TROY MANOR
200 THOMPSON DRIVE, TROY, MO 63379 · CCN 265702
Abuse icon
Ratings
- Overall
- ★☆☆☆☆ 1
- Health inspection
- ★☆☆☆☆ 1
- Quality measures
- ★★☆☆☆ 2
- Staffing
- ★☆☆☆☆ 1
Facility
- Ownership type
- For profit - Limited Liability company
- Certified beds
- 130
- Avg residents/day
- 105.2
- Phone
- 6365288446
Inspection history vs Missouri & national averages
Cycle 1 is the most recent standard health inspection. Lower total deficiency counts are better.
| Cycle | Inspection date | This facility | Missouri avg | National avg | vs state |
|---|---|---|---|---|---|
| 1 | 2024-04-09 | 20 | 11.9 | 9.5 | +8.1 worse |
| 2 | 2020-10-28 | 36 | 13.0 | 9.8 | +23.0 worse |
| 3 | 2019-01-15 | 17 | 11.0 | 9.3 | +6.0 worse |
Cycle 1 deficiencies by category
| Category | Deficiencies |
|---|---|
| Abuse, neglect, exploitation | 3 |
| Quality of life and care | 5 |
| Resident assessment and care planning | 1 |
| Nursing and physician services | 2 |
| Resident rights | 4 |
| Nutrition and dietary | 2 |
| Pharmacy service | 1 |
| Environmental | 1 |
| Infection control | 1 |
Staffing (hours per resident per day)
| Metric | This facility | Turnover |
|---|---|---|
| Total nurse staffing (reported) | 2.20 | 53.6% |
| RN staffing (reported) | 0.19 | 28.6% |
| Total nurse staffing (adjusted) | 2.83 | — |
Fines & penalties
- Total fines
- $207,902
- Number of fines
- 3
- Number of penalties
- 5
- Payment denials
- 2
Chain
- Chain
- JAMES & JUDY LINCOLN
- Facilities in chain
- 58
- Chain avg overall
- 2.50 / 5
Inspection citations (73)3 immediate jeopardy4 actual harm
- DF0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.2025-05-14 · Health · corrected 2025-05-05
Potential for more than minimal harm
- DF0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.2025-05-14 · Health · corrected 2025-05-05
Potential for more than minimal harm
- DF0610Respond appropriately to all alleged violations.2025-05-14 · Health · corrected 2025-06-11
Potential for more than minimal harm
- EF0804Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.2024-11-19 · Health · corrected 2024-12-16
Potential for more than minimal harm
- DF0557Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.2024-10-03 · Health · corrected 2024-11-11
Potential for more than minimal harm
- EF0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.2024-10-03 · Health · corrected 2024-11-11
Potential for more than minimal harm
- GF0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.2024-10-03 · Health · corrected 2024-11-11
Actual harm
- DF0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.2024-10-03 · Health · corrected 2024-11-11
Potential for more than minimal harm
- DF0610Respond appropriately to all alleged violations.2024-10-03 · Health · corrected 2024-11-11
Potential for more than minimal harm
- DF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2024-10-03 · Health · corrected 2024-11-11
Potential for more than minimal harm
- EF0804Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.2024-10-03 · Health · corrected 2024-12-16
Potential for more than minimal harm
- EF0880Provide and implement an infection prevention and control program.2024-10-03 · Health · corrected 2024-12-16
Potential for more than minimal harm
- DF0558Reasonably accommodate the needs and preferences of each resident.2024-04-09 · Health · corrected 2024-05-20
Potential for more than minimal harm
- EF0561Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.2024-04-09 · Health · corrected 2024-05-20
Potential for more than minimal harm
- BF0623Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.2024-04-09 · Health · corrected 2024-05-20
Potential for minimal harm
- BF0625Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.2024-04-09 · Health · corrected 2024-05-20
Potential for minimal harm
- DF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2024-04-09 · Health · corrected 2024-05-20
Potential for more than minimal harm
- EF0677Provide care and assistance to perform activities of daily living for any resident who is unable.2024-04-09 · Health · corrected 2024-05-20
Potential for more than minimal harm
- EF0679Provide activities to meet all resident's needs.2024-04-09 · Health · corrected 2024-05-20
Potential for more than minimal harm
- EF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2024-04-09 · Health · corrected 2024-05-20
Potential for more than minimal harm
