Starfile / Michigan

The Orchards at Canterbury on the Lake

5601 Hatchery Road, Waterford, MI 48329 · CCN 235555

Abuse icon

Inspection history vs Michigan & national averages

Cycle 1 is the most recent standard health inspection. Lower total deficiency counts are better.

Cycle 1 deficiencies by category

Staffing (hours per resident per day)

Fines & penalties

Total fines

$97,916

Number of fines

2

Number of penalties

3

Payment denials

1

Chain

Chain

THE ORCHARDS MICHIGAN

Facilities in chain

12

Chain avg overall

1.90 / 5

Inspection citations (79)6 actual harm

1. DF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2026-01-20 · Health · corrected 2025-12-16

   Potential for more than minimal harm

2. DF0580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.2025-10-24 · Health · corrected 2025-10-25

   Potential for more than minimal harm

3. DF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2025-10-24 · Health · corrected 2025-10-25

   Potential for more than minimal harm

4. DF0725Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.2025-10-24 · Health · corrected 2025-10-25

   Potential for more than minimal harm

5. DF0880Provide and implement an infection prevention and control program.2025-10-24 · Health · corrected 2025-10-25

   Potential for more than minimal harm

6. DF0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.2025-07-31 · Health · corrected 2025-08-15

   Potential for more than minimal harm

7. DF0558Reasonably accommodate the needs and preferences of each resident.2025-07-31 · Health · corrected 2025-08-15

   Potential for more than minimal harm

8. DF0578Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.2025-07-31 · Health · corrected 2025-08-15

   Potential for more than minimal harm

9. DF0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.2025-07-31 · Health · corrected 2025-08-15

   Potential for more than minimal harm

10. DF0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.2025-07-31 · Health · corrected 2025-08-15

    Potential for more than minimal harm

11. DF0602Protect each resident from the wrongful use of the resident's belongings or money.2025-07-31 · Health · corrected 2025-08-15

    Potential for more than minimal harm

12. DF0605Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.2025-07-31 · Health · corrected 2025-08-15

    Potential for more than minimal harm

13. DF0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.2025-07-31 · Health · corrected 2025-08-15

    Potential for more than minimal harm

14. DF0610Respond appropriately to all alleged violations.2025-07-31 · Health · corrected 2025-08-15

    Potential for more than minimal harm

15. DF0641Ensure each resident receives an accurate assessment.2025-07-31 · Health · corrected 2025-08-15

    Potential for more than minimal harm

16. DF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2025-07-31 · Health · corrected 2025-08-15

    Potential for more than minimal harm

17. DF0677Provide care and assistance to perform activities of daily living for any resident who is unable.2025-07-31 · Health · corrected 2025-08-15

    Potential for more than minimal harm

18. GF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2025-07-31 · Health · corrected 2025-09-02

    Actual harm

19. DF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2025-07-31 · Health · corrected 2025-08-15

    Potential for more than minimal harm

20. DF0756Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.2025-07-31 · Health · corrected 2025-08-15

    Potential for more than minimal harm

21. EF0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.2025-07-31 · Health · corrected 2025-08-15

    Potential for more than minimal harm

22. FF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2025-07-31 · Health · corrected 2025-08-15

    Potential for more than minimal harm

23. DF0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.2025-07-31 · Health · corrected 2025-08-15

    Potential for more than minimal harm

24. DF0847Inform resident or representatives choice to enter into binding arbitration agreement and right to refuse.2025-07-31 · Health · corrected 2025-08-15

    Potential for more than minimal harm

25. FF0865Have a plan that describes the process for conducting QAPI and QAA activities.2025-07-31 · Health · corrected 2025-08-15

    Potential for more than minimal harm

26. EF0880Provide and implement an infection prevention and control program.2025-07-31 · Health · corrected 2025-08-15

    Potential for more than minimal harm

27. EF0881Implement a program that monitors antibiotic use.2025-07-31 · Health · corrected 2025-08-15

    Potential for more than minimal harm

28. FF0925Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.2025-07-31 · Health · corrected 2025-08-15

    Potential for more than minimal harm

29. DF0585Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.2025-05-15 · Health · corrected 2025-05-21

    Potential for more than minimal harm

30. DF0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.2025-04-10 · Health · corrected 2025-04-25

    Potential for more than minimal harm

31. EF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2025-04-10 · Health · corrected 2025-04-25

    Potential for more than minimal harm

32. DF0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.2025-04-10 · Health · corrected 2025-04-25

    Potential for more than minimal harm

33. DF0677Provide care and assistance to perform activities of daily living for any resident who is unable.2025-03-06 · Health · corrected 2025-01-23

    Potential for more than minimal harm

34. GF0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.2024-10-28 · Health · corrected 2024-10-13

    Actual harm

35. DF0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.2024-10-28 · Health · corrected 2024-10-13

    Potential for more than minimal harm

36. DF0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.2024-09-17 · Health · corrected 2024-09-25

    Potential for more than minimal harm

37. DF0677Provide care and assistance to perform activities of daily living for any resident who is unable.2024-09-17 · Health · corrected 2024-09-25

