MILAN HEALTH CARE CENTER
52435 INFIRMARY ROAD, MILAN, MO 63556 · CCN 265238
Abuse icon
Ratings
- Overall
- ★☆☆☆☆ 1
- Health inspection
- ★☆☆☆☆ 1
- Quality measures
- ★★☆☆☆ 2
- Staffing
- ★☆☆☆☆ 1
Facility
- Ownership type
- For profit - Corporation
- Certified beds
- 100
- Avg residents/day
- 88.7
- Phone
- 6602654032
Inspection history vs Missouri & national averages
Cycle 1 is the most recent standard health inspection. Lower total deficiency counts are better.
| Cycle | Inspection date | This facility | Missouri avg | National avg | vs state |
|---|---|---|---|---|---|
| 1 | 2025-03-05 | 17 | 11.9 | 9.5 | +5.1 worse |
| 2 | 2023-06-13 | 24 | 13.0 | 9.8 | +11.0 worse |
| 3 | 2019-10-09 | 4 | 11.0 | 9.3 | -7.0 better |
Cycle 1 deficiencies by category
| Category | Deficiencies |
|---|---|
| Abuse, neglect, exploitation | 2 |
| Quality of life and care | 2 |
| Resident assessment and care planning | 3 |
| Nursing and physician services | 6 |
| Resident rights | 1 |
| Nutrition and dietary | 2 |
| Infection control | 1 |
Staffing (hours per resident per day)
| Metric | This facility | Turnover |
|---|---|---|
| Total nurse staffing (reported) | 2.26 | 59.1% |
| RN staffing (reported) | 0.24 | — |
| Total nurse staffing (adjusted) | 2.01 | — |
Fines & penalties
- Total fines
- $49,897
- Number of fines
- 1
- Number of penalties
- 1
- Payment denials
- 0
Chain
- Chain
- RELIANT CARE MANAGEMENT
- Facilities in chain
- 29
- Chain avg overall
- 1.10 / 5
Inspection citations (45)1 immediate jeopardy1 actual harm
- GF0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.2025-10-30 · Health
Actual harm
- EF0725Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.2025-07-10 · Health · corrected 2025-07-28
Potential for more than minimal harm
- FF0727Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.2025-07-10 · Health · corrected 2025-07-28
Potential for more than minimal harm
- DF0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.2025-05-23 · Health · corrected 2025-06-21
Potential for more than minimal harm
- EF0725Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.2025-05-23 · Health · corrected 2025-07-28
Potential for more than minimal harm
- FF0727Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.2025-05-23 · Health · corrected 2025-07-28
Potential for more than minimal harm
- DF0558Reasonably accommodate the needs and preferences of each resident.2025-03-05 · Health · corrected 2025-04-22
Potential for more than minimal harm
- EF0637Assess the resident when there is a significant change in condition2025-03-05 · Health · corrected 2025-04-22
Potential for more than minimal harm
- EF0641Ensure each resident receives an accurate assessment.2025-03-05 · Health · corrected 2025-04-22
Potential for more than minimal harm
- EF0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.2025-03-05 · Health · corrected 2025-04-22
Potential for more than minimal harm
- EF0677Provide care and assistance to perform activities of daily living for any resident who is unable.2025-03-05 · Health · corrected 2025-04-22
Potential for more than minimal harm
- DF0688Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.2025-03-05 · Health · corrected 2025-04-22
Potential for more than minimal harm
- EF0725Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.2025-03-05 · Health · corrected 2025-04-22
Potential for more than minimal harm
- FF0727Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.2025-03-05 · Health · corrected 2025-04-22
Potential for more than minimal harm
- EF0804Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.2025-03-05 · Health · corrected 2025-04-22
Potential for more than minimal harm
- FF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2025-03-05 · Health · corrected 2025-04-22
Potential for more than minimal harm
- EF0880Provide and implement an infection prevention and control program.2025-03-05 · Health · corrected 2025-04-22
Potential for more than minimal harm
- JF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2025-01-22 · Health · corrected 2025-02-20
Immediate jeopardy
- DF0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.2024-10-17 · Health · corrected 2024-11-15
Potential for more than minimal harm
- DF0610Respond appropriately to all alleged violations.2024-10-17 · Health · corrected 2024-11-15
Potential for more than minimal harm
- DF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2024-10-02 · Health · corrected 2024-09-11
Potential for more than minimal harm