- DF0695Provide safe and appropriate respiratory care for a resident when needed.2024-04-09 · Health · corrected 2024-05-20
Potential for more than minimal harm
- EF0700Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.2024-04-09 · Health · corrected 2024-05-20
Potential for more than minimal harm
- EF0725Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.2024-04-09 · Health · corrected 2024-05-20
Potential for more than minimal harm
- EF0728Ensure that nurse aides who have worked more than 4 months, are trained and competent; and nurse aides who have worked less than 4 months are enrolled in appropriate training.2024-04-09 · Health · corrected 2024-05-20
Potential for more than minimal harm
- DF0760Ensure that residents are free from significant medication errors.2024-04-09 · Health · corrected 2024-05-20
Potential for more than minimal harm
- DF0805Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.2024-04-09 · Health · corrected 2024-05-20
Potential for more than minimal harm
- EF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2024-04-09 · Health · corrected 2024-05-20
Potential for more than minimal harm
- KF0880Provide and implement an infection prevention and control program.2024-04-09 · Health · corrected 2024-05-20
Immediate jeopardy
- EF0909Regularly inspect all bed frames, mattresses, and bed rails (if any) for safety; and all bed rails and mattresses must attach safely to the bed frame.2024-04-09 · Health · corrected 2024-05-20
Potential for more than minimal harm
- GF0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.2023-09-20 · Health · corrected 2023-10-12
Actual harm
- DF0623Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.2023-08-31 · Health · corrected 2023-10-10
Potential for more than minimal harm
- FF0880Provide and implement an infection prevention and control program.2023-08-31 · Health · corrected 2023-10-10
Potential for more than minimal harm
- JF0760Ensure that residents are free from significant medication errors.2023-04-26 · Health · corrected 2023-05-20
Immediate jeopardy
- DF0658Ensure services provided by the nursing facility meet professional standards of quality.2023-04-20 · Health · corrected 2023-05-12
Potential for more than minimal harm
- DF0580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.2020-10-28 · Health · corrected 2020-12-10
Potential for more than minimal harm
- KF0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.2020-10-28 · Health · corrected 2020-12-10
Immediate jeopardy
- GF0604Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.2020-10-28 · Health · corrected 2020-12-10
Actual harm
- EF0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.2020-10-28 · Health · corrected 2020-12-10
Potential for more than minimal harm
- EF0610Respond appropriately to all alleged violations.2020-10-28 · Health · corrected 2020-12-10
Potential for more than minimal harm
- EF0623Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.2020-10-28 · Health · corrected 2020-12-10
Potential for more than minimal harm
- EF0625Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.2020-10-28 · Health · corrected 2020-12-10
Potential for more than minimal harm
- EF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2020-10-28 · Health · corrected 2020-12-10
Potential for more than minimal harm
- EF0658Ensure services provided by the nursing facility meet professional standards of quality.2020-10-28 · Health · corrected 2021-01-27
Potential for more than minimal harm
- EF0677Provide care and assistance to perform activities of daily living for any resident who is unable.2020-10-28 · Health · corrected 2020-12-10
Potential for more than minimal harm
- EF0688Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.2020-10-28 · Health · corrected 2020-12-10
Potential for more than minimal harm
- DF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2020-10-28 · Health · corrected 2020-12-10
Potential for more than minimal harm
- GF0692Provide enough food/fluids to maintain a resident's health.2020-10-28 · Health · corrected 2020-12-10
Actual harm
- DF0698Provide safe, appropriate dialysis care/services for a resident who requires such services.2020-10-28 · Health · corrected 2020-12-10
Potential for more than minimal harm
- EF0700Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.2020-10-28 · Health · corrected 2020-12-10
Potential for more than minimal harm
