SUNTERRA SPRINGS SPRINGFIELD
4935 S NATIONAL AVE, SPRINGFIELD, MO 65810 · CCN 265871
Ratings
- Overall
- ★★☆☆☆ 2
- Health inspection
- ★★☆☆☆ 2
- Quality measures
- ★★★★☆ 4
- Staffing
- ★★★★☆ 4
Facility
- Ownership type
- For profit - Limited Liability company
- Certified beds
- 38
- Avg residents/day
- 36.9
- Phone
- 4177208050
Inspection history vs Missouri & national averages
Cycle 1 is the most recent standard health inspection. Lower total deficiency counts are better.
| Cycle | Inspection date | This facility | Missouri avg | National avg | vs state |
|---|---|---|---|---|---|
| 1 | 2025-06-02 | 12 | 11.9 | 9.5 | +0.1 worse |
| 2 | 2023-11-09 | 10 | 13.0 | 9.8 | -3.0 better |
| 3 | 2021-07-29 | 7 | 11.0 | 9.3 | -4.0 better |
Cycle 1 deficiencies by category
| Category | Deficiencies |
|---|---|
| Abuse, neglect, exploitation | 1 |
| Quality of life and care | 6 |
| Nutrition and dietary | 1 |
| Pharmacy service | 2 |
| Environmental | 1 |
| Infection control | 1 |
Staffing (hours per resident per day)
| Metric | This facility | Turnover |
|---|---|---|
| Total nurse staffing (reported) | 4.02 | 58.1% |
| RN staffing (reported) | 1.34 | 36.4% |
| Total nurse staffing (adjusted) | 3.69 | — |
Fines & penalties
- Total fines
- $70,171
- Number of fines
- 13
- Number of penalties
- 14
- Payment denials
- 1
Chain
- Chain
- SUNTERRA SPRINGS
- Facilities in chain
- 4
- Chain avg overall
- 2.80 / 5
Inspection citations (29)1 immediate jeopardy
- EF0607Develop and implement policies and procedures to prevent abuse, neglect, and theft.2025-06-02 · Health · corrected 2025-06-03
Potential for more than minimal harm
- DF0678Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.2025-06-02 · Health · corrected 2025-07-11
Potential for more than minimal harm
- DF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2025-06-02 · Health · corrected 2025-07-11
Potential for more than minimal harm
- DF0690Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.2025-06-02 · Health · corrected 2025-07-11
Potential for more than minimal harm
- DF0695Provide safe and appropriate respiratory care for a resident when needed.2025-06-02 · Health · corrected 2025-07-11
Potential for more than minimal harm
- DF0697Provide safe, appropriate pain management for a resident who requires such services.2025-06-02 · Health · corrected 2025-07-11
Potential for more than minimal harm
- DF0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.2025-06-02 · Health · corrected 2025-09-06
Potential for more than minimal harm
- DF0759Ensure medication error rates are not 5 percent or greater.2025-06-02 · Health · corrected 2025-07-11
Potential for more than minimal harm
- FF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2025-06-02 · Health · corrected 2025-07-17
Potential for more than minimal harm
- EF0880Provide and implement an infection prevention and control program.2025-06-02 · Health · corrected 2025-09-06
Potential for more than minimal harm
- EF0921Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.2025-06-02 · Health · corrected 2025-07-09
Potential for more than minimal harm
- DF0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.2025-03-04 · Health · corrected 2025-04-18
Potential for more than minimal harm
- DF0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.2024-08-05 · Health · corrected 2024-09-19
Potential for more than minimal harm
- DF0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.2024-08-05 · Health · corrected 2024-09-19
Potential for more than minimal harm
- DF0554Allow residents to self-administer drugs if determined clinically appropriate.2023-11-09 · Health · corrected 2023-12-21
Potential for more than minimal harm
- DF0641Ensure each resident receives an accurate assessment.2023-11-09 · Health · corrected 2023-12-21
Potential for more than minimal harm
- EF0678Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.2023-11-09 · Health · corrected 2023-12-21
Potential for more than minimal harm
- DF0759Ensure medication error rates are not 5 percent or greater.2023-11-09 · Health · corrected 2023-12-21
Potential for more than minimal harm
- DF0760Ensure that residents are free from significant medication errors.2023-11-09 · Health · corrected 2023-12-21
Potential for more than minimal harm
- FF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2023-11-09 · Health · corrected 2023-12-21
Potential for more than minimal harm
- DF0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.2023-11-09 · Health · corrected 2023-12-21
Potential for more than minimal harm
- DF0880Provide and implement an infection prevention and control program.2023-11-09 · Health · corrected 2023-12-21
Potential for more than minimal harm
- DF0602Protect each resident from the wrongful use of the resident's belongings or money.2023-09-12 · Health · corrected 2023-10-11
Potential for more than minimal harm
- DF0658Ensure services provided by the nursing facility meet professional standards of quality.2023-09-12 · Health · corrected 2023-10-11
Potential for more than minimal harm
- DF0658Ensure services provided by the nursing facility meet professional standards of quality.2023-07-18 · Health · corrected 2023-08-03
Potential for more than minimal harm
- JF0760Ensure that residents are free from significant medication errors.2023-07-18 · Health · corrected 2023-07-14
Immediate jeopardy
- EF0804Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.2021-07-29 · Health · corrected 2021-10-20
Potential for more than minimal harm
- DF0806Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.2021-07-29 · Health · corrected 2021-10-20
Potential for more than minimal harm
- EF0880Provide and implement an infection prevention and control program.2021-07-29 · Health · corrected 2021-10-20
Potential for more than minimal harm
Ownership
| Owner | Type | Role | Percent | Since |
|---|---|---|---|---|
| GATHERUM, JASON | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2023-04-01 |
| KELLOGG, DEATRICE | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2025-06-01 |
| RICHARDSON, EULA | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2024-03-20 |
| STEVENS, GARY | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2023-04-01 |
Other facilities in SPRINGFIELD
| Name | Overall | Beds |
|---|---|---|
| COX MEDICAL CENTERS MEYER ORTHOPEDIC AND REHAB | ★★★★★ | 28 |
| MANOR AT ELFINDALE, THE | ★★★★★ | 100 |
| MAPLES HEALTH AND REHABILITATION, THE | ★★★★☆ | 120 |
| SPRINGFIELD REHABILITATION & HEALTH CARE CENTER | ★★★★☆ | 146 |
| WILSON'S CREEK NURSING & REHAB | ★★★☆☆ | 172 |
Source: CMS Provider Data Catalog, Nursing Home Care Compare files (processed 2026-03-01). Citations show the 3 most recent inspection cycles.