Starfile

Starfile / Michigan

Optalis Health and Rehabilitation of Troy

925 W South Blvd, Troy, MI 48085 · CCN 235626

Ratings

Overall
★★☆☆☆ 2
Health inspection
★☆☆☆☆ 1
Quality measures
★★★★★ 5
Staffing
★★☆☆☆ 2

Facility

Ownership type
For profit - Corporation
Certified beds
160
Avg residents/day
99.8
Phone
2487294400

Inspection history vs Michigan & national averages

Cycle 1 is the most recent standard health inspection. Lower total deficiency counts are better.

CycleInspection dateThis facilityMichigan avgNational avgvs state
12024-12-11309.99.5+20.1 worse
22023-10-262511.49.8+13.6 worse
32022-11-172812.09.3+16.0 worse

Cycle 1 deficiencies by category

CategoryDeficiencies
Abuse, neglect, exploitation5
Quality of life and care11
Resident assessment and care planning2
Nursing and physician services2
Resident rights5
Pharmacy service2
Administration2
Infection control1

Staffing (hours per resident per day)

MetricThis facilityTurnover
Total nurse staffing (reported)4.3155.8%
RN staffing (reported)0.4363.2%
Total nurse staffing (adjusted)3.97

Fines & penalties

Total fines
$388,982
Number of fines
5
Number of penalties
6
Payment denials
1

Chain

Chain
OPTALIS HEALTH & REHABILITATION
Facilities in chain
37
Chain avg overall
2.50 / 5

Inspection citations (83)1 immediate jeopardy8 actual harm

  1. DF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2025-12-30 · Health · corrected 2026-01-22

    Potential for more than minimal harm

  2. EF0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.2025-11-21 · Health · corrected 2025-11-30

    Potential for more than minimal harm

  3. EF0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.2025-11-21 · Health · corrected 2025-11-30

    Potential for more than minimal harm

  4. DF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2025-11-21 · Health · corrected 2025-11-30

    Potential for more than minimal harm

  5. DF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2025-09-04 · Health · corrected 2025-11-18

    Potential for more than minimal harm

  6. DF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2025-09-04 · Health · corrected 2025-11-18

    Potential for more than minimal harm

  7. GF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2025-06-25 · Health · corrected 2025-07-16

    Actual harm

  8. DF0578Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.2025-04-09 · Health · corrected 2025-05-06

    Potential for more than minimal harm

  9. DF0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.2025-04-09 · Health · corrected 2025-05-06

    Potential for more than minimal harm

  10. DF0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.2025-04-09 · Health · corrected 2025-05-06

    Potential for more than minimal harm

  11. DF0610Respond appropriately to all alleged violations.2025-04-09 · Health · corrected 2025-05-06

    Potential for more than minimal harm

  12. DF0677Provide care and assistance to perform activities of daily living for any resident who is unable.2025-04-09 · Health · corrected 2025-05-06

    Potential for more than minimal harm

  13. HF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2025-04-09 · Health · corrected 2025-05-06

    Actual harm

  14. GF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2025-04-09 · Health · corrected 2025-05-06

    Actual harm

  15. HF0692Provide enough food/fluids to maintain a resident's health.2025-04-09 · Health · corrected 2025-05-06

    Actual harm

  16. DF0745Provide medically-related social services to help each resident achieve the highest possible quality of life.2025-04-09 · Health · corrected 2025-05-06

    Potential for more than minimal harm

  17. DF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2025-02-19 · Health · corrected 2025-03-06

    Potential for more than minimal harm

  18. DF0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.2024-12-11 · Health · corrected 2024-12-28

    Potential for more than minimal harm

  19. EF0565Honor the resident's right to organize and participate in resident/family groups in the facility.2024-12-11 · Health · corrected 2024-12-28

    Potential for more than minimal harm

  20. DF0583Keep residents' personal and medical records private and confidential.2024-12-11 · Health · corrected 2024-12-28

    Potential for more than minimal harm

  21. DF0622Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.2024-12-11 · Health · corrected 2024-12-28

    Potential for more than minimal harm

  22. DF0635Provide doctor's orders for the resident's immediate care at the time the resident was admitted.2024-12-11 · Health · corrected 2024-12-28

    Potential for more than minimal harm

  23. EF0658Ensure services provided by the nursing facility meet professional standards of quality.2024-12-11 · Health · corrected 2024-12-28

    Potential for more than minimal harm

  24. DF0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.2024-12-11 · Health · corrected 2024-12-28

    Potential for more than minimal harm

  25. DF0726Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.2024-12-11 · Health · corrected 2024-12-28

    Potential for more than minimal harm

  26. CF0732Post nurse staffing information every day.2024-12-11 · Health · corrected 2024-12-28

    Potential for minimal harm

  27. EF0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.2024-12-11 · Health · corrected 2024-12-28

    Potential for more than minimal harm

  28. EF0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.2024-12-11 · Health · corrected 2024-12-28

    Potential for more than minimal harm

  29. DF0770Provide timely, quality laboratory services/tests to meet the needs of residents.2024-12-11 · Health · corrected 2024-12-28

