Starfile

Starfile / Michigan

The Manor of Novi

24500 Meadowbrook Rd, Novi, MI 48375 · CCN 235529

Ratings

Overall
★★☆☆☆ 2
Health inspection
★★☆☆☆ 2
Quality measures
★★★☆☆ 3
Staffing
★★★☆☆ 3

Facility

Ownership type
For profit - Corporation
Certified beds
130
Avg residents/day
95.9
Phone
2484772000

Inspection history vs Michigan & national averages

Cycle 1 is the most recent standard health inspection. Lower total deficiency counts are better.

CycleInspection dateThis facilityMichigan avgNational avgvs state
12025-01-30139.99.5+3.1 worse
22023-12-211811.49.8+6.6 worse
32023-01-202112.09.3+9.0 worse

Cycle 1 deficiencies by category

CategoryDeficiencies
Abuse, neglect, exploitation1
Quality of life and care3
Resident assessment and care planning2
Resident rights3
Nutrition and dietary1
Pharmacy service1
Environmental1
Administration1

Staffing (hours per resident per day)

MetricThis facilityTurnover
Total nurse staffing (reported)3.8053.1%
RN staffing (reported)0.5361.5%
Total nurse staffing (adjusted)4.17

Fines & penalties

Total fines
$67,496
Number of fines
1
Number of penalties
2
Payment denials
1

Chain

Chain
CIENA HEALTHCARE/LAUREL HEALTH CARE
Facilities in chain
84
Chain avg overall
2.80 / 5

Inspection citations (52)2 actual harm

  1. DF0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.2025-07-15 · Health · corrected 2025-08-19

    Potential for more than minimal harm

  2. DF0585Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.2025-07-15 · Health · corrected 2025-08-19

    Potential for more than minimal harm

  3. EF0583Keep residents' personal and medical records private and confidential.2025-01-30 · Health · corrected 2025-03-05

    Potential for more than minimal harm

  4. DF0604Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.2025-01-30 · Health · corrected 2025-03-05

    Potential for more than minimal harm

  5. DF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2025-01-30 · Health · corrected 2025-03-05

    Potential for more than minimal harm

  6. DF0658Ensure services provided by the nursing facility meet professional standards of quality.2025-01-30 · Health · corrected 2025-03-05

    Potential for more than minimal harm

  7. DF0677Provide care and assistance to perform activities of daily living for any resident who is unable.2025-01-30 · Health · corrected 2025-03-05

    Potential for more than minimal harm

  8. DF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2025-01-30 · Health · corrected 2025-03-05

    Potential for more than minimal harm

  9. DF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2025-01-30 · Health · corrected 2025-03-05

    Potential for more than minimal harm

  10. DF0759Ensure medication error rates are not 5 percent or greater.2025-01-30 · Health · corrected 2025-03-05

    Potential for more than minimal harm

  11. DF0776Provide timely, approved x-ray services, or have an agreement with an approved provider to obtain them.2025-01-30 · Health · corrected 2025-03-05

    Potential for more than minimal harm

  12. FF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2025-01-30 · Health · corrected 2025-03-05

    Potential for more than minimal harm

  13. DF0921Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.2025-01-30 · Health · corrected 2025-03-05

    Potential for more than minimal harm

  14. DF0576Ensure residents have reasonable access to and privacy in their use of communication methods.2024-11-13 · Health · corrected 2024-12-10

    Potential for more than minimal harm

  15. DF0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.2024-11-13 · Health · corrected 2024-12-10

    Potential for more than minimal harm

  16. DF0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.2024-08-27 · Health · corrected 2024-10-03

    Potential for more than minimal harm

  17. DF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2024-08-27 · Health · corrected 2024-10-03

    Potential for more than minimal harm

  18. DF0770Provide timely, quality laboratory services/tests to meet the needs of residents.2024-08-27 · Health · corrected 2024-10-03

    Potential for more than minimal harm

  19. DF0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.2023-12-21 · Health · corrected 2024-01-25

    Potential for more than minimal harm

  20. DF0561Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.2023-12-21 · Health · corrected 2024-01-25

    Potential for more than minimal harm

  21. EF0636Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.2023-12-21 · Health · corrected 2024-01-25

    Potential for more than minimal harm

  22. EF0638Assure that each resident’s assessment is updated at least once every 3 months.2023-12-21 · Health · corrected 2024-01-25

