Starfile

Starfile / Missouri

TROY MANOR

200 THOMPSON DRIVE, TROY, MO 63379 · CCN 265702

Abuse icon

Ratings

Overall
★☆☆☆☆ 1
Health inspection
★☆☆☆☆ 1
Quality measures
★★☆☆☆ 2
Staffing
★☆☆☆☆ 1

Facility

Ownership type
For profit - Limited Liability company
Certified beds
130
Avg residents/day
105.2
Phone
6365288446

Inspection history vs Missouri & national averages

Cycle 1 is the most recent standard health inspection. Lower total deficiency counts are better.

CycleInspection dateThis facilityMissouri avgNational avgvs state
12024-04-092011.99.5+8.1 worse
22020-10-283613.09.8+23.0 worse
32019-01-151711.09.3+6.0 worse

Cycle 1 deficiencies by category

CategoryDeficiencies
Abuse, neglect, exploitation3
Quality of life and care5
Resident assessment and care planning1
Nursing and physician services2
Resident rights4
Nutrition and dietary2
Pharmacy service1
Environmental1
Infection control1

Staffing (hours per resident per day)

MetricThis facilityTurnover
Total nurse staffing (reported)2.2053.6%
RN staffing (reported)0.1928.6%
Total nurse staffing (adjusted)2.83

Fines & penalties

Total fines
$207,902
Number of fines
3
Number of penalties
5
Payment denials
2

Chain

Chain
JAMES & JUDY LINCOLN
Facilities in chain
58
Chain avg overall
2.50 / 5

Inspection citations (73)3 immediate jeopardy4 actual harm

  1. DF0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.2025-05-14 · Health · corrected 2025-05-05

    Potential for more than minimal harm

  2. DF0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.2025-05-14 · Health · corrected 2025-05-05

    Potential for more than minimal harm

  3. DF0610Respond appropriately to all alleged violations.2025-05-14 · Health · corrected 2025-06-11

    Potential for more than minimal harm

  4. EF0804Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.2024-11-19 · Health · corrected 2024-12-16

    Potential for more than minimal harm

  5. DF0557Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.2024-10-03 · Health · corrected 2024-11-11

    Potential for more than minimal harm

  6. EF0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.2024-10-03 · Health · corrected 2024-11-11

    Potential for more than minimal harm

  7. GF0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.2024-10-03 · Health · corrected 2024-11-11

    Actual harm

  8. DF0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.2024-10-03 · Health · corrected 2024-11-11

    Potential for more than minimal harm

  9. DF0610Respond appropriately to all alleged violations.2024-10-03 · Health · corrected 2024-11-11

    Potential for more than minimal harm

  10. DF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2024-10-03 · Health · corrected 2024-11-11

    Potential for more than minimal harm

  11. EF0804Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.2024-10-03 · Health · corrected 2024-12-16

    Potential for more than minimal harm

  12. EF0880Provide and implement an infection prevention and control program.2024-10-03 · Health · corrected 2024-12-16

    Potential for more than minimal harm

  13. DF0558Reasonably accommodate the needs and preferences of each resident.2024-04-09 · Health · corrected 2024-05-20

    Potential for more than minimal harm

  14. EF0561Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.2024-04-09 · Health · corrected 2024-05-20

    Potential for more than minimal harm

  15. BF0623Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.2024-04-09 · Health · corrected 2024-05-20

    Potential for minimal harm

  16. BF0625Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.2024-04-09 · Health · corrected 2024-05-20

    Potential for minimal harm

  17. DF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2024-04-09 · Health · corrected 2024-05-20

    Potential for more than minimal harm

  18. EF0677Provide care and assistance to perform activities of daily living for any resident who is unable.2024-04-09 · Health · corrected 2024-05-20

    Potential for more than minimal harm

  19. EF0679Provide activities to meet all resident's needs.2024-04-09 · Health · corrected 2024-05-20

    Potential for more than minimal harm

  20. EF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2024-04-09 · Health · corrected 2024-05-20

    Potential for more than minimal harm

  21. DF0695Provide safe and appropriate respiratory care for a resident when needed.2024-04-09 · Health · corrected 2024-05-20

