WHITEWATER HEALTH SERVICES
525 BLUFF AVENUE, ST CHARLES, MN 55972 · CCN 245270
Ratings
- Overall
- ★★☆☆☆ 2
- Health inspection
- ★★☆☆☆ 2
- Quality measures
- ★★☆☆☆ 2
- Staffing
- ★★★★☆ 4
Facility
- Ownership type
- For profit - Corporation
- Certified beds
- 45
- Avg residents/day
- 23.2
- Phone
- 5079323283
Inspection history vs Minnesota & national averages
Cycle 1 is the most recent standard health inspection. Lower total deficiency counts are better.
| Cycle | Inspection date | This facility | Minnesota avg | National avg | vs state |
|---|---|---|---|---|---|
| 1 | 2025-05-14 | 9 | 8.1 | 9.5 | +0.9 worse |
| 2 | 2024-04-11 | 2 | 7.8 | 9.8 | -5.8 better |
| 3 | 2023-07-20 | 8 | 7.4 | 9.3 | +0.6 worse |
Cycle 1 deficiencies by category
| Category | Deficiencies |
|---|---|
| Abuse, neglect, exploitation | 3 |
| Quality of life and care | 1 |
| Resident assessment and care planning | 1 |
| Resident rights | 2 |
| Pharmacy service | 1 |
| Infection control | 1 |
Staffing (hours per resident per day)
| Metric | This facility | Turnover |
|---|---|---|
| Total nurse staffing (reported) | 3.82 | 33.3% |
| RN staffing (reported) | 1.11 | 57.1% |
| Total nurse staffing (adjusted) | 4.10 | — |
Fines & penalties
- Total fines
- $16,452
- Number of fines
- 1
- Number of penalties
- 1
- Payment denials
- 0
Chain
- Chain
- NORTH SHORE HEALTHCARE
- Facilities in chain
- 58
- Chain avg overall
- 2.80 / 5
Inspection citations (19)1 immediate jeopardy
- EF0602Protect each resident from the wrongful use of the resident's belongings or money.2025-06-16 · Health · corrected 2025-07-23
Potential for more than minimal harm
- EF0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.2025-06-16 · Health · corrected 2025-07-23
Potential for more than minimal harm
- EF0610Respond appropriately to all alleged violations.2025-06-16 · Health · corrected 2025-07-23
Potential for more than minimal harm
- EF0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.2025-06-16 · Health · corrected 2025-07-23
Potential for more than minimal harm
- DF0554Allow residents to self-administer drugs if determined clinically appropriate.2025-05-14 · Health · corrected 2025-06-12
Potential for more than minimal harm
- CF0577Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.2025-05-14 · Health · corrected 2025-06-12
Potential for minimal harm
- DF0655Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted2025-05-14 · Health · corrected 2025-06-12
Potential for more than minimal harm
- DF0697Provide safe, appropriate pain management for a resident who requires such services.2025-05-14 · Health · corrected 2025-06-12
Potential for more than minimal harm
- DF0880Provide and implement an infection prevention and control program.2025-05-14 · Health · corrected 2025-06-12
Potential for more than minimal harm
- JF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2024-08-06 · Health · corrected 2024-08-27
Immediate jeopardy
- DF0880Provide and implement an infection prevention and control program.2024-06-12 · Health · corrected 2024-07-08
Potential for more than minimal harm
- DF0623Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.2023-07-20 · Health · corrected 2023-09-06
Potential for more than minimal harm
- DF0641Ensure each resident receives an accurate assessment.2023-07-20 · Health · corrected 2023-09-06
Potential for more than minimal harm
- DF0676Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.2023-07-20 · Health · corrected 2023-09-06
Potential for more than minimal harm
- EF0727Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.2023-07-20 · Health · corrected 2023-09-06
Potential for more than minimal harm
- DF0803Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.2023-07-20 · Health · corrected 2023-09-06
Potential for more than minimal harm
- EF0809Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.2023-07-20 · Health · corrected 2023-09-06
Potential for more than minimal harm
- EF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2023-07-20 · Health · corrected 2023-09-06
Potential for more than minimal harm
- DF0883Develop and implement policies and procedures for flu and pneumonia vaccinations.2023-07-20 · Health · corrected 2023-09-06
Potential for more than minimal harm
Ownership
| Owner | Type | Role | Percent | Since |
|---|---|---|---|---|
| NSHC WISCONSIN LLC | Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 100% | 2016-12-30 |
| CLIFTONLARSONALLEN LLP | Organization | OPERATIONAL/MANAGERIAL CONTROL | — | 2018-05-22 |
| CONTINUUM THERAPY PARTNERS | Organization | OPERATIONAL/MANAGERIAL CONTROL | — | 2025-03-01 |
| NORTH SHORE HEALTHCARE LLC | Organization | OPERATIONAL/MANAGERIAL CONTROL | — | 2017-02-01 |
| NSH REHAB LLC | Organization | OPERATIONAL/MANAGERIAL CONTROL | — | 2025-03-01 |
| WIPFLI LLP | Organization | OPERATIONAL/MANAGERIAL CONTROL | — | 2025-02-01 |
| BAUMANN, TROY | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2016-12-30 |
| BELONGIA, CHRISTINA | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2019-11-01 |
| GEE, DARREN | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2021-11-30 |
| GIMLIN, LINDSAY | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2025-06-08 |
| GREER, LAUREN | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2023-11-29 |
| HOEHN, JEFFREY | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2016-12-30 |
| PATZER, COLLEEN | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2023-02-14 |
| PONTON, LILIA | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2025-06-01 |
| PURTELL, BRIAN | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2018-06-01 |
| BAUMANN, TROY | Individual | CORPORATE OFFICER | — | 2016-12-30 |
| HOEHN, JEFFREY | Individual | CORPORATE OFFICER | — | 2016-12-30 |
| CIBC BANK USA | Organization | OPERATIONAL/MANAGERIAL CONTROL | — | 2024-12-31 |
| CIBC BANK USA | Organization | 5% OR GREATER SECURITY INTEREST | — | 2024-12-31 |
Other facilities in ST CHARLES
| Name | Overall | Beds |
|---|
Source: CMS Provider Data Catalog, Nursing Home Care Compare files (processed 2026-03-01). Citations show the 3 most recent inspection cycles.