    Potential for more than minimal harm

  23. EF0640Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.2023-12-21 · Health · corrected 2024-01-25

    Potential for more than minimal harm

  24. GF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2023-12-21 · Health · corrected 2024-01-25

    Actual harm

  25. DF0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.2023-12-21 · Health · corrected 2024-01-25

    Potential for more than minimal harm

  26. DF0692Provide enough food/fluids to maintain a resident's health.2023-12-21 · Health · corrected 2024-01-25

    Potential for more than minimal harm

  27. DF0694Provide for the safe, appropriate administration of IV fluids for a resident when needed.2023-12-21 · Health · corrected 2024-01-25

    Potential for more than minimal harm

  28. DF0759Ensure medication error rates are not 5 percent or greater.2023-12-21 · Health · corrected 2024-01-25

    Potential for more than minimal harm

  29. EF0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.2023-12-21 · Health · corrected 2024-01-25

    Potential for more than minimal harm

  30. FF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2023-12-21 · Health · corrected 2024-02-01

    Potential for more than minimal harm

  31. FF0881Implement a program that monitors antibiotic use.2023-12-21 · Health · corrected 2024-01-25

    Potential for more than minimal harm

  32. EF0607Develop and implement policies and procedures to prevent abuse, neglect, and theft.2023-10-05 · Health · corrected 2023-10-31

    Potential for more than minimal harm

  33. DF0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.2023-10-05 · Health · corrected 2023-10-31

    Potential for more than minimal harm

  34. DF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2023-10-05 · Health · corrected 2023-10-31

    Potential for more than minimal harm

  35. DF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2023-10-05 · Health · corrected 2023-10-31

    Potential for more than minimal harm

  36. DF0695Provide safe and appropriate respiratory care for a resident when needed.2023-10-05 · Health · corrected 2023-10-31

    Potential for more than minimal harm

  37. EF0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.2023-01-20 · Health · corrected 2023-02-16

    Potential for more than minimal harm

  38. DF0625Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.2023-01-20 · Health · corrected 2023-02-16

    Potential for more than minimal harm

  39. DF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2023-01-20 · Health · corrected 2023-02-16

    Potential for more than minimal harm

  40. DF0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.2023-01-20 · Health · corrected 2023-02-16

    Potential for more than minimal harm

  41. DF0688Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.2023-01-20 · Health · corrected 2023-02-16

    Potential for more than minimal harm

  42. GF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2023-01-20 · Health · corrected 2023-02-16

    Actual harm

  43. DF0690Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.2023-01-20 · Health · corrected 2023-02-16

    Potential for more than minimal harm

  44. DF0695Provide safe and appropriate respiratory care for a resident when needed.2023-01-20 · Health · corrected 2023-02-16

    Potential for more than minimal harm

  45. DF0697Provide safe, appropriate pain management for a resident who requires such services.2023-01-20 · Health · corrected 2023-02-16

    Potential for more than minimal harm

  46. DF0726Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.2023-01-20 · Health · corrected 2023-02-16

    Potential for more than minimal harm

  47. DF0756Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.2023-01-20 · Health · corrected 2023-02-16

    Potential for more than minimal harm

  48. DF0759Ensure medication error rates are not 5 percent or greater.2023-01-20 · Health · corrected 2023-02-16

    Potential for more than minimal harm

  49. DF0773Provide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results.2023-01-20 · Health · corrected 2023-02-16

    Potential for more than minimal harm

  50. EF0802Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.2023-01-20 · Health · corrected 2023-02-16

    Potential for more than minimal harm

  51. FF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2023-01-20 · Health · corrected 2023-02-16

    Potential for more than minimal harm

  52. EF0883Develop and implement policies and procedures for flu and pneumonia vaccinations.2023-01-20 · Health · corrected 2023-03-17

    Potential for more than minimal harm

Ownership

OwnerTypeRolePercentSince
QAZI, MOHAMMADIndividual5% OR GREATER INDIRECT OWNERSHIP INTEREST100%2008-01-01
CIENA HEALTHCARE MANAGEMENT INCOrganizationOPERATIONAL/MANAGERIAL CONTROL2008-01-01
KHAN, ANISIndividualOPERATIONAL/MANAGERIAL CONTROL2008-01-01
QAZI, MOHAMMADIndividualOPERATIONAL/MANAGERIAL CONTROL2008-01-01
KHAN, ANISIndividualCORPORATE OFFICER2008-01-01
QAZI, MOHAMMADIndividualCORPORATE OFFICER2008-01-01

Other facilities in Novi

NameOverallBeds
Fox Run Village★★★★★44
Maple Manor Rehab Center of Novi Inc★★★★☆72
Novi Lakes Health Campus★★★★☆54
WellBridge of Novi★☆☆☆☆100

Source: CMS Provider Data Catalog, Nursing Home Care Compare files (processed 2026-03-01). Citations show the 3 most recent inspection cycles.