    Potential for more than minimal harm

38. FF0725Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.2024-09-17 · Health · corrected 2024-09-25

    Potential for more than minimal harm

39. DF0805Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.2024-09-17 · Health · corrected 2024-09-25

    Potential for more than minimal harm

40. FF0838Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.2024-09-17 · Health · corrected 2024-09-25

    Potential for more than minimal harm

41. DF0578Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.2024-07-17 · Health · corrected 2024-08-20

    Potential for more than minimal harm

42. EF0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.2024-07-17 · Health · corrected 2024-08-20

    Potential for more than minimal harm

43. DF0644Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.2024-07-17 · Health · corrected 2024-08-20

    Potential for more than minimal harm

44. DF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2024-07-17 · Health · corrected 2024-08-20

    Potential for more than minimal harm

45. DF0677Provide care and assistance to perform activities of daily living for any resident who is unable.2024-07-17 · Health · corrected 2024-08-20

    Potential for more than minimal harm

46. EF0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.2024-07-17 · Health · corrected 2024-08-20

    Potential for more than minimal harm

47. DF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2024-07-17 · Health · corrected 2024-08-20

    Potential for more than minimal harm

48. DF0756Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.2024-07-17 · Health · corrected 2024-08-20

    Potential for more than minimal harm

49. DF0760Ensure that residents are free from significant medication errors.2024-07-17 · Health · corrected 2024-08-20

    Potential for more than minimal harm

50. DF0773Provide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results.2024-07-17 · Health · corrected 2024-08-20

    Potential for more than minimal harm

51. FF0802Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.2024-07-17 · Health · corrected 2024-08-20

    Potential for more than minimal harm

52. DF0806Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.2024-07-17 · Health · corrected 2024-08-20

    Potential for more than minimal harm

53. EF0809Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.2024-07-17 · Health · corrected 2024-08-20

    Potential for more than minimal harm

54. FF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2024-07-17 · Health · corrected 2024-08-20

    Potential for more than minimal harm

55. EF0868Have the Quality Assessment and Assurance group have the required members and meet at least quarterly2024-07-17 · Health · corrected 2024-08-20

    Potential for more than minimal harm

56. FF0880Provide and implement an infection prevention and control program.2024-07-17 · Health · corrected 2024-08-20

    Potential for more than minimal harm

57. EF0881Implement a program that monitors antibiotic use.2024-07-17 · Health · corrected 2024-08-20

    Potential for more than minimal harm

58. CF0925Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.2024-07-17 · Health · corrected 2024-08-20

    Potential for minimal harm

59. DF0585Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.2024-06-03 · Health · corrected 2024-06-20

    Potential for more than minimal harm

60. EF0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.2024-04-30 · Health · corrected 2024-05-21

    Potential for more than minimal harm

61. DF0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.2024-04-30 · Health · corrected 2023-12-14

    Potential for more than minimal harm

62. EF0880Provide and implement an infection prevention and control program.2024-04-30 · Health · corrected 2024-05-21

    Potential for more than minimal harm

63. GF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2023-09-07 · Health · corrected 2023-10-02

    Actual harm

64. EF0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.2023-07-20 · Health · corrected 2023-07-27

    Potential for more than minimal harm

65. EF0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.2023-07-20 · Health · corrected 2023-07-27

    Potential for more than minimal harm

66. DF0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.2023-07-20 · Health · corrected 2023-07-27

    Potential for more than minimal harm

67. DF0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.2023-07-20 · Health · corrected 2023-07-27

    Potential for more than minimal harm

68. DF0677Provide care and assistance to perform activities of daily living for any resident who is unable.2023-07-20 · Health · corrected 2023-07-27

    Potential for more than minimal harm

69. DF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2023-07-20 · Health · corrected 2023-07-27

    Potential for more than minimal harm

70. DF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2023-07-20 · Health · corrected 2023-07-27

    Potential for more than minimal harm

71. DF0692Provide enough food/fluids to maintain a resident's health.2023-07-20 · Health · corrected 2023-07-27

    Potential for more than minimal harm

72. EF0730Observe each nurse aide's job performance and give regular training.2023-07-20 · Health · corrected 2023-07-27

    Potential for more than minimal harm

73. DF0758Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.2023-07-20 · Health · corrected 2023-07-27

    Potential for more than minimal harm

74. DF0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.2023-06-29 · Health · corrected 2023-07-07

    Potential for more than minimal harm

75. GF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2023-06-29 · Health · corrected 2023-07-07

    Actual harm

76. GF0880Provide and implement an infection prevention and control program.2023-06-29 · Health · corrected 2023-07-07

    Actual harm

77. GF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2023-03-16 · Health · corrected 2023-03-24

    Actual harm

78. DF0777Provide or obtain x-rays/tests when ordered and promptly tell the ordering practitioner of the results.2023-03-16 · Health · corrected 2023-03-24

    Potential for more than minimal harm

79. EF0804Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.2023-03-16 · Health · corrected 2023-04-12

    Potential for more than minimal harm

Ownership

Other facilities in Waterford

Source: CMS Provider Data Catalog, Nursing Home Care Compare files (processed 2026-03-01). Citations show the 3 most recent inspection cycles.