Starfile

Starfile / Michigan

Medilodge of Westwood

2575 N Drake Road, Kalamazoo, MI 49006 · CCN 235542

Ratings

Overall
★☆☆☆☆ 1
Health inspection
★☆☆☆☆ 1
Quality measures
★★★☆☆ 3
Staffing
★★★☆☆ 3

Facility

Ownership type
For profit - Limited Liability company
Certified beds
97
Avg residents/day
87.4
Phone
2693420206

Inspection history vs Michigan & national averages

Cycle 1 is the most recent standard health inspection. Lower total deficiency counts are better.

CycleInspection dateThis facilityMichigan avgNational avgvs state
12025-06-04209.99.5+10.1 worse
22024-06-132011.49.8+8.6 worse
32023-05-184512.09.3+33.0 worse

Cycle 1 deficiencies by category

CategoryDeficiencies
Quality of life and care8
Resident assessment and care planning3
Resident rights4
Nutrition and dietary1
Pharmacy service2
Environmental1
Infection control1

Staffing (hours per resident per day)

MetricThis facilityTurnover
Total nurse staffing (reported)3.9951.9%
RN staffing (reported)1.0265.0%
Total nurse staffing (adjusted)4.13

Fines & penalties

Total fines
$157,270
Number of fines
3
Number of penalties
5
Payment denials
2

Chain

Chain
MEDILODGE
Facilities in chain
50
Chain avg overall
3.20 / 5

Inspection citations (85)3 immediate jeopardy3 actual harm

  1. DF0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.2025-11-24 · Health · corrected 2025-11-25

    Potential for more than minimal harm

  2. DF0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.2025-06-04 · Health · corrected 2025-06-23

    Potential for more than minimal harm

  3. DF0582Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.2025-06-04 · Health · corrected 2025-06-23

    Potential for more than minimal harm

  4. EF0585Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.2025-06-04 · Health · corrected 2025-06-23

    Potential for more than minimal harm

  5. DF0628Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.2025-06-04 · Health · corrected 2025-06-23

    Potential for more than minimal harm

  6. DF0641Ensure each resident receives an accurate assessment.2025-06-04 · Health · corrected 2025-06-23

    Potential for more than minimal harm

  7. DF0658Ensure services provided by the nursing facility meet professional standards of quality.2025-06-04 · Health · corrected 2025-07-16

    Potential for more than minimal harm

  8. DF0677Provide care and assistance to perform activities of daily living for any resident who is unable.2025-06-04 · Health · corrected 2025-06-23

    Potential for more than minimal harm

  9. DF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2025-06-04 · Health · corrected 2025-06-23

    Potential for more than minimal harm

  10. DF0688Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.2025-06-04 · Health · corrected 2025-06-23

    Potential for more than minimal harm

  11. GF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2025-06-04 · Health · corrected 2025-06-23

    Actual harm

  12. DF0695Provide safe and appropriate respiratory care for a resident when needed.2025-06-04 · Health · corrected 2025-06-23

    Potential for more than minimal harm

  13. DF0698Provide safe, appropriate dialysis care/services for a resident who requires such services.2025-06-04 · Health · corrected 2025-06-23

    Potential for more than minimal harm

  14. DF0699Provide care or services that was trauma informed and/or culturally competent.2025-06-04 · Health · corrected 2025-06-23

    Potential for more than minimal harm

  15. DF0740Ensure each resident must receive and the facility must provide necessary behavioral health care and services.2025-06-04 · Health · corrected 2025-06-23

    Potential for more than minimal harm

  16. DF0759Ensure medication error rates are not 5 percent or greater.2025-06-04 · Health · corrected 2025-07-16

    Potential for more than minimal harm

  17. DF0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.2025-06-04 · Health · corrected 2025-07-15

    Potential for more than minimal harm

  18. DF0813Have a policy regarding use and storage of foods brought to residents by family and other visitors.2025-06-04 · Health · corrected 2025-06-23

    Potential for more than minimal harm

  19. EF0880Provide and implement an infection prevention and control program.2025-06-04 · Health · corrected 2025-06-23

    Potential for more than minimal harm

  20. EF0921Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.2025-06-04 · Health · corrected 2025-06-23

    Potential for more than minimal harm

  21. DF0565Honor the resident's right to organize and participate in resident/family groups in the facility.2025-02-20 · Health · corrected 2025-04-02

    Potential for more than minimal harm

  22. GF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2025-02-20 · Health · corrected 2025-03-17

    Actual harm

  23. DF0804Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.2025-02-20 · Health · corrected 2025-03-03

    Potential for more than minimal harm

  24. DF0806Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.2025-02-20 · Health · corrected 2025-03-03

    Potential for more than minimal harm

  25. DF0695Provide safe and appropriate respiratory care for a resident when needed.2024-07-03 · Health · corrected 2024-07-09

