Optalis Health and Rehabilitation of Grand Rapids
1950 32nd Street SE, Grand Rapids, MI 49508 · CCN 235458
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Ratings
- Overall
- ★☆☆☆☆ 1
- Health inspection
- ★☆☆☆☆ 1
- Quality measures
- ★★★★☆ 4
- Staffing
- ★★★☆☆ 3
Facility
- Ownership type
- For profit - Individual
- Certified beds
- 120
- Avg residents/day
- 91.5
- Phone
- 6164525900
Inspection history vs Michigan & national averages
Cycle 1 is the most recent standard health inspection. Lower total deficiency counts are better.
| Cycle | Inspection date | This facility | Michigan avg | National avg | vs state |
|---|---|---|---|---|---|
| 1 | 2025-05-08 | 44 | 9.9 | 9.5 | +34.1 worse |
| 2 | 2024-03-21 | 32 | 11.4 | 9.8 | +20.6 worse |
| 3 | 2023-02-15 | 24 | 12.0 | 9.3 | +12.0 worse |
Cycle 1 deficiencies by category
| Category | Deficiencies |
|---|---|
| Abuse, neglect, exploitation | 6 |
| Quality of life and care | 12 |
| Resident assessment and care planning | 3 |
| Nursing and physician services | 4 |
| Resident rights | 8 |
| Nutrition and dietary | 1 |
| Pharmacy service | 3 |
| Environmental | 1 |
| Administration | 2 |
| Infection control | 4 |
Staffing (hours per resident per day)
| Metric | This facility | Turnover |
|---|---|---|
| Total nurse staffing (reported) | 3.74 | — |
| RN staffing (reported) | 0.76 | — |
| Total nurse staffing (adjusted) | 4.13 | — |
Fines & penalties
- Total fines
- $134,605
- Number of fines
- 2
- Number of penalties
- 4
- Payment denials
- 2
Chain
- Chain
- OPTALIS HEALTH & REHABILITATION
- Facilities in chain
- 37
- Chain avg overall
- 2.50 / 5
Inspection citations (100)4 immediate jeopardy9 actual harm
- DF0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.2025-12-29 · Health · corrected 2026-01-27
Potential for more than minimal harm
- DF0602Protect each resident from the wrongful use of the resident's belongings or money.2025-12-29 · Health · corrected 2026-01-27
Potential for more than minimal harm
- DF0610Respond appropriately to all alleged violations.2025-12-29 · Health · corrected 2026-01-27
Potential for more than minimal harm
- DF0658Ensure services provided by the nursing facility meet professional standards of quality.2025-12-29 · Health · corrected 2026-01-27
Potential for more than minimal harm
- JF0678Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.2025-12-29 · Health · corrected 2026-01-27
Immediate jeopardy
- DF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2025-12-29 · Health · corrected 2026-01-27
Potential for more than minimal harm
- DF0690Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.2025-12-29 · Health · corrected 2026-01-27
Potential for more than minimal harm
- DF0695Provide safe and appropriate respiratory care for a resident when needed.2025-12-29 · Health · corrected 2026-02-10
Potential for more than minimal harm
- DF0732Post nurse staffing information every day.2025-12-29 · Health · corrected 2026-01-27
Potential for more than minimal harm
- DF0803Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.2025-12-29 · Health · corrected 2026-01-27
Potential for more than minimal harm
- FF0730Observe each nurse aide's job performance and give regular training.2025-11-24 · Health · corrected 2025-12-12
Potential for more than minimal harm
- JF0760Ensure that residents are free from significant medication errors.2025-11-24 · Health · corrected 2025-10-19
Immediate jeopardy
- FF0835Administer the facility in a manner that enables it to use its resources effectively and efficiently.2025-11-24 · Health · corrected 2025-12-12
Potential for more than minimal harm
- FF0838Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.2025-11-24 · Health · corrected 2025-12-12
Potential for more than minimal harm
- FF0947Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.2025-11-24 · Health · corrected 2025-12-12
Potential for more than minimal harm
- DF0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.2025-09-04 · Health · corrected 2025-09-22
Potential for more than minimal harm
- DF0610Respond appropriately to all alleged violations.2025-09-04 · Health · corrected 2025-09-26
Potential for more than minimal harm
- DF0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.2025-09-04 · Health · corrected 2025-09-26
Potential for more than minimal harm
- GF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2025-09-04 · Health · corrected 2025-09-26
Actual harm
- EF0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.2025-08-18 · Health · corrected 2025-11-17
