POINT LOOKOUT NURSING & REHAB
11103 HISTORIC HWY 165, HOLLISTER, MO 65672 · CCN 265411
Ratings
- Overall
- ★★★☆☆ 3
- Health inspection
- ★★★☆☆ 3
- Quality measures
- ★★☆☆☆ 2
- Staffing
- ★★☆☆☆ 2
Facility
- Ownership type
- For profit - Corporation
- Certified beds
- 130
- Avg residents/day
- 91.6
- Phone
- 4173344105
Inspection history vs Missouri & national averages
Cycle 1 is the most recent standard health inspection. Lower total deficiency counts are better.
| Cycle | Inspection date | This facility | Missouri avg | National avg | vs state |
|---|---|---|---|---|---|
| 1 | 2024-10-24 | 8 | 11.9 | 9.5 | -3.9 better |
| 2 | 2023-03-20 | 18 | 13.0 | 9.8 | +5.0 worse |
| 3 | 2019-12-12 | 8 | 11.0 | 9.3 | -3.0 better |
Cycle 1 deficiencies by category
| Category | Deficiencies |
|---|---|
| Abuse, neglect, exploitation | 1 |
| Resident rights | 2 |
| Nutrition and dietary | 3 |
| Environmental | 1 |
| Infection control | 1 |
Staffing (hours per resident per day)
| Metric | This facility | Turnover |
|---|---|---|
| Total nurse staffing (reported) | 2.72 | 45.2% |
| RN staffing (reported) | 0.26 | 40.0% |
| Total nurse staffing (adjusted) | 3.14 | — |
Fines & penalties
- Total fines
- $3,250
- Number of fines
- 1
- Number of penalties
- 1
- Payment denials
- 0
Chain
- Chain
- JAMES & JUDY LINCOLN
- Facilities in chain
- 58
- Chain avg overall
- 2.50 / 5
Inspection citations (34)
- EF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2025-11-20 · Health · corrected 2026-01-04
Potential for more than minimal harm
- EF0568Properly hold, secure, and manage each resident's personal money which is deposited with the nursing home.2025-07-01 · Health · corrected 2025-08-15
Potential for more than minimal harm
- EF0602Protect each resident from the wrongful use of the resident's belongings or money.2025-07-01 · Health · corrected 2025-08-15
Potential for more than minimal harm
- DF0582Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.2024-10-24 · Health · corrected 2024-12-08
Potential for more than minimal harm
- FF0801Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.2024-10-24 · Health · corrected 2024-12-08
Potential for more than minimal harm
- FF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2024-10-24 · Health · corrected 2024-12-08
Potential for more than minimal harm
- EF0880Provide and implement an infection prevention and control program.2024-10-24 · Health · corrected 2024-12-08
Potential for more than minimal harm
- FF0921Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.2024-10-24 · Health · corrected 2024-12-08
Potential for more than minimal harm
- EF0658Ensure services provided by the nursing facility meet professional standards of quality.2024-04-09 · Health · corrected 2024-05-24
Potential for more than minimal harm
- EF0804Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.2024-04-09 · Health · corrected 2024-05-24
Potential for more than minimal harm
- EF0557Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.2024-02-07 · Health · corrected 2024-03-12
Potential for more than minimal harm
- DF0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.2023-05-31 · Health · corrected 2023-05-30
Potential for more than minimal harm
- DF0561Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.2023-03-20 · Health · corrected 2023-05-04
Potential for more than minimal harm
- EF0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.2023-03-20 · Health · corrected 2023-05-04
Potential for more than minimal harm
- DF0623Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.2023-03-20 · Health · corrected 2023-05-04
Potential for more than minimal harm
- EF0625Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.2023-03-20 · Health · corrected 2023-05-04
Potential for more than minimal harm
- DF0644Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.2023-03-20 · Health · corrected 2023-05-04
Potential for more than minimal harm
- DF0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.2023-03-20 · Health · corrected 2023-05-04
Potential for more than minimal harm
- EF0677Provide care and assistance to perform activities of daily living for any resident who is unable.2023-03-20 · Health · corrected 2023-05-04
Potential for more than minimal harm
- DF0678Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.2023-03-20 · Health · corrected 2023-05-04
Potential for more than minimal harm
- DF0679Provide activities to meet all resident's needs.2023-03-20 · Health · corrected 2023-05-04
Potential for more than minimal harm
- DF0688Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.2023-03-20 · Health · corrected 2023-05-04
Potential for more than minimal harm
- DF0690Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.2023-03-20 · Health · corrected 2023-05-04
Potential for more than minimal harm
- EF0700Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.2023-03-20 · Health · corrected 2023-05-04
Potential for more than minimal harm
- DF0732Post nurse staffing information every day.2023-03-20 · Health · corrected 2023-05-04
Potential for more than minimal harm
- DF0760Ensure that residents are free from significant medication errors.2023-03-20 · Health · corrected 2023-05-04
Potential for more than minimal harm
- FF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2023-03-20 · Health · corrected 2023-05-04
Potential for more than minimal harm
- EF0880Provide and implement an infection prevention and control program.2023-03-20 · Health · corrected 2023-05-04
Potential for more than minimal harm
- DF0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.2019-12-12 · Health · corrected 2020-01-26
Potential for more than minimal harm
- DF0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.2019-12-12 · Health · corrected 2020-01-26
Potential for more than minimal harm
- EF0688Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.2019-12-12 · Health · corrected 2020-01-26
Potential for more than minimal harm
- DF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2019-12-12 · Health · corrected 2020-01-26
Potential for more than minimal harm
- DF0698Provide safe, appropriate dialysis care/services for a resident who requires such services.2019-12-12 · Health · corrected 2020-01-26
Potential for more than minimal harm
- DF0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.2019-12-12 · Health · corrected 2020-01-26
Potential for more than minimal harm
Ownership
| Owner | Type | Role | Percent | Since |
|---|---|---|---|---|
| LINCOLN, JUDY | Individual | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 50% | 2003-07-16 |
| LINCOLN, JAMES | Individual | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 50% | 2003-07-16 |
| N & R OF HOLLISTER, LLC | Organization | OPERATIONAL/MANAGERIAL CONTROL | — | 2003-07-16 |
| LINCOLN, JAMES | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2003-07-16 |
| LINCOLN, JUDY | Individual | CORPORATE DIRECTOR | — | 2004-08-12 |
| N & R OF HOLLISTER, LLC | Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST | — | 2003-07-16 |
| BESTGEN, DEVAN | Individual | W-2 MANAGING EMPLOYEE | — | 2022-06-16 |
| LTC MANAGEMENT SERVICES LLC | Organization | OPERATIONAL/MANAGERIAL CONTROL | — | 2003-07-16 |
Other facilities in HOLLISTER
| Name | Overall | Beds |
|---|
Source: CMS Provider Data Catalog, Nursing Home Care Compare files (processed 2026-03-01). Citations show the 3 most recent inspection cycles.