- EF0725Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.2020-10-28 · Health · corrected 2020-12-10
Potential for more than minimal harm
- EF0730Observe each nurse aide's job performance and give regular training.2020-10-28 · Health · corrected 2020-12-10
Potential for more than minimal harm
- EF0759Ensure medication error rates are not 5 percent or greater.2020-10-28 · Health · corrected 2020-12-10
Potential for more than minimal harm
- DF0800Provide each resident with a nourishing, palatable, well-balanced diet that meets his or her daily nutritional and special dietary needs.2020-10-28 · Health · corrected 2020-12-10
Potential for more than minimal harm
- EF0803Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.2020-10-28 · Health · corrected 2020-12-10
Potential for more than minimal harm
- FF0804Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.2020-10-28 · Health · corrected 2020-12-10
Potential for more than minimal harm
- EF0806Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.2020-10-28 · Health · corrected 2020-12-10
Potential for more than minimal harm
- FF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2020-10-28 · Health · corrected 2021-01-27
Potential for more than minimal harm
- FF0814Dispose of garbage and refuse properly.2020-10-28 · Health · corrected 2020-12-10
Potential for more than minimal harm
- EF0849Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.2020-10-28 · Health · corrected 2020-12-10
Potential for more than minimal harm
- EF0880Provide and implement an infection prevention and control program.2020-10-28 · Health · corrected 2020-12-10
Potential for more than minimal harm
- EF0909Regularly inspect all bed frames, mattresses, and bed rails (if any) for safety; and all bed rails and mattresses must attach safely to the bed frame.2020-10-28 · Health · corrected 2020-12-10
Potential for more than minimal harm
- EF0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.2019-01-15 · Health · corrected 2019-02-26
Potential for more than minimal harm
- EF0585Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.2019-01-15 · Health · corrected 2019-02-26
Potential for more than minimal harm
- BF0640Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.2019-01-15 · Health · corrected 2019-02-26
Potential for minimal harm
- EF0677Provide care and assistance to perform activities of daily living for any resident who is unable.2019-01-15 · Health · corrected 2019-02-26
Potential for more than minimal harm
- EF0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.2019-01-15 · Health · corrected 2019-02-26
Potential for more than minimal harm
- EF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2019-01-15 · Health · corrected 2019-02-26
Potential for more than minimal harm
- DF0760Ensure that residents are free from significant medication errors.2019-01-15 · Health · corrected 2019-02-26
Potential for more than minimal harm
- EF0804Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.2019-01-15 · Health · corrected 2019-02-26
Potential for more than minimal harm
- DF0806Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.2019-01-15 · Health · corrected 2019-02-26
Potential for more than minimal harm
- EF0809Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.2019-01-15 · Health · corrected 2019-02-26
Potential for more than minimal harm
- EF0880Provide and implement an infection prevention and control program.2019-01-15 · Health · corrected 2019-02-26
Potential for more than minimal harm
- EF0924Put firmly secured handrails on each side of hallways.2019-01-15 · Health · corrected 2019-02-26
Potential for more than minimal harm
Ownership
| Owner | Type | Role | Percent | Since |
|---|---|---|---|---|
| LINCOLN, JAMES | Individual | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 50% | 2008-01-01 |
| LINCOLN, JUDY | Individual | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 50% | 2008-01-01 |
| LTC MANAGEMENT SERVICES LLC | Organization | OPERATIONAL/MANAGERIAL CONTROL | — | 2008-01-01 |
| LINCOLN, JAMES | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2008-01-01 |
| CONOVER, JANICE | Individual | W-2 MANAGING EMPLOYEE | — | 2004-06-01 |
Other facilities in TROY
| Name | Overall | Beds |
|---|---|---|
| LINCOLN COUNTY NURSING & REHAB | — | 90 |
Source: CMS Provider Data Catalog, Nursing Home Care Compare files (processed 2026-03-01). Citations show the 3 most recent inspection cycles.