Potential for more than minimal harm
- DF0553Allow resident to participate in the development and implementation of his or her person-centered plan of care.2025-08-18 · Health · corrected 2025-09-16
Potential for more than minimal harm
- DF0558Reasonably accommodate the needs and preferences of each resident.2025-08-18 · Health · corrected 2025-09-16
Potential for more than minimal harm
- DF0603Protect each resident from separation (from other residents, his/her room, or confinement to his/her room).2025-08-18 · Health · corrected 2025-09-16
Potential for more than minimal harm
- DF0677Provide care and assistance to perform activities of daily living for any resident who is unable.2025-08-18 · Health · corrected 2025-11-17
Potential for more than minimal harm
- DF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2025-08-18 · Health · corrected 2025-11-17
Potential for more than minimal harm
- DF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2025-08-18 · Health · corrected 2025-09-16
Potential for more than minimal harm
- FF0725Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.2025-08-18 · Health · corrected 2025-09-16
Potential for more than minimal harm
- EF0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.2025-08-18 · Health · corrected 2025-11-17
Potential for more than minimal harm
- DF0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.2025-05-08 · Health · corrected 2025-06-03
Potential for more than minimal harm
- DF0552Ensure that residents are fully informed and understand their health status, care and treatments.2025-05-08 · Health · corrected 2025-06-03
Potential for more than minimal harm
- DF0580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.2025-05-08 · Health · corrected 2025-06-03
Potential for more than minimal harm
- DF0582Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.2025-05-08 · Health · corrected 2025-06-03
Potential for more than minimal harm
- DF0628Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.2025-05-08 · Health · corrected 2025-06-03
Potential for more than minimal harm
- DF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2025-05-08 · Health · corrected 2025-06-03
Potential for more than minimal harm
- DF0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.2025-05-08 · Health · corrected 2025-06-03
Potential for more than minimal harm
- DF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2025-05-08 · Health · corrected 2025-05-01
Potential for more than minimal harm
- DF0698Provide safe, appropriate dialysis care/services for a resident who requires such services.2025-05-08 · Health · corrected 2025-06-03
Potential for more than minimal harm
- DF0756Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.2025-05-08 · Health · corrected 2025-06-03
Potential for more than minimal harm
- EF0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.2025-05-08 · Health · corrected 2025-06-03
Potential for more than minimal harm
- FF0880Provide and implement an infection prevention and control program.2025-05-08 · Health · corrected 2025-06-03
Potential for more than minimal harm
- DF0883Develop and implement policies and procedures for flu and pneumonia vaccinations.2025-05-08 · Health · corrected 2025-06-03
Potential for more than minimal harm
- EF0887Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.2025-05-08 · Health · corrected 2025-06-03
Potential for more than minimal harm
- EF0919Make sure that a working call system is available in each resident's bathroom and bathing area.2025-05-08 · Health · corrected 2025-06-03
Potential for more than minimal harm
- EF0945Include as part of its infection prevention and control program, mandatory training that includes written standards, policies, and procedures for the program.2025-05-08 · Health · corrected 2025-06-03
Potential for more than minimal harm
- DF0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.2025-02-20 · Health · corrected 2025-03-17
Potential for more than minimal harm
- DF0585Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.2025-02-20 · Health · corrected 2025-03-17
Potential for more than minimal harm
- DF0607Develop and implement policies and procedures to prevent abuse, neglect, and theft.2025-02-20 · Health · corrected 2025-01-12
Potential for more than minimal harm
- DF0610Respond appropriately to all alleged violations.2025-02-20 · Health · corrected 2025-03-17
Potential for more than minimal harm
