Starfile

Starfile / Missouri

GRAND MANOR HEALTH CARE CENTER

3645 COOK AVE, SAINT LOUIS, MO 63113 · CCN 265717

Ratings

Overall
★☆☆☆☆ 1
Health inspection
★★☆☆☆ 2
Quality measures
★★☆☆☆ 2
Staffing
★☆☆☆☆ 1

Facility

Ownership type
For profit - Limited Liability company
Certified beds
120
Avg residents/day
110.5
Phone
3145312352

Inspection history vs Missouri & national averages

Cycle 1 is the most recent standard health inspection. Lower total deficiency counts are better.

CycleInspection dateThis facilityMissouri avgNational avgvs state
12024-09-131811.99.5+6.1 worse
22023-07-141413.09.8+1.0 worse
32019-12-061311.09.3+2.0 worse

Cycle 1 deficiencies by category

CategoryDeficiencies
Abuse, neglect, exploitation1
Quality of life and care3
Resident assessment and care planning3
Resident rights6
Nutrition and dietary1
Pharmacy service1
Environmental2
Infection control1

Staffing (hours per resident per day)

MetricThis facilityTurnover
Total nurse staffing (reported)1.93
RN staffing (reported)0.12
Total nurse staffing (adjusted)1.83

Fines & penalties

Total fines
$99,988
Number of fines
1
Number of penalties
1
Payment denials
0

Chain

Chain
RELIANT CARE MANAGEMENT
Facilities in chain
29
Chain avg overall
1.10 / 5

Inspection citations (45)1 immediate jeopardy

  1. DF0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.2025-11-17 · Health · corrected 2025-09-25

    Potential for more than minimal harm

  2. DF0688Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.2025-11-17 · Health · corrected 2025-11-18

    Potential for more than minimal harm

  3. DF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2025-11-17 · Health · corrected 2025-09-25

    Potential for more than minimal harm

  4. EF0803Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.2025-11-17 · Health · corrected 2025-11-18

    Potential for more than minimal harm

  5. EF0658Ensure services provided by the nursing facility meet professional standards of quality.2025-06-17 · Health · corrected 2025-07-14

    Potential for more than minimal harm

  6. EF0925Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.2025-06-17 · Health · corrected 2025-07-14

    Potential for more than minimal harm

  7. DF0623Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.2025-04-16 · Health · corrected 2025-05-30

    Potential for more than minimal harm

  8. EF0658Ensure services provided by the nursing facility meet professional standards of quality.2025-04-16 · Health · corrected 2025-07-14

    Potential for more than minimal harm

  9. DF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2025-04-16 · Health · corrected 2025-04-02

    Potential for more than minimal harm

  10. EF0925Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.2025-04-16 · Health · corrected 2025-07-14

    Potential for more than minimal harm

  11. EF0567Honor the resident's right to manage his or her financial affairs.2024-09-13 · Health · corrected 2024-10-25

    Potential for more than minimal harm

  12. EF0568Properly hold, secure, and manage each resident's personal money which is deposited with the nursing home.2024-09-13 · Health · corrected 2024-10-25

    Potential for more than minimal harm

  13. DF0582Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.2024-09-13 · Health · corrected 2024-10-25

    Potential for more than minimal harm

  14. DF0623Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.2024-09-13 · Health · corrected 2024-10-25

    Potential for more than minimal harm

  15. DF0625Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.2024-09-13 · Health · corrected 2024-10-25

    Potential for more than minimal harm

  16. DF0758Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.2024-09-13 · Health · corrected 2024-10-25

    Potential for more than minimal harm

  17. DF0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.2024-09-13 · Health · corrected 2024-10-25

    Potential for more than minimal harm

  18. DF0880Provide and implement an infection prevention and control program.2024-09-13 · Health · corrected 2024-10-25

    Potential for more than minimal harm

  19. DF0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.2024-02-13 · Health · corrected 2024-03-27

    Potential for more than minimal harm

  20. JF0760Ensure that residents are free from significant medication errors.2024-02-13 · Health · corrected 2024-02-17

    Immediate jeopardy

  21. DF0558Reasonably accommodate the needs and preferences of each resident.2023-07-14 · Health · corrected 2023-08-28

    Potential for more than minimal harm

  22. EF0568Properly hold, secure, and manage each resident's personal money which is deposited with the nursing home.2023-07-14 · Health · corrected 2023-08-28