- DF0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.2024-05-07 · Health · corrected 2024-06-14
Potential for more than minimal harm
- DF0610Respond appropriately to all alleged violations.2024-05-07 · Health · corrected 2024-06-14
Potential for more than minimal harm
- DF0623Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.2023-11-28 · Health · corrected 2023-12-15
Potential for more than minimal harm
- EF0557Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.2023-06-13 · Health · corrected 2023-07-20
Potential for more than minimal harm
- EF0607Develop and implement policies and procedures to prevent abuse, neglect, and theft.2023-06-13 · Health · corrected 2023-07-20
Potential for more than minimal harm
- EF0623Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.2023-06-13 · Health · corrected 2023-07-20
Potential for more than minimal harm
- DF0641Ensure each resident receives an accurate assessment.2023-06-13 · Health · corrected 2023-07-20
Potential for more than minimal harm
- EF0655Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted2023-06-13 · Health · corrected 2023-07-20
Potential for more than minimal harm
- DF0658Ensure services provided by the nursing facility meet professional standards of quality.2023-06-13 · Health · corrected 2023-07-20
Potential for more than minimal harm
- DF0677Provide care and assistance to perform activities of daily living for any resident who is unable.2023-06-13 · Health · corrected 2023-07-20
Potential for more than minimal harm
- EF0728Ensure that nurse aides who have worked more than 4 months, are trained and competent; and nurse aides who have worked less than 4 months are enrolled in appropriate training.2023-06-13 · Health · corrected 2023-07-20
Potential for more than minimal harm
- EF0760Ensure that residents are free from significant medication errors.2023-06-13 · Health · corrected 2023-07-20
Potential for more than minimal harm
- FF0802Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.2023-06-13 · Health · corrected 2023-07-20
Potential for more than minimal harm
- FF0803Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.2023-06-13 · Health · corrected 2023-07-20
Potential for more than minimal harm
- FF0804Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.2023-06-13 · Health · corrected 2023-07-20
Potential for more than minimal harm
- EF0805Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.2023-06-13 · Health · corrected 2023-07-20
Potential for more than minimal harm
- EF0806Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.2023-06-13 · Health · corrected 2023-07-20
Potential for more than minimal harm
- EF0807Ensure each resident receives and the facility provides drinks consistent with resident needs and preferences and sufficient to maintain resident hydration.2023-06-13 · Health · corrected 2023-07-20
Potential for more than minimal harm
- FF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2023-06-13 · Health · corrected 2023-07-20
Potential for more than minimal harm
- DF0825Provide or get specialized rehabilitative services as required for a resident.2023-06-13 · Health · corrected 2023-07-20
Potential for more than minimal harm
- FF0880Provide and implement an infection prevention and control program.2023-06-13 · Health · corrected 2023-07-20
Potential for more than minimal harm
- DF0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.2019-10-09 · Health · corrected 2019-11-23
Potential for more than minimal harm
- EF0606Not hire anyone with a finding of abuse, neglect, exploitation, or theft.2019-10-09 · Health · corrected 2019-11-23
Potential for more than minimal harm
- EF0679Provide activities to meet all resident's needs.2019-10-09 · Health · corrected 2019-11-23
Potential for more than minimal harm
Ownership
| Owner | Type | Role | Percent | Since |
|---|---|---|---|---|
| RELIANT CARE INVESTORS INC | Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 100% | 2011-01-28 |
| RICHARD J DESTEFANE REVOCABLE LIVING TRUST | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | 100% | 2018-03-01 |
| RELIANT CARE MANAGEMENT COMPANY LLC | Organization | OPERATIONAL/MANAGERIAL CONTROL | — | 2011-01-28 |
| DESTEFANE, RICHARD | Individual | CORPORATE OFFICER | — | 2011-01-28 |
| JONES, DELYNNA | Individual | W-2 MANAGING EMPLOYEE | — | 2017-07-29 |
Other facilities in MILAN
| Name | Overall | Beds |
|---|
Source: CMS Provider Data Catalog, Nursing Home Care Compare files (processed 2026-03-01). Citations show the 3 most recent inspection cycles.