Starfile

Starfile / North Carolina

Brook Stone Living Center

8990 Highway 17 South, Pollocksville, NC 28573 · CCN 345394

Ratings

Overall
★★☆☆☆ 2
Health inspection
★★★☆☆ 3
Quality measures
★☆☆☆☆ 1
Staffing
★★★☆☆ 3

Facility

Ownership type
For profit - Corporation
Certified beds
80
Avg residents/day
60.0
Phone
2522240112

Inspection history vs North Carolina & national averages

Cycle 1 is the most recent standard health inspection. Lower total deficiency counts are better.

CycleInspection dateThis facilityNorth Carolina avgNational avgvs state
12025-06-0435.69.5-2.6 better
22024-05-0187.29.8+0.8 worse
32023-01-2087.49.3+0.6 worse

Cycle 1 deficiencies by category

CategoryDeficiencies
Quality of life and care1
Resident assessment and care planning1
Resident rights1

Staffing (hours per resident per day)

MetricThis facilityTurnover
Total nurse staffing (reported)3.5144.9%
RN staffing (reported)0.5550.0%
Total nurse staffing (adjusted)3.61

Fines & penalties

Total fines
$18,600
Number of fines
1
Number of penalties
1
Payment denials
0

Inspection citations (19)1 immediate jeopardy

  1. BF0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.2025-06-04 · Health · corrected 2025-06-23

    Potential for minimal harm

  2. DF0641Ensure each resident receives an accurate assessment.2025-06-04 · Health · corrected 2025-06-23

    Potential for more than minimal harm

  3. DF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2025-06-04 · Health · corrected 2025-06-20

    Potential for more than minimal harm

  4. DF0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.2024-05-01 · Health · corrected 2024-05-28

    Potential for more than minimal harm

  5. DF0641Ensure each resident receives an accurate assessment.2024-05-01 · Health · corrected 2024-05-28

    Potential for more than minimal harm

  6. DF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2024-05-01 · Health · corrected 2024-05-21

    Potential for more than minimal harm

  7. DF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2024-05-01 · Health · corrected 2024-05-31

    Potential for more than minimal harm

  8. DF0695Provide safe and appropriate respiratory care for a resident when needed.2024-05-01 · Health · corrected 2024-06-07

    Potential for more than minimal harm

  9. EF0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.2024-05-01 · Health · corrected 2024-05-28

    Potential for more than minimal harm

  10. BF0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.2024-05-01 · Health · corrected 2024-06-07

    Potential for minimal harm

  11. EF0867Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.2024-05-01 · Health · corrected 2024-05-22

    Potential for more than minimal harm

  12. JF0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.2023-08-25 · Health · corrected 2023-09-12

    Immediate jeopardy

  13. DF0641Ensure each resident receives an accurate assessment.2023-01-20 · Health · corrected 2023-02-23

    Potential for more than minimal harm

  14. DF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2023-01-20 · Health · corrected 2023-02-22

    Potential for more than minimal harm

  15. DF0677Provide care and assistance to perform activities of daily living for any resident who is unable.2023-01-20 · Health · corrected 2023-02-10

    Potential for more than minimal harm

  16. DF0688Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.2023-01-20 · Health · corrected 2023-02-24

    Potential for more than minimal harm

  17. FF0809Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.2023-01-20 · Health · corrected 2023-02-23

    Potential for more than minimal harm

  18. DF0867Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.2023-01-20 · Health · corrected 2023-02-16

    Potential for more than minimal harm

  19. DF0880Provide and implement an infection prevention and control program.2023-01-20 · Health · corrected 2023-02-24

    Potential for more than minimal harm

Ownership

OwnerTypeRolePercentSince
CAMPBELL, HUGHIndividual5% OR GREATER DIRECT OWNERSHIP INTEREST50%2008-01-01
MILLER, ZACHARYIndividual5% OR GREATER DIRECT OWNERSHIP INTEREST50%2004-09-01
MILLER, ZACHARYIndividualCORPORATE DIRECTOR2004-09-08
CAMPBELL, HUGHIndividualCORPORATE OFFICER2008-01-01
MILLER, ZACHARYIndividualCORPORATE OFFICER2007-03-01
MALLARD, JANICEIndividualW-2 MANAGING EMPLOYEE2008-01-01

Other facilities in Pollocksville

NameOverallBeds

Source: CMS Provider Data Catalog, Nursing Home Care Compare files (processed 2026-03-01). Citations show the 3 most recent inspection cycles.