Starfile / Missouri

BENTLEYS EXTENDED CARE

3060 ASHBY ROAD, OVERLAND, MO 63114 · CCN 265732

Inspection history vs Missouri & national averages

Cycle 1 is the most recent standard health inspection. Lower total deficiency counts are better.

Cycle 1 deficiencies by category

Staffing (hours per resident per day)

Fines & penalties

Total fines

$131,519

Number of fines

3

Number of penalties

4

Payment denials

1

Inspection citations (60)4 immediate jeopardy2 actual harm

1. EF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2025-12-10 · Health · corrected 2026-02-13

   Potential for more than minimal harm

2. DF0790Provide routine and 24-hour emergency dental care for each resident.2025-04-30 · Health · corrected 2025-05-28

   Potential for more than minimal harm

3. JF0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.2025-02-04 · Health · corrected 2025-02-04

   Immediate jeopardy

4. DF0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.2025-02-04 · Health · corrected 2025-02-28

   Potential for more than minimal harm

5. GF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2025-02-04 · Health · corrected 2025-02-28

   Actual harm

6. EF0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.2024-10-24 · Health · corrected 2024-12-06

   Potential for more than minimal harm

7. DF0580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.2024-10-24 · Health · corrected 2024-12-06

   Potential for more than minimal harm

8. DF0623Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.2024-10-24 · Health · corrected 2024-12-06

   Potential for more than minimal harm

9. DF0625Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.2024-10-24 · Health · corrected 2024-12-06

   Potential for more than minimal harm

10. DF0641Ensure each resident receives an accurate assessment.2024-10-24 · Health · corrected 2024-11-15

    Potential for more than minimal harm

11. EF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2024-10-24 · Health · corrected 2024-11-15

    Potential for more than minimal harm

12. DF0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.2024-10-24 · Health · corrected 2024-11-15

    Potential for more than minimal harm

13. DF0678Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.2024-10-24 · Health · corrected 2024-11-15

    Potential for more than minimal harm

14. DF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2024-10-24 · Health · corrected 2024-12-06

    Potential for more than minimal harm

15. DF0687Provide appropriate foot care.2024-10-24 · Health · corrected 2024-12-06

    Potential for more than minimal harm

16. EF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2024-10-24 · Health · corrected 2024-12-06

    Potential for more than minimal harm

17. DF0695Provide safe and appropriate respiratory care for a resident when needed.2024-10-24 · Health · corrected 2024-12-06

    Potential for more than minimal harm

18. EF0727Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.2024-10-24 · Health · corrected 2024-11-15

    Potential for more than minimal harm

19. DF0728Ensure that nurse aides who have worked more than 4 months, are trained and competent; and nurse aides who have worked less than 4 months are enrolled in appropriate training.2024-10-24 · Health · corrected 2024-12-06

    Potential for more than minimal harm

20. EF0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.2024-10-24 · Health · corrected 2024-12-06

    Potential for more than minimal harm

21. DF0758Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.2024-10-24 · Health · corrected 2024-12-06

    Potential for more than minimal harm

22. EF0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.2024-10-24 · Health · corrected 2024-12-06

    Potential for more than minimal harm

23. EF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2024-10-24 · Health · corrected 2024-12-06

    Potential for more than minimal harm

24. FF0851Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.2024-10-24 · Health · corrected 2024-12-06

    Potential for more than minimal harm

25. EF0880Provide and implement an infection prevention and control program.2024-10-24 · Health · corrected 2024-12-17

    Potential for more than minimal harm

26. EF0883Develop and implement policies and procedures for flu and pneumonia vaccinations.2024-10-24 · Health · corrected 2024-12-06

    Potential for more than minimal harm

27. EF0887Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.2024-10-24 · Health · corrected 2024-12-06

    Potential for more than minimal harm

28. EF0947Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.2024-10-24 · Health · corrected 2024-12-06

    Potential for more than minimal harm

29. FF0727Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.2024-07-03 · Health · corrected 2024-08-17

    Potential for more than minimal harm

30. DF0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.2023-06-30 · Health · corrected 2023-06-30

    Potential for more than minimal harm

31. EF0568Properly hold, secure, and manage each resident's personal money which is deposited with the nursing home.2023-06-30 · Health · corrected 2023-07-26

