The Manor of Novi
24500 Meadowbrook Rd, Novi, MI 48375 · CCN 235529
Ratings
- Overall
- ★★☆☆☆ 2
- Health inspection
- ★★☆☆☆ 2
- Quality measures
- ★★★☆☆ 3
- Staffing
- ★★★☆☆ 3
Facility
- Ownership type
- For profit - Corporation
- Certified beds
- 130
- Avg residents/day
- 95.9
- Phone
- 2484772000
Inspection history vs Michigan & national averages
Cycle 1 is the most recent standard health inspection. Lower total deficiency counts are better.
| Cycle | Inspection date | This facility | Michigan avg | National avg | vs state |
|---|---|---|---|---|---|
| 1 | 2025-01-30 | 13 | 9.9 | 9.5 | +3.1 worse |
| 2 | 2023-12-21 | 18 | 11.4 | 9.8 | +6.6 worse |
| 3 | 2023-01-20 | 21 | 12.0 | 9.3 | +9.0 worse |
Cycle 1 deficiencies by category
| Category | Deficiencies |
|---|---|
| Abuse, neglect, exploitation | 1 |
| Quality of life and care | 3 |
| Resident assessment and care planning | 2 |
| Resident rights | 3 |
| Nutrition and dietary | 1 |
| Pharmacy service | 1 |
| Environmental | 1 |
| Administration | 1 |
Staffing (hours per resident per day)
| Metric | This facility | Turnover |
|---|---|---|
| Total nurse staffing (reported) | 3.80 | 53.1% |
| RN staffing (reported) | 0.53 | 61.5% |
| Total nurse staffing (adjusted) | 4.17 | — |
Fines & penalties
- Total fines
- $67,496
- Number of fines
- 1
- Number of penalties
- 2
- Payment denials
- 1
Chain
- Chain
- CIENA HEALTHCARE/LAUREL HEALTH CARE
- Facilities in chain
- 84
- Chain avg overall
- 2.80 / 5
Inspection citations (52)2 actual harm
- DF0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.2025-07-15 · Health · corrected 2025-08-19
Potential for more than minimal harm
- DF0585Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.2025-07-15 · Health · corrected 2025-08-19
Potential for more than minimal harm
- EF0583Keep residents' personal and medical records private and confidential.2025-01-30 · Health · corrected 2025-03-05
Potential for more than minimal harm
- DF0604Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.2025-01-30 · Health · corrected 2025-03-05
Potential for more than minimal harm
- DF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2025-01-30 · Health · corrected 2025-03-05
Potential for more than minimal harm
- DF0658Ensure services provided by the nursing facility meet professional standards of quality.2025-01-30 · Health · corrected 2025-03-05
Potential for more than minimal harm
- DF0677Provide care and assistance to perform activities of daily living for any resident who is unable.2025-01-30 · Health · corrected 2025-03-05
Potential for more than minimal harm
- DF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2025-01-30 · Health · corrected 2025-03-05
Potential for more than minimal harm
- DF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2025-01-30 · Health · corrected 2025-03-05
Potential for more than minimal harm
- DF0759Ensure medication error rates are not 5 percent or greater.2025-01-30 · Health · corrected 2025-03-05
Potential for more than minimal harm
- DF0776Provide timely, approved x-ray services, or have an agreement with an approved provider to obtain them.2025-01-30 · Health · corrected 2025-03-05
Potential for more than minimal harm
- FF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2025-01-30 · Health · corrected 2025-03-05
Potential for more than minimal harm
- DF0921Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.2025-01-30 · Health · corrected 2025-03-05
Potential for more than minimal harm
- DF0576Ensure residents have reasonable access to and privacy in their use of communication methods.2024-11-13 · Health · corrected 2024-12-10
Potential for more than minimal harm
- DF0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.2024-11-13 · Health · corrected 2024-12-10
Potential for more than minimal harm
- DF0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.2024-08-27 · Health · corrected 2024-10-03
Potential for more than minimal harm
- DF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2024-08-27 · Health · corrected 2024-10-03
Potential for more than minimal harm
- DF0770Provide timely, quality laboratory services/tests to meet the needs of residents.2024-08-27 · Health · corrected 2024-10-03
Potential for more than minimal harm
- DF0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.2023-12-21 · Health · corrected 2024-01-25
Potential for more than minimal harm
- DF0561Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.2023-12-21 · Health · corrected 2024-01-25
Potential for more than minimal harm
- EF0636Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.2023-12-21 · Health · corrected 2024-01-25
Potential for more than minimal harm
- EF0638Assure that each resident’s assessment is updated at least once every 3 months.2023-12-21 · Health · corrected 2024-01-25
Potential for more than minimal harm
- EF0640Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.2023-12-21 · Health · corrected 2024-01-25
Potential for more than minimal harm
- GF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2023-12-21 · Health · corrected 2024-01-25
