Optalis Health and Rehabilitation of Troy
925 W South Blvd, Troy, MI 48085 · CCN 235626
Ratings
- Overall
- ★★☆☆☆ 2
- Health inspection
- ★☆☆☆☆ 1
- Quality measures
- ★★★★★ 5
- Staffing
- ★★☆☆☆ 2
Facility
- Ownership type
- For profit - Corporation
- Certified beds
- 160
- Avg residents/day
- 99.8
- Phone
- 2487294400
Inspection history vs Michigan & national averages
Cycle 1 is the most recent standard health inspection. Lower total deficiency counts are better.
| Cycle | Inspection date | This facility | Michigan avg | National avg | vs state |
|---|---|---|---|---|---|
| 1 | 2024-12-11 | 30 | 9.9 | 9.5 | +20.1 worse |
| 2 | 2023-10-26 | 25 | 11.4 | 9.8 | +13.6 worse |
| 3 | 2022-11-17 | 28 | 12.0 | 9.3 | +16.0 worse |
Cycle 1 deficiencies by category
| Category | Deficiencies |
|---|---|
| Abuse, neglect, exploitation | 5 |
| Quality of life and care | 11 |
| Resident assessment and care planning | 2 |
| Nursing and physician services | 2 |
| Resident rights | 5 |
| Pharmacy service | 2 |
| Administration | 2 |
| Infection control | 1 |
Staffing (hours per resident per day)
| Metric | This facility | Turnover |
|---|---|---|
| Total nurse staffing (reported) | 4.31 | 55.8% |
| RN staffing (reported) | 0.43 | 63.2% |
| Total nurse staffing (adjusted) | 3.97 | — |
Fines & penalties
- Total fines
- $388,982
- Number of fines
- 5
- Number of penalties
- 6
- Payment denials
- 1
Chain
- Chain
- OPTALIS HEALTH & REHABILITATION
- Facilities in chain
- 37
- Chain avg overall
- 2.50 / 5
Inspection citations (83)1 immediate jeopardy8 actual harm
- DF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2025-12-30 · Health · corrected 2026-01-22
Potential for more than minimal harm
- EF0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.2025-11-21 · Health · corrected 2025-11-30
Potential for more than minimal harm
- EF0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.2025-11-21 · Health · corrected 2025-11-30
Potential for more than minimal harm
- DF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2025-11-21 · Health · corrected 2025-11-30
Potential for more than minimal harm
- DF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2025-09-04 · Health · corrected 2025-11-18
Potential for more than minimal harm
- DF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2025-09-04 · Health · corrected 2025-11-18
Potential for more than minimal harm
- GF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2025-06-25 · Health · corrected 2025-07-16
Actual harm
- DF0578Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.2025-04-09 · Health · corrected 2025-05-06
Potential for more than minimal harm
- DF0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.2025-04-09 · Health · corrected 2025-05-06
Potential for more than minimal harm
- DF0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.2025-04-09 · Health · corrected 2025-05-06
Potential for more than minimal harm
- DF0610Respond appropriately to all alleged violations.2025-04-09 · Health · corrected 2025-05-06
Potential for more than minimal harm
- DF0677Provide care and assistance to perform activities of daily living for any resident who is unable.2025-04-09 · Health · corrected 2025-05-06
Potential for more than minimal harm
- HF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2025-04-09 · Health · corrected 2025-05-06
Actual harm
- GF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2025-04-09 · Health · corrected 2025-05-06
Actual harm
- HF0692Provide enough food/fluids to maintain a resident's health.2025-04-09 · Health · corrected 2025-05-06
Actual harm
- DF0745Provide medically-related social services to help each resident achieve the highest possible quality of life.2025-04-09 · Health · corrected 2025-05-06
Potential for more than minimal harm
- DF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2025-02-19 · Health · corrected 2025-03-06
Potential for more than minimal harm
- DF0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.2024-12-11 · Health · corrected 2024-12-28
Potential for more than minimal harm
- EF0565Honor the resident's right to organize and participate in resident/family groups in the facility.2024-12-11 · Health · corrected 2024-12-28
Potential for more than minimal harm
- DF0583Keep residents' personal and medical records private and confidential.2024-12-11 · Health · corrected 2024-12-28
Potential for more than minimal harm
- DF0622Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.2024-12-11 · Health · corrected 2024-12-28
Potential for more than minimal harm
- DF0635Provide doctor's orders for the resident's immediate care at the time the resident was admitted.2024-12-11 · Health · corrected 2024-12-28
Potential for more than minimal harm
- EF0658Ensure services provided by the nursing facility meet professional standards of quality.2024-12-11 · Health · corrected 2024-12-28
Potential for more than minimal harm
- DF0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.2024-12-11 · Health · corrected 2024-12-28
Potential for more than minimal harm
- DF0726Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.2024-12-11 · Health · corrected 2024-12-28
Potential for more than minimal harm
- CF0732Post nurse staffing information every day.2024-12-11 · Health · corrected 2024-12-28
Potential for minimal harm
