NEIGHBORHOODS AT QUAIL CREEK, THE
1514 WEST LARK, SPRINGFIELD, MO 65810 · CCN 265799
Ratings
- Overall
- ★★★☆☆ 3
- Health inspection
- ★★★☆☆ 3
- Quality measures
- ★★★☆☆ 3
- Staffing
- ★★★★☆ 4
Facility
- Ownership type
- For profit - Limited Liability company
- Certified beds
- 120
- Avg residents/day
- 100.6
- Phone
- 4178891275
Inspection history vs Missouri & national averages
Cycle 1 is the most recent standard health inspection. Lower total deficiency counts are better.
| Cycle | Inspection date | This facility | Missouri avg | National avg | vs state |
|---|---|---|---|---|---|
| 1 | 2024-08-16 | 9 | 11.9 | 9.5 | -2.9 better |
| 2 | 2022-10-03 | 7 | 13.0 | 9.8 | -6.0 better |
| 3 | 2019-10-15 | 7 | 11.0 | 9.3 | -4.0 better |
Cycle 1 deficiencies by category
| Category | Deficiencies |
|---|---|
| Abuse, neglect, exploitation | 1 |
| Quality of life and care | 3 |
| Nutrition and dietary | 1 |
| Pharmacy service | 2 |
| Environmental | 1 |
| Infection control | 1 |
Staffing (hours per resident per day)
| Metric | This facility | Turnover |
|---|---|---|
| Total nurse staffing (reported) | 3.88 | 36.4% |
| RN staffing (reported) | 0.62 | 26.7% |
| Total nurse staffing (adjusted) | 4.08 | — |
Fines & penalties
- Total fines
- $0
- Number of fines
- 0
- Number of penalties
- 0
- Payment denials
- 0
Chain
- Chain
- AMERICARE SENIOR LIVING
- Facilities in chain
- 23
- Chain avg overall
- 3.60 / 5
Inspection citations (23)
- DF0607Develop and implement policies and procedures to prevent abuse, neglect, and theft.2024-08-16 · Health · corrected 2024-09-29
Potential for more than minimal harm
- DF0677Provide care and assistance to perform activities of daily living for any resident who is unable.2024-08-16 · Health · corrected 2024-09-29
Potential for more than minimal harm
- EF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2024-08-16 · Health · corrected 2024-09-29
Potential for more than minimal harm
- DF0692Provide enough food/fluids to maintain a resident's health.2024-08-16 · Health · corrected 2024-09-29
Potential for more than minimal harm
- EF0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.2024-08-16 · Health · corrected 2024-09-29
Potential for more than minimal harm
- EF0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.2024-08-16 · Health · corrected 2024-09-29
Potential for more than minimal harm
- FF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2024-08-16 · Health · corrected 2024-09-29
Potential for more than minimal harm
- EF0880Provide and implement an infection prevention and control program.2024-08-16 · Health · corrected 2024-09-29
Potential for more than minimal harm
- FF0921Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.2024-08-16 · Health · corrected 2024-09-29
Potential for more than minimal harm
- DF0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.2024-05-14 · Health · corrected 2024-06-05
Potential for more than minimal harm
- DF0602Protect each resident from the wrongful use of the resident's belongings or money.2024-04-18 · Health · corrected 2024-03-20
Potential for more than minimal harm
- DF0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.2022-10-03 · Health · corrected 2022-11-22
Potential for more than minimal harm
- EF0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.2022-10-03 · Health · corrected 2022-11-22
Potential for more than minimal harm
- EF0610Respond appropriately to all alleged violations.2022-10-03 · Health · corrected 2022-11-22
Potential for more than minimal harm
- EF0623Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.2022-10-03 · Health · corrected 2022-11-22
Potential for more than minimal harm
- DF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2022-10-03 · Health · corrected 2022-11-22
Potential for more than minimal harm
- EF0585Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.2019-10-15 · Health · corrected 2019-11-20
Potential for more than minimal harm
- DF0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.2019-10-15 · Health · corrected 2019-11-20
Potential for more than minimal harm
- DF0695Provide safe and appropriate respiratory care for a resident when needed.2019-10-15 · Health · corrected 2019-11-20
Potential for more than minimal harm
- DF0698Provide safe, appropriate dialysis care/services for a resident who requires such services.2019-10-15 · Health · corrected 2019-11-20
Potential for more than minimal harm
- EF0759Ensure medication error rates are not 5 percent or greater.2019-10-15 · Health · corrected 2019-11-20
Potential for more than minimal harm
- EF0760Ensure that residents are free from significant medication errors.2019-10-15 · Health · corrected 2019-11-20
Potential for more than minimal harm
- DF0880Provide and implement an infection prevention and control program.2019-10-15 · Health · corrected 2019-11-20
Potential for more than minimal harm
Ownership
| Owner | Type | Role | Percent | Since |
|---|---|---|---|---|
| MONTGOMERY, RICHARD | Individual | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 50% | 2005-10-24 |
| MONTGOMERY, ANNA | Individual | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | 50% | 2013-01-01 |
| AMERICARE SYSTEMS, INC. | Organization | OPERATIONAL/MANAGERIAL CONTROL | — | 1981-08-01 |
| CROSSON, CLAY | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2013-03-07 |
| REIKER, JAMES | Individual | CORPORATE DIRECTOR | — | 2005-10-24 |
| SCHADE, KYLE | Individual | CORPORATE OFFICER | — | 2021-03-01 |
| SCHADE, KYLE | Individual | CONTRACTED MANAGING EMPLOYEE | — | 2021-03-01 |
| WINDHAM, ERIC | Individual | W-2 MANAGING EMPLOYEE | — | 2019-01-08 |
Other facilities in SPRINGFIELD
| Name | Overall | Beds |
|---|---|---|
| COX MEDICAL CENTERS MEYER ORTHOPEDIC AND REHAB | ★★★★★ | 28 |
| MANOR AT ELFINDALE, THE | ★★★★★ | 100 |
| MAPLES HEALTH AND REHABILITATION, THE | ★★★★☆ | 120 |
| SPRINGFIELD REHABILITATION & HEALTH CARE CENTER | ★★★★☆ | 146 |
| WILSON'S CREEK NURSING & REHAB | ★★★☆☆ | 172 |
Source: CMS Provider Data Catalog, Nursing Home Care Compare files (processed 2026-03-01). Citations show the 3 most recent inspection cycles.