Heartwood
503 HEARTWOOD DRIVE, CROSBY, MN 56441 · CCN 245232
Ratings
- Overall
- ★★★★☆ 4
- Health inspection
- ★★★★☆ 4
- Quality measures
- ★★★★☆ 4
- Staffing
- ★★★★☆ 4
Facility
- Ownership type
- Non profit - Corporation
- Certified beds
- 54
- Avg residents/day
- 42.3
- Phone
- 2185467000
Inspection history vs Minnesota & national averages
Cycle 1 is the most recent standard health inspection. Lower total deficiency counts are better.
| Cycle | Inspection date | This facility | Minnesota avg | National avg | vs state |
|---|---|---|---|---|---|
| 1 | 2025-07-23 | 2 | 8.1 | 9.5 | -6.1 better |
| 2 | 2024-08-07 | 4 | 7.8 | 9.8 | -3.8 better |
| 3 | 2023-07-19 | 1 | 7.4 | 9.3 | -6.4 better |
Cycle 1 deficiencies by category
| Category | Deficiencies |
|---|---|
| Quality of life and care | 1 |
| Resident assessment and care planning | 1 |
Staffing (hours per resident per day)
| Metric | This facility | Turnover |
|---|---|---|
| Total nurse staffing (reported) | 4.43 | — |
| RN staffing (reported) | 1.40 | — |
| Total nurse staffing (adjusted) | 4.99 | — |
Fines & penalties
- Total fines
- $0
- Number of fines
- 0
- Number of penalties
- 0
- Payment denials
- 0
Inspection citations (7)
- DF0641Ensure each resident receives an accurate assessment.2025-07-23 · Health · corrected 2025-08-15
Potential for more than minimal harm
- DF0699Provide care or services that was trauma informed and/or culturally competent.2025-07-23 · Health · corrected 2025-08-15
Potential for more than minimal harm
- DF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2024-08-07 · Health · corrected 2024-09-04
Potential for more than minimal harm
- EF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2024-08-07 · Health · corrected 2024-09-04
Potential for more than minimal harm
- DF0880Provide and implement an infection prevention and control program.2024-08-07 · Health · corrected 2024-09-04
Potential for more than minimal harm
- DF0883Develop and implement policies and procedures for flu and pneumonia vaccinations.2024-08-07 · Health · corrected 2024-09-04
Potential for more than minimal harm
- EF0883Develop and implement policies and procedures for flu and pneumonia vaccinations.2023-07-19 · Health · corrected 2023-08-25
Potential for more than minimal harm
Ownership
| Owner | Type | Role | Percent | Since |
|---|---|---|---|---|
| CROSBY SENIOR SERVICES | Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST | — | 2022-11-09 |
| CUYUNA REGIONAL MEDICAL CENTER | Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST | — | 2022-11-09 |
| PRESBYTERIAN HOMES HOUSING AND ASSISTED LIVING, INC. | Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST | — | 2022-11-09 |
| CUYUNA REGIONAL MEDICAL CENTER | Organization | OPERATIONAL/MANAGERIAL CONTROL | — | 2023-05-17 |
| PHS MANAGEMENT, LLC | Organization | OPERATIONAL/MANAGERIAL CONTROL | — | 2023-05-17 |
| PRESBYTERIAN HOMES HOUSING AND ASSISTED LIVING, INC. | Organization | OPERATIONAL/MANAGERIAL CONTROL | — | 2025-01-02 |
| BERG, KATIE | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2025-01-02 |
| BLANK, KIMBERLY | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2025-01-02 |
| GRAMS, JENNIFER | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2025-01-08 |
| HART, AMY | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2025-01-02 |
| LARSON, DUANE | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2025-01-02 |
| LINDH, DANIEL | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2025-01-02 |
| MEYER, MARK | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2025-01-02 |
| BERG, KATIE | Individual | CORPORATE DIRECTOR | — | 2023-05-17 |
| BLANK, KIMBERLY | Individual | CORPORATE DIRECTOR | — | 2023-05-17 |
| GOODWIN, DAVID | Individual | CORPORATE DIRECTOR | — | 2023-05-17 |
| HART, AMY | Individual | CORPORATE DIRECTOR | — | 2023-05-17 |
| LARSON, DUANE | Individual | CORPORATE DIRECTOR | — | 2023-05-17 |
| LINDH, DANIEL | Individual | CORPORATE DIRECTOR | — | 2023-05-17 |
| MEYER, MARK | Individual | CORPORATE DIRECTOR | — | 2022-11-09 |
| BERG, KATIE | Individual | CORPORATE OFFICER | — | 2023-05-17 |
| HART, AMY | Individual | CORPORATE OFFICER | — | 2023-05-17 |
| LINDH, DANIEL | Individual | CORPORATE OFFICER | — | 2023-05-17 |
| MEYER, MARK | Individual | CORPORATE OFFICER | — | 2022-11-09 |
| U.S. BANK | Organization | 5% OR GREATER SECURITY INTEREST | — | 2023-05-17 |
| U.S. BANK | Organization | 5% OR GREATER MORTGAGE INTEREST | — | 2023-05-17 |
Other facilities in CROSBY
| Name | Overall | Beds |
|---|
Source: CMS Provider Data Catalog, Nursing Home Care Compare files (processed 2026-03-01). Citations show the 3 most recent inspection cycles.