    Potential for more than minimal harm

  22. EF0700Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.2024-04-09 · Health · corrected 2024-05-20

    Potential for more than minimal harm

  23. EF0725Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.2024-04-09 · Health · corrected 2024-05-20

    Potential for more than minimal harm

  24. EF0728Ensure that nurse aides who have worked more than 4 months, are trained and competent; and nurse aides who have worked less than 4 months are enrolled in appropriate training.2024-04-09 · Health · corrected 2024-05-20

    Potential for more than minimal harm

  25. DF0760Ensure that residents are free from significant medication errors.2024-04-09 · Health · corrected 2024-05-20

    Potential for more than minimal harm

  26. DF0805Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.2024-04-09 · Health · corrected 2024-05-20

    Potential for more than minimal harm

  27. EF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2024-04-09 · Health · corrected 2024-05-20

    Potential for more than minimal harm

  28. KF0880Provide and implement an infection prevention and control program.2024-04-09 · Health · corrected 2024-05-20

    Immediate jeopardy

  29. EF0909Regularly inspect all bed frames, mattresses, and bed rails (if any) for safety; and all bed rails and mattresses must attach safely to the bed frame.2024-04-09 · Health · corrected 2024-05-20

    Potential for more than minimal harm

  30. GF0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.2023-09-20 · Health · corrected 2023-10-12

    Actual harm

  31. DF0623Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.2023-08-31 · Health · corrected 2023-10-10

    Potential for more than minimal harm

  32. FF0880Provide and implement an infection prevention and control program.2023-08-31 · Health · corrected 2023-10-10

    Potential for more than minimal harm

  33. JF0760Ensure that residents are free from significant medication errors.2023-04-26 · Health · corrected 2023-05-20

    Immediate jeopardy

  34. DF0658Ensure services provided by the nursing facility meet professional standards of quality.2023-04-20 · Health · corrected 2023-05-12

    Potential for more than minimal harm

  35. DF0580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.2020-10-28 · Health · corrected 2020-12-10

    Potential for more than minimal harm

  36. KF0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.2020-10-28 · Health · corrected 2020-12-10

    Immediate jeopardy

  37. GF0604Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.2020-10-28 · Health · corrected 2020-12-10

    Actual harm

  38. EF0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.2020-10-28 · Health · corrected 2020-12-10

    Potential for more than minimal harm

  39. EF0610Respond appropriately to all alleged violations.2020-10-28 · Health · corrected 2020-12-10

    Potential for more than minimal harm

  40. EF0623Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.2020-10-28 · Health · corrected 2020-12-10

    Potential for more than minimal harm

  41. EF0625Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.2020-10-28 · Health · corrected 2020-12-10

    Potential for more than minimal harm

  42. EF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2020-10-28 · Health · corrected 2020-12-10

    Potential for more than minimal harm

  43. EF0658Ensure services provided by the nursing facility meet professional standards of quality.2020-10-28 · Health · corrected 2021-01-27

    Potential for more than minimal harm

  44. EF0677Provide care and assistance to perform activities of daily living for any resident who is unable.2020-10-28 · Health · corrected 2020-12-10

    Potential for more than minimal harm

  45. EF0688Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.2020-10-28 · Health · corrected 2020-12-10

    Potential for more than minimal harm

  46. DF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2020-10-28 · Health · corrected 2020-12-10

    Potential for more than minimal harm

  47. GF0692Provide enough food/fluids to maintain a resident's health.2020-10-28 · Health · corrected 2020-12-10

    Actual harm

  48. DF0698Provide safe, appropriate dialysis care/services for a resident who requires such services.2020-10-28 · Health · corrected 2020-12-10

