Starfile / Michigan

Optalis Health & Rehabilitation at Kent-Crossing

2320 E Beltline SE, Grand Rapids, MI 49546 · CCN 235103

Inspection history vs Michigan & national averages

Cycle 1 is the most recent standard health inspection. Lower total deficiency counts are better.

Cycle 1 deficiencies by category

Staffing (hours per resident per day)

Fines & penalties

Total fines

$0

Number of fines

0

Number of penalties

0

Payment denials

0

Chain

Chain

OPTALIS HEALTH & REHABILITATION

Facilities in chain

37

Chain avg overall

2.50 / 5

Inspection citations (60)3 actual harm

1. EF0567Honor the resident's right to manage his or her financial affairs.2025-08-07 · Health · corrected 2025-09-05

   Potential for more than minimal harm

2. DF0580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.2025-08-07 · Health · corrected 2025-09-05

   Potential for more than minimal harm

3. EF0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.2025-08-07 · Health · corrected 2025-09-05

   Potential for more than minimal harm

4. EF0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.2025-08-07 · Health · corrected 2025-09-05

   Potential for more than minimal harm

5. DF0677Provide care and assistance to perform activities of daily living for any resident who is unable.2025-08-07 · Health · corrected 2025-09-05

   Potential for more than minimal harm

6. EF0725Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.2025-08-07 · Health · corrected 2025-09-05

   Potential for more than minimal harm

7. EF0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.2025-01-29 · Health · corrected 2025-02-25

   Potential for more than minimal harm

8. DF0558Reasonably accommodate the needs and preferences of each resident.2025-01-29 · Health · corrected 2025-02-25

   Potential for more than minimal harm

9. DF0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.2025-01-29 · Health · corrected 2025-02-25

   Potential for more than minimal harm

10. DF0641Ensure each resident receives an accurate assessment.2025-01-29 · Health · corrected 2025-02-25

    Potential for more than minimal harm

11. DF0644Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.2025-01-29 · Health · corrected 2025-02-25

    Potential for more than minimal harm

12. DF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2025-01-29 · Health · corrected 2025-02-25

    Potential for more than minimal harm

13. DF0658Ensure services provided by the nursing facility meet professional standards of quality.2025-01-29 · Health · corrected 2025-02-25

    Potential for more than minimal harm

14. EF0679Provide activities to meet all resident's needs.2025-01-29 · Health · corrected 2025-02-25

    Potential for more than minimal harm

15. FF0680Ensure the activities program is directed by a qualified professional.2025-01-29 · Health · corrected 2025-02-25

    Potential for more than minimal harm

16. DF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2025-01-29 · Health · corrected 2025-02-25

    Potential for more than minimal harm

17. EF0692Provide enough food/fluids to maintain a resident's health.2025-01-29 · Health · corrected 2025-02-25

    Potential for more than minimal harm

18. DF0699Provide care or services that was trauma informed and/or culturally competent.2025-01-29 · Health · corrected 2025-02-25

    Potential for more than minimal harm

19. DF0791Provide or obtain dental services for each resident.2025-01-29 · Health · corrected 2025-02-25

    Potential for more than minimal harm

20. FF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2025-01-29 · Health · corrected 2025-02-25

    Potential for more than minimal harm

21. FF0880Provide and implement an infection prevention and control program.2025-01-29 · Health · corrected 2025-04-01

    Potential for more than minimal harm

22. EF0921Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.2025-01-29 · Health · corrected 2025-02-25

    Potential for more than minimal harm

23. DF0625Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.2024-10-24 · Health · corrected 2024-11-13

    Potential for more than minimal harm

24. DF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2024-10-24 · Health · corrected 2024-11-13

    Potential for more than minimal harm

25. DF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2024-10-24 · Health · corrected 2024-11-13

    Potential for more than minimal harm

26. DF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2024-10-11 · Health · corrected 2024-07-22

    Potential for more than minimal harm

27. DF0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.2024-10-11 · Health · corrected 2024-10-30

    Potential for more than minimal harm

28. DF0880Provide and implement an infection prevention and control program.2024-10-11 · Health · corrected 2024-10-30

    Potential for more than minimal harm

29. DF0554Allow residents to self-administer drugs if determined clinically appropriate.2024-04-25 · Health · corrected 2024-05-09

