Starfile

Starfile / North Carolina

Highfield Nursing and Rehabilitation

6590 Tryon Road, Cary, NC 27518 · CCN 345403

Ratings

Overall
★☆☆☆☆ 1
Health inspection
★☆☆☆☆ 1
Quality measures
★★★☆☆ 3
Staffing
★★★☆☆ 3

Facility

Ownership type
For profit - Limited Liability company
Certified beds
120
Avg residents/day
94.0
Phone
9198518000

Inspection history vs North Carolina & national averages

Cycle 1 is the most recent standard health inspection. Lower total deficiency counts are better.

CycleInspection dateThis facilityNorth Carolina avgNational avgvs state
12024-11-2255.69.5-0.6 better
22023-11-08137.29.8+5.8 worse
32022-07-1477.49.3-0.4 better

Cycle 1 deficiencies by category

CategoryDeficiencies
Quality of life and care2
Resident assessment and care planning1
Resident rights1
Environmental1

Staffing (hours per resident per day)

MetricThis facilityTurnover
Total nurse staffing (reported)3.1944.4%
RN staffing (reported)0.4514.3%
Total nurse staffing (adjusted)3.46

Fines & penalties

Total fines
$201,978
Number of fines
3
Number of penalties
3
Payment denials
0

Chain

Chain
CONSULATE HEALTH CARE/INDEPENDENCE LIVING CENTERS/NSPIRE HEALTHCARE/RAYDIANT HEALTH CARE
Facilities in chain
36
Chain avg overall
2.30 / 5

Inspection citations (25)5 immediate jeopardy

  1. DF0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.2025-02-28 · Health · corrected 2025-03-20

    Potential for more than minimal harm

  2. JF0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.2025-02-28 · Health · corrected 2025-02-08

    Immediate jeopardy

  3. DF0806Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.2025-02-28 · Health · corrected 2025-03-20

    Potential for more than minimal harm

  4. DF0807Ensure each resident receives and the facility provides drinks consistent with resident needs and preferences and sufficient to maintain resident hydration.2025-02-28 · Health · corrected 2025-03-20

    Potential for more than minimal harm

  5. JF0580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.2024-11-22 · Health · corrected 2024-12-18

    Immediate jeopardy

  6. DF0641Ensure each resident receives an accurate assessment.2024-11-22 · Health · corrected 2024-12-18

    Potential for more than minimal harm

  7. JF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2024-11-22 · Health · corrected 2024-12-18

    Immediate jeopardy

  8. JF0692Provide enough food/fluids to maintain a resident's health.2024-11-22 · Health · corrected 2024-12-18

    Immediate jeopardy

  9. DF0919Make sure that a working call system is available in each resident's bathroom and bathing area.2024-11-22 · Health · corrected 2024-12-18

    Potential for more than minimal harm

  10. DF0602Protect each resident from the wrongful use of the resident's belongings or money.2024-10-24 · Health · corrected 2024-07-20

    Potential for more than minimal harm

  11. EF0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.2024-06-27 · Health · corrected 2024-07-24

    Potential for more than minimal harm

  12. DF0583Keep residents' personal and medical records private and confidential.2024-06-27 · Health · corrected 2024-07-24

    Potential for more than minimal harm

  13. DF0607Develop and implement policies and procedures to prevent abuse, neglect, and theft.2024-06-27 · Health · corrected 2024-06-20

    Potential for more than minimal harm

  14. DF0655Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted2024-06-27 · Health · corrected 2024-07-24

    Potential for more than minimal harm

  15. BF0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.2024-06-27 · Health · corrected 2024-07-24

    Potential for minimal harm

  16. EF0677Provide care and assistance to perform activities of daily living for any resident who is unable.2024-06-27 · Health · corrected 2024-07-24

    Potential for more than minimal harm

  17. EF0835Administer the facility in a manner that enables it to use its resources effectively and efficiently.2024-06-27 · Health · corrected 2024-07-24

    Potential for more than minimal harm

  18. EF0578Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.2023-11-08 · Health · corrected 2023-12-06

    Potential for more than minimal harm

  19. DF0693Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.2023-06-29 · Health · corrected 2023-07-12

    Potential for more than minimal harm

  20. KF0880Provide and implement an infection prevention and control program.2023-06-29 · Health · corrected 2023-07-12

    Immediate jeopardy

  21. CF0623Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.2022-07-14 · Health · corrected 2022-08-20

    Potential for minimal harm

  22. DF0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.2022-07-14 · Health · corrected 2022-08-31

    Potential for more than minimal harm

  23. DF0677Provide care and assistance to perform activities of daily living for any resident who is unable.2022-07-14 · Health · corrected 2022-08-31

    Potential for more than minimal harm

  24. DF0690Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.2022-07-14 · Health · corrected 2022-08-31

    Potential for more than minimal harm

  25. FF0880Provide and implement an infection prevention and control program.2022-07-14 · Health · corrected 2022-08-31

    Potential for more than minimal harm

Ownership

OwnerTypeRolePercentSince
SNF MGR LLCOrganizationOPERATIONAL/MANAGERIAL CONTROL2025-05-01
HOBACK, TIFFANYIndividualOPERATIONAL/MANAGERIAL CONTROL2025-05-01
JONES, TEQUILLAIndividualOPERATIONAL/MANAGERIAL CONTROL2025-05-01
MORGAN, DANIELIndividualOPERATIONAL/MANAGERIAL CONTROL2025-05-01
O BRIEN, PATRICKIndividualOPERATIONAL/MANAGERIAL CONTROL2025-05-01
O'QUINN, VICKIEIndividualOPERATIONAL/MANAGERIAL CONTROL2025-05-01
SALTER, JONIndividualOPERATIONAL/MANAGERIAL CONTROL2025-05-01
FC ENCORE CARY, LLCOrganization5% OR GREATER SECURITY INTEREST2025-05-01

Other facilities in Cary

NameOverallBeds
Glenaire★★★★★71
Swift Creek Health Center★★★☆☆3

Source: CMS Provider Data Catalog, Nursing Home Care Compare files (processed 2026-03-01). Citations show the 3 most recent inspection cycles.