Actual harm
- DF0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.2023-12-21 · Health · corrected 2024-01-25
Potential for more than minimal harm
- DF0692Provide enough food/fluids to maintain a resident's health.2023-12-21 · Health · corrected 2024-01-25
Potential for more than minimal harm
- DF0694Provide for the safe, appropriate administration of IV fluids for a resident when needed.2023-12-21 · Health · corrected 2024-01-25
Potential for more than minimal harm
- DF0759Ensure medication error rates are not 5 percent or greater.2023-12-21 · Health · corrected 2024-01-25
Potential for more than minimal harm
- EF0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.2023-12-21 · Health · corrected 2024-01-25
Potential for more than minimal harm
- FF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2023-12-21 · Health · corrected 2024-02-01
Potential for more than minimal harm
- FF0881Implement a program that monitors antibiotic use.2023-12-21 · Health · corrected 2024-01-25
Potential for more than minimal harm
- EF0607Develop and implement policies and procedures to prevent abuse, neglect, and theft.2023-10-05 · Health · corrected 2023-10-31
Potential for more than minimal harm
- DF0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.2023-10-05 · Health · corrected 2023-10-31
Potential for more than minimal harm
- DF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2023-10-05 · Health · corrected 2023-10-31
Potential for more than minimal harm
- DF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2023-10-05 · Health · corrected 2023-10-31
Potential for more than minimal harm
- DF0695Provide safe and appropriate respiratory care for a resident when needed.2023-10-05 · Health · corrected 2023-10-31
Potential for more than minimal harm
- EF0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.2023-01-20 · Health · corrected 2023-02-16
Potential for more than minimal harm
- DF0625Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.2023-01-20 · Health · corrected 2023-02-16
Potential for more than minimal harm
- DF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2023-01-20 · Health · corrected 2023-02-16
Potential for more than minimal harm
- DF0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.2023-01-20 · Health · corrected 2023-02-16
Potential for more than minimal harm
- DF0688Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.2023-01-20 · Health · corrected 2023-02-16
Potential for more than minimal harm
- GF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2023-01-20 · Health · corrected 2023-02-16
Actual harm
- DF0690Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.2023-01-20 · Health · corrected 2023-02-16
Potential for more than minimal harm
- DF0695Provide safe and appropriate respiratory care for a resident when needed.2023-01-20 · Health · corrected 2023-02-16
Potential for more than minimal harm
- DF0697Provide safe, appropriate pain management for a resident who requires such services.2023-01-20 · Health · corrected 2023-02-16
Potential for more than minimal harm
- DF0726Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.2023-01-20 · Health · corrected 2023-02-16
Potential for more than minimal harm
- DF0756Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.2023-01-20 · Health · corrected 2023-02-16
Potential for more than minimal harm
- DF0759Ensure medication error rates are not 5 percent or greater.2023-01-20 · Health · corrected 2023-02-16
Potential for more than minimal harm
- DF0773Provide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results.2023-01-20 · Health · corrected 2023-02-16
Potential for more than minimal harm
- EF0802Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.2023-01-20 · Health · corrected 2023-02-16
Potential for more than minimal harm
- FF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2023-01-20 · Health · corrected 2023-02-16
Potential for more than minimal harm
- EF0883Develop and implement policies and procedures for flu and pneumonia vaccinations.2023-01-20 · Health · corrected 2023-03-17
Potential for more than minimal harm
Ownership
| Owner | Type | Role | Percent | Since |
|---|---|---|---|---|
| QAZI, MOHAMMAD | Individual | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | 100% | 2008-01-01 |
| CIENA HEALTHCARE MANAGEMENT INC | Organization | OPERATIONAL/MANAGERIAL CONTROL | — | 2008-01-01 |
| KHAN, ANIS | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2008-01-01 |
| QAZI, MOHAMMAD | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2008-01-01 |
| KHAN, ANIS | Individual | CORPORATE OFFICER | — | 2008-01-01 |
| QAZI, MOHAMMAD | Individual | CORPORATE OFFICER | — | 2008-01-01 |
Other facilities in Novi
| Name | Overall | Beds |
|---|---|---|
| Fox Run Village | ★★★★★ | 44 |
| Maple Manor Rehab Center of Novi Inc | ★★★★☆ | 72 |
| Novi Lakes Health Campus | ★★★★☆ | 54 |
| WellBridge of Novi | ★☆☆☆☆ | 100 |
Source: CMS Provider Data Catalog, Nursing Home Care Compare files (processed 2026-03-01). Citations show the 3 most recent inspection cycles.