    Potential for more than minimal harm

30. DF0573Let each resident or the resident's legal representative access or purchase copies of all the resident's records.2024-04-25 · Health · corrected 2024-05-09

    Potential for more than minimal harm

31. DF0610Respond appropriately to all alleged violations.2024-04-25 · Health · corrected 2024-03-08

    Potential for more than minimal harm

32. DF0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.2024-04-25 · Health · corrected 2024-05-09

    Potential for more than minimal harm

33. DF0692Provide enough food/fluids to maintain a resident's health.2024-04-25 · Health · corrected 2024-05-09

    Potential for more than minimal harm

34. DF0558Reasonably accommodate the needs and preferences of each resident.2024-01-12 · Health · corrected 2024-02-06

    Potential for more than minimal harm

35. DF0578Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.2024-01-12 · Health · corrected 2024-02-06

    Potential for more than minimal harm

36. DF0580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.2024-01-12 · Health · corrected 2024-02-06

    Potential for more than minimal harm

37. EF0623Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.2024-01-12 · Health · corrected 2024-02-06

    Potential for more than minimal harm

38. DF0644Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.2024-01-12 · Health · corrected 2024-02-06

    Potential for more than minimal harm

39. DF0660Plan the resident's discharge to meet the resident's goals and needs.2024-01-12 · Health · corrected 2024-02-06

    Potential for more than minimal harm

40. DF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2024-01-12 · Health · corrected 2024-02-06

    Potential for more than minimal harm

41. DF0695Provide safe and appropriate respiratory care for a resident when needed.2024-01-12 · Health · corrected 2024-02-06

    Potential for more than minimal harm

42. DF0697Provide safe, appropriate pain management for a resident who requires such services.2024-01-12 · Health · corrected 2024-02-06

    Potential for more than minimal harm

43. DF0790Provide routine and 24-hour emergency dental care for each resident.2024-01-12 · Health · corrected 2024-02-06

    Potential for more than minimal harm

44. DF0805Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.2024-01-12 · Health · corrected 2024-02-06

    Potential for more than minimal harm

45. DF0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.2024-01-12 · Health · corrected 2024-02-06

    Potential for more than minimal harm

46. EF0880Provide and implement an infection prevention and control program.2024-01-12 · Health · corrected 2024-02-06

    Potential for more than minimal harm

47. GF0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.2023-10-12 · Health · corrected 2023-03-08

    Actual harm

48. DF0698Provide safe, appropriate dialysis care/services for a resident who requires such services.2023-10-12 · Health · corrected 2023-10-23

    Potential for more than minimal harm

49. DF0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.2022-11-18 · Health · corrected 2022-12-14

    Potential for more than minimal harm

50. DF0554Allow residents to self-administer drugs if determined clinically appropriate.2022-11-18 · Health · corrected 2022-12-14

    Potential for more than minimal harm

51. CF0582Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.2022-11-18 · Health · corrected 2022-12-14

    Potential for minimal harm

52. DF0585Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.2022-11-18 · Health · corrected 2022-12-14

    Potential for more than minimal harm

53. CF0625Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.2022-11-18 · Health · corrected 2022-12-22

    Potential for minimal harm

54. DF0688Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.2022-11-18 · Health · corrected 2022-12-14

    Potential for more than minimal harm

55. DF0692Provide enough food/fluids to maintain a resident's health.2022-11-18 · Health · corrected 2023-01-19

    Potential for more than minimal harm

56. DF0756Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.2022-11-18 · Health · corrected 2022-12-14

    Potential for more than minimal harm

57. DF0759Ensure medication error rates are not 5 percent or greater.2022-11-18 · Health · corrected 2023-01-19

    Potential for more than minimal harm

58. GF0760Ensure that residents are free from significant medication errors.2022-11-18 · Health · corrected 2022-12-14

    Actual harm

59. GF0888Ensure staff are vaccinated for COVID-192022-11-18 · Health · corrected 2022-12-14

    Actual harm

60. DF0919Make sure that a working call system is available in each resident's bathroom and bathing area.2022-11-18 · Health · corrected 2022-12-14

    Potential for more than minimal harm

Ownership

Other facilities in Grand Rapids

Source: CMS Provider Data Catalog, Nursing Home Care Compare files (processed 2026-03-01). Citations show the 3 most recent inspection cycles.