Highfield Nursing and Rehabilitation
6590 Tryon Road, Cary, NC 27518 · CCN 345403
Ratings
- Overall
- ★☆☆☆☆ 1
- Health inspection
- ★☆☆☆☆ 1
- Quality measures
- ★★★☆☆ 3
- Staffing
- ★★★☆☆ 3
Facility
- Ownership type
- For profit - Limited Liability company
- Certified beds
- 120
- Avg residents/day
- 94.0
- Phone
- 9198518000
Inspection history vs North Carolina & national averages
Cycle 1 is the most recent standard health inspection. Lower total deficiency counts are better.
| Cycle | Inspection date | This facility | North Carolina avg | National avg | vs state |
|---|---|---|---|---|---|
| 1 | 2024-11-22 | 5 | 5.6 | 9.5 | -0.6 better |
| 2 | 2023-11-08 | 13 | 7.2 | 9.8 | +5.8 worse |
| 3 | 2022-07-14 | 7 | 7.4 | 9.3 | -0.4 better |
Cycle 1 deficiencies by category
| Category | Deficiencies |
|---|---|
| Quality of life and care | 2 |
| Resident assessment and care planning | 1 |
| Resident rights | 1 |
| Environmental | 1 |
Staffing (hours per resident per day)
| Metric | This facility | Turnover |
|---|---|---|
| Total nurse staffing (reported) | 3.19 | 44.4% |
| RN staffing (reported) | 0.45 | 14.3% |
| Total nurse staffing (adjusted) | 3.46 | — |
Fines & penalties
- Total fines
- $201,978
- Number of fines
- 3
- Number of penalties
- 3
- Payment denials
- 0
Chain
- Chain
- CONSULATE HEALTH CARE/INDEPENDENCE LIVING CENTERS/NSPIRE HEALTHCARE/RAYDIANT HEALTH CARE
- Facilities in chain
- 36
- Chain avg overall
- 2.30 / 5
Inspection citations (25)5 immediate jeopardy
- DF0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.2025-02-28 · Health · corrected 2025-03-20
Potential for more than minimal harm
- JF0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.2025-02-28 · Health · corrected 2025-02-08
Immediate jeopardy
- DF0806Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.2025-02-28 · Health · corrected 2025-03-20
Potential for more than minimal harm
- DF0807Ensure each resident receives and the facility provides drinks consistent with resident needs and preferences and sufficient to maintain resident hydration.2025-02-28 · Health · corrected 2025-03-20
Potential for more than minimal harm
- JF0580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.2024-11-22 · Health · corrected 2024-12-18
Immediate jeopardy
- DF0641Ensure each resident receives an accurate assessment.2024-11-22 · Health · corrected 2024-12-18
Potential for more than minimal harm
- JF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2024-11-22 · Health · corrected 2024-12-18
Immediate jeopardy
- JF0692Provide enough food/fluids to maintain a resident's health.2024-11-22 · Health · corrected 2024-12-18
Immediate jeopardy
- DF0919Make sure that a working call system is available in each resident's bathroom and bathing area.2024-11-22 · Health · corrected 2024-12-18
Potential for more than minimal harm
- DF0602Protect each resident from the wrongful use of the resident's belongings or money.2024-10-24 · Health · corrected 2024-07-20
Potential for more than minimal harm
- EF0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.2024-06-27 · Health · corrected 2024-07-24
Potential for more than minimal harm
- DF0583Keep residents' personal and medical records private and confidential.2024-06-27 · Health · corrected 2024-07-24
Potential for more than minimal harm
- DF0607Develop and implement policies and procedures to prevent abuse, neglect, and theft.2024-06-27 · Health · corrected 2024-06-20
Potential for more than minimal harm
- DF0655Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted2024-06-27 · Health · corrected 2024-07-24
Potential for more than minimal harm
- BF0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.2024-06-27 · Health · corrected 2024-07-24
Potential for minimal harm
- EF0677Provide care and assistance to perform activities of daily living for any resident who is unable.2024-06-27 · Health · corrected 2024-07-24
Potential for more than minimal harm
- EF0835Administer the facility in a manner that enables it to use its resources effectively and efficiently.2024-06-27 · Health · corrected 2024-07-24
Potential for more than minimal harm
- EF0578Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.2023-11-08 · Health · corrected 2023-12-06
Potential for more than minimal harm
- DF0693Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.2023-06-29 · Health · corrected 2023-07-12
Potential for more than minimal harm
- KF0880Provide and implement an infection prevention and control program.2023-06-29 · Health · corrected 2023-07-12
Immediate jeopardy
- CF0623Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.2022-07-14 · Health · corrected 2022-08-20
Potential for minimal harm
- DF0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.2022-07-14 · Health · corrected 2022-08-31
Potential for more than minimal harm
- DF0677Provide care and assistance to perform activities of daily living for any resident who is unable.2022-07-14 · Health · corrected 2022-08-31
Potential for more than minimal harm
- DF0690Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.2022-07-14 · Health · corrected 2022-08-31
Potential for more than minimal harm
- FF0880Provide and implement an infection prevention and control program.2022-07-14 · Health · corrected 2022-08-31
Potential for more than minimal harm
Ownership
| Owner | Type | Role | Percent | Since |
|---|---|---|---|---|
| SNF MGR LLC | Organization | OPERATIONAL/MANAGERIAL CONTROL | — | 2025-05-01 |
| HOBACK, TIFFANY | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2025-05-01 |
| JONES, TEQUILLA | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2025-05-01 |
| MORGAN, DANIEL | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2025-05-01 |
| O BRIEN, PATRICK | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2025-05-01 |
| O'QUINN, VICKIE | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2025-05-01 |
| SALTER, JON | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2025-05-01 |
| FC ENCORE CARY, LLC | Organization | 5% OR GREATER SECURITY INTEREST | — | 2025-05-01 |
Other facilities in Cary
| Name | Overall | Beds |
|---|---|---|
| Glenaire | ★★★★★ | 71 |
| Swift Creek Health Center | ★★★☆☆ | 3 |
Source: CMS Provider Data Catalog, Nursing Home Care Compare files (processed 2026-03-01). Citations show the 3 most recent inspection cycles.