ROSS MANOR
758 BROADWAY, BANGOR, ME 04401 · CCN 205064
Ratings
- Overall
- ★★★★★ 5
- Health inspection
- ★★★★☆ 4
- Quality measures
- ★★☆☆☆ 2
- Staffing
- ★★★★★ 5
Facility
- Ownership type
- For profit - Corporation
- Certified beds
- 103
- Avg residents/day
- 93.1
- Phone
- 2079418400
Inspection history vs Maine & national averages
Cycle 1 is the most recent standard health inspection. Lower total deficiency counts are better.
| Cycle | Inspection date | This facility | Maine avg | National avg | vs state |
|---|---|---|---|---|---|
| 1 | 2025-04-17 | 8 | 11.4 | 9.5 | -3.4 better |
| 2 | 2024-05-16 | 18 | 10.8 | 9.8 | +7.2 worse |
| 3 | 2023-02-16 | 12 | 6.9 | 9.3 | +5.1 worse |
Cycle 1 deficiencies by category
| Category | Deficiencies |
|---|---|
| Quality of life and care | 3 |
| Resident assessment and care planning | 2 |
| Nutrition and dietary | 1 |
| Pharmacy service | 1 |
| Infection control | 1 |
Staffing (hours per resident per day)
| Metric | This facility | Turnover |
|---|---|---|
| Total nurse staffing (reported) | 4.39 | 31.0% |
| RN staffing (reported) | 1.17 | 22.2% |
| Total nurse staffing (adjusted) | 4.36 | — |
Fines & penalties
- Total fines
- $8,018
- Number of fines
- 1
- Number of penalties
- 1
- Payment denials
- 0
Chain
- Chain
- FIRST ATLANTIC HEALTHCARE
- Facilities in chain
- 10
- Chain avg overall
- 2.80 / 5
Inspection citations (38)1 actual harm
- DF0655Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted2025-04-17 · Health · corrected 2025-05-23
Potential for more than minimal harm
- DF0677Provide care and assistance to perform activities of daily living for any resident who is unable.2025-04-17 · Health · corrected 2025-05-23
Potential for more than minimal harm
- EF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2025-04-17 · Health · corrected 2025-05-23
Potential for more than minimal harm
- EF0695Provide safe and appropriate respiratory care for a resident when needed.2025-04-17 · Health · corrected 2025-05-23
Potential for more than minimal harm
- DF0758Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.2025-04-17 · Health · corrected 2025-05-23
Potential for more than minimal harm
- EF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2025-04-17 · Health · corrected 2025-05-23
Potential for more than minimal harm
- BF0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.2025-04-17 · Health · corrected 2025-05-23
Potential for minimal harm
- EF0880Provide and implement an infection prevention and control program.2025-04-17 · Health · corrected 2025-05-23
Potential for more than minimal harm
- DF0580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.2025-02-05 · Health · corrected 2025-03-11
Potential for more than minimal harm
- DF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2025-02-05 · Health · corrected 2025-03-11
Potential for more than minimal harm
- DF0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.2025-02-05 · Health · corrected 2025-03-11
Potential for more than minimal harm
- DF0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.2024-12-04 · Health · corrected 2025-01-21
Potential for more than minimal harm
- GF0760Ensure that residents are free from significant medication errors.2024-09-12 · Health · corrected 2024-09-03
Actual harm
- DF0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.2024-05-16 · Health · corrected 2024-06-28
Potential for more than minimal harm
- DF0551Give the resident's representative the ability to exercise the resident's rights.2024-05-16 · Health · corrected 2024-06-28
Potential for more than minimal harm
- DF0578Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.2024-05-16 · Health · corrected 2024-06-28
Potential for more than minimal harm
- BF0640Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.2024-05-16 · Health · corrected 2024-06-28
Potential for minimal harm
- DF0644Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.2024-05-16 · Health · corrected 2024-06-28
Potential for more than minimal harm
- DF0676Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.2024-05-16 · Health · corrected 2024-06-28
Potential for more than minimal harm
- DF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2024-05-16 · Health · corrected 2024-06-28
Potential for more than minimal harm
- DF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2024-05-16 · Health · corrected 2024-06-28
Potential for more than minimal harm
- DF0711Ensure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit.2024-05-16 · Health · corrected 2024-06-28
Potential for more than minimal harm
- DF0880Provide and implement an infection prevention and control program.2024-05-16 · Health · corrected 2024-06-28
Potential for more than minimal harm
- DF0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.2024-03-11 · Health · corrected 2024-04-22
Potential for more than minimal harm
- DF0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.2024-03-11 · Health · corrected 2024-04-22
Potential for more than minimal harm
- DF0676Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.2024-03-11 · Health · corrected 2024-04-22
Potential for more than minimal harm
- DF0554Allow residents to self-administer drugs if determined clinically appropriate.2023-02-16 · Health · corrected 2023-03-31
Potential for more than minimal harm
- EF0602Protect each resident from the wrongful use of the resident's belongings or money.2023-02-16 · Health · corrected 2023-03-31
Potential for more than minimal harm
- BF0623Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.2023-02-16 · Health · corrected 2023-03-31
Potential for minimal harm
- BF0625Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.2023-02-16 · Health · corrected 2023-03-31
Potential for minimal harm
- EF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2023-02-16 · Health · corrected 2023-03-31
Potential for more than minimal harm
- DF0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.2023-02-16 · Health · corrected 2023-03-31
Potential for more than minimal harm
- DF0676Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.2023-02-16 · Health · corrected 2023-03-31
Potential for more than minimal harm
- DF0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.2023-02-16 · Health · corrected 2023-03-31
Potential for more than minimal harm
- CF0732Post nurse staffing information every day.2023-02-16 · Health · corrected 2023-03-31
Potential for minimal harm
- DF0758Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.2023-02-16 · Health · corrected 2023-03-31
Potential for more than minimal harm
- DF0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.2023-02-16 · Health · corrected 2023-03-31
Potential for more than minimal harm
- DF0883Develop and implement policies and procedures for flu and pneumonia vaccinations.2023-02-16 · Health · corrected 2023-03-31
Potential for more than minimal harm
Ownership
| Owner | Type | Role | Percent | Since |
|---|---|---|---|---|
| COFFIN, CRAIG | Individual | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | 67% | 2019-06-30 |
| EASTERN MAINE MEDICAL CENTER | Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 50% | 2018-09-25 |
| FIRST ATLANTIC CORPORATION | Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 50% | 1987-07-14 |
| BOWDEN, KENNETH | Individual | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | 33% | 2019-06-30 |
| BOWDEN, KENNETH | Individual | CORPORATE OFFICER | — | 2003-09-05 |
| PELKEY, WANDA | Individual | W-2 MANAGING EMPLOYEE | — | 1987-07-14 |
Other facilities in BANGOR
| Name | Overall | Beds |
|---|---|---|
| WESTGATE CENTER FOR REHAB & ALZHEIMERS CARE | ★★★★★ | 65 |
| EASTSIDE CENTER FOR HEALTH & REHABILITATION, LLC | ★★★☆☆ | 67 |
| STILLWATER HEALTH CARE | ★★★☆☆ | 63 |
| Maine Veterans Home - Bangor | ★★☆☆☆ | 120 |
| Bangor Nursing & Rehabilitation Center | ★☆☆☆☆ | 60 |
Source: CMS Provider Data Catalog, Nursing Home Care Compare files (processed 2026-03-01). Citations show the 3 most recent inspection cycles.