    Potential for more than minimal harm

  49. EF0700Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.2020-10-28 · Health · corrected 2020-12-10

    Potential for more than minimal harm

  50. EF0725Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.2020-10-28 · Health · corrected 2020-12-10

    Potential for more than minimal harm

  51. EF0730Observe each nurse aide's job performance and give regular training.2020-10-28 · Health · corrected 2020-12-10

    Potential for more than minimal harm

  52. EF0759Ensure medication error rates are not 5 percent or greater.2020-10-28 · Health · corrected 2020-12-10

    Potential for more than minimal harm

  53. DF0800Provide each resident with a nourishing, palatable, well-balanced diet that meets his or her daily nutritional and special dietary needs.2020-10-28 · Health · corrected 2020-12-10

    Potential for more than minimal harm

  54. EF0803Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.2020-10-28 · Health · corrected 2020-12-10

    Potential for more than minimal harm

  55. FF0804Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.2020-10-28 · Health · corrected 2020-12-10

    Potential for more than minimal harm

  56. EF0806Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.2020-10-28 · Health · corrected 2020-12-10

    Potential for more than minimal harm

  57. FF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2020-10-28 · Health · corrected 2021-01-27

    Potential for more than minimal harm

  58. FF0814Dispose of garbage and refuse properly.2020-10-28 · Health · corrected 2020-12-10

    Potential for more than minimal harm

  59. EF0849Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.2020-10-28 · Health · corrected 2020-12-10

    Potential for more than minimal harm

  60. EF0880Provide and implement an infection prevention and control program.2020-10-28 · Health · corrected 2020-12-10

    Potential for more than minimal harm

  61. EF0909Regularly inspect all bed frames, mattresses, and bed rails (if any) for safety; and all bed rails and mattresses must attach safely to the bed frame.2020-10-28 · Health · corrected 2020-12-10

    Potential for more than minimal harm

  62. EF0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.2019-01-15 · Health · corrected 2019-02-26

    Potential for more than minimal harm

  63. EF0585Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.2019-01-15 · Health · corrected 2019-02-26

    Potential for more than minimal harm

  64. BF0640Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.2019-01-15 · Health · corrected 2019-02-26

    Potential for minimal harm

  65. EF0677Provide care and assistance to perform activities of daily living for any resident who is unable.2019-01-15 · Health · corrected 2019-02-26

    Potential for more than minimal harm

  66. EF0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.2019-01-15 · Health · corrected 2019-02-26

    Potential for more than minimal harm

  67. EF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2019-01-15 · Health · corrected 2019-02-26

    Potential for more than minimal harm

  68. DF0760Ensure that residents are free from significant medication errors.2019-01-15 · Health · corrected 2019-02-26

    Potential for more than minimal harm

  69. EF0804Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.2019-01-15 · Health · corrected 2019-02-26

    Potential for more than minimal harm

  70. DF0806Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.2019-01-15 · Health · corrected 2019-02-26

    Potential for more than minimal harm

  71. EF0809Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.2019-01-15 · Health · corrected 2019-02-26

    Potential for more than minimal harm

  72. EF0880Provide and implement an infection prevention and control program.2019-01-15 · Health · corrected 2019-02-26

    Potential for more than minimal harm

  73. EF0924Put firmly secured handrails on each side of hallways.2019-01-15 · Health · corrected 2019-02-26

    Potential for more than minimal harm

Ownership

OwnerTypeRolePercentSince
LINCOLN, JAMESIndividual5% OR GREATER DIRECT OWNERSHIP INTEREST50%2008-01-01
LINCOLN, JUDYIndividual5% OR GREATER DIRECT OWNERSHIP INTEREST50%2008-01-01
LTC MANAGEMENT SERVICES LLCOrganizationOPERATIONAL/MANAGERIAL CONTROL2008-01-01
LINCOLN, JAMESIndividualOPERATIONAL/MANAGERIAL CONTROL2008-01-01
CONOVER, JANICEIndividualW-2 MANAGING EMPLOYEE2004-06-01

Other facilities in TROY

NameOverallBeds
LINCOLN COUNTY NURSING & REHAB90

Source: CMS Provider Data Catalog, Nursing Home Care Compare files (processed 2026-03-01). Citations show the 3 most recent inspection cycles.