Inn at Quail Haven Village
155 Blake Boulevard, Pinehurst, NC 28374 · CCN 345518
Abuse icon
Ratings
- Overall
- ★★☆☆☆ 2
- Health inspection
- ★★☆☆☆ 2
- Quality measures
- ★★☆☆☆ 2
- Staffing
- ★★★★☆ 4
Facility
- Ownership type
- For profit - Limited Liability company
- Certified beds
- 35
- Avg residents/day
- 45.4
- Phone
- 9102952294
Inspection history vs North Carolina & national averages
Cycle 1 is the most recent standard health inspection. Lower total deficiency counts are better.
| Cycle | Inspection date | This facility | North Carolina avg | National avg | vs state |
|---|---|---|---|---|---|
| 1 | 2025-06-19 | 4 | 5.6 | 9.5 | -1.6 better |
| 2 | 2024-06-05 | 2 | 7.2 | 9.8 | -5.2 better |
| 3 | 2023-03-23 | 14 | 7.4 | 9.3 | +6.6 worse |
Cycle 1 deficiencies by category
| Category | Deficiencies |
|---|---|
| Abuse, neglect, exploitation | 1 |
| Quality of life and care | 1 |
| Nutrition and dietary | 1 |
| Infection control | 1 |
Staffing (hours per resident per day)
| Metric | This facility | Turnover |
|---|---|---|
| Total nurse staffing (reported) | 4.17 | 36.5% |
| RN staffing (reported) | 0.61 | 50.0% |
| Total nurse staffing (adjusted) | 4.22 | — |
Fines & penalties
- Total fines
- $10,517
- Number of fines
- 2
- Number of penalties
- 2
- Payment denials
- 0
Chain
- Chain
- LIBERTY SENIOR LIVING
- Facilities in chain
- 35
- Chain avg overall
- 2.60 / 5
Inspection citations (20)1 actual harm
- DF0602Protect each resident from the wrongful use of the resident's belongings or money.2025-06-19 · Health · corrected 2025-07-07
Potential for more than minimal harm
- DF0700Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.2025-06-19 · Health · corrected 2025-07-07
Potential for more than minimal harm
- EF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2025-06-19 · Health · corrected 2025-07-07
Potential for more than minimal harm
- DF0880Provide and implement an infection prevention and control program.2025-06-19 · Health · corrected 2025-07-07
Potential for more than minimal harm
- DF0602Protect each resident from the wrongful use of the resident's belongings or money.2024-06-05 · Health · corrected 2023-11-21
Potential for more than minimal harm
- DF0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.2024-06-05 · Health · corrected 2024-06-13
Potential for more than minimal harm
- EF0565Honor the resident's right to organize and participate in resident/family groups in the facility.2023-03-23 · Health · corrected 2023-04-11
Potential for more than minimal harm
- BF0623Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.2023-03-23 · Health · corrected 2023-04-11
Potential for minimal harm
- BF0641Ensure each resident receives an accurate assessment.2023-03-23 · Health · corrected 2023-04-11
Potential for minimal harm
- DF0677Provide care and assistance to perform activities of daily living for any resident who is unable.2023-03-23 · Health · corrected 2023-04-11
Potential for more than minimal harm
- DF0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.2023-03-23 · Health · corrected 2023-04-11
Potential for more than minimal harm
- GF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2023-03-23 · Health · corrected 2023-04-11
Actual harm
- DF0692Provide enough food/fluids to maintain a resident's health.2023-03-23 · Health · corrected 2023-04-11
Potential for more than minimal harm
- DF0695Provide safe and appropriate respiratory care for a resident when needed.2023-03-23 · Health · corrected 2023-04-11
Potential for more than minimal harm
- DF0697Provide safe, appropriate pain management for a resident who requires such services.2023-03-23 · Health · corrected 2023-04-11
Potential for more than minimal harm
- FF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2023-03-23 · Health · corrected 2023-04-11
Potential for more than minimal harm
- DF0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.2023-03-23 · Health · corrected 2023-04-11
Potential for more than minimal harm
- EF0867Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.2023-03-23 · Health · corrected 2023-04-11
Potential for more than minimal harm
- DF0880Provide and implement an infection prevention and control program.2023-03-23 · Health · corrected 2023-04-11
Potential for more than minimal harm
- DF0947Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.2023-03-23 · Health · corrected 2023-04-11
Potential for more than minimal harm
Ownership
| Owner | Type | Role | Percent | Since |
|---|---|---|---|---|
| MCNEILL, JOHN | Individual | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 50% | 2013-11-18 |
| MCNEILL, RONALD | Individual | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 50% | 2013-11-18 |
| BORK, MATTHEW | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2020-05-04 |
| CALCUTT, JOESEPH V | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2013-11-18 |
| MCNEILL, RONALD | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2013-11-18 |
| WILSON, JEFFREY | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2013-11-18 |
| MILLER, ROBERT | Individual | CORPORATE DIRECTOR | — | 2024-09-01 |
| PURIFOY, PENNY | Individual | CORPORATE DIRECTOR | — | 2013-11-18 |
| HOFSTETTER, CRYSTAL | Individual | W-2 MANAGING EMPLOYEE | — | 2022-03-23 |
Other facilities in Pinehurst
| Name | Overall | Beds |
|---|---|---|
| Saint Joseph of the Pines Health Center | ★★★★★ | 176 |
| The Greens at Pinehurst Rehabilitation & Living Ce | ★★★☆☆ | 120 |
| Pinehurst Healthcare & Rehabilitation Center | ★★★☆☆ | 144 |
Source: CMS Provider Data Catalog, Nursing Home Care Compare files (processed 2026-03-01). Citations show the 3 most recent inspection cycles.