANS AFFAIRS NC DIVISION OF VETERAN AFF | Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 100% | 2012-10-01 |
| NC DEPT OF MILTARY AND VETERANS AFFAIRS NC DIVISION OF VETERAN AFF | Organization | OPERATIONAL/MANAGERIAL CONTROL | — | 2012-10-01 |
| BANKS, KATHLEEN | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2012-10-05 |
| JONES, BRANDEE | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2025-04-14 |
| STEPHENS, NICOLE | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2012-10-05 |
| BANKS, KATHLEEN | Individual | CORPORATE DIRECTOR | — | 2025-06-24 |
Other facilities in Black Mountain
| Name | Overall | Beds |
|---|---|---|
| Black Mountain Neuro-Medical Treatment Center | ★★★★★ | 163 |
| Highland Farms | ★★★★☆ | 60 |
| Mountain Ridge Health and Rehab | ★☆☆☆☆ | 97 |
Source: CMS Provider Data Catalog, Nursing Home Care Compare files (processed 2026-03-01). Citations show the 3 most recent inspection cycles.