LOCH HAVEN
701 SUNSET HILLS DR, MACON, MO 63552 · CCN 265200
Ratings
- Overall
- ★★☆☆☆ 2
- Health inspection
- ★★☆☆☆ 2
- Quality measures
- ★★☆☆☆ 2
- Staffing
- ★★☆☆☆ 2
Facility
- Ownership type
- Government - County
- Certified beds
- 100
- Avg residents/day
- 70.7
- Phone
- 6603853113
Inspection history vs Missouri & national averages
Cycle 1 is the most recent standard health inspection. Lower total deficiency counts are better.
| Cycle | Inspection date | This facility | Missouri avg | National avg | vs state |
|---|---|---|---|---|---|
| 1 | 2025-08-11 | 18 | 11.9 | 9.5 | +6.1 worse |
| 2 | 2023-11-02 | 7 | 13.0 | 9.8 | -6.0 better |
| 3 | 2020-01-16 | 8 | 11.0 | 9.3 | -3.0 better |
Cycle 1 deficiencies by category
| Category | Deficiencies |
|---|---|
| Quality of life and care | 3 |
| Resident assessment and care planning | 2 |
| Nursing and physician services | 3 |
| Resident rights | 3 |
| Nutrition and dietary | 4 |
| Infection control | 3 |
Staffing (hours per resident per day)
| Metric | This facility | Turnover |
|---|---|---|
| Total nurse staffing (reported) | 3.52 | — |
| RN staffing (reported) | 0.38 | — |
| Total nurse staffing (adjusted) | 4.00 | — |
Fines & penalties
- Total fines
- $77,841
- Number of fines
- 2
- Number of penalties
- 2
- Payment denials
- 0
Inspection citations (33)1 immediate jeopardy1 actual harm
- DF0744Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.2025-08-21 · Health · corrected 2025-09-23
Potential for more than minimal harm
- EF0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.2025-08-11 · Health · corrected 2025-09-23
Potential for more than minimal harm
- EF0561Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.2025-08-11 · Health · corrected 2025-09-23
Potential for more than minimal harm
- CF0628Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.2025-08-11 · Health · corrected 2025-09-23
Potential for minimal harm
- EF0640Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.2025-08-11 · Health · corrected 2025-09-23
Potential for more than minimal harm
- EF0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.2025-08-11 · Health · corrected 2025-09-23
Potential for more than minimal harm
- EF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2025-08-11 · Health · corrected 2025-09-23
Potential for more than minimal harm
- EF0727Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.2025-08-11 · Health · corrected 2025-09-23
Potential for more than minimal harm
- EF0730Observe each nurse aide's job performance and give regular training.2025-08-11 · Health · corrected 2025-09-23
Potential for more than minimal harm
- DF0803Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.2025-08-11 · Health · corrected 2025-09-23
Potential for more than minimal harm
- EF0804Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.2025-08-11 · Health · corrected 2025-09-23
Potential for more than minimal harm
- EF0809Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.2025-08-11 · Health · corrected 2025-09-23
Potential for more than minimal harm
- FF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2025-08-11 · Health · corrected 2025-09-23
Potential for more than minimal harm
- EF0880Provide and implement an infection prevention and control program.2025-08-11 · Health · corrected 2025-09-23
Potential for more than minimal harm
- DF0881Implement a program that monitors antibiotic use.2025-08-11 · Health · corrected 2025-09-23
Potential for more than minimal harm
- EF0887Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.2025-08-11 · Health · corrected 2025-09-23
Potential for more than minimal harm
- EF0947Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.2025-08-11 · Health · corrected 2025-09-23
Potential for more than minimal harm
- GF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2025-03-07 · Health · corrected 2025-04-14
Actual harm
- JF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2024-03-12 · Health · corrected 2024-04-01
Immediate jeopardy
- DF0554Allow residents to self-administer drugs if determined clinically appropriate.2023-11-02 · Health · corrected 2023-12-15
Potential for more than minimal harm
- EF0638Assure that each resident’s assessment is updated at least once every 3 months.2023-11-02 · Health · corrected 2023-12-15
Potential for more than minimal harm
- DF0756Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.2023-11-02 · Health · corrected 2023-12-15
Potential for more than minimal harm
- EF0759Ensure medication error rates are not 5 percent or greater.2023-11-02 · Health · corrected 2023-12-15
Potential for more than minimal harm
- FF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2023-11-02 · Health · corrected 2023-12-15
Potential for more than minimal harm
- DF0880Provide and implement an infection prevention and control program.2023-11-02 · Health · corrected 2023-12-15
Potential for more than minimal harm
- DF0658Ensure services provided by the nursing facility meet professional standards of quality.2023-06-01 · Health · corrected 2023-07-17
Potential for more than minimal harm
- EF0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.2020-01-16 · Health · corrected 2020-02-28
Potential for more than minimal harm
- DF0677Provide care and assistance to perform activities of daily living for any resident who is unable.2020-01-16 · Health · corrected 2020-02-28
Potential for more than minimal harm
- EF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2020-01-16 · Health · corrected 2020-02-28
Potential for more than minimal harm
- EF0700Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.2020-01-16 · Health · corrected 2020-02-28
Potential for more than minimal harm
- EF0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.2020-01-16 · Health · corrected 2020-02-28
Potential for more than minimal harm
- FF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2020-01-16 · Health · corrected 2020-02-28
Potential for more than minimal harm
- EF0880Provide and implement an infection prevention and control program.2020-01-16 · Health · corrected 2020-02-28
Potential for more than minimal harm
Ownership
| Owner | Type | Role | Percent | Since |
|---|---|---|---|---|
| FREEMAN, BYRON | Individual | CORPORATE DIRECTOR | — | 2011-07-01 |
| HINSHAW, KELSEY | Individual | CORPORATE DIRECTOR | — | 2012-11-12 |
| FREEMAN, BYRON | Individual | W-2 MANAGING EMPLOYEE | — | 2012-11-19 |
| HINSHAW, KELSEY | Individual | W-2 MANAGING EMPLOYEE | — | 2012-11-12 |
Other facilities in MACON
| Name | Overall | Beds |
|---|---|---|
| MACON HEALTH CARE CENTER | ★★★★☆ | 84 |
Source: CMS Provider Data Catalog, Nursing Home Care Compare files (processed 2026-03-01). Citations show the 3 most recent inspection cycles.