Medilodge of Westwood
2575 N Drake Road, Kalamazoo, MI 49006 · CCN 235542
Ratings
- Overall
- ★☆☆☆☆ 1
- Health inspection
- ★☆☆☆☆ 1
- Quality measures
- ★★★☆☆ 3
- Staffing
- ★★★☆☆ 3
Facility
- Ownership type
- For profit - Limited Liability company
- Certified beds
- 97
- Avg residents/day
- 87.4
- Phone
- 2693420206
Inspection history vs Michigan & national averages
Cycle 1 is the most recent standard health inspection. Lower total deficiency counts are better.
| Cycle | Inspection date | This facility | Michigan avg | National avg | vs state |
|---|---|---|---|---|---|
| 1 | 2025-06-04 | 20 | 9.9 | 9.5 | +10.1 worse |
| 2 | 2024-06-13 | 20 | 11.4 | 9.8 | +8.6 worse |
| 3 | 2023-05-18 | 45 | 12.0 | 9.3 | +33.0 worse |
Cycle 1 deficiencies by category
| Category | Deficiencies |
|---|---|
| Quality of life and care | 8 |
| Resident assessment and care planning | 3 |
| Resident rights | 4 |
| Nutrition and dietary | 1 |
| Pharmacy service | 2 |
| Environmental | 1 |
| Infection control | 1 |
Staffing (hours per resident per day)
| Metric | This facility | Turnover |
|---|---|---|
| Total nurse staffing (reported) | 3.99 | 51.9% |
| RN staffing (reported) | 1.02 | 65.0% |
| Total nurse staffing (adjusted) | 4.13 | — |
Fines & penalties
- Total fines
- $157,270
- Number of fines
- 3
- Number of penalties
- 5
- Payment denials
- 2
Chain
- Chain
- MEDILODGE
- Facilities in chain
- 50
- Chain avg overall
- 3.20 / 5
Inspection citations (85)3 immediate jeopardy3 actual harm
- DF0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.2025-11-24 · Health · corrected 2025-11-25
Potential for more than minimal harm
- DF0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.2025-06-04 · Health · corrected 2025-06-23
Potential for more than minimal harm
- DF0582Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.2025-06-04 · Health · corrected 2025-06-23
Potential for more than minimal harm
- EF0585Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.2025-06-04 · Health · corrected 2025-06-23
Potential for more than minimal harm
- DF0628Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.2025-06-04 · Health · corrected 2025-06-23
Potential for more than minimal harm
- DF0641Ensure each resident receives an accurate assessment.2025-06-04 · Health · corrected 2025-06-23
Potential for more than minimal harm
- DF0658Ensure services provided by the nursing facility meet professional standards of quality.2025-06-04 · Health · corrected 2025-07-16
Potential for more than minimal harm
- DF0677Provide care and assistance to perform activities of daily living for any resident who is unable.2025-06-04 · Health · corrected 2025-06-23
Potential for more than minimal harm
- DF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2025-06-04 · Health · corrected 2025-06-23
Potential for more than minimal harm
- DF0688Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.2025-06-04 · Health · corrected 2025-06-23
Potential for more than minimal harm
- GF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2025-06-04 · Health · corrected 2025-06-23
Actual harm
- DF0695Provide safe and appropriate respiratory care for a resident when needed.2025-06-04 · Health · corrected 2025-06-23
Potential for more than minimal harm
- DF0698Provide safe, appropriate dialysis care/services for a resident who requires such services.2025-06-04 · Health · corrected 2025-06-23
Potential for more than minimal harm
- DF0699Provide care or services that was trauma informed and/or culturally competent.2025-06-04 · Health · corrected 2025-06-23
Potential for more than minimal harm
- DF0740Ensure each resident must receive and the facility must provide necessary behavioral health care and services.2025-06-04 · Health · corrected 2025-06-23
Potential for more than minimal harm
- DF0759Ensure medication error rates are not 5 percent or greater.2025-06-04 · Health · corrected 2025-07-16
Potential for more than minimal harm
- DF0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.2025-06-04 · Health · corrected 2025-07-15
Potential for more than minimal harm
- DF0813Have a policy regarding use and storage of foods brought to residents by family and other visitors.2025-06-04 · Health · corrected 2025-06-23
Potential for more than minimal harm
- EF0880Provide and implement an infection prevention and control program.2025-06-04 · Health · corrected 2025-06-23
Potential for more than minimal harm
- EF0921Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.2025-06-04 · Health · corrected 2025-06-23
Potential for more than minimal harm
- DF0565Honor the resident's right to organize and participate in resident/family groups in the facility.2025-02-20 · Health · corrected 2025-04-02
Potential for more than minimal harm
- GF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2025-02-20 · Health · corrected 2025-03-17
Actual harm
- DF0804Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.2025-02-20 · Health · corrected 2025-03-03
Potential for more than minimal harm
- DF0806Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.2025-02-20 · Health · corrected 2025-03-03
Potential for more than minimal harm
- DF0695Provide safe and appropriate respiratory care for a resident when needed.2024-07-03 · Health · corrected 2024-07-09
Potential for more than minimal harm
- DF0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.2024-06-13 · Health · corrected 2024-07-09