    Potential for more than minimal harm

  30. DF0849Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.2024-12-11 · Health · corrected 2024-12-28

    Potential for more than minimal harm

  31. EF0880Provide and implement an infection prevention and control program.2024-12-11 · Health · corrected 2024-12-28

    Potential for more than minimal harm

  32. DF0585Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.2024-11-04 · Health · corrected 2024-11-20

    Potential for more than minimal harm

  33. DF0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.2024-11-04 · Health · corrected 2024-11-20

    Potential for more than minimal harm

  34. DF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2024-11-04 · Health · corrected 2024-10-22

    Potential for more than minimal harm

  35. DF0943Give their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation.2024-11-04 · Health · corrected 2024-11-20

    Potential for more than minimal harm

  36. DF0585Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.2024-09-25 · Health · corrected 2024-10-15

    Potential for more than minimal harm

  37. DF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2024-08-07 · Health · corrected 2024-08-23

    Potential for more than minimal harm

  38. DF0677Provide care and assistance to perform activities of daily living for any resident who is unable.2024-08-07 · Health · corrected 2024-08-23

    Potential for more than minimal harm

  39. DF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2024-08-07 · Health · corrected 2024-08-23

    Potential for more than minimal harm

  40. DF0695Provide safe and appropriate respiratory care for a resident when needed.2024-08-07 · Health · corrected 2024-08-23

    Potential for more than minimal harm

  41. DF0655Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted2024-06-25 · Health · corrected 2024-07-11

    Potential for more than minimal harm

  42. DF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2024-06-25 · Health · corrected 2024-07-11

    Potential for more than minimal harm

  43. DF0585Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.2024-05-20 · Health · corrected 2024-06-06

    Potential for more than minimal harm

  44. DF0711Ensure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit.2024-05-20 · Health · corrected 2024-06-06

    Potential for more than minimal harm

  45. DF0770Provide timely, quality laboratory services/tests to meet the needs of residents.2024-05-20 · Health · corrected 2024-06-06

    Potential for more than minimal harm

  46. EF0554Allow residents to self-administer drugs if determined clinically appropriate.2023-10-26 · Health · corrected 2023-11-15

    Potential for more than minimal harm

  47. DF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2023-10-26 · Health · corrected 2023-11-15

    Potential for more than minimal harm

  48. EF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2023-10-26 · Health · corrected 2023-11-15

    Potential for more than minimal harm

  49. DF0688Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.2023-10-26 · Health · corrected 2023-11-15

    Potential for more than minimal harm

  50. DF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2023-10-26 · Health · corrected 2023-11-15

    Potential for more than minimal harm

  51. DF0693Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.2023-10-26 · Health · corrected 2023-11-15

    Potential for more than minimal harm

  52. EF0740Ensure each resident must receive and the facility must provide necessary behavioral health care and services.2023-10-26 · Health · corrected 2023-11-15

    Potential for more than minimal harm

  53. EF0745Provide medically-related social services to help each resident achieve the highest possible quality of life.2023-10-26 · Health · corrected 2023-11-15

    Potential for more than minimal harm

  54. EF0758Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.2023-10-26 · Health · corrected 2023-11-15

    Potential for more than minimal harm

  55. FF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2023-10-26 · Health · corrected 2023-11-15

    Potential for more than minimal harm

  56. DF0658Ensure services provided by the nursing facility meet professional standards of quality.2023-09-28 · Health · corrected 2023-10-20

    Potential for more than minimal harm

  57. GF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2023-09-28 · Health · corrected 2023-10-20

    Actual harm

  58. GF0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.2023-09-28 · Health · corrected 2023-10-20

    Actual harm

  59. DF0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.2022-11-17 · Health · corrected 2022-12-27

    Potential for more than minimal harm

  60. EF0554Allow residents to self-administer drugs if determined clinically appropriate.2022-11-17 · Health · corrected 2022-12-27

    Potential for more than minimal harm

  61. EF0578Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.2022-11-17 · Health · corrected 2022-12-27

    Potential for more than minimal harm

  62. DF0585Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.2022-11-17 · Health · corrected 2022-12-27

    Potential for more than minimal harm

  63. EF0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.2022-11-17 · Health · corrected 2022-12-27

    Potential for more than minimal harm

  64. EF0610Respond appropriately to all alleged violations.2022-11-17 · Health · corrected 2022-12-27

    Potential for more than minimal harm

  65. DF0635Provide doctor's orders for the resident's immediate care at the time the resident was admitted.2022-11-17 · Health · corrected 2022-12-27

    Potential for more than minimal harm

  66. DF0645PASARR screening for Mental disorders or Intellectual Disabilities2022-11-17 · Health · corrected 2022-12-27

    Potential for more than minimal harm

  67. DF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2022-11-17 · Health · corrected 2023-02-01

    Potential for more than minimal harm

  68. EF0658Ensure services provided by the nursing facility meet professional standards of quality.2022-11-17 · Health · corrected 2022-12-27