    Potential for more than minimal harm

  26. DF0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.2024-06-13 · Health · corrected 2024-07-09

    Potential for more than minimal harm

  27. DF0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.2024-06-13 · Health · corrected 2024-07-09

    Potential for more than minimal harm

  28. DF0610Respond appropriately to all alleged violations.2024-06-13 · Health · corrected 2024-07-09

    Potential for more than minimal harm

  29. DF0623Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.2024-06-13 · Health · corrected 2024-07-09

    Potential for more than minimal harm

  30. DF0625Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.2024-06-13 · Health · corrected 2024-07-09

    Potential for more than minimal harm

  31. DF0658Ensure services provided by the nursing facility meet professional standards of quality.2024-06-13 · Health · corrected 2024-07-22

    Potential for more than minimal harm

  32. DF0677Provide care and assistance to perform activities of daily living for any resident who is unable.2024-06-13 · Health · corrected 2024-07-09

    Potential for more than minimal harm

  33. DF0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.2024-06-13 · Health · corrected 2024-07-22

    Potential for more than minimal harm

  34. EF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2024-06-13 · Health · corrected 2024-07-09

    Potential for more than minimal harm

  35. DF0698Provide safe, appropriate dialysis care/services for a resident who requires such services.2024-06-13 · Health · corrected 2024-07-22

    Potential for more than minimal harm

  36. DF0759Ensure medication error rates are not 5 percent or greater.2024-06-13 · Health · corrected 2024-07-22

    Potential for more than minimal harm

  37. DF0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.2024-06-13 · Health · corrected 2024-07-09

    Potential for more than minimal harm

  38. FF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2024-06-13 · Health · corrected 2024-07-09

    Potential for more than minimal harm

  39. DF0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.2024-06-13 · Health · corrected 2024-07-09

    Potential for more than minimal harm

  40. EF0880Provide and implement an infection prevention and control program.2024-06-13 · Health · corrected 2024-07-09

    Potential for more than minimal harm

  41. DF0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.2024-02-15 · Health · corrected 2024-02-19

    Potential for more than minimal harm

  42. DF0602Protect each resident from the wrongful use of the resident's belongings or money.2024-02-15 · Health · corrected 2024-02-19

    Potential for more than minimal harm

  43. DF0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.2024-02-15 · Health · corrected 2024-02-19

    Potential for more than minimal harm

  44. DF0658Ensure services provided by the nursing facility meet professional standards of quality.2024-02-15 · Health · corrected 2024-02-19

    Potential for more than minimal harm

  45. DF0677Provide care and assistance to perform activities of daily living for any resident who is unable.2024-02-15 · Health · corrected 2024-02-19

    Potential for more than minimal harm

  46. DF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2024-02-15 · Health · corrected 2024-02-19

    Potential for more than minimal harm

  47. DF0690Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.2024-02-15 · Health · corrected 2024-02-19

    Potential for more than minimal harm

  48. DF0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.2024-02-15 · Health · corrected 2024-02-19

    Potential for more than minimal harm

  49. EF0921Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.2024-02-15 · Health · corrected 2024-02-19

    Potential for more than minimal harm

  50. GF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2024-01-18 · Health · corrected 2024-01-23

    Actual harm

  51. EF0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.2023-05-18 · Health · corrected 2023-06-14

    Potential for more than minimal harm

  52. DF0558Reasonably accommodate the needs and preferences of each resident.2023-05-18 · Health · corrected 2023-06-14

    Potential for more than minimal harm

  53. DF0561Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.2023-05-18 · Health · corrected 2023-06-14

    Potential for more than minimal harm

  54. DF0580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.2023-05-18 · Health · corrected 2023-06-14

    Potential for more than minimal harm

  55. DF0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.2023-05-18 · Health · corrected 2023-06-14

    Potential for more than minimal harm

  56. EF0585Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.2023-05-18 · Health · corrected 2023-06-14

    Potential for more than minimal harm

  57. DF0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.2023-05-18 · Health · corrected 2023-06-14

    Potential for more than minimal harm

  58. DF0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.2023-05-18 · Health · corrected 2023-06-14

    Potential for more than minimal harm

  59. DF0610Respond appropriately to all alleged violations.2023-05-18 · Health · corrected 2023-06-14

    Potential for more than minimal harm

  60. DF0641Ensure each resident receives an accurate assessment.2023-05-18 · Health · corrected 2023-06-14

    Potential for more than minimal harm

  61. DF0644Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.2023-05-18 · Health · corrected 2023-06-14

    Potential for more than minimal harm

  62. DF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2023-05-18 · Health · corrected 2023-06-14

    Potential for more than minimal harm

  63. EF0677Provide care and assistance to perform activities of daily living for any resident who is unable.2023-05-18 · Health · corrected 2023-06-14

