WESTWOOD HILLS HEALTH & REHABILITATION CENTER
3100 WARRIOR LANE, POPLAR BLUFF, MO 63901 · CCN 265193
Ratings
- Overall
- ★★★★☆ 4
- Health inspection
- ★★★★☆ 4
- Quality measures
- ★★★★☆ 4
- Staffing
- ★★☆☆☆ 2
Facility
- Ownership type
- For profit - Limited Liability company
- Certified beds
- 132
- Avg residents/day
- 71.0
- Phone
- 5737850851
Inspection history vs Missouri & national averages
Cycle 1 is the most recent standard health inspection. Lower total deficiency counts are better.
| Cycle | Inspection date | This facility | Missouri avg | National avg | vs state |
|---|---|---|---|---|---|
| 1 | 2025-12-05 | 4 | 11.9 | 9.5 | -7.9 better |
| 2 | 2024-08-22 | 10 | 13.0 | 9.8 | -3.0 better |
| 3 | 2023-03-10 | 5 | 11.0 | 9.3 | -6.0 better |
Cycle 1 deficiencies by category
| Category | Deficiencies |
|---|---|
| Quality of life and care | 1 |
| Resident assessment and care planning | 1 |
| Pharmacy service | 1 |
| Infection control | 1 |
Staffing (hours per resident per day)
| Metric | This facility | Turnover |
|---|---|---|
| Total nurse staffing (reported) | 2.73 | 41.4% |
| RN staffing (reported) | 0.51 | 37.5% |
| Total nurse staffing (adjusted) | 2.51 | — |
Fines & penalties
- Total fines
- $0
- Number of fines
- 0
- Number of penalties
- 0
- Payment denials
- 0
Chain
- Chain
- HELIA HEALTHCARE
- Facilities in chain
- 13
- Chain avg overall
- 2.50 / 5
Inspection citations (19)
- DF0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.2025-12-05 · Health · corrected 2026-01-09
Potential for more than minimal harm
- DF0697Provide safe, appropriate pain management for a resident who requires such services.2025-12-05 · Health · corrected 2026-01-09
Potential for more than minimal harm
- DF0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.2025-12-05 · Health · corrected 2026-01-09
Potential for more than minimal harm
- DF0880Provide and implement an infection prevention and control program.2025-12-05 · Health · corrected 2026-01-09
Potential for more than minimal harm
- DF0623Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.2024-08-22 · Health · corrected 2024-09-23
Potential for more than minimal harm
- DF0625Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.2024-08-22 · Health · corrected 2024-09-23
Potential for more than minimal harm
- DF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2024-08-22 · Health · corrected 2024-09-23
Potential for more than minimal harm
- DF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2024-08-22 · Health · corrected 2024-09-23
Potential for more than minimal harm
- DF0690Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.2024-08-22 · Health · corrected 2024-09-23
Potential for more than minimal harm
- DF0695Provide safe and appropriate respiratory care for a resident when needed.2024-08-22 · Health · corrected 2024-09-23
Potential for more than minimal harm
- DF0759Ensure medication error rates are not 5 percent or greater.2024-08-22 · Health · corrected 2024-09-23
Potential for more than minimal harm
- DF0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.2024-08-22 · Health · corrected 2024-09-23
Potential for more than minimal harm
- FF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2024-08-22 · Health · corrected 2024-09-23
Potential for more than minimal harm
- DF0880Provide and implement an infection prevention and control program.2024-08-22 · Health · corrected 2024-09-23
Potential for more than minimal harm
- CF0574The resident has the right to receive notices in a format and a language he or she understands.2023-03-10 · Health · corrected 2023-04-21
Potential for minimal harm
- CF0577Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.2023-03-10 · Health · corrected 2023-04-21
Potential for minimal harm
- DF0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.2023-03-10 · Health · corrected 2023-04-21
Potential for more than minimal harm
- CF0732Post nurse staffing information every day.2023-03-10 · Health · corrected 2023-04-21
Potential for minimal harm
- FF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2023-03-10 · Health · corrected 2023-04-21
Potential for more than minimal harm
Ownership
| Owner | Type | Role | Percent | Since |
|---|---|---|---|---|
| MILLER, STEPHEN | Individual | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 100% | 2014-11-19 |
| MILLER, STEPHEN | Individual | CORPORATE OFFICER | — | 2014-11-19 |
| MILLER, STEPHEN | Individual | CONTRACTED MANAGING EMPLOYEE | — | 2014-11-19 |
| MARTIN, JOETTA | Individual | W-2 MANAGING EMPLOYEE | — | 2015-01-01 |
Other facilities in POPLAR BLUFF
| Name | Overall | Beds |
|---|---|---|
| MANOR, THE | ★★★☆☆ | 90 |
| OAKDALE CARE CENTER | ★★★☆☆ | 70 |
| CEDARGATE HEALTH CARE CENTER | ★★☆☆☆ | 108 |
| ASPIRE SENIOR LIVING POPLAR BLUFF | ★★☆☆☆ | 83 |
Source: CMS Provider Data Catalog, Nursing Home Care Compare files (processed 2026-03-01). Citations show the 3 most recent inspection cycles.