Starfile

Starfile / Missouri

SUNTERRA SPRINGS SPRINGFIELD

4935 S NATIONAL AVE, SPRINGFIELD, MO 65810 · CCN 265871

Ratings

Overall
★★☆☆☆ 2
Health inspection
★★☆☆☆ 2
Quality measures
★★★★☆ 4
Staffing
★★★★☆ 4

Facility

Ownership type
For profit - Limited Liability company
Certified beds
38
Avg residents/day
36.9
Phone
4177208050

Inspection history vs Missouri & national averages

Cycle 1 is the most recent standard health inspection. Lower total deficiency counts are better.

CycleInspection dateThis facilityMissouri avgNational avgvs state
12025-06-021211.99.5+0.1 worse
22023-11-091013.09.8-3.0 better
32021-07-29711.09.3-4.0 better

Cycle 1 deficiencies by category

CategoryDeficiencies
Abuse, neglect, exploitation1
Quality of life and care6
Nutrition and dietary1
Pharmacy service2
Environmental1
Infection control1

Staffing (hours per resident per day)

MetricThis facilityTurnover
Total nurse staffing (reported)4.0258.1%
RN staffing (reported)1.3436.4%
Total nurse staffing (adjusted)3.69

Fines & penalties

Total fines
$70,171
Number of fines
13
Number of penalties
14
Payment denials
1

Chain

Chain
SUNTERRA SPRINGS
Facilities in chain
4
Chain avg overall
2.80 / 5

Inspection citations (29)1 immediate jeopardy

  1. EF0607Develop and implement policies and procedures to prevent abuse, neglect, and theft.2025-06-02 · Health · corrected 2025-06-03

    Potential for more than minimal harm

  2. DF0678Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.2025-06-02 · Health · corrected 2025-07-11

    Potential for more than minimal harm

  3. DF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2025-06-02 · Health · corrected 2025-07-11

    Potential for more than minimal harm

  4. DF0690Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.2025-06-02 · Health · corrected 2025-07-11

    Potential for more than minimal harm

  5. DF0695Provide safe and appropriate respiratory care for a resident when needed.2025-06-02 · Health · corrected 2025-07-11

    Potential for more than minimal harm

  6. DF0697Provide safe, appropriate pain management for a resident who requires such services.2025-06-02 · Health · corrected 2025-07-11

    Potential for more than minimal harm

  7. DF0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.2025-06-02 · Health · corrected 2025-09-06

    Potential for more than minimal harm

  8. DF0759Ensure medication error rates are not 5 percent or greater.2025-06-02 · Health · corrected 2025-07-11

    Potential for more than minimal harm

  9. FF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2025-06-02 · Health · corrected 2025-07-17

    Potential for more than minimal harm

  10. EF0880Provide and implement an infection prevention and control program.2025-06-02 · Health · corrected 2025-09-06

    Potential for more than minimal harm

  11. EF0921Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.2025-06-02 · Health · corrected 2025-07-09

    Potential for more than minimal harm

  12. DF0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.2025-03-04 · Health · corrected 2025-04-18

    Potential for more than minimal harm

  13. DF0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.2024-08-05 · Health · corrected 2024-09-19

    Potential for more than minimal harm

  14. DF0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.2024-08-05 · Health · corrected 2024-09-19

    Potential for more than minimal harm

  15. DF0554Allow residents to self-administer drugs if determined clinically appropriate.2023-11-09 · Health · corrected 2023-12-21

    Potential for more than minimal harm

  16. DF0641Ensure each resident receives an accurate assessment.2023-11-09 · Health · corrected 2023-12-21

    Potential for more than minimal harm

  17. EF0678Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.2023-11-09 · Health · corrected 2023-12-21

    Potential for more than minimal harm

  18. DF0759Ensure medication error rates are not 5 percent or greater.2023-11-09 · Health · corrected 2023-12-21

    Potential for more than minimal harm

  19. DF0760Ensure that residents are free from significant medication errors.2023-11-09 · Health · corrected 2023-12-21

    Potential for more than minimal harm

  20. FF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2023-11-09 · Health · corrected 2023-12-21

    Potential for more than minimal harm

  21. DF0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.2023-11-09 · Health · corrected 2023-12-21

    Potential for more than minimal harm

  22. DF0880Provide and implement an infection prevention and control program.2023-11-09 · Health · corrected 2023-12-21

    Potential for more than minimal harm

  23. DF0602Protect each resident from the wrongful use of the resident's belongings or money.2023-09-12 · Health · corrected 2023-10-11

    Potential for more than minimal harm

  24. DF0658Ensure services provided by the nursing facility meet professional standards of quality.2023-09-12 · Health · corrected 2023-10-11

    Potential for more than minimal harm

  25. DF0658Ensure services provided by the nursing facility meet professional standards of quality.2023-07-18 · Health · corrected 2023-08-03

    Potential for more than minimal harm

  26. JF0760Ensure that residents are free from significant medication errors.2023-07-18 · Health · corrected 2023-07-14

    Immediate jeopardy

  27. EF0804Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.2021-07-29 · Health · corrected 2021-10-20

    Potential for more than minimal harm

  28. DF0806Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.2021-07-29 · Health · corrected 2021-10-20

    Potential for more than minimal harm

  29. EF0880Provide and implement an infection prevention and control program.2021-07-29 · Health · corrected 2021-10-20

    Potential for more than minimal harm

Ownership

OwnerTypeRolePercentSince
GATHERUM, JASONIndividualOPERATIONAL/MANAGERIAL CONTROL2023-04-01
KELLOGG, DEATRICEIndividualOPERATIONAL/MANAGERIAL CONTROL2025-06-01
RICHARDSON, EULAIndividualOPERATIONAL/MANAGERIAL CONTROL2024-03-20
STEVENS, GARYIndividualOPERATIONAL/MANAGERIAL CONTROL2023-04-01

Other facilities in SPRINGFIELD

NameOverallBeds
COX MEDICAL CENTERS MEYER ORTHOPEDIC AND REHAB★★★★★28
MANOR AT ELFINDALE, THE★★★★★100
MAPLES HEALTH AND REHABILITATION, THE★★★★☆120
SPRINGFIELD REHABILITATION & HEALTH CARE CENTER★★★★☆146
WILSON'S CREEK NURSING & REHAB★★★☆☆172

Source: CMS Provider Data Catalog, Nursing Home Care Compare files (processed 2026-03-01). Citations show the 3 most recent inspection cycles.