Starfile

Starfile / North Carolina

Heartland Living & Rehab at the Moses H Cone Memor

1131 North Church Street, Greensboro, NC 27401 · CCN 345391

Ratings

Overall
★★★★☆ 4
Health inspection
★★★★☆ 4
Quality measures
★★☆☆☆ 2
Staffing
★★★☆☆ 3

Facility

Ownership type
For profit - Corporation
Certified beds
107
Avg residents/day
94.0
Phone
3363585100

Inspection history vs North Carolina & national averages

Cycle 1 is the most recent standard health inspection. Lower total deficiency counts are better.

CycleInspection dateThis facilityNorth Carolina avgNational avgvs state
12025-02-2635.69.5-2.6 better
22023-09-2887.29.8+0.8 worse
32022-07-1417.49.3-6.4 better

Cycle 1 deficiencies by category

CategoryDeficiencies
Quality of life and care1
Nursing and physician services1
Resident rights1

Staffing (hours per resident per day)

MetricThis facilityTurnover
Total nurse staffing (reported)3.6743.0%
RN staffing (reported)0.2528.6%
Total nurse staffing (adjusted)3.94

Fines & penalties

Total fines
$0
Number of fines
0
Number of penalties
0
Payment denials
0

Chain

Chain
CENTURY CARE MANAGEMENT
Facilities in chain
7
Chain avg overall
4.10 / 5

Inspection citations (12)

  1. DF0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.2025-02-26 · Health · corrected 2025-03-19

    Potential for more than minimal harm

  2. DF0690Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.2025-02-26 · Health · corrected 2025-03-19

    Potential for more than minimal harm

  3. EF0727Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.2025-02-26 · Health · corrected 2025-03-19

    Potential for more than minimal harm

  4. DF0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.2023-09-28 · Health · corrected 2023-11-01

    Potential for more than minimal harm

  5. DF0641Ensure each resident receives an accurate assessment.2023-09-28 · Health · corrected 2023-11-01

    Potential for more than minimal harm

  6. DF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2023-09-28 · Health · corrected 2023-11-01

    Potential for more than minimal harm

  7. EF0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.2023-09-28 · Health · corrected 2023-11-01

    Potential for more than minimal harm

  8. DF0759Ensure medication error rates are not 5 percent or greater.2023-09-28 · Health · corrected 2023-11-01

    Potential for more than minimal harm

  9. EF0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.2023-09-28 · Health · corrected 2023-11-01

    Potential for more than minimal harm

  10. DF0867Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.2023-09-28 · Health · corrected 2023-11-01

    Potential for more than minimal harm

  11. DF0880Provide and implement an infection prevention and control program.2023-09-28 · Health · corrected 2023-11-01

    Potential for more than minimal harm

  12. DF0759Ensure medication error rates are not 5 percent or greater.2022-07-14 · Health · corrected 2022-08-10

    Potential for more than minimal harm

Ownership

OwnerTypeRolePercentSince
NOAH K DUNCAN MRTL TROrganization5% OR GREATER DIRECT OWNERSHIP INTEREST100%2013-04-30
CENTURY CARE MANAGEMENT, INC.OrganizationOPERATIONAL/MANAGERIAL CONTROL2007-03-08
BOYETTE, BARBARAIndividualCORPORATE DIRECTOR2007-03-08
GILLIAM, ROBERTIndividualCORPORATE DIRECTOR2008-11-14
GILLIAM, ROBERTIndividualCORPORATE OFFICER2021-09-01
SCHMIDLIN, JAMESIndividualCORPORATE OFFICER2021-09-01
WILSON, HORACEIndividualW-2 MANAGING EMPLOYEE2017-08-23

Other facilities in Greensboro

NameOverallBeds
Friends Homes at Guilford★★★★★69
Maple Grove Health and Rehabilitation Center★★★★★210
Camden Health and Rehabilitation★★★★☆135
Kindred Hospital East Greensboro★★★☆☆23
Greenhaven Health and Rehabilitation Center★★★☆☆120

Source: CMS Provider Data Catalog, Nursing Home Care Compare files (processed 2026-03-01). Citations show the 3 most recent inspection cycles.