- EF0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.2024-12-11 · Health · corrected 2024-12-28
Potential for more than minimal harm
- EF0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.2024-12-11 · Health · corrected 2024-12-28
Potential for more than minimal harm
- DF0770Provide timely, quality laboratory services/tests to meet the needs of residents.2024-12-11 · Health · corrected 2024-12-28
Potential for more than minimal harm
- DF0849Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.2024-12-11 · Health · corrected 2024-12-28
Potential for more than minimal harm
- EF0880Provide and implement an infection prevention and control program.2024-12-11 · Health · corrected 2024-12-28
Potential for more than minimal harm
- DF0585Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.2024-11-04 · Health · corrected 2024-11-20
Potential for more than minimal harm
- DF0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.2024-11-04 · Health · corrected 2024-11-20
Potential for more than minimal harm
- DF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2024-11-04 · Health · corrected 2024-10-22
Potential for more than minimal harm
- DF0943Give their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation.2024-11-04 · Health · corrected 2024-11-20
Potential for more than minimal harm
- DF0585Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.2024-09-25 · Health · corrected 2024-10-15
Potential for more than minimal harm
- DF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2024-08-07 · Health · corrected 2024-08-23
Potential for more than minimal harm
- DF0677Provide care and assistance to perform activities of daily living for any resident who is unable.2024-08-07 · Health · corrected 2024-08-23
Potential for more than minimal harm
- DF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2024-08-07 · Health · corrected 2024-08-23
Potential for more than minimal harm
- DF0695Provide safe and appropriate respiratory care for a resident when needed.2024-08-07 · Health · corrected 2024-08-23
Potential for more than minimal harm
- DF0655Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted2024-06-25 · Health · corrected 2024-07-11
Potential for more than minimal harm
- DF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2024-06-25 · Health · corrected 2024-07-11
Potential for more than minimal harm
- DF0585Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.2024-05-20 · Health · corrected 2024-06-06
Potential for more than minimal harm
- DF0711Ensure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit.2024-05-20 · Health · corrected 2024-06-06
Potential for more than minimal harm
- DF0770Provide timely, quality laboratory services/tests to meet the needs of residents.2024-05-20 · Health · corrected 2024-06-06
Potential for more than minimal harm
- EF0554Allow residents to self-administer drugs if determined clinically appropriate.2023-10-26 · Health · corrected 2023-11-15
Potential for more than minimal harm
- DF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2023-10-26 · Health · corrected 2023-11-15
Potential for more than minimal harm
- EF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2023-10-26 · Health · corrected 2023-11-15
Potential for more than minimal harm
- DF0688Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.2023-10-26 · Health · corrected 2023-11-15
Potential for more than minimal harm
- DF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2023-10-26 · Health · corrected 2023-11-15
Potential for more than minimal harm
- DF0693Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.2023-10-26 · Health · corrected 2023-11-15
Potential for more than minimal harm
- EF0740Ensure each resident must receive and the facility must provide necessary behavioral health care and services.2023-10-26 · Health · corrected 2023-11-15
Potential for more than minimal harm
- EF0745Provide medically-related social services to help each resident achieve the highest possible quality of life.2023-10-26 · Health · corrected 2023-11-15
Potential for more than minimal harm
- EF0758Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.2023-10-26 · Health · corrected 2023-11-15
Potential for more than minimal harm
- FF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2023-10-26 · Health · corrected 2023-11-15
Potential for more than minimal harm
- DF0658Ensure services provided by the nursing facility meet professional standards of quality.2023-09-28 · Health · corrected 2023-10-20
Potential for more than minimal harm
- GF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2023-09-28 · Health · corrected 2023-10-20
Actual harm
- GF0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.2023-09-28 · Health · corrected 2023-10-20
Actual harm
- DF0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.2022-11-17 · Health · corrected 2022-12-27
Potential for more than minimal harm
- EF0554Allow residents to self-administer drugs if determined clinically appropriate.2022-11-17 · Health · corrected 2022-12-27
Potential for more than minimal harm
- EF0578Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.2022-11-17 · Health · corrected 2022-12-27
Potential for more than minimal harm
- DF0585Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.2022-11-17 · Health · corrected 2022-12-27