- GF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2025-02-20 · Health · corrected 2025-04-15
Actual harm
- DF0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.2025-02-20 · Health · corrected 2025-03-17
Potential for more than minimal harm
- GF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2025-02-20 · Health · corrected 2025-03-17
Actual harm
- DF0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.2025-01-14 · Health · corrected 2025-02-23
Potential for more than minimal harm
- KF0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.2025-01-14 · Health · corrected 2025-04-15
Immediate jeopardy
- DF0602Protect each resident from the wrongful use of the resident's belongings or money.2025-01-14 · Health · corrected 2025-02-23
Potential for more than minimal harm
- GF0607Develop and implement policies and procedures to prevent abuse, neglect, and theft.2025-01-14 · Health · corrected 2024-11-21
Actual harm
- EF0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.2025-01-14 · Health · corrected 2025-02-23
Potential for more than minimal harm
- DF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2025-01-14 · Health · corrected 2025-04-15
Potential for more than minimal harm
- DF0658Ensure services provided by the nursing facility meet professional standards of quality.2025-01-14 · Health · corrected 2025-02-23
Potential for more than minimal harm
- DF0677Provide care and assistance to perform activities of daily living for any resident who is unable.2025-01-14 · Health · corrected 2025-04-15
Potential for more than minimal harm
- DF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2025-01-14 · Health · corrected 2025-02-23
Potential for more than minimal harm
- DF0690Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.2025-01-14 · Health · corrected 2025-02-23
Potential for more than minimal harm
- EF0725Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.2025-01-14 · Health · corrected 2025-02-23
Potential for more than minimal harm
- GF0760Ensure that residents are free from significant medication errors.2025-01-14 · Health · corrected 2025-02-23
Actual harm
- FF0835Administer the facility in a manner that enables it to use its resources effectively and efficiently.2025-01-14 · Health · corrected 2025-02-23
Potential for more than minimal harm
- DF0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.2025-01-14 · Health · corrected 2025-02-23
Potential for more than minimal harm
- EF0880Provide and implement an infection prevention and control program.2025-01-14 · Health · corrected 2025-04-15
Potential for more than minimal harm
- DF0921Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.2025-01-14 · Health · corrected 2025-02-23
Potential for more than minimal harm
- DF0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.2024-03-21 · Health · corrected 2024-04-24
Potential for more than minimal harm
- DF0558Reasonably accommodate the needs and preferences of each resident.2024-03-21 · Health · corrected 2024-04-24
Potential for more than minimal harm
- DF0641Ensure each resident receives an accurate assessment.2024-03-21 · Health · corrected 2024-04-24
Potential for more than minimal harm
- DF0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.2024-03-21 · Health · corrected 2024-04-24
Potential for more than minimal harm
- EF0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.2024-03-21 · Health · corrected 2024-04-24
Potential for more than minimal harm
- DF0807Ensure each resident receives and the facility provides drinks consistent with resident needs and preferences and sufficient to maintain resident hydration.2024-03-21 · Health · corrected 2024-04-24
Potential for more than minimal harm
- FF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2024-03-21 · Health · corrected 2024-04-24
Potential for more than minimal harm
- DF0883Develop and implement policies and procedures for flu and pneumonia vaccinations.2024-03-21 · Health · corrected 2024-04-24
Potential for more than minimal harm
- EF0887Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.2024-03-21 · Health · corrected 2024-04-24
Potential for more than minimal harm
- DF0578Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.2023-12-05 · Health · corrected 2023-12-22
Potential for more than minimal harm
- JF0678Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.2023-12-05 · Health · corrected 2023-11-15
Immediate jeopardy
- EF0880Provide and implement an infection prevention and control program.2023-08-30 · Health · corrected 2023-09-25
