Glenflora
5701 Fayetteville Road, Lumberton, NC 28360 · CCN 345194
Ratings
- Overall
- ★★★★★ 5
- Health inspection
- ★★★★★ 5
- Quality measures
- ★★★★☆ 4
- Staffing
- ★★★★☆ 4
Facility
- Ownership type
- Non profit - Other
- Certified beds
- 52
- Avg residents/day
- 46.8
- Phone
- 9107392821
Inspection history vs North Carolina & national averages
Cycle 1 is the most recent standard health inspection. Lower total deficiency counts are better.
| Cycle | Inspection date | This facility | North Carolina avg | National avg | vs state |
|---|---|---|---|---|---|
| 1 | 2024-12-12 | 0 | 5.6 | 9.5 | -5.6 better |
| 2 | 2023-08-24 | 1 | 7.2 | 9.8 | -6.2 better |
| 3 | 2022-04-14 | 3 | 7.4 | 9.3 | -4.4 better |
Staffing (hours per resident per day)
| Metric | This facility | Turnover |
|---|---|---|
| Total nurse staffing (reported) | 4.44 | 51.5% |
| RN staffing (reported) | 0.47 | 33.3% |
| Total nurse staffing (adjusted) | 4.99 | — |
Fines & penalties
- Total fines
- $14,689
- Number of fines
- 1
- Number of penalties
- 1
- Payment denials
- 0
Chain
- Chain
- LUTHERAN SERVICES CAROLINAS
- Facilities in chain
- 9
- Chain avg overall
- 4.30 / 5
Inspection citations (4)1 immediate jeopardy
- JF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2023-12-04 · Health · corrected 2023-11-02
Immediate jeopardy
- CF0732Post nurse staffing information every day.2023-08-24 · Health · corrected 2023-09-01
Potential for minimal harm
- DF0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.2022-04-14 · Health · corrected 2022-05-10
Potential for more than minimal harm
- DF0849Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.2022-04-14 · Health · corrected 2022-05-10
Potential for more than minimal harm
Ownership
| Owner | Type | Role | Percent | Since |
|---|---|---|---|---|
| LUTHERAN SERVICES FOR THE AGING, INC. | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | 100% | 2013-11-07 |
| GLENFLORA | Organization | OPERATIONAL/MANAGERIAL CONTROL | — | 2009-05-04 |
| LSA MANAGEMENT INC. | Organization | OPERATIONAL/MANAGERIAL CONTROL | — | 2013-11-07 |
| LUTHERAN SERVICES FOR THE AGING, INC. | Organization | OPERATIONAL/MANAGERIAL CONTROL | — | 2013-11-07 |
| GOINS, TED | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2013-11-07 |
| LOCKLEAR, AUSTIN | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2019-03-19 |
| LOCKLEAR, CHARLENE | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2023-05-03 |
| SMITH, KESHA | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2003-09-08 |
| KROPP, RANDALL | Individual | CORPORATE DIRECTOR | — | 2015-09-30 |
| SMITH, KESHA | Individual | CORPORATE DIRECTOR | — | 2012-10-01 |
| MADDRY, KAREN | Individual | CORPORATE OFFICER | — | 1982-04-01 |
| NICKERSON, KIRBY | Individual | CORPORATE OFFICER | — | 2012-10-01 |
Other facilities in Lumberton
| Name | Overall | Beds |
|---|---|---|
| Wesley Pines Retirement Community | ★★★☆☆ | 62 |
| Harborview Lumberton | ★★☆☆☆ | 122 |
| Woodhaven Nursing Center | ★☆☆☆☆ | 115 |
| The Carrolton of Lumberton | ★☆☆☆☆ | 90 |
Source: CMS Provider Data Catalog, Nursing Home Care Compare files (processed 2026-03-01). Citations show the 3 most recent inspection cycles.