Potential for more than minimal harm
- DF0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.2024-06-13 · Health · corrected 2024-07-09
Potential for more than minimal harm
- DF0610Respond appropriately to all alleged violations.2024-06-13 · Health · corrected 2024-07-09
Potential for more than minimal harm
- DF0623Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.2024-06-13 · Health · corrected 2024-07-09
Potential for more than minimal harm
- DF0625Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.2024-06-13 · Health · corrected 2024-07-09
Potential for more than minimal harm
- DF0658Ensure services provided by the nursing facility meet professional standards of quality.2024-06-13 · Health · corrected 2024-07-22
Potential for more than minimal harm
- DF0677Provide care and assistance to perform activities of daily living for any resident who is unable.2024-06-13 · Health · corrected 2024-07-09
Potential for more than minimal harm
- DF0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.2024-06-13 · Health · corrected 2024-07-22
Potential for more than minimal harm
- EF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2024-06-13 · Health · corrected 2024-07-09
Potential for more than minimal harm
- DF0698Provide safe, appropriate dialysis care/services for a resident who requires such services.2024-06-13 · Health · corrected 2024-07-22
Potential for more than minimal harm
- DF0759Ensure medication error rates are not 5 percent or greater.2024-06-13 · Health · corrected 2024-07-22
Potential for more than minimal harm
- DF0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.2024-06-13 · Health · corrected 2024-07-09
Potential for more than minimal harm
- FF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2024-06-13 · Health · corrected 2024-07-09
Potential for more than minimal harm
- DF0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.2024-06-13 · Health · corrected 2024-07-09
Potential for more than minimal harm
- EF0880Provide and implement an infection prevention and control program.2024-06-13 · Health · corrected 2024-07-09
Potential for more than minimal harm
- DF0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.2024-02-15 · Health · corrected 2024-02-19
Potential for more than minimal harm
- DF0602Protect each resident from the wrongful use of the resident's belongings or money.2024-02-15 · Health · corrected 2024-02-19
Potential for more than minimal harm
- DF0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.2024-02-15 · Health · corrected 2024-02-19
Potential for more than minimal harm
- DF0658Ensure services provided by the nursing facility meet professional standards of quality.2024-02-15 · Health · corrected 2024-02-19
Potential for more than minimal harm
- DF0677Provide care and assistance to perform activities of daily living for any resident who is unable.2024-02-15 · Health · corrected 2024-02-19
Potential for more than minimal harm
- DF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2024-02-15 · Health · corrected 2024-02-19
Potential for more than minimal harm
- DF0690Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.2024-02-15 · Health · corrected 2024-02-19
Potential for more than minimal harm
- DF0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.2024-02-15 · Health · corrected 2024-02-19
Potential for more than minimal harm
- EF0921Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.2024-02-15 · Health · corrected 2024-02-19
Potential for more than minimal harm
- GF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2024-01-18 · Health · corrected 2024-01-23
Actual harm
- EF0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.2023-05-18 · Health · corrected 2023-06-14
Potential for more than minimal harm
- DF0558Reasonably accommodate the needs and preferences of each resident.2023-05-18 · Health · corrected 2023-06-14
Potential for more than minimal harm
- DF0561Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.2023-05-18 · Health · corrected 2023-06-14
Potential for more than minimal harm
- DF0580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.2023-05-18 · Health · corrected 2023-06-14
Potential for more than minimal harm
- DF0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.2023-05-18 · Health · corrected 2023-06-14
Potential for more than minimal harm
- EF0585Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.2023-05-18 · Health · corrected 2023-06-14
Potential for more than minimal harm
- DF0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.2023-05-18 · Health · corrected 2023-06-14
Potential for more than minimal harm
- DF0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.2023-05-18 · Health · corrected 2023-06-14
Potential for more than minimal harm
- DF0610Respond appropriately to all alleged violations.2023-05-18 · Health · corrected 2023-06-14
Potential for more than minimal harm
- DF0641Ensure each resident receives an accurate assessment.2023-05-18 · Health · corrected 2023-06-14
Potential for more than minimal harm
- DF0644Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.2023-05-18 · Health · corrected 2023-06-14
Potential for more than minimal harm
- DF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2023-05-18 · Health · corrected 2023-06-14
Potential for more than minimal harm