Potential for more than minimal harm
- GF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2023-03-15 · Health · corrected 2023-04-12
Actual harm
- GF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2023-03-15 · Health · corrected 2023-04-12
Actual harm
- DF0726Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.2023-03-15 · Health · corrected 2023-04-12
Potential for more than minimal harm
- DF0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.2023-03-15 · Health · corrected 2023-04-12
Potential for more than minimal harm
- DF0940Develop, implement, and/or maintain an effective training program for all new and existing staff members.2023-03-15 · Health · corrected 2023-04-12
Potential for more than minimal harm
- DF0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.2023-02-15 · Health · corrected 2023-03-11
Potential for more than minimal harm
- DF0561Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.2023-02-15 · Health · corrected 2023-03-11
Potential for more than minimal harm
- DF0604Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.2023-02-15 · Health · corrected 2023-03-11
Potential for more than minimal harm
- DF0623Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.2023-02-15 · Health · corrected 2023-03-11
Potential for more than minimal harm
- DF0625Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.2023-02-15 · Health · corrected 2023-03-11
Potential for more than minimal harm
- DF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2023-02-15 · Health · corrected 2023-03-11
Potential for more than minimal harm
- DF0658Ensure services provided by the nursing facility meet professional standards of quality.2023-02-15 · Health · corrected 2023-03-11
Potential for more than minimal harm
- GF0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.2023-02-15 · Health · corrected 2023-03-11
Actual harm
- GF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2023-02-15 · Health · corrected 2023-04-12
Actual harm
- DF0690Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.2023-02-15 · Health · corrected 2023-03-11
Potential for more than minimal harm
- DF0692Provide enough food/fluids to maintain a resident's health.2023-02-15 · Health · corrected 2023-03-11
Potential for more than minimal harm
- DF0693Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.2023-02-15 · Health · corrected 2023-03-11
Potential for more than minimal harm
- EF0804Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.2023-02-15 · Health · corrected 2023-03-11
Potential for more than minimal harm
- FF0809Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.2023-02-15 · Health · corrected 2023-03-11
Potential for more than minimal harm
- FF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2023-02-15 · Health · corrected 2023-03-11
Potential for more than minimal harm
- EF0921Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.2023-02-15 · Health · corrected 2023-03-11
Potential for more than minimal harm
Ownership
| Owner | Type | Role | Percent | Since |
|---|---|---|---|---|
| PAAR 108-GR LLC | Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 100% | 2024-08-07 |
| PAAR 108 LLC | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | — | 2024-08-07 |
| PINAL R PATEL 2017 IRRV TR UAD 6-14-17 | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | — | 2024-08-07 |
| PINAL R PATEL REVOCABLE TRUST | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | — | 2024-08-07 |
| RAJAN G PATEL REVOCABLE TRUST | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | — | 2024-08-07 |
| OPTUM MANAGEMENT SOLUTIONS. INC | Organization | OPERATIONAL/MANAGERIAL CONTROL | — | 2024-12-04 |
| BILBAO, ANDREW | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2024-08-07 |
| LYON, THOMAS | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2024-11-15 |
| SLENDEBROEK, MATTHEW | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2024-11-15 |
| PATEL, RAJAN | Individual | CORPORATE DIRECTOR | — | 2024-08-07 |
Other facilities in Grand Rapids
| Name | Overall | Beds |
|---|---|---|
| Porter Hills Health Center | ★★★★★ | 39 |
| Corewell Health Grand Rapids Hospitals Rehabilitat | ★★★★★ | 120 |
| Corewell Health Rehabilitation & Nursing Center - | ★★★★★ | 165 |
| Edison Christian Health Center | ★★★★★ | 136 |
| Holland Home Breton Rehabilitation & Living Centre | ★★★★★ | 58 |
Source: CMS Provider Data Catalog, Nursing Home Care Compare files (processed 2026-03-01). Citations show the 3 most recent inspection cycles.