Potential for more than minimal harm
- EF0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.2022-11-17 · Health · corrected 2022-12-27
Potential for more than minimal harm
- EF0610Respond appropriately to all alleged violations.2022-11-17 · Health · corrected 2022-12-27
Potential for more than minimal harm
- DF0635Provide doctor's orders for the resident's immediate care at the time the resident was admitted.2022-11-17 · Health · corrected 2022-12-27
Potential for more than minimal harm
- DF0645PASARR screening for Mental disorders or Intellectual Disabilities2022-11-17 · Health · corrected 2022-12-27
Potential for more than minimal harm
- DF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2022-11-17 · Health · corrected 2023-02-01
Potential for more than minimal harm
- EF0658Ensure services provided by the nursing facility meet professional standards of quality.2022-11-17 · Health · corrected 2022-12-27
Potential for more than minimal harm
- DF0677Provide care and assistance to perform activities of daily living for any resident who is unable.2022-11-17 · Health · corrected 2022-12-27
Potential for more than minimal harm
- DF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2022-11-17 · Health · corrected 2022-12-27
Potential for more than minimal harm
- JF0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.2022-11-17 · Health · corrected 2022-12-27
Immediate jeopardy
- GF0692Provide enough food/fluids to maintain a resident's health.2022-11-17 · Health · corrected 2022-12-27
Actual harm
- DF0694Provide for the safe, appropriate administration of IV fluids for a resident when needed.2022-11-17 · Health · corrected 2022-12-27
Potential for more than minimal harm
- EF0745Provide medically-related social services to help each resident achieve the highest possible quality of life.2022-11-17 · Health · corrected 2022-12-27
Potential for more than minimal harm
- DF0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.2022-11-17 · Health · corrected 2022-12-27
Potential for more than minimal harm
- DF0758Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.2022-11-17 · Health · corrected 2022-12-27
Potential for more than minimal harm
- EF0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.2022-11-17 · Health · corrected 2022-12-27
Potential for more than minimal harm
- FF0867Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.2022-11-17 · Health · corrected 2022-12-27
Potential for more than minimal harm
- EF0880Provide and implement an infection prevention and control program.2022-11-17 · Health · corrected 2023-02-09
Potential for more than minimal harm
- DF0881Implement a program that monitors antibiotic use.2022-11-17 · Health · corrected 2022-12-27
Potential for more than minimal harm
- DF0883Develop and implement policies and procedures for flu and pneumonia vaccinations.2022-11-17 · Health · corrected 2022-12-27
Potential for more than minimal harm
- GF0887Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.2022-11-17 · Health · corrected 2022-12-27
Actual harm
- EF0888Ensure staff are vaccinated for COVID-192022-11-17 · Health · corrected 2022-12-27
Potential for more than minimal harm
Ownership
| Owner | Type | Role | Percent | Since |
|---|---|---|---|---|
| OM HOLDCO 5 LLC | Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 100% | 2023-04-07 |
| CHARLES A. DUNN AGREEMENT OF TRUST 3.14.2001 | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | — | 2023-04-07 |
| CHARLES FRANKLIN LLC | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | — | 2023-04-07 |
| HEMANT SHAH 2018 IRREVOCABLE TRUST | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | — | 2023-04-07 |
| OPTALIS LP INVESTORS 5 LLC | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | — | 2023-04-07 |
| PAAR 108 LLC | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | — | 2023-04-07 |
| PINAL R. PATEL 2017 IRREVOCABLE TRUST F/B/O AARNA R. PATEL | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | — | 2023-04-07 |
| PINAL R. PATEL 2017 IRREVOCABLE TRUST F/B/O ANSH R. PATEL | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | — | 2023-04-07 |
| PINAL R. PATEL 2020 IRREVOCABLE FAMILY TRUST UAD 10-6-2020 | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | — | 2023-04-07 |
| RAJAN G PATEL 2020 IRR FAM TR UAD 12-3-2020 | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | — | 2023-04-07 |
| SNW LLC | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | — | 2023-04-07 |
| OPTUM MANAGEMENT SOLUTIONS. INC | Organization | OPERATIONAL/MANAGERIAL CONTROL | — | 2023-04-07 |
| HUBERT, CATHERINE ANN | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2023-04-07 |
| PARKER, SETH | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2023-04-07 |
| PATEL, RAJAN | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2023-04-07 |
| REED, SHARRIA M. | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2023-04-07 |
| SHARON, ROBERT | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2024-05-13 |
| SIENA LENDING GROUP LLC | Organization | 5% OR GREATER SECURITY INTEREST | — | 2023-04-07 |
Other facilities in Troy
| Name | Overall | Beds |
|---|---|---|
| Regency at Troy | ★★☆☆☆ | 154 |
Source: CMS Provider Data Catalog, Nursing Home Care Compare files (processed 2026-03-01). Citations show the 3 most recent inspection cycles.