- EF0677Provide care and assistance to perform activities of daily living for any resident who is unable.2023-05-18 · Health · corrected 2023-06-14
Potential for more than minimal harm
- JF0678Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.2023-05-18 · Health · corrected 2023-05-02
Immediate jeopardy
- JF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2023-05-18 · Health · corrected 2023-06-14
Immediate jeopardy
- DF0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.2023-05-18 · Health · corrected 2023-02-07
Potential for more than minimal harm
- JF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2023-05-18 · Health · corrected 2023-06-14
Immediate jeopardy
- DF0690Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.2023-05-18 · Health · corrected 2023-06-14
Potential for more than minimal harm
- DF0692Provide enough food/fluids to maintain a resident's health.2023-05-18 · Health · corrected 2023-06-14
Potential for more than minimal harm
- DF0699Provide care or services that was trauma informed and/or culturally competent.2023-05-18 · Health · corrected 2023-06-14
Potential for more than minimal harm
- FF0725Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.2023-05-18 · Health · corrected 2023-06-14
Potential for more than minimal harm
- DF0760Ensure that residents are free from significant medication errors.2023-05-18 · Health · corrected 2023-06-14
Potential for more than minimal harm
- DF0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.2023-05-18 · Health · corrected 2023-06-14
Potential for more than minimal harm
- FF0804Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.2023-05-18 · Health · corrected 2023-06-14
Potential for more than minimal harm
- DF0813Have a policy regarding use and storage of foods brought to residents by family and other visitors.2023-05-18 · Health · corrected 2023-06-14
Potential for more than minimal harm
- FF0835Administer the facility in a manner that enables it to use its resources effectively and efficiently.2023-05-18 · Health · corrected 2023-06-14
Potential for more than minimal harm
- EF0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.2023-05-18 · Health · corrected 2023-06-14
Potential for more than minimal harm
- EF0865Have a plan that describes the process for conducting QAPI and QAA activities.2023-05-18 · Health · corrected 2023-06-14
Potential for more than minimal harm
- FF0921Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.2023-05-18 · Health · corrected 2023-06-14
Potential for more than minimal harm
- FF0941Develop, implement, and/or maintain an effective training program that includes effective communications for direct care staff members.2023-05-18 · Health · corrected 2023-06-14
Potential for more than minimal harm
- FF0942Ensure that staff members are educated on resident rights and facility responsibilities to properly care for its residents.2023-05-18 · Health · corrected 2023-06-14
Potential for more than minimal harm
- FF0943Give their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation.2023-05-18 · Health · corrected 2023-06-14
Potential for more than minimal harm
- FF0944Conduct mandatory training, for all staff, on the facility’s Quality Assurance and Performance Improvement Program.2023-05-18 · Health · corrected 2023-06-14
Potential for more than minimal harm
- FF0946Provide training in compliance and ethics.2023-05-18 · Health · corrected 2023-06-14
Potential for more than minimal harm
- FF0949Provide behavior health training consistent with the requirements and as determined by a facility assessment.2023-05-18 · Health · corrected 2023-06-14
Potential for more than minimal harm
Ownership
| Owner | Type | Role | Percent | Since |
|---|---|---|---|---|
| ARK OPCO GROUP, LLC | Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 100% | 2015-07-01 |
| B&Y HEALTHCARE S CORP | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | — | 2015-07-01 |
| B&Y TRUST | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | — | 2015-07-01 |
| CODY HEALTHCARE S CORP | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | — | 2015-07-01 |
| CRAIG FLASHNER 2007 TRUST | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | — | 2015-07-01 |
| NOBLE HEALTHCARE MANAGEMENT, LLC | Organization | OPERATIONAL/MANAGERIAL CONTROL | — | 2015-07-01 |
| PRESTIGE ADMINISTRATIVE SERVICES, LLC | Organization | OPERATIONAL/MANAGERIAL CONTROL | — | 2016-01-01 |
| FLASHNER, CRAIG | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2015-07-02 |
| PERLSTEIN, YITZCHOK | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2015-07-02 |
| FLASHNER, CRAIG | Individual | CORPORATE DIRECTOR | — | 2015-07-01 |
| PERLSTEIN, YITZCHOK | Individual | CORPORATE DIRECTOR | — | 2015-07-01 |
| NORCROSS, ROBERT | Individual | CONTRACTED MANAGING EMPLOYEE | — | 2015-07-01 |
| ROGERS, STACEY | Individual | CONTRACTED MANAGING EMPLOYEE | — | 2015-07-01 |
| KIRK, KRISTINE | Individual | W-2 MANAGING EMPLOYEE | — | 2016-09-02 |
Other facilities in Kalamazoo
| Name | Overall | Beds |
|---|---|---|
| Friendship Village | ★★★★★ | 57 |
| Medilodge of Kalamazoo | ★★★★☆ | 39 |
| Harold and Grace Upjohn Community Care Center | ★★☆☆☆ | 87 |
| Villa at Borgess Place | ★☆☆☆☆ | 101 |
| Alamo Nursing Home Inc | ★☆☆☆☆ | 100 |
Source: CMS Provider Data Catalog, Nursing Home Care Compare files (processed 2026-03-01). Citations show the 3 most recent inspection cycles.