    Potential for more than minimal harm

  69. DF0677Provide care and assistance to perform activities of daily living for any resident who is unable.2022-11-17 · Health · corrected 2022-12-27

    Potential for more than minimal harm

  70. DF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2022-11-17 · Health · corrected 2022-12-27

    Potential for more than minimal harm

  71. JF0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.2022-11-17 · Health · corrected 2022-12-27

    Immediate jeopardy

  72. GF0692Provide enough food/fluids to maintain a resident's health.2022-11-17 · Health · corrected 2022-12-27

    Actual harm

  73. DF0694Provide for the safe, appropriate administration of IV fluids for a resident when needed.2022-11-17 · Health · corrected 2022-12-27

    Potential for more than minimal harm

  74. EF0745Provide medically-related social services to help each resident achieve the highest possible quality of life.2022-11-17 · Health · corrected 2022-12-27

    Potential for more than minimal harm

  75. DF0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.2022-11-17 · Health · corrected 2022-12-27

    Potential for more than minimal harm

  76. DF0758Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.2022-11-17 · Health · corrected 2022-12-27

    Potential for more than minimal harm

  77. EF0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.2022-11-17 · Health · corrected 2022-12-27

    Potential for more than minimal harm

  78. FF0867Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.2022-11-17 · Health · corrected 2022-12-27

    Potential for more than minimal harm

  79. EF0880Provide and implement an infection prevention and control program.2022-11-17 · Health · corrected 2023-02-09

    Potential for more than minimal harm

  80. DF0881Implement a program that monitors antibiotic use.2022-11-17 · Health · corrected 2022-12-27

    Potential for more than minimal harm

  81. DF0883Develop and implement policies and procedures for flu and pneumonia vaccinations.2022-11-17 · Health · corrected 2022-12-27

    Potential for more than minimal harm

  82. GF0887Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.2022-11-17 · Health · corrected 2022-12-27

    Actual harm

  83. EF0888Ensure staff are vaccinated for COVID-192022-11-17 · Health · corrected 2022-12-27

    Potential for more than minimal harm

Ownership

OwnerTypeRolePercentSince
OM HOLDCO 5 LLCOrganization5% OR GREATER DIRECT OWNERSHIP INTEREST100%2023-04-07
CHARLES A. DUNN AGREEMENT OF TRUST 3.14.2001Organization5% OR GREATER INDIRECT OWNERSHIP INTEREST2023-04-07
CHARLES FRANKLIN LLCOrganization5% OR GREATER INDIRECT OWNERSHIP INTEREST2023-04-07
HEMANT SHAH 2018 IRREVOCABLE TRUSTOrganization5% OR GREATER INDIRECT OWNERSHIP INTEREST2023-04-07
OPTALIS LP INVESTORS 5 LLCOrganization5% OR GREATER INDIRECT OWNERSHIP INTEREST2023-04-07
PAAR 108 LLCOrganization5% OR GREATER INDIRECT OWNERSHIP INTEREST2023-04-07
PINAL R. PATEL 2017 IRREVOCABLE TRUST F/B/O AARNA R. PATELOrganization5% OR GREATER INDIRECT OWNERSHIP INTEREST2023-04-07
PINAL R. PATEL 2017 IRREVOCABLE TRUST F/B/O ANSH R. PATELOrganization5% OR GREATER INDIRECT OWNERSHIP INTEREST2023-04-07
PINAL R. PATEL 2020 IRREVOCABLE FAMILY TRUST UAD 10-6-2020Organization5% OR GREATER INDIRECT OWNERSHIP INTEREST2023-04-07
RAJAN G PATEL 2020 IRR FAM TR UAD 12-3-2020Organization5% OR GREATER INDIRECT OWNERSHIP INTEREST2023-04-07
SNW LLCOrganization5% OR GREATER INDIRECT OWNERSHIP INTEREST2023-04-07
OPTUM MANAGEMENT SOLUTIONS. INCOrganizationOPERATIONAL/MANAGERIAL CONTROL2023-04-07
HUBERT, CATHERINE ANNIndividualOPERATIONAL/MANAGERIAL CONTROL2023-04-07
PARKER, SETHIndividualOPERATIONAL/MANAGERIAL CONTROL2023-04-07
PATEL, RAJANIndividualOPERATIONAL/MANAGERIAL CONTROL2023-04-07
REED, SHARRIA M.IndividualOPERATIONAL/MANAGERIAL CONTROL2023-04-07
SHARON, ROBERTIndividualOPERATIONAL/MANAGERIAL CONTROL2024-05-13
SIENA LENDING GROUP LLCOrganization5% OR GREATER SECURITY INTEREST2023-04-07

Other facilities in Troy

NameOverallBeds
Regency at Troy★★☆☆☆154

Source: CMS Provider Data Catalog, Nursing Home Care Compare files (processed 2026-03-01). Citations show the 3 most recent inspection cycles.