    Potential for more than minimal harm

32. DF0580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.2023-06-30 · Health · corrected 2023-07-21

    Potential for more than minimal harm

33. DF0636Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.2023-06-30 · Health · corrected 2023-06-30

    Potential for more than minimal harm

34. EF0640Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.2023-06-30 · Health · corrected 2023-06-30

    Potential for more than minimal harm

35. EF0641Ensure each resident receives an accurate assessment.2023-06-30 · Health · corrected 2023-07-13

    Potential for more than minimal harm

36. DF0644Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.2023-06-30 · Health · corrected 2023-07-26

    Potential for more than minimal harm

37. KF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2023-06-30 · Health · corrected 2023-06-30

    Immediate jeopardy

38. KF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2023-06-30 · Health · corrected 2023-06-30

    Immediate jeopardy

39. GF0692Provide enough food/fluids to maintain a resident's health.2023-06-30 · Health · corrected 2023-07-21

    Actual harm

40. DF0698Provide safe, appropriate dialysis care/services for a resident who requires such services.2023-06-30 · Health · corrected 2023-07-28

    Potential for more than minimal harm

41. KF0700Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.2023-06-30 · Health · corrected 2023-06-30

    Immediate jeopardy

42. FF0728Ensure that nurse aides who have worked more than 4 months, are trained and competent; and nurse aides who have worked less than 4 months are enrolled in appropriate training.2023-06-30 · Health · corrected 2023-07-13

    Potential for more than minimal harm

43. DF0759Ensure medication error rates are not 5 percent or greater.2023-06-30 · Health · corrected 2023-07-28

    Potential for more than minimal harm

44. DF0760Ensure that residents are free from significant medication errors.2023-06-30 · Health · corrected 2023-07-28

    Potential for more than minimal harm

45. EF0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.2023-06-30 · Health · corrected 2023-07-28

    Potential for more than minimal harm

46. FF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2023-06-30 · Health · corrected 2023-07-28

    Potential for more than minimal harm

47. FF0835Administer the facility in a manner that enables it to use its resources effectively and efficiently.2023-06-30 · Health · corrected 2023-08-01

    Potential for more than minimal harm

48. FF0838Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.2023-06-30 · Health · corrected 2023-07-21

    Potential for more than minimal harm

49. FF0867Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.2023-06-30 · Health · corrected 2023-07-31

    Potential for more than minimal harm

50. FF0880Provide and implement an infection prevention and control program.2023-06-30 · Health · corrected 2023-08-21

    Potential for more than minimal harm

51. FF0881Implement a program that monitors antibiotic use.2023-06-30 · Health · corrected 2023-07-26

    Potential for more than minimal harm

52. FF0882Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.2023-06-30 · Health · corrected 2023-07-18

    Potential for more than minimal harm

53. CF0577Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.2019-11-07 · Health · corrected 2019-12-05

    Potential for minimal harm

54. EF0582Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.2019-11-07 · Health · corrected 2019-12-10

    Potential for more than minimal harm

55. DF0677Provide care and assistance to perform activities of daily living for any resident who is unable.2019-11-07 · Health · corrected 2019-12-10

    Potential for more than minimal harm

56. EF0730Observe each nurse aide's job performance and give regular training.2019-11-07 · Health · corrected 2019-12-10

    Potential for more than minimal harm

57. DF0756Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.2019-11-07 · Health · corrected 2019-12-10

    Potential for more than minimal harm

58. DF0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.2019-11-07 · Health · corrected 2019-12-10

    Potential for more than minimal harm

59. DF0849Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.2019-11-07 · Health · corrected 2019-12-10

    Potential for more than minimal harm

60. DF0880Provide and implement an infection prevention and control program.2019-11-07 · Health · corrected 2019-12-10

    Potential for more than minimal harm

Ownership

Other facilities in OVERLAND

Source: CMS Provider Data Catalog, Nursing Home Care Compare files (processed 2026-03-01). Citations show the 3 most recent inspection cycles.