    Potential for more than minimal harm

  23. DF0578Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.2023-07-14 · Health · corrected 2023-08-28

    Potential for more than minimal harm

  24. EF0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.2023-07-14 · Health · corrected 2023-08-28

    Potential for more than minimal harm

  25. EF0640Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.2023-07-14 · Health · corrected 2023-08-28

    Potential for more than minimal harm

  26. DF0641Ensure each resident receives an accurate assessment.2023-07-14 · Health · corrected 2023-08-28

    Potential for more than minimal harm

  27. EF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2023-07-14 · Health · corrected 2023-08-28

    Potential for more than minimal harm

  28. DF0688Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.2023-07-14 · Health · corrected 2023-08-28

    Potential for more than minimal harm

  29. DF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2023-07-14 · Health · corrected 2023-08-28

    Potential for more than minimal harm

  30. DF0695Provide safe and appropriate respiratory care for a resident when needed.2023-07-14 · Health · corrected 2023-08-28

    Potential for more than minimal harm

  31. DF0700Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.2023-07-14 · Health · corrected 2023-08-28

    Potential for more than minimal harm

  32. FF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2023-07-14 · Health · corrected 2023-08-28

    Potential for more than minimal harm

  33. EF0868Have the Quality Assessment and Assurance group have the required members and meet at least quarterly2023-07-14 · Health · corrected 2023-08-28

    Potential for more than minimal harm

  34. EF0882Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.2023-07-14 · Health · corrected 2023-08-28

    Potential for more than minimal harm

  35. EF0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.2023-04-12 · Health · corrected 2023-05-15

    Potential for more than minimal harm

  36. DF0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.2023-04-12 · Health · corrected 2023-05-15

    Potential for more than minimal harm

  37. EF0578Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.2019-12-06 · Health · corrected 2020-01-15

    Potential for more than minimal harm

  38. DF0583Keep residents' personal and medical records private and confidential.2019-12-06 · Health · corrected 2020-01-15

    Potential for more than minimal harm

  39. BF0623Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.2019-12-06 · Health · corrected 2020-01-15

    Potential for minimal harm

  40. EF0658Ensure services provided by the nursing facility meet professional standards of quality.2019-12-06 · Health · corrected 2020-01-15

    Potential for more than minimal harm

  41. EF0677Provide care and assistance to perform activities of daily living for any resident who is unable.2019-12-06 · Health · corrected 2020-01-15

    Potential for more than minimal harm

  42. DF0692Provide enough food/fluids to maintain a resident's health.2019-12-06 · Health · corrected 2020-01-15

    Potential for more than minimal harm

  43. EF0698Provide safe, appropriate dialysis care/services for a resident who requires such services.2019-12-06 · Health · corrected 2020-01-15

    Potential for more than minimal harm

  44. EF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2019-12-06 · Health · corrected 2020-01-15

    Potential for more than minimal harm

  45. EF0880Provide and implement an infection prevention and control program.2019-12-06 · Health · corrected 2020-01-15

    Potential for more than minimal harm

Ownership

OwnerTypeRolePercentSince
RELIANT CARE GROUP LLCOrganization5% OR GREATER DIRECT OWNERSHIP INTEREST100%2024-05-01
RICHARD J. DESTEFANE REVOCABLE LIVING TRUSTOrganization5% OR GREATER INDIRECT OWNERSHIP INTEREST2024-05-01
DESTEFANE, RICHARDIndividual5% OR GREATER INDIRECT OWNERSHIP INTEREST2024-05-01
DESTEFANE, RICHARDIndividualCORPORATE OFFICER2024-05-01
ARSHAD, ABDULLAHIndividualCONTRACTED MANAGING EMPLOYEE2024-05-01
ALLEN, ROBINIndividualW-2 MANAGING EMPLOYEE2024-05-01
RELIANT CARE MANAGEMENT COMPANY LLCOrganizationOPERATIONAL/MANAGERIAL CONTROL2024-12-10
GRAND MANOR ASSOCIATES LLCOrganization5% OR GREATER MORTGAGE INTEREST2024-05-01

Other facilities in SAINT LOUIS

NameOverallBeds
BETHESDA SOUTHGATE★★★★★130
CHRISTIAN EXTENDED CARE & REHABILITATION★★★★★60
DELMAR GARDENS SOUTH★★★★☆184
FRIENDSHIP VILLAGE SUNSET HILLS★★★★☆144
BARNES-JEWISH EXTENDED CARE★★★★☆120

Source: CMS Provider Data Catalog, Nursing Home Care Compare files (processed 2026-03-01). Citations show the 3 most recent inspection cycles.