    Potential for more than minimal harm

  64. JF0678Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.2023-05-18 · Health · corrected 2023-05-02

    Immediate jeopardy

  65. JF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2023-05-18 · Health · corrected 2023-06-14

    Immediate jeopardy

  66. DF0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.2023-05-18 · Health · corrected 2023-02-07

    Potential for more than minimal harm

  67. JF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2023-05-18 · Health · corrected 2023-06-14

    Immediate jeopardy

  68. DF0690Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.2023-05-18 · Health · corrected 2023-06-14

    Potential for more than minimal harm

  69. DF0692Provide enough food/fluids to maintain a resident's health.2023-05-18 · Health · corrected 2023-06-14

    Potential for more than minimal harm

  70. DF0699Provide care or services that was trauma informed and/or culturally competent.2023-05-18 · Health · corrected 2023-06-14

    Potential for more than minimal harm

  71. FF0725Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.2023-05-18 · Health · corrected 2023-06-14

    Potential for more than minimal harm

  72. DF0760Ensure that residents are free from significant medication errors.2023-05-18 · Health · corrected 2023-06-14

    Potential for more than minimal harm

  73. DF0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.2023-05-18 · Health · corrected 2023-06-14

    Potential for more than minimal harm

  74. FF0804Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.2023-05-18 · Health · corrected 2023-06-14

    Potential for more than minimal harm

  75. DF0813Have a policy regarding use and storage of foods brought to residents by family and other visitors.2023-05-18 · Health · corrected 2023-06-14

    Potential for more than minimal harm

  76. FF0835Administer the facility in a manner that enables it to use its resources effectively and efficiently.2023-05-18 · Health · corrected 2023-06-14

    Potential for more than minimal harm

  77. EF0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.2023-05-18 · Health · corrected 2023-06-14

    Potential for more than minimal harm

  78. EF0865Have a plan that describes the process for conducting QAPI and QAA activities.2023-05-18 · Health · corrected 2023-06-14

    Potential for more than minimal harm

  79. FF0921Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.2023-05-18 · Health · corrected 2023-06-14

    Potential for more than minimal harm

  80. FF0941Develop, implement, and/or maintain an effective training program that includes effective communications for direct care staff members.2023-05-18 · Health · corrected 2023-06-14

    Potential for more than minimal harm

  81. FF0942Ensure that staff members are educated on resident rights and facility responsibilities to properly care for its residents.2023-05-18 · Health · corrected 2023-06-14

    Potential for more than minimal harm

  82. FF0943Give their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation.2023-05-18 · Health · corrected 2023-06-14

    Potential for more than minimal harm

  83. FF0944Conduct mandatory training, for all staff, on the facility’s Quality Assurance and Performance Improvement Program.2023-05-18 · Health · corrected 2023-06-14

    Potential for more than minimal harm

  84. FF0946Provide training in compliance and ethics.2023-05-18 · Health · corrected 2023-06-14

    Potential for more than minimal harm

  85. FF0949Provide behavior health training consistent with the requirements and as determined by a facility assessment.2023-05-18 · Health · corrected 2023-06-14

    Potential for more than minimal harm

Ownership

OwnerTypeRolePercentSince
ARK OPCO GROUP, LLCOrganization5% OR GREATER DIRECT OWNERSHIP INTEREST100%2015-07-01
B&Y HEALTHCARE S CORPOrganization5% OR GREATER INDIRECT OWNERSHIP INTEREST2015-07-01
B&Y TRUSTOrganization5% OR GREATER INDIRECT OWNERSHIP INTEREST2015-07-01
CODY HEALTHCARE S CORPOrganization5% OR GREATER INDIRECT OWNERSHIP INTEREST2015-07-01
CRAIG FLASHNER 2007 TRUSTOrganization5% OR GREATER INDIRECT OWNERSHIP INTEREST2015-07-01
NOBLE HEALTHCARE MANAGEMENT, LLCOrganizationOPERATIONAL/MANAGERIAL CONTROL2015-07-01
PRESTIGE ADMINISTRATIVE SERVICES, LLCOrganizationOPERATIONAL/MANAGERIAL CONTROL2016-01-01
FLASHNER, CRAIGIndividualOPERATIONAL/MANAGERIAL CONTROL2015-07-02
PERLSTEIN, YITZCHOKIndividualOPERATIONAL/MANAGERIAL CONTROL2015-07-02
FLASHNER, CRAIGIndividualCORPORATE DIRECTOR2015-07-01
PERLSTEIN, YITZCHOKIndividualCORPORATE DIRECTOR2015-07-01
NORCROSS, ROBERTIndividualCONTRACTED MANAGING EMPLOYEE2015-07-01
ROGERS, STACEYIndividualCONTRACTED MANAGING EMPLOYEE2015-07-01
KIRK, KRISTINEIndividualW-2 MANAGING EMPLOYEE2016-09-02

Other facilities in Kalamazoo

NameOverallBeds
Friendship Village★★★★★57
Medilodge of Kalamazoo★★★★☆39
Harold and Grace Upjohn Community Care Center★★☆☆☆87
Villa at Borgess Place★☆☆☆☆101
Alamo Nursing Home Inc★☆☆☆☆100

Source: CMS Provider Data Catalog, Nursing Home Care Compare files (processed 2026-03-01). Citations show the 3 most recent inspection cycles.